Ibis Singapore on Bencoolen Hotel
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Standard Queen Room - Extra Benefits Included Ibis Singapore on Bencoolen Hotel
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8.0
Excellent
28.8% this month
/10
(14804 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Battlebox910 m
  • Merlion Park1.61 km
  • Orchard Road1.64 km
  • Singapore Flyer1.75 km
  • Marina Bay Sands Casino2.25 km
  • Cloud Forest2.3 km
  • Gardens by the Bay2.55 km
  • Supertree Grove2.59 km
  • Universal Studios6.14 km
  • Sentosa Island6.38 km
  • Free Wi-Fi

    Ibis Singapore on Bencoolen Hotel

    170 Bencoolen Street, Bugis, Singapore, Singapore, 189657 - See map

    This property is in high demand!

    Booked 140 times | 29 travelers are looking at this property right now

    "Friendly and helpful staff, the quick checkin and checkout, the clean and comfortable room, the hotel's green initiatives, the breakfast buffett and m..."
    allan - January 3, 2019
    Exceptional reputation
    Recommended by 94% of guests
    Excellent cleanliness
    8.4 rating for cleanliness
    Fantastic breakfast
    81% positive mentions
    Excellent comfort
    8.0 room quality and comfort
    • 270 meters to public transportation

    • Located in heart of Singapore

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Cheaper than 82% of all properties in Singapore in the last 24 hoursCompared to 1,290 Singapore properties at Agoda for various dates
    Property ranking|Compared to 1,290 Singapore properties
    See all rankings
    Room comfort score
    8.0/10
    Cleanliness score
    8.4/10
    Review score - United States
    8.2/10
    Location score
    8.5/10
    Better than
    91
    %
    of Singapore properties
    Better than
    87
    %
    of Singapore properties
    Better than
    87
    %
    of Singapore properties
    Better than
    85
    %
    of Singapore properties
    Value for money7.7
    Distance to city center1.0 km
    Location rating8.5
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport16.3 km

    Rooms available at Ibis Singapore on Bencoolen Hotel

    8.0
    Very good
    Room comfort & quality
    Standard Queen Bed
    Standard Queen Bed
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Standard Twin Bed
    Standard Twin Bed
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Twin Room - Extra Benefits Included
    Standard Twin Room - Extra Benefits Included
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Queen Room - Extra Benefits Included
    Standard Queen Room - Extra Benefits Included
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Standard King Room with Extra Benefits
    Standard King Room with Extra Benefits
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Shower
    Enter dates to see prices
    Double Standard Room
    Double Standard Room
    ...
    • Shower
    Enter dates to see prices
    Double Or Twin Grand
    Double Or Twin Grand
    ...
      Enter dates to see prices
      Single room - Economy
      Single room - Economy
      ...
        Enter dates to see prices

        What people love about Ibis Singapore on Bencoolen Hotel

        • 9.2
          Exceptional
          Location

          "Good location to all the business district and a Quickie Shopping spree."

          Noraini

          |

          December 31, 2018

        • 8.0
          Very good
          Cleanliness

          "Hotel room is clean and within 5 minutes walk to Bugis Market."

          MARINO

          |

          August 1, 2018

        • 9.6
          Exceptional
          Staff 

          "Restaurant has good food, staff in hotel were excellent!"

          Rogelio

          |

          September 3, 2018

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        More about Ibis Singapore on Bencoolen Hotel

        More about Ibis Singapore on Bencoolen Hotel

        9.2
        Exceptional

        "I always recommend Ibis as one of the best hotel to stay whe..."

        Noraini

        |

        December 31, 2018

        An overview

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        Most talked about facilities

        Housekeeping
        1,081 mentions
        Internet
        365 mentions
        Food & Dining
        287 mentions
        Breakfast
        273 mentions

        What they offer

        8.8
        Excellent

        "The Wifi is also very good, I could even connect to it from ..."

