Ibis Pattaya Hotel

Ibis Pattaya Hotel

463/79 Moo 9 Pattaya Second Road Nhongprue Banglamung, Pattaya Beach Road, Pattaya, Thailand, 20150
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    Exterior view Ibis Pattaya Hotel

    Guest reviews

    7.8
    Very good
    /10
    (3427 reviews)See what guests said
    9.2
    Exceptional

    "A great hotel with great hospitality as well as value for mo..."

    Chu

    -

    February 6, 2018

    8.0
    Excellent cleanliness
    Recommended by 87% of guests

    Property highlights

    • Airport transfer

    • 320 meters to the beach

    • Located in heart of Pattaya

    • Free Wi-Fi in all rooms!

    This property is in high demand!Last booked 7 hours ago | 9 travelers are looking at this property right now
    Excellent
    Location
    8.2
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Art in Paradise Museum230 m
  • Art in Paradise230 m
  • Henry J. Bean’s Bar & Grill270 m
  • Central Marina Pattaya300 m
  • Pattaya Bazaar Business and Shopping Center350 m
  • ParadiseTailor560 m
  • Dolphin Circle560 m
  • Pattaya Dragon Shopping Center570 m
  • World Gems Collection580 m
  • OTOP Center590 m
  • Value for money7.9
    Distance to city center0.5Km
    Location rating8.2
    Nearest airportU-Tapao International Airport (UTP)
    Distance to airport31.5 km
    Select your room
    7.8
    Very good
    Room comfort & quality
    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds
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    Standard Double Room
    Standard Double Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Family 1 Double and 1 Bunk Bed
    Family 1 Double and 1 Bunk Bed
    ...
    • Room size: 30 m²/323 ft²
    • Pool view
    • 1 double bed and 1 bunk bed
    Enter dates to see prices
    Single Standard
    Single Standard
    ...
    • Room size: 20 m²/215 ft²
    • Ocean view
    • 2 single beds
    Enter dates to see prices
    Standard
    Standard
    ...
    • Room size: 20 m²/215 ft²
    • Ocean view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Double Standard
    Double Standard
    ...
    • Room size: 20 m²/215 ft²
    • Ocean view
    • 1 double bed
    Enter dates to see prices
    Bed in dormitory BUNK BED
    Bed in dormitory BUNK BED
    ...
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      Double Single Use Standard
      Double Single Use Standard
      ...
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        Standard Single Room
        Standard Single Room
        ...
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          Quadruple Standard
          Quadruple Standard
          ...
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            What people love about the property

            • 8.0
              Very good

              "Very good price, good location, easy to find restaurant"

              Yumi Y.

              |

              January 16, 2018

            • 9.2
              Exceptional

              "Great location and pet friendly hotel"

              ornchuma

              |

              April 17, 2018

            • 9.2
              Exceptional

              "Enjoy living in ibis, very near go anyway, good staf."

              aristo

              |

              July 8, 2016

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            More about Ibis Pattaya Hotel

            More about Ibis Pattaya Hotel

            8.0
            Very good

            "Good location and friendly staff"

            nuansy

            |

            June 25, 2017

            An overview

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            What they offer

            9.2
            Exceptional

            "Excellent location, cleanliness and value for money."

            Anwari

            |

            August 29, 2017

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What to eat nearby

            Thai cuisine
            Thai cuisine
            Krua Nha Bann
            460 m Thai
            Scandinavia Beach Club
            490 m Thai
            Supnay Northern Lanna Cuisine
            950 m Thai
            American cuisine
            American cuisine
            Hard Rock Cafe Pattaya
            970 m American, Bar, Cafe
            bay watch
            1.1 km American, Thai
            Carl's Jr
            1.1 km American, Fast food
            Asian cuisine
            Asian cuisine
            Caravan
            130 m Asian, Central Asian, Eastern European
            Oishi Ramen
            350 m Asian, Japanese, Soups
            Mantra Restaurant & Bar
            350 m Asian, Chinese, European

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (3427)Booking.com Reviews (1471)
            7.8
            /
            10
            Cleanliness8.0
            Facilities7.1
            Location8.2
            Room comfort and quality7.8
            Service7.7
            Value for money7.9
            Provided by verified guests of Agoda
            All languages
            All guests (3427)
            All room types

