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9.0
Exceptional
1,307 reviews
1,307 reviews
"Staff friendly and room clean location nearby ayani mall"
"Location nearby ayani mall room clean and staff friendly"
"Good location."
"Best location, near shopping mall."
"New, spacious and clean!"
9.2
Exceptional
Location rating score
ibis Pontianak City Center
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Pontianak City Center part of Pontianak, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Museum Negeri Pontianak. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.
Sparkling clean
120 meters to Museum Negeri Pontianak
Top Value
Check-in [24-hour]
Airport transfer
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Front desk [24-hour]
Airport transfer
Car park
Free Wi-Fi in all rooms!
Spa
Fitness center
Bicycles
Check-in/out [express]
19 travelers have booked today.
Value for money | 9.1 |
Distance to city center | 3.0 km |
Location rating | 9.2 |
Nearest airport | Supadio Airport (PNK) - Indonesia |
Distance to airport | 12.9 km |
What type of restaurant cuisines are available at ibis Pontianak City Center?
ibis Pontianak City Center has a broad range of cuisines and food options for you to pick from while spending your time at this property, which include International cuisine, Vegetarian restaurant, Chinese cuisine, Western cuisine, Asian cuisine, and Buffet in restaurant.
Does ibis Pontianak City Center have bars on the premises?
Enjoy your holiday retreat the perfect way with a beverage in your hand at ibis Pontianak City Center's bar available right in front of your doorstep for whenever you need a drink or two.
What steps does ibis Pontianak City Center take in terms of hygiene, safety, and cleanliness?
ibis Pontianak City Center fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with staff trained in safety protocol, temperature check for guests and staff, first aid kit, body thermometer, free face masks, sterilizing equipment, and doctor/nurse on call for all rounded safety precautions and hygiene protocols.
What public parks are in close proximty of ibis Pontianak City Center?
While lodging at ibis Pontianak City Center, cherish your early morning or evening wander at nearby park which include Taman Fakultas Teknik, Costummers'Car Park, and Museum Kalimantan Barat.
What was the average room rate for ibis Pontianak City Center been in the past month?
The typical room rate for ibis Pontianak City Center in the past month is 454699.28 IDR, compared to city's average of 298569.45 IDR.
What payment options are accepted at ibis Pontianak City Center?
ibis Pontianak City Center accepts up to 4, with payment card options including Visa, Cash, and MasterCard.
What do travelers like most about ibis Pontianak City Center?
Past visitors that stayed at ibis Pontianak City Center have given this property a rating of 9.29 for its remarkable cleanliness as the primary highlight for their stay.
What is the verified guest review consensus about ibis Pontianak City Center's Wi-Fi?
100.0% of our verified guest testimonials have given an optimistic review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for ibis Pontianak City Center down in the review section.
What is the average rating that past Solo travelers' have given to ibis Pontianak City Center?
Past solo travelers that have stayed at this property have given ibis Pontianak City Center an average rating of 9.0. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
What is the closest airport to ibis Pontianak City Center?
The nearest airport to ibis Pontianak City Center is Supadio Airport, 13.0 km away.
10
"Staff friendly and room clean location nearby ayani mall"
Pui
|
September 19, 2023
10
"Location nearby ayani mall room clean and staff friendly"
Pui
|
September 19, 2023
7.6
"Good location."
CONNIE
|
June 5, 2023
Experience Comfort and Convenience at ibis Pontianak City Center
Welcome to ibis Pontianak City Center, a 3.5-star hotel located in the heart of Pontianak, Indonesia. Our hotel offers a range of facilities to ensure that your stay with us is both comfortable and convenient. Enjoy 24-hour room service, a bar, laundry service, and a restaurant serving delicious halal cuisine. Stay connected with Wi-Fi in public areas and all rooms. We also offer safety deposit boxes, concierge services, massage and spa treatments, and designated smoking areas. Car parking is available onsite, with self-parking and a car park free of charge. Guests can take advantage of our express check-in/check-out, luggage storage, and daily housekeeping services. Start your day with a breakfast buffet at our halal restaurant. Come and experience the best of Pontianak at ibis Pontianak City Center.