        Amira

        |

        January 3, 2019

        View all reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Food and dining

        Restaurants on site

        Taste
        Cuisine:Asian, International, Local
        Menu:Buffet, A-la-carte

        Nearby restaurants

        American cuisine
        American cuisine
        Froth Cafe
        110 m American, Asian, Cafe
        Baja Fresh Mexican Grill, Singapore
        460 m American, Fast food, International
        Jacks Place
        460 m American
        Asian cuisine
        Asian cuisine
        D'Lemon 3 Thai Kitchen & Cafe
        30 m Asian, Thai
        Taste
        50 m Asian, Chinese, International
        Gokul Vegetarian Restaurant
        90 m Asian, Indian, Malaysian
        Chinese cuisine
        Chinese cuisine
        Hong Kong Dim Sum Cafe
        90 m Chinese
        Fu Lin Men
        390 m Chinese
        Yong Kee Seafood Restaurant
        460 m Chinese

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Property's guest policies

        Show less

        Some helpful facts

        Show less

        What guests think of this property

        Overall rating
        8.0
        Excellent
        From 14804 reviews
        Provided by verified guests of
        Agoda Reviews (11051)Booking.com Reviews (3753)
        Rating via Agoda8.0
        /
        10
        Cleanliness8.4
        Facilities7.6
        Location8.5
        Room comfort and quality8.0
        Service8.0
        Value for money7.7
        High score for Singapore

        Most helpful reviews for Ibis Singapore on Bencoolen Hotel

        Couple
        Stayed 1 night in May 2019
        Standard Queen Bed
        Excellent8.0
        Brilliant locationThe hotel is situated in one of the most convenient spots. Hotel is next to a 24 hour 7 eleven. Gym is not in the hotel building but the laundry is clean and quick. If you are a business traveller or a couple traveller for a quick stay this is one of the best spots.
        subodhafrom Sri LankaReviewed July 19, 2019
        Business traveler
        Stayed 5 nights in June 2019
        Standard Queen Room - Extra Benefits Included
        Excellent8.4
        ExcellentVery clean comfortable room, friendly helpful staff.
        jeanettefrom IndonesiaReviewed July 22, 2019
        Business traveler
        Stayed 4 nights in May 2019
        Standard Queen Bed
        Excellent8.0
        LocationAccessibility to the Green and Blue line plus a bus stop right in front of the hotel. Not to forget the variety of food selection around the area. Breakfast was basic, as long as I have my rice and coffee, I am good. No fuss breakfast, yet filling. My only issue is that the noise made by my floormates in the middle of the night was highly audible from my room.
        Genalynfrom PhilippinesReviewed May 21, 2019
        Couple
        Stayed 2 nights in May 2019
        Standard Queen Bed
        Exceptional10.0
        Booked this hotel for my parents whenever they come to Singapore This time everything is good except the room slipper is by request only. Asked for room with view and high floor but given room with blocked view and mid level floor. Overall the breakfast is good and room is clean.
        Jacylnfrom SingaporeReviewed May 13, 2019
        Family with young children
        Stayed 4 nights in April 2019
        Standard Queen Bed
        Excellent8.4
        Good location and worth the priceThe nearest mrt station is Bugis station which 10 mnts walking distance. But you can take the bus since the shelters are just in front of the hotel. The 2nd day when we arrived from our activities the room had not been cleaned yet. It was 3 pm. It was so disappointing since we expected to have a good rest. We then have to wait outside for 30 mnts for the room to be cleaned. It found out that they didnt change the sheet. I traveled with 6 yo boy and he played here and there resulted the sheet with stains. Overall, its worth the price, the breakfast is good and i like Bugis area. You can wash your dirty clothes since they have a laundromat at the 3rd floor. Oh, they wont give you the standard mineral water, instead they provide you with plastic bottles where you can self refill it at the 3rd floor.
        ranifrom IndonesiaReviewed May 02, 2019