            Show reviews that mention 

            Showing 2834 verified guest comments
            12345
            9.6
            Exceptional
            Seok from Malaysia
            Couple
            Standard Double Room
            Stayed 3 nights in December 2018
            Good location”
            Located at chinatown and walking distance to Tiffany Show and Terminal 21.. Room is very comfy.. Only bad thing is the lighting in room is bad (personally prefer brighter room) Breakfast is disappoiting.. Limited choice and slow refilling..
            Reviewed December 07, 2018
            Dear Valued Guest Thank you for giving us opportunity to serve you. It is nice to know that you found hotel location convenient and accomodation was comfortable. On other side I am sorry to learn that your breakfast and room brightness experience didn't meet with your expectations. The rooms lights are set accordance to the brand standards and the breakfast variety is served as per the economy brand level, however please notify to our service manager in case you have any particular request. We can consider guest request based upon the availability. Thank you once again and we will be pleased to welcome you again in future. Sincerely Vikrant Chauhan Operations Manager
            Responded December 10, 2018
            Ibis Pattaya Hotel
            6.8
            Good
            Helal from Kuwait
            Couple
            Standard Double Room
            Stayed 1 night in January 2019
            Basic bed and breakfast ”
            It is ok - not excellent. The room has bad smell because of the Aircondition (room 702) last room in two long corridors. The view is bad construction and rubbish view. The night reception was not friendly / treating people as prostitute / almost shouting when asked basic questions: where is breakfast tomorrow?. But the day reception are very friendly and polite. What a difference. The breakfast is ok. Basic breakfast (no egg station) but all you need for breakfast / egg-salad- fruits-tea coffee- toast ... Basic. Swimming pool is small without towels. The only real plus is the value for money.
            Reviewed January 19, 2019
            Dear Valued Guest Thank you for staying with us and sharing your experience. I am glad that you found overall facilities and services value for money and breakfast service was adequately satisfactory. I am sorry to learn about the night reception staff and please rest assured we will take prompt action to address this issue, I can assure you this is very rare to get such comments perhaps it is important for us to go in detail and prevent such occurrences for future. Thank you for appreciating other staff services and it is my hope that you will give us another opportunity to welcome and serve you in future. Sincerely Vikrant Chauhan Operations Manager
            Responded January 31, 2019
            Ibis Pattaya Hotel
            8.4
            Excellent
            Jesper from Thailand
            Couple
            Standard Twin Room
            Stayed 1 night in October 2018
            Nice, clean rooms at a great price. Recommended.”
            Great hotel, nicely located in north Pattaya. Easy access from 2'nd road, large parking, 7-11 on the corner. Nice reception with friendly and competent staff. Somewhat boring corridors, but nice and very clean rooms, although a bit small. But perfect for staying a few nights. Good breakfast, especially for the thai food inclined. Coffee was so-so. Pool wasn't cleaned and definitely did NOT invite to a swim. Small bar at ground level, a bit boring and quite expensive. Better go the 30 meters to 2'nd road and visit a "real" bar.
            Reviewed October 31, 2018
            Dear Valued Guest It is nice to read that your overall experience was nice one and liked most of our facilities. We are pleased to receive wonderful compliment about staff service and this is our dedication to serve excellent hospitality experience to our guests. We always take guest feedback very positively and continue to work on the further development to improve more. I hope you will plan another visit at the property and we will look forward to see you soon in nearest future. Sincerely Vikrant Chauhan Operations Manager
            Responded November 10, 2018
            Ibis Pattaya Hotel
            8.4
            Excellent
            Sippachai from Thailand
            Business traveler
            Standard Double Room
            Stayed 1 night in August 2018
            Great room for one person”
            I was there to film the Miss Tiffany's beauty pageant, at Tiffany's Show which is located right by the hotel. It took only 5 minute to walk. The hotel's also located in Northern Pattaya in which they are a lot of cafes and restaurants suitable for day-time activities. At night, we can find many bars and street food vendors on the streets nearby. I stayed at the most basic room which is vast enough for one person and the pool is cute. Staff are helpful. Highly recommended.
            Reviewed September 22, 2018
            Dear Valued Guest Thank you for writing your kind feedback regarding recent stay with us and It is pleasure to know that your stay experience was good one. It is nice to read that you have explored the hotel facilities as well as nearby places. We will be looking forward to welcome you again in future. Sincerely Vikrant Chauhan Dear Valued Guest
            Responded October 06, 2018
            Ibis Pattaya Hotel
            8.0
            Excellent
            Hung from Malaysia
            Family with young children
            Family 1 Double and 1 Bunk Bed
            Stayed 3 nights in December 2018
            Satisfying and pleasant stay”
