ibis Pontianak City Center
Newly built
Free Wi-Fi

ibis Pontianak City Center

Jendral Ahmad Yani street No 81 West Kalimantan, Pontianak City Center, Pontianak, Indonesia, 78124
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Standard Room with 1 double bed - Bed ibis Pontianak City Center
Standard Room with 1 double bed - Bed
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    Lobby ibis Pontianak City Center
    Reception ibis Pontianak City Center
    Standard Room with 1 double bed - Bed ibis Pontianak City Center
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    Exterior view ibis Pontianak City Center

    ibis Pontianak City Center Reviews

    8.7
    Excellent
    /10
    (164 reviews)See what guests said
    8.8
    Excellent

    "Strategic location."

    Chendra

    -

    November 9, 2018

    9.1
    Exceptional cleanliness
    Recommended by 93% of guests

    Things you’ll love about ibis Pontianak City Center

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    Excellent
    Location
    8.7
    See map
    Excellent location
    Popular
    Nearby
  • Museum Negeri Pontianak100 m
  • Ayani Mega Mall340 m
  • Digulis Monument950 m
  • Betang House1.42 km
  • Keraton Kadriah2.35 km
  • Saint Joseph Cathedral2.4 km
  • Kapuas Square3.04 km
  • Masjid Jami At3.37 km
  • Masjid Raya Mujahidin5.44 km
  • Equator Monument6.04 km
  • Don't miss out!

    5 travelers have booked today.

    Value for money9.0
    Distance to city center3.0 km
    Location rating8.7
    Nearest airportSupadio Airport (PNK) - Indonesia
    Distance to airport12.9 km

    Rooms available at ibis Pontianak City Center

    Standard Room with 2 Single Beds
    Standard Room with 2 Single Beds
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Room with 1 double bed
    Standard Room with 1 double bed
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 double bed
    Enter dates to see prices

    What people love about ibis Pontianak City Center

    • 10.0
      Exceptional

      "New and Clean Hotel."

      Ling

      |

      December 3, 2018

    • 10.0
      Exceptional

      "Staff is Friendly and Helpful :)"

      Ling

      |

      December 3, 2018

    • 8.8
      Excellent

      "Hotel is clean and room is big."

      Chendra

      |

      November 9, 2018

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    More about ibis Pontianak City Center

    More about ibis Pontianak City Center

    6.4
    Good

    "overall, it was a pleasant stay."

    Haji A.

    |

    December 28, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Value for money, Good location with Ayani Megamall just a ro..."

    MOHAMMAD S.

    |

    December 11, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of ibis Pontianak City Center from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (164)Booking.com Reviews (136)
    8.7
    /
    10
    Cleanliness9.1
    Facilities8.2
    Location8.7
    Service8.6
    Value for money9.0
    All languages
    All guests (164)
    All room types
    Showing 78 verified guest comments
    1234
    3.6
    Susan from Indonesia
    Couple
    Standard Room with 1 double bed
    Stayed 1 night in March 2019

    too far”

    stayed there for a night. the room is standard ibis hotel. clean but small. the location is far from city center.

    Reviewed May 20, 2019

    Dear Mrs Susan Warmest greeting from Ibis Pontianak City Center, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Adelina Asst. Front Office Manager

    Responded May 27, 2019
    ibis Pontianak City Center
    8.4
    Excellent
    Ravi from Malaysia
    Family with teens
    Standard Room with 1 double bed
    Stayed 6 nights in March 2019

    Value for money.”

    PROS -10/10 for value for money, I got a good rate from Agoda. -Room was clean. -Nearby (walking distance, 5 minutes) to Ayani Mall CONS -Check in was extremely slow. -Beds were not comfortable and pillows were too soft. -Water in the shower did not drain adequately, and you'd be in a puddle of water by the end of your shower. -Bad design of bathroom, felt very cramp. -Breakfast was not suitable to international guest as most of the food served was indonesian food. -Location was a bit far from the city centre (Jalan Gajah Madah), where most of the shops/eateries/cafes were located at. -Not sure why there was some misunderstanding between the hotel and GrabCar/online taxi services, whereby the GrabCars were not allowed to enter the hotel (however the hotel staff claimed that this is not true, eventhough there was a sign saying online taxis are NOT allowed to pick up guest at the hotel lobby. CONCLUSION This hotel is suitable for a short stay, preferably for business travellers.

    Reviewed April 21, 2019

    Dear Mr Ravi, Warmest greeting from Ibis Pontianak City Center, Thank you for taking your time to deliver your review about our hotel even if it seemed that you did not enjoy and have fun with us. Rating us at not so good score and giving negative feedback makes us feel disappointed for not giving you the best service. However we thank you and appreciate your detail comment about our hotel. We have shared your comment to our entire team to improve our service and facilities. Hopefully you are willing to offer us another opportunity to give much better service in the future. We ensure your next stay with us will be more memorable and enjoyable. Thank you and have a great day! Best Regards, Samian Rais Operational Manager

    Responded April 21, 2019
    ibis Pontianak City Center
    8.8
    Excellent
    JOHAN from Malaysia
    Business traveler
    Standard Room with 2 Single Beds
    Stayed 3 nights in April 2019

    Comfort stay ”

    Newly open hotel. Walking distance to Aryani mega mall. Very comfy mattress. This is my first time staying Ibis with pillows & bolster. Breakfast was good with verity local delicacy. Good wifi coverage & speed through out the hotel.