Comfortable and Convenient Room Options at ibis Pontianak City Center
ibis Pontianak City Center offers two types of standard rooms that are perfect for solo travelers, couples, or friends traveling together. The Standard Room with 1 Double Bed is a cozy 18 square meters with a comfortable double bed, while the Standard Room with 2 Single Beds offers the same space and comfort with two single beds. Both room types are designed to be functional, comfortable, and convenient for guests who want to make the most of their stay in Pontianak, Indonesia.
Discover Pontianak's Rich Culture and History
ibis Pontianak City Center is a gateway to the city's rich culture and history. Within a short distance from the hotel, guests can explore the Museum Negeri Pontianak and learn about the city's past. The Equator Monument is also a must-visit attraction where visitors can stand on the equator line. For those looking for spiritual experiences, Masjid Raya Mujahidin and Saint Joseph Cathedral are nearby. Kapuas Square is a great place to relax and enjoy the city's vibrant atmosphere. Ayani Mega Mall is also within reach for those who want to indulge in shopping and dining. Other notable landmarks include Masjid Jami At, Keraton Kadriah, Betang House, and Digulis Monument, all of which are easily accessible from the hotel.
Excellent Location, Helpful Staff, and Clean Rooms: A Wonderful Stay at ibis Pontianak City Center
ibis Pontianak City Center in Pontianak, Indonesia has received numerous positive customer reviews for its excellent location, great staff, and clean rooms. Guests have praised the hotel for its helpful and friendly staff who go above and beyond to ensure a comfortable stay. The hotel's cleanliness and maintenance have also been commended, with guests noting the clean and nice rooms. Additionally, guests have enjoyed the beautiful city view from their rooms. Overall, guests have had a wonderful stay at ibis Pontianak City Center and highly recommend it to others.
Experience Exceptional Customer Satisfaction at ibis Pontianak City Center
ibis Pontianak City Center in Pontianak, Indonesia is a hotel that consistently receives high praise from its guests. With an overall rating of 9.1, guests have rated this hotel particularly high for its value, cleanliness, location, and staff performance. The hotel's facilities have also received an impressive rating of 8.8. Guests can expect exceptional customer satisfaction when they stay at ibis Pontianak City Center, making it an ideal choice for anyone visiting the area.
8.8
Housekeeping
12 mentions
Food & Dining
2 mentions
Breakfast
2 mentions
Taxi
1 mention
9.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 18 year(s).
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information
Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
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Airport transfer
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
My Home in Pontianak”
Everytime i go to Pontianak as a solo traveller or in a group, i always stay here. I could say that this is my home in Pontianak. Clean, comfy, worth my budget and i can just walk to Ayani Megamall & Museum next to the hotel. Staff are friendly from the front desk, to the housekeeping & restaurant.
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Dear Mr Fred Warmest greeting from Ibis Pontianak City Center, Thank you so much for your kind comments about your stay at our lovely hotel, Ibis Pontianak City Center. It is so pleased to know that you had fun with our comfort room and the lovely place. Your nice review was taken as a reward for all of our staff. We will always keep improving our service and facilities in order to satisfy every valuable guest. We are looking forward to welcome you back to our hotel in the near future. We are always ready to give you more interesting experience at our hotel. Kindest Regards, Riganda Togatorop General Manager
Good Stay”
Have a good stay here, the room are clean & comfort. Breakfast also good.
