Ibis Pattaya Hotel

Ibis Pattaya Hotel

463/79 Moo 9 Pattaya Second Road Nhongprue Banglamung, Pattaya Beach Road, Pattaya, Thailand, 20150
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    Exterior view Ibis Pattaya Hotel

    Ibis Pattaya Hotel Reviews

    7.7
    Very good
    /10
    (3469 reviews)See what guests said
    9.2
    Exceptional

    "Great location and pet friendly hotel"

    ornchuma

    -

    April 17, 2018

    8.0
    Excellent cleanliness
    Recommended by 87% of guests

    Things you’ll love about Ibis Pattaya Hotel

    • Airport transfer

    • 320 meters to the beach

    • Located in heart of Pattaya

    • Free Wi-Fi in all rooms!

    This property is in high demand!Booked 12 times since yesterday
    Excellent
    Location
    8.2
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Pic Kitchen80 m
  • Tiffany's Show Pattaya170 m
  • Soi 6 Corner Bar170 m
  • Avarin Spa220 m
  • Art in Paradise Museum230 m
  • Art in Paradise230 m
  • O Tattoo230 m
  • Pensri Bar‎240 m
  • Tuxedo Illusion Hall260 m
  • Henry J. Bean’s Bar & Grill270 m
  • Value for money7.9
    Distance to city center0.5Km
    Location rating8.2
    Nearest airportU-Tapao International Airport (UTP)
    Distance to airport32.3 km

    Rooms available at Ibis Pattaya Hotel

    7.8
    Very good
    Room comfort & quality
    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Double Room
    Standard Double Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Family 1 Double and 1 Bunk Bed
    Family 1 Double and 1 Bunk Bed
    ...
    • Room size: 30 m²/323 ft²
    • Pool view
    • 1 double bed and 1 bunk bed
    Enter dates to see prices
    Single Standard
    Single Standard
    ...
    • Room size: 20 m²/215 ft²
    • Ocean view
    • 2 single beds
    Enter dates to see prices
    Standard
    Standard
    ...
    • Room size: 20 m²/215 ft²
    • Ocean view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Double Standard
    Double Standard
    ...
    • Room size: 20 m²/215 ft²
    • Ocean view
    • 1 double bed
    Enter dates to see prices
    Superior Double Bed + Twin Beds
    Superior Double Bed + Twin Beds
    ...
      Enter dates to see prices
      Bed in dormitory BUNK BED
      Bed in dormitory BUNK BED
      ...
        Enter dates to see prices
        Double Single Use Standard
        Double Single Use Standard
        ...
          Enter dates to see prices
          Standard Single Room
          Standard Single Room
          ...
            Enter dates to see prices
            Have a question for Ibis Pattaya Hotel?

            What people love about Ibis Pattaya Hotel

            • 8.0
              Very good

              "Kids love the bunk beds and the large double bed was comfy."

              Hung

              |

              December 18, 2018

            • 6.8
              Good

              "Outside the hotel you will find convenient stores and there are many local food store near by!"

              KA C.

              |

              December 21, 2018

            • 8.0
              Very good

              "Good hotel"

              Thanh T.

              |

              February 21, 2017

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            More about Ibis Pattaya Hotel

            More about Ibis Pattaya Hotel

            6.0
            Review score

            "The staff was very welcoming and friendly."

            Ralph

            |

            December 8, 2018

            An overview

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            What they offer

            7.6
            Very good

            "Excellent hotel with all facilities"

            Khandakar N.

            |

            December 20, 2018

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What to eat nearby

            Thai cuisine
            Thai cuisine
            Krua Nha Bann
            460 m Thai
            Scandinavia Beach Club
            490 m Thai
            Supnay Northern Lanna Cuisine
            950 m Thai
            American cuisine
            American cuisine
            Hard Rock Cafe Pattaya
            970 m American, Bar, Cafe
            bay watch
            1.1 km American, Thai
            Carl's Jr
            1.1 km American, Fast food
            Asian cuisine
            Asian cuisine
            Caravan
            130 m Asian, Central Asian, Eastern European
            Oishi Ramen
            350 m Asian, Japanese, Soups
            Mantra Restaurant & Bar
            350 m Asian, Chinese, European

