Ibis Singapore on Bencoolen Hotel

Ibis Singapore on Bencoolen Hotel

170 Bencoolen Street, Bugis, Singapore, Singapore, 189657
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Standard Queen Room - Extra Benefits Included Ibis Singapore on Bencoolen Hotel
Standard Queen Room - Extra Benefits Included
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    Lobby Ibis Singapore on Bencoolen Hotel
    Interior view Ibis Singapore on Bencoolen Hotel
    Interior view Ibis Singapore on Bencoolen Hotel
    Standard Queen Room - Extra Benefits Included Ibis Singapore on Bencoolen Hotel
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    Exterior view Ibis Singapore on Bencoolen Hotel

    Ibis Singapore on Bencoolen Hotel Reviews

    8.0
    Excellent
    /10
    (10321 reviews)See what guests said
    6.0
    Review score

    "Great location."

    Nur

    -

    December 31, 2018

    8.4
    Excellent cleanliness
    Recommended by 96% of guests

    Things you’ll love about Ibis Singapore on Bencoolen Hotel

    • 270 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    This property is in high demand!Booked 24 times since yesterday
    Excellent
    Location
    8.5
    See map
    Excellent location - Inside city center
    Nearby
    Popular
  • Kwan Im Thong Hood Cho Temple70 m
  • Sri Krishnan Temple90 m
  • Kuan Yin Thong Hood Cho Temple100 m
  • Deck Art Galery110 m
  • Sunshine Plaza180 m
  • Curiocity Gallery180 m
  • Lasalle College of the Arts200 m
  • New2U Thrift Shop210 m
  • Ansa Store210 m
  • Sim Lim Square220 m
  • Value for money7.7
    Distance to city center1.0 km
    Location rating8.5
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport16.3 km

    Rooms available at Ibis Singapore on Bencoolen Hotel

    8.0
    Very good
    Room comfort & quality
    Standard Queen Bed
    Standard Queen Bed
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Standard Twin Bed
    Standard Twin Bed
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Queen Room - Extra Benefits Included
    Standard Queen Room - Extra Benefits Included
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Standard Twin Room - Extra Benefits Included
    Standard Twin Room - Extra Benefits Included
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Double Standard
    Double Standard
    ...
    • Shared bathroom
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    Standard With Breakfast
    Standard With Breakfast
    ...
    • Non-smoking
    • Shower
    Enter dates to see prices
    Standard Room Ibis Bencoolen
    Standard Room Ibis Bencoolen
    ...
    • Non-smoking
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Shower
    Enter dates to see prices
    Twin Standard
    Twin Standard
    ...
    • Shower
    Enter dates to see prices
    The Business Package  Room Free Wifi & More
    The Business Package Room Free Wifi & More
    ...
    • Non-smoking
    Enter dates to see prices
    Have a question for Ibis Singapore on Bencoolen Hotel?

    What people love about Ibis Singapore on Bencoolen Hotel

    • 9.2
      Exceptional

      "Room very clean and comfort,the staff very friendly."

      Susan

      |

      November 24, 2018

    • 9.6
      Exceptional

      "I highly recommend this hotel."

      Rogelio

      |

      September 3, 2018

    • 9.6
      Exceptional

      "Restaurant has good food, staff in hotel were excellent!"

      Rogelio

      |

      September 3, 2018

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    More about Ibis Singapore on Bencoolen Hotel

    More about Ibis Singapore on Bencoolen Hotel

    10.0
    Exceptional

    "Friendly and helpful staff, the quick checkin and checkout,..."

    allan

    |

    January 3, 2019

    An overview

    Show less

    What they offer

    8.8
    Excellent

    "The lobby smells great, clean, check in is at Anytime and th..."

