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12 Nov 2019
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13 Nov 2019
Wednesday
2 adults
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8.6
Excellent
5.1% this month
/10
(1462 reviews)See what guests said
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9.0
Exceptional
Location rating score
Exceptional location
Parking
FREE
Free Wi-Fi
ibis Saigon Airport
2 Hong Ha Street, Ward 2, Tan Binh district, Ho Chi Minh city, Tan Binh, Ho Chi Minh City, Vietnam, 70000 - See map
"Food was good, facility clean, great location, wonderful view from the upstairs lounge and pool bar, comfy bed."
Molly - October 4, 2018
Exceptional reputation
Recommended by 93% of guests
Recommended by 93% of guests
Excellent cleanliness
8.8 rating for cleanliness
8.8 rating for cleanliness
Free airport transfer
Free Wi-Fi in all rooms!
Sauna
Steamroom
Air conditioning
Property ranking|Compared to 13,415 Ho Chi Minh City properties
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Location score
9.0/10
Cleanliness score
8.8/10
Room size
40 sqm.
Review score - United States
8.7/10
Better than
99
%
of Ho Chi Minh City properties
Better than
99
%
of Ho Chi Minh City properties
Bigger than
99
%
of Ho Chi Minh City properties
Better than
99
%
of Ho Chi Minh City properties
| Value for money | 8.3 |
| Distance to city center | 6 km |
| Location rating | 9.0 |
| Nearest airport | Tan Son Nhat International Airport (SGN) |
| Distance to airport | 340 m |
Rooms available at ibis Saigon Airport
Room photos and details
Apartment 02-Bedroom
...
- Room size: 72 m²/775 ft²
- Street view
- 1 double bed and 1 king bed
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Room photos and details
Standard 2 Single beds
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- Room size: 18 m²/194 ft²
- Street view
- 2 single beds
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Room photos and details
Apartment - 1-Bedroom
...
- Room size: 54 m²/581 ft²
- Street view
- 1 king bed
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Room photos and details
Standard Queen
...
- Room size: 18 m²/194 ft²
- City view
- 1 queen bed
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Room photos and details
Studio King
...
- Room size: 36 m²/388 ft²
- Street view
- 1 king bed
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Room photos and details
Double Standard Queen Bed
...
- Room size: 18 m²/194 ft²
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Room photos and details
Queen Studio
...
- Room size: 36 m²/388 ft²
- Shower
- 1 queen bed
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Room photos and details
Family Room
...
- Room size: 26 m²/280 ft²
- Shower
- 1 king bed and 1 bunk bed
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Room photos and details
Family Room with 1 Queen Bed and 1 Bunk Bed
...
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Room photos and details
Twin Room
...
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What people love about ibis Saigon Airport
- Location6.8Good
"Good location and free airport service are the plus point."
Chua
|
January 5, 2019
- Location9.6Exceptional
"Location was close to the airport which was great."
Natalie
|
October 8, 2018
- Location9.6Exceptional
"location amazing, & top floor bar & pool amazing."
Leonard
|
October 25, 2017
Recommendations based on your views:
10.0
Exceptional"Staff were very nice and the food in the restaurants were go..."
Vikki
|
March 25, 2018
An overview
If what you're looking for is a conveniently located hotel in Ho Chi Minh City, look no further than ibis Saigon Aiport. The city center is merely 6 km away and the airport can be reached within 6 minutes. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Ibis Saigon Aiport also offers many facilities to enrich your stay in Ho Chi Minh City. A selection of top-class facilities such as 24-hour security, daily housekeeping, free Wi-Fi in all rooms, kitchen, wheelchair accessible can be enjoyed at the hotel.
The ambiance of ibis Saigon Aiport is reflected in every guestroom. television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, linens are just some of the facilities that can be found throughout the property. The hotel offers fantastic facilities, including dart board, fitness center, outdoor pool, garden, to help you unwind after an action-packed day in the city. Ibis Saigon Aiport is your one-stop destination for quality hotel accommodations in Ho Chi Minh City.
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Most talked about facilities
Housekeeping
33 mentions
Breakfast
19 mentions
Swimming Pool
14 mentions
Food & Dining
6 mentions
What they offer
9.6
Exceptional"The room was perfect and the bed was really comfortable."