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Dear Mrs / Ms Maria , Warmest greeting from Ibis Pontianak City Center, First of all, we would like to thank you very much for staying with us on your visit to Pontianak. Thank you for sharing your nice review about your recent stay at our beloved property, Ibis Pontianak City Center. It such a good thing to get nice feedback from you. We hope you really enjoyed your stay with us. We will always keep our commitment to satisfy every guest by improving our service and facilities. We are always waiting other chances to serve you much better on your next stay at Ibis Pontianak City Center. Our team will always be ready to give you more enjoyable stay. Thank you and Have a good day! Best Regards, Riganda Togatorop General Manager
staff friendly and helpful”
will stay again this hotel clean and easy to get eat food nearby ayani mall
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Dear Mr / Mrs Pui, Warmest greeting from Ibis Pontianak City Center, I was extremely happy to read that your stay was so enjoyable with us that it prompted you to write this very kind and praising review on Agoda. I was delighted to note that you liked the services provided by our staff. It is certainly a great reward to read such praising feedback from a valued guest, and we look forward to the opportunity of welcoming you again in the near future. Sincerely, Riganda Togatorop General Manager
good hotel but wrong google maps point”
Dear Ibis, i have a good stay at Ibis Pontianak City Center, clean, nice staff, good location, but please fixed your google maps point location, i try to give a change location report to google already also. but i am just surprise, the hotel been there almost a year or maybe already 1 year, but still wrong google maps location. thank you so much Best regards Fredy Chandra
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Dear Mr Fredy Warmest greeting from Ibis Pontianak City Center, Thank you very much for taking some of your precious time to complete your review of our hotel on Agoda. It is a real pleasure to have welcome you back. We are very happy to learn that you enjoy your stay with us. I have immediately addressed the element of your experience related google maps point, I sincerely apologize for the shortfalls you have encountered, I will share this issue to our entire teams to fix the location. Thank you once again for your review and I hope this would not prevent us to welcoming you back at our hotel on your next visit to Pontianak. With best regards, Adelina Front Office Manager
Breakfast menu so many variety”
Hotel that include breakfast not like other hotel must pay addon to have breakfast.
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Dear Mr/ Mrs Najib Warmest greeting from Ibis Pontianak City Center , Thank you for sharing your review. I am glad our overall service and facilities have made your visit an excellent one. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards, Riganda Togatorop General Manager
Cheap enough & comfortable room”
Get promo for best price and you will find this hotel very confortable for stay, near mall, and easy to go anywhere, to city hall, airport or other place for fun.
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Dear Mr Franciskus, Warmest greeting from Ibis Pontianak City Center, Thank you so much for your kind comments about your stay at our lovely hotel, Ibis Pontianak City Center. It is so pleased to know that you had fun with our comfort room and the lovely place. Your nice review was taken as a reward for all of our staff. We will always keep improving our service and facilities in order to satisfy every valuable guest. We are looking forward to welcome you back to our hotel in the near future. We are always ready to give you more interesting experience at our hotel. Kindest Regards, Riganda Togatorop General Manager
New hotel, clean and comfort”
The hotel is quite new,clean and comfortable.
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Dear Mr Tan Warmest greeting from Ibis Pontianak City Center, I was extremely happy to read that your stay was so enjoyable with us that it prompted you to write this very kind and praising review on Agoda. I was delighted to note that you liked the services provided by our staff. It is certainly a great reward to read such praising feedback from a valued guest, and we look forward to the opportunity of welcoming you again in the near future. Sincerely, Riganda Togatorop General Manager
best hotel in town city”
easy to find eat n entertainment place
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Dear Mr / Mrs Pui , Warmest greeting from Ibis Pontianak City Center, First of all, we would like to thank you very much for staying with us on your visit to Pontianak. Thank you for sharing your nice review about your recent stay at our beloved property, Ibis Pontianak City Center. It such a good thing to get nice feedback from you. We hope you really enjoyed your stay with us. We will always keep our commitment to satisfy every guest by improving our service and facilities. We are always waiting other chances to serve you much better on your next stay at Ibis Pontianak City Center. Our team will always be ready to give you more enjoyable stay. Thank you and Have a good day! Best Regards, Riganda Togatorop General Manager
So Happy”
Love every inch of this hotel. Got room at 11th floor, great city view. Very kind of staff, clean room, ni
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Dear Mr Soni Warmest greeting from Ibis Pontianak City Center, Thank you so much for your kind comments about your stay at our lovely hotel, Ibis Pontianak City Center. It is so pleased to know that you had fun with our comfort room and the lovely place. Your nice review was taken as a reward for all of our staff. We will always keep improving our service and facilities in order to satisfy every valuable guest. We are looking forward to welcome you back to our hotel in the near future. We are always ready to give you more interesting experience at our hotel. Kindest Regards, Albert Bennanda Hotel Manager
Hotel yang baru, bersih dan kemas”
Highly recommended. It is very neat and clean. the facilities are complete. The food for breakfast is good too. Price match. Affordable. Will be back to this hotel again.