    Amira

    |

    January 3, 2019

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Froth Cafe
    110 m American, Asian, Cafe
    Baja Fresh Mexican Grill, Singapore
    460 m American, Fast food, International
    Jacks Place
    460 m American
    Asian cuisine
    Asian cuisine
    D'Lemon 3 Thai Kitchen & Cafe
    30 m Asian, Thai
    Taste
    50 m Asian, Chinese, International
    Gokul Vegetarian Restaurant
    90 m Asian, Indian, Malaysian
    Chinese cuisine
    Chinese cuisine
    Hong Kong Dim Sum Cafe
    90 m Chinese
    Fu Lin Men
    390 m Chinese
    Yong Kee Seafood Restaurant
    460 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Ibis Singapore on Bencoolen Hotel from real guests

    Agoda Reviews (10321)Booking.com Reviews (4306)
    8.0
    /
    10
    Cleanliness8.4
    Facilities7.6
    Location8.5
    Room comfort and quality8.0
    Service8.0
    Value for money7.7
    Provided by verified guests of Agoda
    All languages
    All guests (10321)
    All room types

    Show reviews that mention 

    Showing 8660 verified guest comments
    12345
    8.0
    Excellent
    Jun from Malaysia
    Business traveler
    Standard Queen Bed
    Stayed 2 nights in February 2019

    Strategic location, decent ”

    Strategic location, decent for biz traveller/busy tourist just to sleep/rest

    Reviewed March 04, 2019
    7.6
    Very good
    Michelle from Australia
    Family with young children
    Standard Queen Bed
    Stayed 2 nights in February 2019

    Great location close to hawkers and shopping hubs”

    Each time we come to Singapore, we would always book this same hotel as it is in walking distance to hawker eating areas and bugis shopping hubs. There’s also a 7-11 right outside of the hotel. MRTs are within 5min walking distance as well. Cons would be for those who are looking at having a swimming pool as this hotel caters for the needs of sleep and up and go. Down stairs level 3 there’s coin laundry station to wash and dry clothes. Rooms are small but does the job for a 3 star. Will always be returning to this hotel whenever we come back to Singapore!!

    Reviewed February 23, 2019
    6.4
    Good
    Nurcherilyn from Singapore
    Couple
    Standard Queen Bed
    Stayed 1 night in March 2019

    Nothing special. ”

    Toilet was not so clean. Found hair on toilet seat. The bed was quite high. Not good for old folks. Limited tv channels. No sports channel. Breakfast is abit pricey for a not so wide range of spread although its International. The lady that was cooking the omelette was very unfriendly and rude.

    Reviewed March 04, 2019

    Dear Cherilyn We truly apologise for your disappointing experience. Our housekeeping colleagues will be more thorough from now on and we will do a final check before you check-in during your next visit to make sure your room is in proper condition. Your comments on breakfast have been duly noted and shared with our F&B team. We assure you this won’t happen again as we wish for all our guests to begin their mornings on a positive note. We are also in the midst of reviewing our Television channels to cater to all tastes. All of us hope to serve you better in the future. Sincerely, Divya - Quality Services

    Responded March 07, 2019
    Ibis Singapore on Bencoolen Hotel
    9.6
    Exceptional
    Gema from Indonesia
    Family with young children
    Standard Twin Bed
    Stayed 6 nights in December 2018

    Good staff!”

    Overall is good stay. The front desk Maggie is more than helpful and very friendly. Only one minor comment on the water supply at bathroom. I had water disruption during my shower every morning - the water supply totally stopped. Hopefully it can be resolved during my next stay.

    Reviewed January 22, 2019
    8.0
    Excellent
    Hong from Vietnam
    Couple
    Standard Queen Bed
    Stayed 1 night in December 2018

    Good option for staying in Singapore”

    Fantastic location, the bus stop right in front of the hotel has most of the major bus lines to different neighbourhoods (Orchard, Marina, ION...) so you don’t need to book a Grab Car all the time. Decent rooms and facilities, although they don’t have bellboy service.