Natalie
|
October 8, 2018
View all reviews
Preview these facilities:
- Fitness center
- Bar
- Front desk [24-hour]
- Sauna
- Kitchen
- Swimming pool [outdoor]
- Restaurants
Languages spoken
- English
- Chinese [Mandarin]
- Vietnamese
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Dart board
- Sauna
- Table tennis
- Fitness center
- Solarium
- Tours
- Garden
- Steamroom
- Golf course [on-site]
- Swimming pool [outdoor]
Dining, drinking, and snacking
- Bar
- Kitchen
- Restaurants
- Coffee shop
- Poolside bar
- Room service [24-hour]
Services and conveniences
- Daily housekeeping
- Luggage storage
- Smoking area
- Dry cleaning
- Safety deposit boxes
- Laundry service
- Smoke-free property
Land sports
- Golf course (within 3 km)
For the kids
- Family room
Access
- Check-in/out [express]
- Facilities for disabled guests
- Security [24-hour]
- Check-in [24-hour]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
Getting around
- Airport transfer
- Car park [on-site]
- Car park [free of charge]
- Shuttle service
Available in all rooms
- Air conditioning
- Free instant coffee
- Smoke detector
- Bathrobes
- Hair dryer
- Soundproofing
- Blackout curtains
- In-room safe box
- Telephone
- Carpeting
- Laptop workspace
- Toiletries
- Closet
- Mini bar
- Towels
- Clothes dryer
- Mirror
- Wake-up service
- Coffee/tea maker
- Non-smoking
- Wi-Fi [free]
- Complimentary tea
- Satellite/cable channels
- Wooden/parqueted flooring
- Desk
- Shower
- Free bottled water
- Slippers
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Nearest essentials
Airports
Tan Son Nhat International Airport (SGN)
340 m
6 minutes
Can Tho International Airport (VCA)
132.4 km
Public transportation
Saigon Railway Station
3.6 km
21 minutes
Ben Xe Mien Dong Bus Station
5.0 km
Hospital or clinic
Phong Kham Da Khoa Vien Gut- Dieu Trị Benh Gut
340 m
4 minutes
Shopping
Ben Thanh Market
5.7 km
Convenience store
Ministop
300 m
4 minutes
Cash withdrawal
ATM
1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining
Breakfast options
American
Asian
Continental
Vegetarian
Restaurants on site
Oopen Restaurant
Cuisine:International
Menu:Buffet, A-la-carte
The Hub Saigon
Cuisine:International
Menu:Buffet
Nearby restaurants
Vietnamese cuisine
Big Bowl Pho
390 m Vietnamese
Quan An Dao Son Tuu
840 m Vietnamese
Cyclo Cafe
1.6 km Vietnamese
American cuisine
2BPancakes
510 m American, Cafe
Dire Coffee and Indonesian Food Restaurant
2.2 km American, Asian, Chinese
The Burger Corner
2.4 km American, Asian, Fast food
Asian cuisine
Con Ga Trong Restaurant
550 m Asian, Cambodian
An Loc Korean Restaurant in Saigon
660 m Asian, Korean, Vietnamese
Big Bowl Saigon Airport
950 m Asian, Fast food, Vegetarian
What's nearby
Popular landmarks
- Giac Lam Pagoda - 4.22 km
- War Remnants Museum - 4.76 km
- Reunification Palace - 5.15 km
- Central Post Office - 5.28 km
- Ben Thanh Market - 5.73 km
- Ho Chi Minh Square - 5.75 km
- Pham Ngu Lao Street - 5.81 km
- Bitexco Financial Tower - Saigon Skydeck - 6.24 km
- China Town - 6.98 km
- Cu Chi Tunnels - 42.82 km
Nearby landmarks
- Parkson CT Plaza - 80 m
- Southern Breeze - Day Tour - 240 m
- Tan Son Nhat International Airport - 340 m
- Phong Kham Da Khoa Vien Gut- Dieu Trị Benh Gut - 340 m
- Gia Dinh Park - 1.08 km
- Consulate of Myanmar - 1.22 km
- Hoang Van Thu Park - 1.31 km
- Co-op Mart-NK Branch - 1.43 km
- Big C Hoang Van Thu - 1.49 km
- Mekong Hospital - 1.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
All children are welcome.