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Dear Mr Mohamad Warmest greeting from Ibis Pontianak City Center, First of all, we would like to thank you very much for staying with us on your visit to Pontianak. Thank you for sharing your nice review about your recent stay at our beloved property, Ibis Pontianak City Center. It such a good thing to get nice feedback from you. We hope you really enjoyed your stay with us. We will always keep our commitment to satisfy every guest by improving our service and facilities. We are always waiting other chances to serve you much better on your next stay at Ibis Pontianak City Center. Our team will always be ready to give you more enjoyable stay. Thank you and Have a good day! Best Regards, Adelina Front Office Manager
awesome stay here comfortable”
easy to find eat nearby shopping mall n cinema
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Dear Mr / Mrs Pui Warmest greeting from Ibis Pontianak City Center, First of all, we would like to thank you very much for staying with us on your visit to Pontianak. Thank you for sharing your nice review about your recent stay at our beloved property, Ibis Pontianak City Center. It such a good thing to get nice feedback from you. We hope you really enjoyed your stay with us. We will always keep our commitment to satisfy every guest by improving our service and facilities. We are always waiting other chances to serve you much better on your next stay at Ibis Pontianak City Center. Our team will always be ready to give you more enjoyable stay. Thank you and Have a good day! Best Regards, Riganda Togatorop General Manager
Great location 🥰”
I really wanna stay more because the staff is so friendly also the location is near to mall can walk to mall its clean and nice place
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Dear Mr MUHAMMAD Warmest greeting from Ibis Pontianak City Center, Thank you so much for your kind comments about your stay at our lovely hotel, Ibis Pontianak City Center. It is so pleased to know that you had fun with our comfort room and the lovely place. Your nice review was taken as a reward for all of our staff. We will always keep improving our service and facilities in order to satisfy every valuable guest. We are looking forward to welcome you back to our hotel in the near future. We are always ready to give you more interesting experience at our hotel. Kindest Regards, Adelina Front Office Manager
Very Comfortable”
Choose this hotel for the first time to Pontianak and never change it after that.
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Dear Mr Andi Warmest greeting from Ibis Pontianak City Center, First of all, we would like to thank you very much for staying with us on your visit to Pontianak. Thank you for sharing your nice review about your recent stay at our beloved property, Ibis Pontianak City Center. It such a good thing to get nice feedback from you. We hope you really enjoyed your stay with us. We will always keep our commitment to satisfy every guest by improving our service and facilities. We are always waiting other chances to serve you much better on your next stay at Ibis Pontianak City Center. Our team will always be ready to give you more enjoyable stay. Thank you and Have a good day! Best Regards, Albert Bennanda Hotel Manager
Good location”
Strategically located, clean rooms and pleasant staff.