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

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            Some helpful facts

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            Reviews of Ibis Pattaya Hotel from real guests

            Agoda Reviews (3469)Booking.com Reviews (1550)
            7.7
            /
            10
            Cleanliness8.0
            Facilities7.1
            Location8.2
            Room comfort and quality7.8
            Service7.7
            Value for money7.9
            Provided by verified guests of Agoda
            All languages
            All guests (3469)
            All room types

            Show reviews that mention 

            Showing 2851 verified guest comments
            12345
            7.6
            Very good
            Phonpat from Thailand
            Couple
            Family 1 Double and 1 Bunk Bed
            Stayed 2 nights in March 2019

            Good place with your pets”

            Pro : it's a perfect place with your pet Con : Very poor breakfast and not for a good for couple.

            Reviewed March 06, 2019

            Dear Valued Guest I am glad to read that you liked our hotel and certainly guest with pets are most welcome at the property. I am sorry to learn that your breakfast experience didn't meet with your expectations and kindly note,ibis is an economy hotel therefore breakfast variety and menu is set as per the brand standards. Thank you once again and we will be happy to welcome you in near future. Sincerely, Vikrant Chauhan Operations Manager

            Responded March 11, 2019
            Ibis Pattaya Hotel
            7.6
            Very good
            TARIQ from Oman
            Group
            Standard Twin Room
            Stayed 6 nights in February 2019

            good”

            there is to much dogs live in this hotel . bathroom it was small also room and beds , no noise and quite.

            Reviewed March 05, 2019

            Dear Valued Guest Thank you for staying with us and reviewing our property. I am glad that your stay was good one. Indeed, it is nice to stay in a nice and calm environment. On another side, allow me to explain you that we have pet friendly policy and this is an economy hotel therefore our rooms and bathroom size are set accordance to the international brand standards. Thank you and we will be happy to welcome you again. Sincerely, Vikrant Chauhan Operations Manager

            Responded March 11, 2019
            Ibis Pattaya Hotel
            4.4
            Shiek from Malaysia
            Business traveler
            Standard Twin Room
            Stayed 1 night in March 2019

            Nice location”

            Quite and no noise

            Reviewed March 04, 2019

            Dear Valued Guest Thank you for staying with us and reviewing our property. I am glad that you found hotel location very convenient for your stay. Indeed, it is nice to stay in a nice and calm environment. On another side, it will be very helpful if you could elaborate more in details so we could address the issues with team to take appropriate measures accordingly. However, we always consider guest review positively and continue to develop our services therefore majority of our guests have perceived the facility very well. Thank you and hopefully we will get another chance to create a warm hospitality experience on your next stay. Sincerely, Vikrant Chauhan Operations Manager

            Responded March 11, 2019
            Ibis Pattaya Hotel
            8.8
            Excellent
            FENNY from Indonesia
            Family with young children
            Family 1 Double and 1 Bunk Bed
            Stayed 2 nights in February 2019

            Excellent”

            Good location close to every where, foot steps to the beach. Breakfast is good. Nice balcony overlooking the pool. Kids love the bunk beds. thanks ibis hotel

            Reviewed March 04, 2019

            Dear Valued Guest Thank you for taking out time for sharing your incredible experience with us and pleased to know that you are our repeat guests. It was pleasure to learn that you enjoyed the great time with your family and likes overall facilities including clean and comfortable accommodation with special amenities in family room which gives additional comfort for family with kids. I am delighted to know that breakfast was up to your expectations and location made your trip very convenient. Thank you once again and we will be happy to welcome you again. Sincerely Vikrant Chauhan Operations Manager

            Responded March 11, 2019
            Ibis Pattaya Hotel
            9.6
            Exceptional
            Seok from Malaysia
            Couple
            Standard Double Room
            Stayed 3 nights in December 2018

            Good location”

            Located at chinatown and walking distance to Tiffany Show and Terminal 21.. Room is very comfy.. Only bad thing is the lighting in room is bad (personally prefer brighter room) Breakfast is disappoiting.. Limited choice and slow refilling..