            Kids love the bunk beds and the large double bed was comfy. The room and bathroom was a little small though. Breakfast was great with variety of choices. Location was good as it can easily accessible to nearby shopping and eating places. Overall a very pleasant stay for us !
            Reviewed December 18, 2018
            Dear Valued Guest Thank you for reviewing us for stay experience and I am glad that we able offer you great service experience during your stay. It is nice that you have taken out time to appreciate our efforts and liked our most of the facilities including family room with comfortable beddings, breakfast and location. I am sure you will continue to choose us for your future visits in the city. Sincerely, Vikrant Chauhan Operations Manager
            Responded December 23, 2018
            Ibis Pattaya Hotel
            6.0
            Ralph from Netherlands
            Solo traveler
            Standard Double Room
            Stayed 7 nights in November 2018
            Way to expensive, there are better and newer hotels ”
            The staff was very welcoming and friendly. The goods things are a fast and reliable wifi during my stay and the swimming pool with enough sunbeds all day. Unfortunately the swimming pool is built in 3 hotels, Ibis, Holiday Inn and Mercure so the water keeps cold because there is just a little sun now and than. After 4pm the sun goes down already. The service at the pool is a let down, you can press the service button multiple times but nobody come. The room is very basic but OK. I missed a desk and a chair. Small and old refrigerator that smelled badly, but they changed it, so no complaints. No comfy bed, it was old too and the matras was just bad. The bathroom was good, the airco works fine and can be turned on 24h because you get 2 cards. Nice balcony overlooking the pool. Very overpriced. I paid 34€ a day but it should be 25€ maximum. Hotel is guest friendly and has a good check in and check out system, they always call you when the lady checks out and ask her ID back. Location is very good, close to Terminal 21 and many restaurants. This area starts to be a Indian and Muslim area, they behave unrespectful and yell all the time. The hotel has mainly Indians. Once but never ever again Ibis Hotel. This hotel does not belong to the Accor hotels family. 6/10
            Reviewed December 08, 2018
            Dear Valued Guest Thank you for taking out time for writing your feedback about recent stay. It is great pleasure to read that you liked hotel's swimming pool and Wi-Fi as well as staff provided you warm and friendly service. Further to add regarding your comment about accommodation so kindly allow me to explain you that we are an economy hotel therefore room size, amenities and design is set accordance to the international brand standards. I am sorry to learn that room configuration did not meet with your needs and the price always vary accordance to the competitive market and the time you choose to book the room. I have addressed the pool service issue with concerned manager and corrective measures were taken in order to reinforce the service staff to pay more attention to the details and customer service. Thank you once again for sharing your concerns and hopefully we will look forward to serve you in near future. Sincerely Vikrant Chauhan Operations Manager
            Show more
            Ibis Pattaya Hotel
            10.0
            Exceptional
            Aditya from Indonesia
            Family with young children
            Standard Twin Room
            Stayed 2 nights in July 2018
            All are excellent”
            We trust Ibis and always include at least 1 or 2 accomodation on Ibis when we make trips abroad. Been upgraded this time with triple room as we are travelling with 2 kids, thank you. The staff are helpful and speak English quite well. Breakfast is standard acceptable.
            Reviewed July 25, 2018
            Dear Valued Guest Thank you for writing such a wonderful review about your recent stay with us. It’s always pleasure to read positive feedback from our valued guest and I am glad to read that you have enjoyed your stay with us. I will share your comments with my team and we will look forward to welcome you again in near future. Sincerely Vikrant Chauhan Operations Manager
            Responded July 27, 2018
            Ibis Pattaya Hotel
            8.4
            Excellent
            Sarinya from Thailand
            Group
            Standard Twin Room
            Stayed 1 night in June 2018
            Good value for the money”
            Very convenient location. Close to many things, yet pretty quiet. Very accommodating staff. Facility is pretty nice and clean but maybe just a bit hit or miss with the room. Went with my family. Got 2 rooms. One is perfectly fine but the second room had very stuffy smell... even I could smell it with my severely congested nose that usually can't smell anything. Since we only stayed for one night, I didn't ask to change the room. I think they probably would have let us switch if I asked tho.
            Reviewed November 12, 2018
            Dear Valued Guest Thank you for sharing your review and It was nice that you liked the staff service, convenient location and clean hotel facility. Further to add I have addressed the concern with manager to investigate and take measures for further improvements and prevent such occurrence in future. Thank you for telling us so your feedback is taken into the account. I am sure you will see the positive changes on your next stay at the property. Sincerely Vikrant Chauhan Operations Manager
            Responded November 18, 2018
            Ibis Pattaya Hotel
            9.2
            Exceptional
            Stephen from United Kingdom
            Solo traveler
            Standard Double Room