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Dear Mr. Abraham, Warmest greeting from Ibis Pontianak City Center, First of all, we would like to thank you very much for staying with us on your visit to Pontianak. Thank you for sharing your nice review about your recent stay at our beloved property, Ibis Pontianak City Center. It such a good thing to get nice feedback from you. We hope you really enjoyed your stay with us. We will always keep our commitment to satisfy every guest by improving our service and facilities. We are always waiting other chances to serve you much better on your next stay at Ibis Pontianak City Center. Our team will always be ready to give you more enjoyable stay. Thank you and Have a good day! Best Regards, Adelina Front Office Manager
Hotel in Pontianak ”
i like this Ibis
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Dear Mr Chen, Warmest greeting from Ibis Pontianak City Center, First of all, we would like to thank you very much for staying with us on your visit to Pontianak. Thank you for sharing your nice review about your recent stay at our beloved property, Ibis Pontianak City Center. It such a good thing to get nice feedback from you. We hope you really enjoyed your stay with us. We will always keep our commitment to satisfy every guest by improving our service and facilities. We are always waiting other chances to serve you much better on your next stay at Ibis Pontianak City Center. Our team will always be ready to give you more enjoyable stay. Thank you and Have a good day! Best Regards, Riganda Togatorop General Manager
Mantap”
Best pokok nya
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Bapak Dicky yang terhormat, Salam hangat dari Ibis Pontianak City Center, Terima kasih telah memberikan penilaian untuk hotel kami, Ibis Pontianak City Center. Senang sekali mendapatkan ulasan positif dari Anda mengenai hotel kami. Semoga kami tetap berupaya maksimal dalam pelayanan. Kami sangat terbuka untuk setiap saran dan kritik yang membangun untuk kemajuan hotel kami. Terima kasih dan Sukses selalu untuk Anda. Salam Albert Bennanda Hotel Manager
Friendly staff, good food, excellent service”
Very helpful staff. Clean room.
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Dear Mr Mohamad Warmest greeting from Ibis Pontianak City Center, Thank you very much for rating our Ibis Pontianak City Center with a lovely review. We are glad to read that everything was up to your high expectations during your entire stay with us. We look forward to welcoming you again real soon! Best regards, Adelina Front Office Manager
The Best”
Tempat penginapan sangat terbaek
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Bapak Wandika Salam hangat dari Ibis Pontianak City Center, Terima kasih banyak telah mengulas serta komentar dan pujian positif anda terhadap hotel kami , saya pribadi mewakili seluruh team di sini merasa sangat senang mendengar bahwa anda menikmati fasilitas serta pelayanan hotel kami. Besar harapan kami untuk mendapatkan kesempatan lagi untuk memberikan pelayanan terbaik kami di setiap kunjungan anda ke Pontianak. Salam Adelina Front Office Manager
Lacking in fulfilling initial request but staff are able to assist. Hotel with bolster.”
When I booked the room, I requested for non smoking (Booked 1 week earlier), when I reach there, I had to spent 1 night on a smoking room. The staff put a device to suck the smoke smell, it is working, but the bolster still smells with smoke, and the alley way also have very strong smell. The next day they changed the room for me. Location is walking distance to mall (5 minutes walk). But not near the city center (in small city, this might not be a big problem), renting a vehicle is a must to roam around. Parking is building parking, but the motorcycle parking area can be a bit full sometimes. There is no pool or gym in this hotel. The TV is very clear, but can have glitch sometimes, just need to turn off and turn back on.
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Dear Mr Felix, Warmest greeting from Ibis Pontianak City Center, Thank you for taking the time to write review regarding your current stay at Ibis Pontianak City Center. We appreciate your comment about the overall experience as valuable improvement feedback. We also took note on your comments. We apologize if at the time stayed with us there are things that are less pleasing hearts of you and not in line with expectations, desires and opinions of our facilities and services provided by all of our team. We have shared your experiences to our team to improve the service and it’s our concern for further improvement. Once again, thank you for your time and I hope that we will have the pleasure of welcoming you again in the future to Ibis Pontianak City Center Regards Adelina Front Office Manager
Traveling”
Good place for value
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Dear Mr Erwin Warmest greeting from Ibis Pontianak City Center, Thank you very much for rating our Ibis Pontianak City Center with a nice review. We are glad to read that everything was up to your high expectations during your entire stay with us. We look forward to welcoming you again real soon! Best regards, Adelina Front Office Manager