    Reviewed January 12, 2019
    8.4
    Excellent
    Kathleen from Philippines
    Family with young children
    Standard Queen Bed
    Stayed 3 nights in November 2018

    Good deal”

    Pros: Good value for money for the comfortable bed and linens. Black out curtains. Great breakfast, lots of choices. Loanable ezlink cards. Nearby mrt and restaurants. Good staff service. Cons: takes time to wait for the lift/s - one was under repair during our stay.

    Reviewed December 18, 2018
    6.4
    Good
    Heribert from South Africa
    Couple
    Standard Queen Bed
    Stayed 8 nights in February 2019

    Housekeeping Needs Improvement”

    Lot of chasing required; 2 days in a row no face towels; 1 day no floor matt (shower); shower gel not replaced.

    Reviewed March 03, 2019

    Thank you for your feedback. Our Housekeeping team has been informed about the lapse in service and will ensure all rooms are equipped with the required amenities from now and especially maintain consistency when tidying rooms. Sincerely, Divya - Quality Services

    Responded March 06, 2019
    Ibis Singapore on Bencoolen Hotel
    9.2
    Exceptional
    son from Vietnam
    Couple
    Standard Queen Bed
    Stayed 3 nights in February 2019

    good”

    verygood

    Reviewed February 25, 2019
    9.2
    Exceptional
    Rhea from Philippines
    Couple
    Standard Queen Bed
    Stayed 3 nights in November 2018

    Perfect location!”

    Location is absolute perfection! Hotel is environment friendly, room size is a bit compact but all good. Food is great, wide selection of breakfast buffet and their meatball spaghetti with napolitana sauce is a must try!

    Reviewed November 20, 2018
    9.6
    Exceptional
    Yiu from United States
    Couple
    Standard Queen Bed
    Stayed 1 night in August 2018

    Anniversary”

    We only stayed here for one night, but it was a great stay. The hotel even gave us cake and chocolate for our anniversary. The room is a bit small, but that is the norm in SG and I've stayed at even smaller hotels. If you are staying in the Bugis area, this hotel is a great choice.

    Reviewed September 26, 2018
    9.6
    Exceptional
    EMMA from Philippines
    Couple
    Standard Twin Bed
    Stayed 2 nights in August 2018

    Great location and value for money”

    Best location in Bugis and worth the price. Great selection for buffet breakfast. Rooms were clean and comfortable. Best thing in the hotel= coin operated washing machine and game room! Staff were also nice and friendly.

    Reviewed September 15, 2018
    9.6
    Exceptional
    Andre from Belgium
    Couple
    Standard Queen Bed
    Stayed 2 nights in February 2019

    Exceptional”

    Very friendly staff, room very clean & comfortable bed. Good location

    Reviewed March 02, 2019
    10.0
    Exceptional
    linda from Indonesia
    Business traveler
    Standard Twin Bed
    Stayed 1 night in February 2019

    bisnis and holiday”

    clean dan near to anywhere

    Reviewed February 18, 2019
    10.0
    Exceptional
    jaimee from Philippines
    Family with young children
    Standard Twin Bed
    Stayed 2 nights in February 2019

    Great stay”

    Definitely will stay here again

    Reviewed February 07, 2019
    7.6
    Very good
    Lunlun from Indonesia
    Couple
    Standard Queen Bed
    Stayed 1 night in January 2019

    Very good”

    Pros: location is near to hawker centre, reasonably priced, close to Bugis MRT and Bugis shopping area, price is relatively fair, room is clean. Cons: room is on the small side, shower is tiny, and no water bottled provided despite tap water is safe for drinking but it has some smell to it. For the price and cleanliness, I would stay in the hotel again.