            Stayed 10 nights in October 2018
            Quite good”
            My early checkin request was not actioned until I stood looking at them for 2 hours. They did sort a room as soon as they realised I was not moving and they had a Russian Accor delegation coming to review the hotel.. The manager then got it sorted and it saved face. After that a terrific stay
            Reviewed October 26, 2018
            Dear Valued Guest Thank you for staying with us and sharing your feedback. There are some points you raised regarding early check-in request therefore please note that early check-in request consideration is subject to the rooms availability and we request guest to cooperate with us since staff makes all efforts to provide the rooms as soon as possible. You approached reception counter at 09.30am and made specific room preference on high floor with pool view. you were told that room wasn't available that time and staff requested you to wait and they got your room ready by 12:30Hrs, which was 1:30Hrs early than the standards check-in time at 2pm. Thank you for acknowledging the staff's efforts and good to know that you were satisfied with overall experience. Sincerely Vikrant Chauhan Operations Manager
            Responded October 29, 2018
            Ibis Pattaya Hotel
            8.4
            Excellent
            Triyaporn from Thailand
            Couple
            Standard Twin Room
            Stayed 1 night in December 2018
            Worth the money”
            Walkable to beach and 7-11 on the corner. Good breakfast. TV & small fridge in room. Wifi was not so good.
            Reviewed December 03, 2018
            Dear Valued Guest Thank you for choosing us as your holiday destination and reviewing the property. It is pleasure to know that you were satisfied with overall stay including Wi-Fi service, convenient location, adequate breakfast service and it was value for money that price you paid. We will look forward to welcome you again on your next trip to the city. Sincerely Vikrant Chauhan Operations Manager
            Responded December 10, 2018
            Ibis Pattaya Hotel
            10.0
            Exceptional
            Jatuporn from Thailand
            Couple
            Standard Double Room
            Stayed 1 night in October 2018
            Good Location”
            Location is good
            Reviewed November 23, 2018
            Dear Valued Guest Thank you for sharing your review regarding your experience at the property and I really appreciate your kind feedback. It is nice to read that you have enjoyed overall stay and location perfectly suited to your plan. I am really glad and please plan another trip and allow us to serve you again. Thank you with best regards Vikrant Chauhan Operations Manager
            Responded November 25, 2018
            Ibis Pattaya Hotel
            9.2
            Exceptional
            Chu from Malaysia
            Couple
            Standard Double Room
            Stayed 1 night in February 2018
            Great hotel with low cost”
            Stayed for 2 nights over here. a great hotel with great hospitality as well as value for money. The breakfast is good as well. and most importantly the location is good too. and lastly this is a pet friendly hotel too, which is hard to find for such a perfect location.
            Reviewed February 06, 2018
            Dear Valued Guest Thank you for writing your candid feedback about recent stay with us and I am glad to read that you had a wonderful stay experience with us. It is with pleasure to learn that you liked overall facilities, extensive breakfast service and location perfectly suited to your plan. Your comment are really inspiring and I will share it the my team, I am sure they will be encouraged by your kind words. Thank you and I will look forward to provide you excellent service again on your next visit to the property. Sincerely Vikrant Chauhan Operations Manager
            Responded February 08, 2018
            Ibis Pattaya Hotel
            8.0
            Excellent
            Swee from Malaysia
            Couple
            Standard Double Room
            Stayed 2 nights in December 2017
            Very good”
            We were only there for 2 nites and were unable to enjoy the swimming pool there. However, it was a very pleasant short stay and we would not hesitate to recommend Ibis Pattaya to all categories of guests. Thank you Ibis Pattaya and to the Management and Staff, Merry Christmas and may 2018 be better than 2017!
            Reviewed December 16, 2017
            Dear Sir Many thanks for taking your time to review and I am delighted to know that you enjoyed the stay at the hotel. Indeed I am glad to learn that you were satisfied with comfortable and other facilities which were well suited to your stay. It’s always pleasure to live up to the guest expectations and certainly our main motive is to provide the best hospitality experience for all guests. I really appreciate your kind word about staff and management service as well as well recived your sweet wishes for Christmas and New Year. Therefore I also would like to wish and the same for you and your family. Thank you for sharing your thoughts and I will look forward to welcome you again on your next visit to Pattaya. Best Regards Vikrant Chauhan Operations Manager
            Responded December 16, 2017
            Ibis Pattaya Hotel
            8.3
            Excellent
            Diane from Singapore
            Family with young children
            Family 1 Double and 1 Bunk Bed
            Stayed 2 nights in December 2015
            Value for money”
            Clean, quiet, good sized family room