| Guest's age | Extra bed |
|---|---|
Children 0-11 year(s) | Must use an extra bed Extra beds may be requested directly from the property; additional charges may apply |
Guests 12 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out from: 12:00 PM
Check-out until: 12:00 PM
Reception open until: 12:00 AM
Getting around
Airport transfer fee: 0 VND
Distance from city center: 6 km
Travel time to airport (minutes): 6
Extras
Breakfast charge (unless included in room price): 348000 VND
Daily Internet/Wi-Fi fee: 0 VND
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 1
Number of floors: 16
Number of restaurants: 1
Number of rooms : 273
Year property opened: 2016
Parking
Daily parking fee: 0 VND
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Compare to other recommended properties
 ibis Saigon Airport | Best value!  |  |  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Excellent 1462 reviews 8.6 Location 9.0 | Excellent 6165 reviews 8.9 Location 7.9 | Excellent 796 reviews 8.4 Location 8.5 | Excellent 3606 reviews 8.4 Location 9.4 |
| Neighborhood | Tan Binh | District 1 | Tan Binh | District 1 |
Reviews of ibis Saigon Airport from real guests
Overall rating
8.6
Excellent
From 4313 reviews
Provided by verified guests of 
Agoda Reviews (1462)Booking.com Reviews (2851)
Rating via Agoda8.6
/
10
High score for Ho Chi Minh City
Rating
9+ Exceptional (251)
8-9 Excellent (91)
7-8 Very Good (107)
6-7 Good (32)
<6 Below Expectation (33)
Time of the year
Mar - May (145)
Jun - Aug (105)
Sep - Nov (114)
Dec - Feb (150)
All guests (1462)
All room types
All languages
Show reviews that mention
Showing 514 verified guest comments
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Experiences on Agoda. Because your room is just the beginning.
- Exceptional location
- Giac Lam Pagoda
Good stopover while in transit ”
Neat contemporary room - a bit on the small side though. The bed was extremely comfortable- better than our bed at home. Great rooftop bar and pool area where we enjoyed watching the sunset and the busy streets below. Free courtesy bus to the airport. Served the purpose well.
Dear Bernadette, We very much appreciate your comments and we are happy to know that you have a pleasant stay with us. Positive feedback from satisfied clients knowing that we exceed your expectation is our greatest reward. We will make sure to share this with our Management and Operation team for more improvement in our services. Thank you again for sharing your experience and we hope your next visit at ibis Saigon Airport will be better than the previous one. Sincerely, Marc DUPUIS General Manager
great facilities and staff!”
awesome spread of breakfast, facilities available during the stay. so close to airport that makes it a great option to stay before flying off. a pity that the shopping mall beside is undergoing renovation. but will consider this place again!
Dear Ms. Magdalene, We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very closed to Tan Son Nhat International Airport. Our guest satisfaction is utmost important to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit at ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager
5-min Free Airport Shuttle Distance, Convenient Location”
Spotlights: Free Shuttle Van every half hour, only 5-min drive to Tan Son Nhat Int'l Airport. The room was rather quiet & spacious enough. Big Samsung TV included lots of my fav channels (HBO, FoxMovies, FoxLife). Plus, there's Starbucks on the GF. However, the downside: I pre-booked the shuttle van in my room 2hr prior to my check-out, and I still had to wait for the counter calling the driver to get ready, what was the point of reservation in advance? Last, I didn't find regular towels in my room, only the big ones. Shower water could be still leaked out of the separate shower cube.
Dear Cheng-Wei, We very much appreciate your comments and we are happy to know that you have a pleasant stay with us. Positive feedback from satisfied clients knowing that we exceed your expectation is our greatest reward. We will make sure to share this with our Management and Operation team for more improvement in our services. Thank you again for sharing your experience and we hope your next visit at ibis Saigon Airport will be better than the previous one. Sincerely, Marc DUPUIS General Manager
Flight Crew Hotel - Free shuttle every 30 mins”
The hotel is nearby airport so I saw many crews from different airlines during my stay. Staff speak fluent English and Starbucks at lobby. There are Mini Stop(convenience store), restaurant,(Pho, Bun Cha etc.), coffee house and SPA massage stores all in 3-5 mins walk distance. If you are taking morning/late flight, highly recommended. Shuttle bus needs to be pre-book since limited seats available.
Dear Sawa, We very much appreciate your comments regarding your stay at the ibis Saigon Airport. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager
Perfect hotel for business travelers (and tourists)”
This is my second time coming to this hotel. Usually Ibis can be so so but this one is really perfect ! The rooms (and especially the bed) are super comfortable. The rooftop is really nice and the breakfast is amazing ! The hotel is 10 min away walking from the airport, but though super quiet !