    Reviewed January 22, 2019
    9.6
    Exceptional
    Lim from Malaysia
    Business traveler
    Standard Twin Bed
    Stayed 5 nights in January 2019

    Convenient Location, Bad Receptionist”

    Everything is good except upon my check-in, I showed my confirmed document to the receptionist. She didn't even greet me like the usual will do "Welcome to Ibis Singapore, my name is XXXX". It didn't really matter to me, but when she told me to hand in my credit card for deposit. I was aware that some of the hotels will require this kind of security. But then, I told her I forget to bring my credit card and it wasn't stated in any line of my confirmed booking documents. When I was unable to provide, her impatient face showed immediately and didn't bother to communicate with me (please wait for a moment while I check with my superior) and turn away to the room behind and let me waited for 5min. When she's back, "You need to have a credit card in order to check-in". I showed my documents to her and said it wasn't written in the paper that I need to bring any. She just takes the document from my hand forcefully. "No need cc, they can check in" -says another receptionist. Really?

    Reviewed January 18, 2019
    8.8
    Excellent
    Amira from China
    Solo traveler
    Standard Queen Bed
    Stayed 5 nights in December 2018

    Very nice stay ”

    The location is everything : 2 bus stops in front of the hotel and not far away from Rochor MRT and Bencoolen Mrt. From the hotel you practically can walk to most famous attractions in Singapore. The hotel is just behind "Little India ". Plus there is a 7/11 next to it open 24/7. The lobby smells great, clean, check in is at Anytime and the staff is very friendly and helpful. The Wifi is also very good, I could even connect to it from the restaurant across the street. The room is not very big but not small either, perfect for one person .The bed is very comfy and the sheets are very clean too. The AC is cool. There is an iron board and an iron in the closet. The bathroom has great water pressure in the shower. Housekeeping is good but they don't dust the tables, the fridge or the cups tray. And if you're not a morning person like me,you can hear the cleaning lady in the hall starting cleaning room since 8 am. But after all, I enjoyed my stay in Ibis and might go back again.

    Reviewed January 03, 2019
    10.0
    Exceptional
    allan from Philippines
    Family with young children
    Standard Queen Bed
    Stayed 3 nights in December 2018

    location, location, location !”

    there were so many things that i liked about our stay in ibis...friendly and helpful staff, the quick checkin and checkout, the clean and comfortable room, the hotel's green initiatives, the breakfast buffett and most of all its location. Firstly, there are 3 mrt stations within a few minutes walk and bus stoops right outside the hotel. Secondly, there is a 711 store just beside the hotel and the entire bugis shopping area for clothes, accessories and souvenirs. Lastly, food! there were so many restaurants, fast foods branches and food courts ouround the hotel that made us wish we had stayed longer :-) If i do get an opportunity to travel back to Singapore, Ibis will definitely be on the top of my list of places to stay.

    Reviewed January 03, 2019
    9.2
    Exceptional
    Noraini from Malaysia
    Business traveler
    Standard Queen Bed
    Stayed 4 nights in October 2018

    Good Hotel for Business Traveler”

    i always recommend Ibis as one of the best hotel to stay when you travel for work in Singapore. The room is clean and you have that welcoming feeling when you check in. Good location to all the business district and a Quickie Shopping spree.

    Reviewed December 31, 2018
    6.8
    Good
    Mohamad from Brunei Darussalam
    Family with young children
    Standard Queen Bed
    Stayed 3 nights in December 2018

    Good”

    1. Elevator took forever 2. Room is quite small (not suitable travel with children but for couple YES!) 3. Room is very clean. Love the shower gel & shampoo. 4. There is no bellboy to help with your luggages.

    Reviewed December 30, 2018

    Dear Mohamad Thank you for taking the time to share your valuable feedback with us. We are pleased to note that you liked our in-room amenities and found the accommodation well maintained. We apologise that the hotel does not offer bellhop service at the present moment. However, should you require assistance with your luggage, our colleagues would be more than delighted to assist you. The team hopes to serve you better in the near future. Kind regards, Divya - Quality Services

    Responded January 02, 2019
    Ibis Singapore on Bencoolen Hotel
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    • Excellent location
    • Battlebox
    • Rochor MRT Station is within 0.27 km