            Reviewed December 07, 2018

            Dear Valued Guest Thank you for giving us opportunity to serve you. It is nice to know that you found hotel location convenient and accomodation was comfortable. On other side I am sorry to learn that your breakfast and room brightness experience didn't meet with your expectations. The rooms lights are set accordance to the brand standards and the breakfast variety is served as per the economy brand level, however please notify to our service manager in case you have any particular request. We can consider guest request based upon the availability. Thank you once again and we will be pleased to welcome you again in future. Sincerely Vikrant Chauhan Operations Manager

            Responded December 10, 2018
            Ibis Pattaya Hotel
            8.4
            Excellent
            Jesper from Thailand
            Couple
            Standard Twin Room
            Stayed 1 night in October 2018

            Nice, clean rooms at a great price. Recommended.”

            Great hotel, nicely located in north Pattaya. Easy access from 2'nd road, large parking, 7-11 on the corner. Nice reception with friendly and competent staff. Somewhat boring corridors, but nice and very clean rooms, although a bit small. But perfect for staying a few nights. Good breakfast, especially for the thai food inclined. Coffee was so-so. Pool wasn't cleaned and definitely did NOT invite to a swim. Small bar at ground level, a bit boring and quite expensive. Better go the 30 meters to 2'nd road and visit a "real" bar.

            Reviewed October 31, 2018

            Dear Valued Guest It is nice to read that your overall experience was nice one and liked most of our facilities. We are pleased to receive wonderful compliment about staff service and this is our dedication to serve excellent hospitality experience to our guests. We always take guest feedback very positively and continue to work on the further development to improve more. I hope you will plan another visit at the property and we will look forward to see you soon in nearest future. Sincerely Vikrant Chauhan Operations Manager

            Responded November 10, 2018
            Ibis Pattaya Hotel
            8.4
            Excellent
            Sippachai from Thailand
            Business traveler
            Standard Double Room
            Stayed 1 night in August 2018

            Great room for one person”

            I was there to film the Miss Tiffany's beauty pageant, at Tiffany's Show which is located right by the hotel. It took only 5 minute to walk. The hotel's also located in Northern Pattaya in which they are a lot of cafes and restaurants suitable for day-time activities. At night, we can find many bars and street food vendors on the streets nearby. I stayed at the most basic room which is vast enough for one person and the pool is cute. Staff are helpful. Highly recommended.

            Reviewed September 22, 2018

            Dear Valued Guest Thank you for writing your kind feedback regarding recent stay with us and It is pleasure to know that your stay experience was good one. It is nice to read that you have explored the hotel facilities as well as nearby places. We will be looking forward to welcome you again in future. Sincerely Vikrant Chauhan Dear Valued Guest

            Responded October 06, 2018
            Ibis Pattaya Hotel
            8.0
            Excellent
            Vinod
            Group
            Standard Double Room
            Stayed 1 night in December 2018

            Awesome stay”

            I found the hotel really good. We had good options around to eat and hang out. Staff was good. It was a good hygienic hotel.

            Reviewed March 01, 2019

            Dear Valued Guest Thank you for taking out time for writing your feedback regarding recent stay at the hotel. I am pleased to know that you liked the hotel facilities and staffs looked after you very well. Thank you for the nice compliments and I am glad that you found cleanliness up to the standards. It would be our pleasure to welcome and serve you again in near future. Best Regards Vikrant Chauhan Operations Manager

            Responded March 11, 2019
            Ibis Pattaya Hotel
            9.2
            Exceptional
            Kevin from United States
            Couple
            Standard Double Room
            Stayed 1 night in February 2019

            Exceptional”

            Housekeeping and Staff were great. Restaurant not great. Very good value. Will come back.