Dear Ms. Camille, We very much appreciate your comments regarding your stay at the ibis Saigon Airport. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager
Was really impressed by this hotel. ”
All amenities were in great condition and the whole hotel was spotless. We were upgraded to a twin room suite and it was huge with very new fit out. 6min to the airport with hotel shuttle so all worked out great. Breakfast was really good with a huge selection. Great experience
Dear Craig, We very much appreciate your comments and we are happy to know that you have a pleasant stay with us. Positive feedback from satisfied clients knowing that we exceed your expectation is our greatest reward. We will make sure to share this with our Management and Operation team for more improvement in our services. Thank you again for sharing your experience and we hope your next visit at ibis Saigon Airport will be better than the previous one. Sincerely, Marc DUPUIS General Manager
A good in-transit hotel.”
Stayed here for 1 night while in transit. They provided free shuttle van to and from the airport and it was only about 5 min ride. The room was clean. There's a gym and a swimming pool overlooking the airport runway. A small mall 5 min walk away. I would use this hotel for transit again.
Dear Diyana, We very much appreciate your comments and we are happy to know that you have a pleasant stay with us. Positive feedback from satisfied clients knowing that we exceed your expectation is our greatest reward. We will make sure to share this with our Management and Operation team for more improvement in our services. Thank you again for sharing your experience and we hope your next visit at ibis Saigon Airport will be better than the previous one. Sincerely, Marc DUPUIS General Manager
Very good”
I am Vietnamese, and the receptionist treated me so impolite and unfriendly versus foreign customers. She speaks English with other customers and ignore me while taking care of me, even say hi to white guy come across check in counter. So disappointed on Ibis service this time.
Dear Phương, Thank you for taking the time to tell us about your experience at ibis Saigon Airport. I am sorry that aspects of your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measurements in accordance with the management team to address the problems that you have mentioned. We will ensure to share this feedback with our team member and provide better training to improve our guest services while maintaining the professional skills. Please accept my apologies for this shortfall in service delivery you experienced. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Marc DUPUIS General Manager
Very simple hotel with expensive price tag. ”
Pros: Very near from airport but not easy to reach by foot due to the location of hotel is separated by 2 or 3 super busy road, almost imposing to cross the street with luggage. However shuttle is available. Cons: the shuttle not come when we arrived at the airport. We need to call the hotel to check and the shuttle only come after 10-15 mins waiting time
Dear Ms. Surya, We very much appreciate your comments regarding your stay at the ibis Saigon Airport. Besides many good rating you've given, we notice that some of our service aspect did not meet your expectation, please accept our sincere apology. We will ensure to share this feedback, especially for the shuttle bus with our team member and provide better training to improve our guest services while maintaining the professional skills. In the meantine, provide better solution for the issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future. Sincerely, Marc DUPUIS General Manager
Great Location”
I stayed one night at the Ibis and was really impressed. The room was perfect and the bed was really comfortable. Location was close to the airport which was great. I would definitely stay again. Thanks
Dear Natalie, We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very closed to Tan Son Nhat International Airport. Our guest satisfaction is utmost important to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit at ibis Saigon Airport will be as pleasant as the previous one. Sincerely yours, Van NGUYEN Executive Assistant/Customer Service
Perfect stop before flying”
Great place to stay before leaving on an early morning flight. Food was good, facility clean, great location, wonderful view from the upstairs lounge and pool bar, comfy bed. Convenient shuttle to the airport.
Dear Molly, We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very closed to Tan Son Nhat International Airport. Our guest satisfaction is utmost important to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit at ibis Saigon Airport will be as pleasant as the previous one. Sincerely yours, Van NGUYEN Executive Assistant/Customer Service
Acceptable”
Very bad experience ….
Dear Chin, We very much appreciate your comments regarding your stay at the ibis Saigon Airport. Besides many good rating you've given, we notice that some of our service aspect did not meet your expectation, please accept our sincere apology. We will ensure to share this feedback with our team member and provide better training to improve our guest services while maintaining the professional skills. In the meantine, provide better solution for the issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future. Sincerely yours, Marc DUPUIS, General Manager
Noise”
The room (#1401) near the atrium , I could hear low frequency noise outside the window all night.