        Reviews of Ibis Singapore on Bencoolen Hotel from real guests

        Overall rating
        8.0
        Excellent
        From 14804 reviews
        Provided by verified guests of
        Agoda Reviews (11051)Booking.com Reviews (3753)
        Rating via Agoda8.0
        /
        10
        Excellent
        28.8% this month
        Cleanliness8.4
        Facilities7.6
        Location8.5
        Room comfort and quality8.0
        Service8.0
        Value for money7.7
        High score for Singapore
        Rating
        9+ Exceptional (1541)
        8-9 Excellent (2060)
        7-8 Very Good (3179)
        6-7 Good (1312)
        <6 Below Expectation (780)
        Time of the year
        Mar - May (2312)
        Jun - Aug (2337)
        Sep - Nov (2176)
        Dec - Feb (2047)
        All guests (11051)
        All room types
        All languages

        Show reviews that mention 

        Showing 8872 verified guest comments
        12345
        8.0
        Excellent
        subodha from Sri Lanka
        Couple
        Standard Queen Bed
        Stayed 1 night in May 2019

        Brilliant location”

        The hotel is situated in one of the most convenient spots. Hotel is next to a 24 hour 7 eleven. Gym is not in the hotel building but the laundry is clean and quick. If you are a business traveller or a couple traveller for a quick stay this is one of the best spots.

        Reviewed July 19, 2019
        8.4
        Excellent
        jeanette from Indonesia
        Business traveler
        Standard Queen Room - Extra Benefits Included
        Stayed 5 nights in June 2019

        Excellent”

        Very clean comfortable room, friendly helpful staff.

        Reviewed July 22, 2019
        8.0
        Excellent
        Genalyn from Philippines
        Business traveler
        Standard Queen Bed
        Stayed 4 nights in May 2019

        Location”

        Accessibility to the Green and Blue line plus a bus stop right in front of the hotel. Not to forget the variety of food selection around the area. Breakfast was basic, as long as I have my rice and coffee, I am good. No fuss breakfast, yet filling. My only issue is that the noise made by my floormates in the middle of the night was highly audible from my room.

        Reviewed May 21, 2019
        10.0
        Exceptional
        Jacyln from Singapore
        Couple
        Standard Queen Bed
        Stayed 2 nights in May 2019

        Booked this hotel for my parents whenever they come to Singapore ”

        This time everything is good except the room slipper is by request only. Asked for room with view and high floor but given room with blocked view and mid level floor. Overall the breakfast is good and room is clean.

        Reviewed May 13, 2019
        8.4
        Excellent
        rani from Indonesia
        Family with young children
        Standard Queen Bed
        Stayed 4 nights in April 2019

        Good location and worth the price”

        The nearest mrt station is Bugis station which 10 mnts walking distance. But you can take the bus since the shelters are just in front of the hotel. The 2nd day when we arrived from our activities the room had not been cleaned yet. It was 3 pm. It was so disappointing since we expected to have a good rest. We then have to wait outside for 30 mnts for the room to be cleaned. It found out that they didnt change the sheet. I traveled with 6 yo boy and he played here and there resulted the sheet with stains. Overall, its worth the price, the breakfast is good and i like Bugis area. You can wash your dirty clothes since they have a laundromat at the 3rd floor. Oh, they wont give you the standard mineral water, instead they provide you with plastic bottles where you can self refill it at the 3rd floor.

        Reviewed May 02, 2019
        9.2
        Exceptional
        Jessica from Guam
        Family with young children
        Standard King Room with Extra Benefits
        Stayed 6 nights in July 2019

        Great location at affordable rates”

        I selected this hotel based on other peoples reviews, I found it helpful. I will confirm that the Rocher MRT is just 6 minutes away. There is a 7-11 next door, burger king across the street and a subway on the way to the Rocher MRT. I had a bit of a snag with the online reservation, I selected twin beds but the email confirmation stated King size, I didn't catch it until I checked in. I had received two emails, one informing me about the price and the other confirming the reservation. The hotel was willing to accommodate me the next day but I opted for status quo, I'd rather tour Singapore than mess with reservation details. The room was spacious. You will see a diversity of all ethnicities staying at the hotel which explains the international buffet. The buffet is all you can eat, great selection. I did encounter a snag on the second day when I checked in my room# with the attendant. His print out showed 2 adults one child. I had to get my email print out and go to the recept.