            Reviewed February 17, 2019

            Dear Valued Guest Thank you for sharing your feedback and staying with us. I am pleased to read that we able to create a positive experience and our staff made your stay comfortable one. I am sorry to learn about restaurant, perhaps we are not aware of much details so we could take measures to improve in future. Your feedback is very important for us and we will ensure that your next stay will be even more pleasant one. Sincerely Vikrant Chauhan Operations Manager

            Responded February 24, 2019
            Ibis Pattaya Hotel
            6.8
            Good
            Helal from Kuwait
            Couple
            Standard Double Room
            Stayed 1 night in January 2019

            Basic bed and breakfast ”

            It is ok - not excellent. The room has bad smell because of the Aircondition (room 702) last room in two long corridors. The view is bad construction and rubbish view. The night reception was not friendly / treating people as prostitute / almost shouting when asked basic questions: where is breakfast tomorrow?. But the day reception are very friendly and polite. What a difference. The breakfast is ok. Basic breakfast (no egg station) but all you need for breakfast / egg-salad- fruits-tea coffee- toast ... Basic. Swimming pool is small without towels. The only real plus is the value for money.

            Reviewed January 19, 2019

            Dear Valued Guest Thank you for staying with us and sharing your experience. I am glad that you found overall facilities and services value for money and breakfast service was adequately satisfactory. I am sorry to learn about the night reception staff and please rest assured we will take prompt action to address this issue, I can assure you this is very rare to get such comments perhaps it is important for us to go in detail and prevent such occurrences for future. Thank you for appreciating other staff services and it is my hope that you will give us another opportunity to welcome and serve you in future. Sincerely Vikrant Chauhan Operations Manager

            Responded January 31, 2019
            Ibis Pattaya Hotel
            8.0
            Excellent
            Hung from Malaysia
            Family with young children
            Family 1 Double and 1 Bunk Bed
            Stayed 3 nights in December 2018

            Satisfying and pleasant stay”

            Kids love the bunk beds and the large double bed was comfy. The room and bathroom was a little small though. Breakfast was great with variety of choices. Location was good as it can easily accessible to nearby shopping and eating places. Overall a very pleasant stay for us !

            Reviewed December 18, 2018

            Dear Valued Guest Thank you for reviewing us for stay experience and I am glad that we able offer you great service experience during your stay. It is nice that you have taken out time to appreciate our efforts and liked our most of the facilities including family room with comfortable beddings, breakfast and location. I am sure you will continue to choose us for your future visits in the city. Sincerely, Vikrant Chauhan Operations Manager

            Responded December 23, 2018
            Ibis Pattaya Hotel
            6.0
            Ralph from Netherlands
            Solo traveler
            Standard Double Room
            Stayed 7 nights in November 2018

            Way to expensive, there are better and newer hotels ”

            The staff was very welcoming and friendly. The goods things are a fast and reliable wifi during my stay and the swimming pool with enough sunbeds all day. Unfortunately the swimming pool is built in 3 hotels, Ibis, Holiday Inn and Mercure so the water keeps cold because there is just a little sun now and than. After 4pm the sun goes down already. The service at the pool is a let down, you can press the service button multiple times but nobody come. The room is very basic but OK. I missed a desk and a chair. Small and old refrigerator that smelled badly, but they changed it, so no complaints. No comfy bed, it was old too and the matras was just bad. The bathroom was good, the airco works fine and can be turned on 24h because you get 2 cards. Nice balcony overlooking the pool. Very overpriced. I paid 34€ a day but it should be 25€ maximum. Hotel is guest friendly and has a good check in and check out system, they always call you when the lady checks out and ask her ID back. Location is very good, close to Terminal 21 and many restaurants. This area starts to be a Indian and Muslim area, they behave unrespectful and yell all the time. The hotel has mainly Indians. Once but never ever again Ibis Hotel. This hotel does not belong to the Accor hotels family. 6/10