    Reviewed April 08, 2019

    Dear Mr Johan, Warmest Greeting from Ibis Pontianak, Thank you for your comments posted in Agoda highlighting the shortfalls you have encountered during your stay with us. We appreciate your constructive feedbacks, and we value them positively, as it enables us to monitor that we are providing the level of facilities and services that our guests deserve and expect. At Ibis Pontianak, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Once again thank you for your kind feedback and look forward for your next visit. Best Regards Adelina Asst. Front Office Manager

    Responded April 10, 2019
    ibis Pontianak City Center
    9.2
    Exceptional
    MOHAMMAD from Malaysia
    Solo traveler
    Standard Room with 1 double bed
    Stayed 3 nights in January 2019

    Great hotel with amazing price.”

    Pros 1) Hotel is chic and clean. 2) Price is amazingly reasonable. 3) Room is quite big and the bed is comfortable. 4) Buffet dinner is awesome. 5) Staff is friendly. 6) Location next to Ayani Megamall. Cons 1) You can hear people coughing from next room. Overall : Wonderful stay

    Reviewed April 01, 2019

    Dear Mr Mohammad, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

    Responded April 04, 2019
    ibis Pontianak City Center
    10.0
    Exceptional
    Bong from Malaysia
    Solo traveler
    Standard Room with 1 double bed
    Stayed 1 night in January 2019

    NEW AND CLEAN”

    Good location near to ayani mall withing 5 minutes walking distance. The room has everything u need but it would b perfect if there is a fridge and hand towels. I can still smell smoke although being given a non smoking room. Grab is not allowed for pick up at this property . A taxi driver came out from nowhere n warned my grab driver not to pick up guests there n it was totally ridiculous.my first time encountered such issue.

    Reviewed January 27, 2019

    Dear Mr Bong, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

    Responded January 31, 2019
    ibis Pontianak City Center
    8.8
    Excellent
    Chendra from Indonesia
    Business traveler
    Standard Room with 2 Single Beds
    Stayed 1 night in November 2018

    This is what I expected from Ibis”

    Strategic location. Hotel is clean and room is big. Interior is new. Bathroom is small but ok. Breakfast is awful. Only has few Indonesian fried food choice. Dinner was ok. Service was good. Has sign that online taxi cannot pickup guest hotel. So strange that this hotel management allowed this to happen.

    Reviewed November 09, 2018

    Dear Mr, Chendra Thank you for taking the time to tell us about your experience at the ibis Pontianak City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adelina SIMATUPANG

    Responded November 29, 2018
    ibis Pontianak City Center
    8.0
    Excellent
    Samsiah from Malaysia
    Group
    Standard Room with 2 Single Beds
    Stayed 1 night in February 2019

    Great but Grab is not allowed”

    Great location, where ayani mall is just walking distance away. Located at city centre however grab is not allowed to the hotel entrance. Have to walk a bit to the main road in order to use grab. Very inconvenience especially when raining. Overall nice service, clean and great location

    Reviewed February 18, 2019

    Dear Mr Samsiah , We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office manager

    Responded March 15, 2019
    ibis Pontianak City Center
    9.6
    Exceptional
    Dayang from Malaysia
    Group
    Standard Room with 2 Single Beds
    Stayed 2 nights in February 2019

    Strategic location and great facilities ”

    The staff is very friendly and always so smiley. Very accommodative and the guard helped us a lot when we're trying to exit the hotel entrance in an endless super busy traffic. Clean room and beautiful city view. Very close to mall. Definitely will stay here again the next time we visit Pontianak.

    Reviewed February 04, 2019

    Dear Mrs Dayang , We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

    Responded February 10, 2019
    ibis Pontianak City Center
    8.0
    Excellent
    Aji from Indonesia
    Business traveler
    Standard Room with 1 double bed
    Stayed 1 night in January 2019

    Very good”

    I have stayed at ibis hotel on multiple occasions and always found the reception very nice. I could not commend the receptionist more highly. They had taken my booking was extremely helpful. Many thanks for Riqfan And Febri. There was a desk to work at. The room was well lit. The bed was comfortable.