        Reviewed July 11, 2019
        7.6
        Very good
        LEONG from Malaysia
        Business traveler
        Standard Queen Bed
        Stayed 1 night in April 2019

        Very good”

        Good location and cleanliness. Friendly receptionist with speedy check-in / out service. Even room is a bit small, but it is ok as long as it is clean with good Wifi connection especially important for business travel like me. Suggest to have a bigger TV set with more international channel.

        Reviewed July 05, 2019
        10.0
        Exceptional
        DANA from Singapore
        Couple
        Standard Queen Bed
        Stayed 1 night in July 2019

        Great Hotel”

        Great Hotel with alot amentities.Enjoyed our stay. Polite staff.

        Reviewed July 15, 2019
        10.0
        Exceptional
        arthitaya from Thailand
        Family with teens
        Standard Twin Room - Extra Benefits Included
        Stayed 2 nights in July 2019

        Excellent!!”

        Hotel near the subway. There are restaurants and shopping areas nearby. Clean room, very helpful staff.

        Reviewed July 14, 2019
        8.8
        Excellent
        KRISTINA from Philippines
        Family with young children
        Standard Twin Bed
        Stayed 3 nights in March 2019

        Good location with bus stops, MRT 5 mins away”

        Hotel lobby smells good with enough sitting couches. Hotel also provides trolley for your luggages. Room is clean, beds comfy and linens smell fresh. Ice and water machine on the 3rd floor as well as laundry service. On weekdays there's a free shuttle to some areas but leaves early in the morning. Staffs are very helpful. Breakfast is good with 7/11 on the ground floor. Passby the back and you're at bugis+, bugis village and bugis junction.

        Reviewed April 04, 2019
        8.8
        Excellent
        Seow from Malaysia
        Couple
        Standard Twin Bed
        Stayed 1 night in March 2019

        Best location in Bugis!”

        2nd time staying here. Singapore most famous God of Mercy temple is just in front of the hotel. 3 mins walk to Albert foodcourt and you can enjoy varieties of Singapore local food. Bugis junction and Bugis street only a stone away. 7-11 nxt to the hotel. Highly recommended.

        Reviewed April 01, 2019
        9.6
        Exceptional
        DANIIL from Russia
        Family with young children
        Standard Queen Bed
        Stayed 3 nights in March 2019

        Very good!”

        Good location, close to the Little India, close to the two metro stations, good breakfast and clean room. Has all necessary things. But pretty small. And very high bed) Little bit expensive, but Singapore expensive in total. Will stay again if come back.

        Reviewed March 14, 2019
        8.4
        Excellent
        Dk from Brunei Darussalam
        Solo traveler
        Standard Queen Bed
        Stayed 1 night in July 2019

        Convenient location and clean”

        for a 3 star hotel, im very satisfied with my stay.. staff trying to accomodate my check in time early and i really appreciate that

        Reviewed July 10, 2019
        9.2
        Exceptional
        Kent from Malaysia
        Family with young children
        Standard Queen Bed
        Stayed 3 nights in May 2019

        Best Location with lots of eateries and malls around”

        Large Food center just 3 mins walk away. Bus stop in front of hotel bring you to Orchard road directly. 7-11 convenient store attached to hotel. MRT station 10 mins walk away. What more to ask for

        Reviewed July 07, 2019
        3.6
        ARLENE from Philippines
        Solo traveler
        Standard Queen Bed
        Stayed 4 nights in May 2019

        NO Room Service NO Bottled Water BAD Customer Service”