            Reviewed December 08, 2018

            Dear Valued Guest Thank you for taking out time for writing your feedback about recent stay. It is great pleasure to read that you liked hotel's swimming pool and Wi-Fi as well as staff provided you warm and friendly service. Further to add regarding your comment about accommodation so kindly allow me to explain you that we are an economy hotel therefore room size, amenities and design is set accordance to the international brand standards. I am sorry to learn that room configuration did not meet with your needs and the price always vary accordance to the competitive market and the time you choose to book the room. I have addressed the pool service issue with concerned manager and corrective measures were taken in order to reinforce the service staff to pay more attention to the details and customer service. Thank you once again for sharing your concerns and hopefully we will look forward to serve you in near future. Sincerely Vikrant Chauhan Operations Manager

            Show more
            Ibis Pattaya Hotel
            10.0
            Exceptional
            Aditya from Indonesia
            Family with young children
            Standard Twin Room
            Stayed 2 nights in July 2018

            All are excellent”

            We trust Ibis and always include at least 1 or 2 accomodation on Ibis when we make trips abroad. Been upgraded this time with triple room as we are travelling with 2 kids, thank you. The staff are helpful and speak English quite well. Breakfast is standard acceptable.

            Reviewed July 25, 2018

            Dear Valued Guest Thank you for writing such a wonderful review about your recent stay with us. It’s always pleasure to read positive feedback from our valued guest and I am glad to read that you have enjoyed your stay with us. I will share your comments with my team and we will look forward to welcome you again in near future. Sincerely Vikrant Chauhan Operations Manager

            Responded July 27, 2018
            Ibis Pattaya Hotel
            8.4
            Excellent
            Kazi from Bangladesh
            Couple
            Standard Twin Room
            Stayed 1 night in June 2018

            Excellent”

            Good Place to stay. Very clean. Breakfast options are very small. Most of the items are pork and Ham. Chicken and Beef items should be include more. No bell boy facilities, So I have to bring my laugages to the room by my self. Or else all is ok.

            Reviewed July 03, 2018

            Dear Valued Guest Thank you for taking out time for sharing your comments and having chosen our property for your stay. I am sorry to know that your didn't find hotel facilities up to your expectations, nonetheless please allow me explain you that we are an economy hotel therefore some facilities are not available including bell desk facility since it is not in our concept. The breakfast selection is very much comprehensive as per our standards and very well perceived by the majority of our guests, however we can consider some requests if placed in advance. Thank you and we hope your next stay will be even better than the previous one. Sincerely Vikrant Chauhan Operations Manager

            Responded July 18, 2018
            Ibis Pattaya Hotel
            6.4
            Good
            Sang from South Korea
            Solo traveler
            Standard Twin Room
            Stayed 3 nights in February 2019

            good lcation”

            good location,very kinds of step

            Reviewed February 11, 2019

            Dear Valued Guest Thank you for taking out time for sharing your feedback and It was good to know that you liked the location and stay was nice one. As a economy brand we make sure that our guest receives the prompt service. Thank you for your kind review and we hope to welcome you soon. Sincerely Vikrant Chauhan Operations Manager

            Responded February 18, 2019
            Ibis Pattaya Hotel
            8.4
            Excellent
            Sarinya from Thailand
            Group
            Standard Twin Room
            Stayed 1 night in June 2018

            Good value for the money”

            Very convenient location. Close to many things, yet pretty quiet. Very accommodating staff. Facility is pretty nice and clean but maybe just a bit hit or miss with the room. Went with my family. Got 2 rooms. One is perfectly fine but the second room had very stuffy smell... even I could smell it with my severely congested nose that usually can't smell anything. Since we only stayed for one night, I didn't ask to change the room. I think they probably would have let us switch if I asked tho.