Dear WEI, We very much appreciate your comments regarding your stay at the ibis Saigon Airport. Besides many good rating you've given, we notice that some of our service aspect did not meet your expectation, please accept our sincere apology. We will ensure to share this feedback with our team member and provide better training to improve our guest services while maintaining the professional skills. In the meantine, provide better solution for the issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future. Sincerely, Marc DUPUIS General Manager
Very convenient locatiobn, friendlystaff and clean room”
Recommend this hotel if you have an early flight to catch next morning. It is just there when you walk out the airport. Staff is very friendly and the room is very clean. They have shuttle bus in the very early morning time to drop off the customers to the airport.
Dear Bridget, We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very closed to Tan Son Nhat International Airport. Our guest satisfaction is utmost important to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit at ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager
Not so worth for the money”
For that money , you can find a better hotel even in downtown. Its not deserved to be 4 stars hotel while i have to pull two luggages to the room by my self abd no one helped. Agoda should not put ‘city view’ in the booking area while its not obviously ‘city view’. I booked standard queen room with city view, so i though that the room is supposed to be city view so i just requested for high floor and single bed, but when i checked in,the front desk gave me the room in 6 floor and the view is inside, so i asked them and they said because i didnt write special request, lol, and they think 6 floor is high???, so i askef them if they have city view room later, please inform me but i didnt. So please if you wanna ask customer to write any request, so dont put wrong information in the booking site. And also the bed is kind of not convenient, the room is small, and the bed is nearby the toilet, the i dont know why they design the bed frame is so sharp that my leg hit the corner several times and got injured :(
Dear Thi, Thank you for taking the time to tell us about your experience at ibis Saigon Airport. I am sorry that aspects of your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measurements in accordance with the management team to address the problems that you have mentioned. I would appreciate if you can give us time to study further the case and revert to you once having a solid explanation. Please accept my apologies for this shortfall in service delivery you experienced. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Marc DUPUIS General Manager
Perfect stopover”
My sister and I stayed here for one night before a morning connection to Quy Nhon. You can see the hotel from the from of the international terminal, so very close, but we accepted the offer of the free transfer service and glad we did as the heat and traffic would make it a difficult walk. All the staff were extremely friendly and helpful. The room was compact but perfectly comfortable and clean. We put on our bathers and headed straight up to the roof top pool for a wonderful sunset swim. Note: there are 4 lifts/elevators and only two go all the way up to the roof. Dinner later at the rooftop bar was also enjoyable and the following morning buffet breakfast choice extraordinary. Highly recommended as an airport stay.
Dear Alison, We very much appreciate your comments regarding your stay at the ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Oreste TRAETTO General Manager
very close to Tan Son Nhat airport, good for short night”
hotel is very close to the airport, can go easily on foot but hotel has a free shuttle bus, it's a good point :) room is clean, everything is good during our stay.
Dear Ms. Xuan, We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very closed to Tan Son Nhat International Airport. Our guest satisfaction is utmost important to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit at ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager
Quick fix”
I missed a flight and this was a great fix instead of driving all the way home in the middle of the night.
Dear Mr. Amber, We very much appreciate your comments and we are happy to know that you have a pleasant stay with us. Positive feedback from satisfied clients knowing that we exceed your expectation is our greatest reward. We will make sure to share this with our Management and Operation team for more improvement in our services. Thank you again for sharing your experience and we hope your next visit at ibis Saigon Airport will be better than the previous one. Sincerely, Marc DUPUIS General Manager
Exceptional”
Good location and free airport service is a plus point, staff were amazing and helpful. The foods for breakfast were ok.
Dear Thi, We very much appreciate your comments and we are happy to know that you have a pleasant stay with us. Positive feedback from satisfied clients knowing that we exceed your expectation is our greatest reward. We will make sure to share this with our Management and Operation team for more improvement in our services. Thank you again for sharing your experience and we hope your next visit at ibis Saigon Airport will be better than the previous one. Sincerely, Marc DUPUIS General Manager
Exceptional”
Good location and free airport service is a plus point, staff were amazing and helpful. The foods for breakfast were ok.
Dear Thi, We very much appreciate your comments and we are happy to know that you have a pleasant stay with us. Positive feedback from satisfied clients knowing that we exceed your expectation is our greatest reward. We will make sure to share this with our Management and Operation team for more improvement in our services. Thank you again for sharing your experience and we hope your next visit at ibis Saigon Airport will be better than the previous one. Sincerely, Marc DUPUIS General Manager