    Reviewed January 16, 2019

    Dear Mr Aji, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina - Asst. Front Office Manager

    Responded January 31, 2019
    ibis Pontianak City Center
    10.0
    Exceptional
    WILAAS from Malaysia
    Group
    Standard Room with 2 Single Beds
    Stayed 1 night in April 2019

    Near Shopping Complex”

    Nice room.breakfast delicious.opposite museum kalimantan

    Reviewed April 15, 2019

    Yang terhormat Bapak Wilaas, Salam hangat dari Ibis Pontianak City Center, Terima kasih banyak telah mengulas serta komentar dan pujian positif anda terhadap hotel kami , saya pribadi mewakili seluruh team di sini merasa sangat senang mendengar bahwa anda menikmati fasilitas serta pelayanan hotel kami. Besar harapan kami untuk mendapatkan kesempatan lagi untuk memberikan pelayanan terbaik kami di setiap kunjungan anda ke Pontianak. Salam Samian Rais Operational Manager

    Responded April 21, 2019
    ibis Pontianak City Center
    10.0
    Exceptional
    MOHAMMAD from Malaysia
    Couple
    Standard Room with 2 Single Beds
    Stayed 1 night in March 2019

    Good Hotel, Helpful Staff and Clean Maintained Hotel”

    Good Hotel, Helpful Staff and Clean Maintained Hotel. Happy staying here and i will surely return here during my trip to Pontianak in the future. Thank you

    Reviewed April 01, 2019

    Dear Mr Mohammad, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

    Responded April 04, 2019
    ibis Pontianak City Center
    8.8
    Excellent
    EKA from Indonesia
    Business traveler
    Standard Room with 2 Single Beds
    Stayed 4 nights in October 2018

    Excellent hotel for the best price ”

    Ibis is quite new hotel in pontianak. It is about 2 month ago opened. With ample hotels in pontianak and some of them are international chains, ibis offers itself with unique strategy, cheap price but good service at good location.

    Reviewed October 06, 2018

    Dear Mrs, Eka We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina SIMATUPANG Asst. Front Office Manager

    Responded November 29, 2018
    ibis Pontianak City Center
    7.6
    Very good
    Eddy from Singapore
    Group
    Standard Room with 2 Single Beds
    Stayed 5 nights in March 2019

    Great hotel to stay ”

    The hotel is very new. It has hi tech lift, tap your access card, it will bring to your floor. Washroom is a bit small just for 1 person. Hotel is just 5 mins walk to Mega Mall.

    Reviewed April 03, 2019

    Dear Mr Eddy, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

    Responded April 04, 2019
    ibis Pontianak City Center
    6.8
    Good
    Aji
    Business traveler
    Standard Room with 2 Single Beds
    Stayed 1 night in February 2019

    Good”

    It was good, thanks for Miss Laila for hand. She really kind and friendly staff. So helpful!

    Reviewed February 28, 2019

    Dear Mr Aji , We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office manager

    Responded March 15, 2019
    ibis Pontianak City Center
    8.0
    Excellent
    mei from Malaysia
    Solo traveler
    Standard Room with 1 double bed
    Stayed 1 night in November 2018

    New hotel”

    Good experience.

    Reviewed January 31, 2019

    Dear Mrs Mei, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

    Responded February 02, 2019
    ibis Pontianak City Center
    10.0
    Exceptional
    Connie from Malaysia
    Family with young children
    Standard Room with 2 Single Beds
    Stayed 1 night in December 2018

    Located next to Ayani Megamall ”

    Located next to Ayani Megamall and Museum Kalimantan Barat. Worth the staying and value for money.

    Reviewed December 29, 2018

    Dear Mrs Connie, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina - Asst. Front Office Manager

    Responded January 11, 2019
    ibis Pontianak City Center
    10.0
    Exceptional
    Connie from Malaysia
    Family with young children
    Standard Room with 2 Single Beds
    Stayed 1 night in December 2018

    Located next to Ayani Megamall ”

    Located next to Ayani Megamall and Museum Kalimantan Barat. Worth the staying and value for money.

    Reviewed December 29, 2018

    Dear Mr Connie, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina - Asst. Front Office Manager

    Responded January 11, 2019
    ibis Pontianak City Center
    10.0
    Exceptional
    Connie from Malaysia
    Family with young children
    Standard Room with 2 Single Beds
    Stayed 1 night in December 2018

    Located next to Ayani Mall, convenient for buying groceries like mineral water. ”

    Located next to Ayani Megamall and Museum Kalimantan Barat. Worth the staying and value for money.

    Reviewed December 29, 2018

    Dear Mr Connie We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina - Asst. Front Office Manager

    Responded January 11, 2019
    ibis Pontianak City Center
    9.6
    Exceptional
    Mizen from South Africa
    Couple
    Standard Room with 2 Single Beds
    Stayed 1 night in December 2018

    Quality service”

    I had a issue and it was resolved speedily. Good service and response time. Will definitely be going back.

    Reviewed December 23, 2018

    Dear Mr Mizen We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina - Asst. Front Office Manager

    Responded January 11, 2019
    ibis Pontianak City Center
    10.0
    Exceptional
    MOHAMMAD from Malaysia
    Solo traveler
    Standard Room with 1 double bed
    Stayed 1 night in December 2018

    Excellent hotel”

    Value for money, Good location with Ayani Megamall just a round a corner, Clean, Good staff with excellent facilities. Thank you

    Reviewed December 11, 2018

    Dear Mr Mohammad We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina SIMATUPANG Asst. Front Office Manager

    Responded December 11, 2018
    ibis Pontianak City Center
    1234
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    • Excellent location
    • Museum Negeri Pontianak