            The staff at the front desk was not very friendly during check in. They were much friendlier when we were checking out 2 days later so I'm going to put it down to a really bad day. Room was good but a couple of plugs were not working well so we only had 2 plugs left to charge 5 handphones/tabs. This meant that I had to get up in the middle of the night to switch devices. Definitely not fun for me. Ibis is located at the quiet end of the beach, quite a distance from the Walking Street and the shopping centre. Those are an easy short bus ride down though. This is good for families as it's not too crowded and loud. Overall, the stay was pleasant and we'd definitely stay there again.
            Reviewed January 02, 2016
            8.0
            Excellent
            Safitri from Indonesia
            Family with young children
            Family 1 Double and 1 Bunk Bed
            Stayed 1 night in October 2014
            A family friendly hotel”
            close to the beach, family room, clean and comfortable
            We stayed in the Family Room with our 2 kids, the room is big enough and has 1 queen size bed and 1 bunk bed for the kids. My kids love the room as it equipped with a Play Station console with games you can borrow at the reception desk. There are a lot of restaurants and vendors selling food right in front of the hotel and the hotel is within short walking distance to the Pattaya Beach.
            Reviewed July 16, 2015
            8.3
            Excellent
            kittiwarang from Thailand
            Solo traveler
            Standard Double Room
            Stayed 1 night in January 2015
            recommended for trail runner”
            staffs are so friendly, can be checked out late for Columbia Trail running, good location
            the room is clean, staffs are so friendly and service is good. If you come to Pattaya for running (Columbia Trail) I've recommended this hotel for stay, they've provided the van to take you to race place and you can checked out late (03.00 p.m. in max)
            Reviewed January 15, 2015
            8.3
            Excellent
            Michael from United States
            Solo traveler
            Standard Double Room
            Stayed 7 nights in September 2014
            Basic, Clean and comfortable”
            Clean, good water pressure and parking lot
            I'm a regular here and it ticks all boxes: Clean, quiet, bed is comfortable, has a parking lot and location is fine. It's nothing fancy but works for me. It looks like the construction in the back is getting close to being finished.
            Reviewed October 08, 2014
            9.7
            Exceptional
            Artima from Thailand
            Business traveler
            Standard Double Room
            Stayed 3 nights in March 2014
            Great service and pet-friendly too”
            Clean, pet-friendly, great service
            This was our 2nd visit to the hotel. Happy to report that it's well-maintained, rooms are new and cleaned. Staff are very friendly and helpful. From the security guards, reception and house-keeping. We were always greeted with nice words and smiles. We travelled with a dog and love the fact the ibis allows dogs to stay without extra charges.
            Reviewed May 09, 2014
            8.3
            Excellent
            Michael from United States
            Couple
            Standard Double Room
            Stayed 2 nights in February 2014
            A new clean comfortable hotel in a good location. ”
            Comfortable bed, quiet if you get a front room and good parking lot
            This was my second stay at Ibis Pattaya. The construction continues in the rear, so ask for a front room if you want quiet. The design of Ibis hotels do not appeal to everyone. The room is small but functional. The bed is wonderful and makes up for the Spartan room. The bed has a memory foam pad. I did not try the food, so I can't comment. The parking lot is essential to me and Ibis has one of the best, large, secure and plenty of spaces. Ibis does cater to bus tour groups and they can be annoying but there was no problem in my two stays. I'll likely be returning often as I've not found anything better for the price and what I am looking for in amenities in Pattaya.
            Reviewed February 10, 2014
            8.0
            Excellent
            Michael from United States
            Solo traveler
            Standard Double Room
            Stayed 3 nights in January 2014
            Clean, small room but functional.. ”
            Parking Lot, very comfortable bed and new(ish)
            You either hate or love Ibis, it's not for everyone. The rooms are small and rather bland but everything worked well. I needed a good paring lot and as far as Pattaya hotels go this has to be one of the best. Many Pattaya hotels have small hard to get in and out of parking areas with limited parking. The bed was excellent for my standards. I did not try the breakfast so I can't comment. They had a buffet dinner at a reasonable price that looked good--I'll have to try it next visit, next month. I was told of the construction at check-in and offered a front quiet room. This hotel is also one of the quietest ones in the area--it's just far enough off second road and Beach road not to hear the music in the bars. I did not try the pool either so can't comment on that. I think it's a little over priced but it fills all of my requirements for a Pattaya hotel: Parking, Quiet and Comfortable Bed. I'll tolerate the intuitional small room and bath
            Reviewed January 14, 2014
            12345
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            Ibis Pattaya Hotel
            |Very good 7.8
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            • Excellent location
            • Art in Paradise
            • Bus Terminal is within 1.72 km