        Hotel is in a Great Location. Bus Stop infront of Hotel Bus #857 takes u to Suntec and Bus #65 takes u to Sommerset Orchard. 5-minute walk to Bugis Junction Shopping Mall. Near MRT Bencoolen or Bras Basah Stations Slow Check-in. The Staff “IMA” DID NOT inform me that there was NO bottled water in the room and that I have to be burdened to get it from the Front Desk. The next day when I asked for Bottled Water from Ms Ima she was reluctant and told me to drink TAP Water instead but when I returned and asked for Bottled Water from an Indian staff she immediately gave me 2 bottle. Very BAD service from Ms Ima I dont know why she is selfish and reluctant to give when she is NOT the owner of the hotel NO Room Service. NO Bottled Water in Room. Housekeeping VERY NOISY and DISGUSTING kept on sneezing in the corridor spreading germs Room has BAD Foul Smell as u enter. 4” FOAM Bed is NOT comfortable. Bed Linen and Pillow have VERY FOUL Smell so disgusting. TV channels are mostly news

        Reviewed May 21, 2019

        Dear Arlene Thank you for taking the time to share your honest thoughts with us. We value your feedback as it helps us to improve our service and property standards in order to be able to serve you better in the future. Firstly, we sincerely apologise for the negative experience with regards to our glass bottles that are indeed available for loan by all in-house guests. Please allow us to assure you that our team will be briefed thoroughly on keeping our guests informed upon check-in to prevent any inconvenience. We’ve also shared your comments with our housekeeping colleagues as we aim to create a clean and comfortable environment for everyone during their stay at ibis Singapore on Bencoolen. We are so sorry that you had to leave our property feeling this way. We hope to have the opportunity to make a much better impression during your next visit if you would give us another chance. In the meantime, please don’t hesitate to contact our team for any assistance. Sincerely, Divya

        Show more
        Ibis Singapore on Bencoolen Hotel
        8.4
        Excellent
        Brian from Australia
        Couple
        Standard Twin Bed
        Stayed 1 night in May 2019

        Basic, clean and very adequate!”

        For Singapore represents good value accommodation. The breakfast was a real surprise, just great, excellent selection of quality Asian and western choices (including my favourite-scrambled eggs and bacon).

        Reviewed May 12, 2019
        9.6
        Exceptional
        Gema from Indonesia
        Family with young children
        Standard Twin Bed
        Stayed 6 nights in December 2018

        Good staff!”

        Overall is good stay. The front desk Maggie is more than helpful and very friendly. Only one minor comment on the water supply at bathroom. I had water disruption during my shower every morning - the water supply totally stopped. Hopefully it can be resolved during my next stay.

        Reviewed January 22, 2019
        9.2
        Exceptional
        Rhea from Philippines
        Couple
        Standard Queen Bed
        Stayed 3 nights in November 2018

        Perfect location!”

        Location is absolute perfection! Hotel is environment friendly, room size is a bit compact but all good. Food is great, wide selection of breakfast buffet and their meatball spaghetti with napolitana sauce is a must try!

        Reviewed November 20, 2018
        9.6
        Exceptional
        Yiu from United States
        Couple
        Standard Queen Bed
        Stayed 1 night in August 2018

        Anniversary”

        We only stayed here for one night, but it was a great stay. The hotel even gave us cake and chocolate for our anniversary. The room is a bit small, but that is the norm in SG and I've stayed at even smaller hotels. If you are staying in the Bugis area, this hotel is a great choice.

        Reviewed September 26, 2018
        9.6
        Exceptional
        EMMA from Philippines
        Couple
        Standard Twin Bed
        Stayed 2 nights in August 2018

        Great location and value for money”

        Best location in Bugis and worth the price. Great selection for buffet breakfast. Rooms were clean and comfortable. Best thing in the hotel= coin operated washing machine and game room! Staff were also nice and friendly.

        Reviewed September 15, 2018
        12345
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        • Excellent location
        • Battlebox
        • Rochor MRT Station is within 0.27 km