            Reviewed November 12, 2018

            Dear Valued Guest Thank you for sharing your review and It was nice that you liked the staff service, convenient location and clean hotel facility. Further to add I have addressed the concern with manager to investigate and take measures for further improvements and prevent such occurrence in future. Thank you for telling us so your feedback is taken into the account. I am sure you will see the positive changes on your next stay at the property. Sincerely Vikrant Chauhan Operations Manager

            Responded November 18, 2018
            Ibis Pattaya Hotel
            9.2
            Exceptional
            Stephen from United Kingdom
            Solo traveler
            Standard Double Room
            Stayed 10 nights in October 2018

            Quite good”

            My early checkin request was not actioned until I stood looking at them for 2 hours. They did sort a room as soon as they realised I was not moving and they had a Russian Accor delegation coming to review the hotel.. The manager then got it sorted and it saved face. After that a terrific stay

            Reviewed October 26, 2018

            Dear Valued Guest Thank you for staying with us and sharing your feedback. There are some points you raised regarding early check-in request therefore please note that early check-in request consideration is subject to the rooms availability and we request guest to cooperate with us since staff makes all efforts to provide the rooms as soon as possible. You approached reception counter at 09.30am and made specific room preference on high floor with pool view. you were told that room wasn't available that time and staff requested you to wait and they got your room ready by 12:30Hrs, which was 1:30Hrs early than the standards check-in time at 2pm. Thank you for acknowledging the staff's efforts and good to know that you were satisfied with overall experience. Sincerely Vikrant Chauhan Operations Manager

            Responded October 29, 2018
            Ibis Pattaya Hotel
            8.0
            Excellent
            Ye from China
            Solo traveler
            Standard Double Room
            Stayed 2 nights in January 2019

            Too noisy”

            I was woken up at around 12:30am that somebody was talking in the corridor. I could hear everything in the room next to me.

            Reviewed January 23, 2019

            Dear Valued Guest Thank you for staying with us and I am sorry for the inconvenience that you faced middle of the night. Such issues can be reported to our reception staff so they can reach out to the other guests in case of any disturbance. Our team is always willing to help accordingly so I please contact our team for the require assistance on future stays. Thank you and we wish to welcome you again in future. Sincerely Vikrant Chauhan Operations Manager

            Responded January 31, 2019
            Ibis Pattaya Hotel
            8.3
            Excellent
            Diane from Singapore
            Family with young children
            Family 1 Double and 1 Bunk Bed
            Stayed 2 nights in December 2015

            Value for money”

            Clean, quiet, good sized family room

            The staff at the front desk was not very friendly during check in. They were much friendlier when we were checking out 2 days later so I'm going to put it down to a really bad day. Room was good but a couple of plugs were not working well so we only had 2 plugs left to charge 5 handphones/tabs. This meant that I had to get up in the middle of the night to switch devices. Definitely not fun for me. Ibis is located at the quiet end of the beach, quite a distance from the Walking Street and the shopping centre. Those are an easy short bus ride down though. This is good for families as it's not too crowded and loud. Overall, the stay was pleasant and we'd definitely stay there again.

            Reviewed January 02, 2016
            8.0
            Excellent
            Safitri from Indonesia
            Family with young children
            Family 1 Double and 1 Bunk Bed
            Stayed 1 night in October 2014

            A family friendly hotel”

            close to the beach, family room, clean and comfortable

            We stayed in the Family Room with our 2 kids, the room is big enough and has 1 queen size bed and 1 bunk bed for the kids. My kids love the room as it equipped with a Play Station console with games you can borrow at the reception desk. There are a lot of restaurants and vendors selling food right in front of the hotel and the hotel is within short walking distance to the Pattaya Beach.

            Reviewed July 16, 2015
            12345
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            Ibis Pattaya Hotel
            |Very good 7.7
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            • Excellent location
            • Art in Paradise
            • Bus Terminal is within 1.72 km