Ibis Singapore on Bencoolen Hotel
Ibis Singapore on Bencoolen Hotel
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10.0
Exceptional

"Staff very friendly & helpful."

daphny

|

April 4, 2018

Standard Queen Room - Extra Benefits Included - Bed Ibis Singapore on Bencoolen Hotel
Standard Queen Room - Extra Benefits Included - Bed
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Lobby Ibis Singapore on Bencoolen Hotel
Lobby
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Interior view Ibis Singapore on Bencoolen Hotel
Interior view
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Interior view Ibis Singapore on Bencoolen Hotel
Interior view
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See map Ibis Singapore on Bencoolen Hotel
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Excellent
Location
8.5
See all 6 photos Ibis Singapore on Bencoolen Hotel
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What guests are saying:
Very clean and friendly hotel staff were very efficient.
wayne from United Kingdom
Couple
Good basic hotel - clean excellent location - staff very friendly and helpful. Recommend.
Anne from Australia
Couple
Good place, have stayed many times
Benedict from Singapore
Solo traveler
Best location in Bugis and worth the price. Great selection for buffet breakfast. Rooms were clean and comfortable. Best thing in the hotel= coin operated washing machine and game room! Staff were also nice and friendly.
EMMA from Philippines
Couple
Good place, have stayed many times
Benedict from Singapore
Solo traveler
The bar has great drinks and food. The location is perfect and close to their Mass Rapid Transit (MRT).
Veena from United States
Couple
good hotel, good location, near to anywhere
linda from Indonesia
Business traveler
I only stayed for one night and had a pleasant experience. The hotel is new and clean, the location is excellent and the staff efficient and friendly.
Surin from Malaysia
Business traveler
IBIS is located in a strategic area with the easy access to all places in your daily plan
Barber from Myanmar
Couple

Ibis Singapore on Bencoolen Hotel

Excellent location
- Inside city center
- What's nearby?
Very good
From 10068 reviewsSee what guests said
7.9
/
10
Excellent cleanliness
8.4
Recommended by 95% of guests
Value for money7.7
Distance to city center1.0 km
Location rating8.5
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport16.5 km
  • 270 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
8.0
Very good
Room comfort & quality
This property is in high demand!Booked 72 times this week | 19 travelers are looking at this property right now
Standard Queen Bed
Standard Queen Bed
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Twin Bed
Standard Twin Bed
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Queen Room - Extra Benefits Included
Standard Queen Room - Extra Benefits Included
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Twin Room - Extra Benefits Included
Standard Twin Room - Extra Benefits Included
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Double Standard
Double Standard
...
  • Shared bathroom
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Standard With Breakfast
Standard With Breakfast
...
  • Non-smoking
  • Shower
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Standard Room Ibis Bencoolen
Standard Room Ibis Bencoolen
...
  • Non-smoking
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Standard Room
Standard Room
...
  • Shower
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Twin Standard
Twin Standard
...
  • Shower
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The Business Package  Room Free Wifi & More
The Business Package Room Free Wifi & More
...
  • Non-smoking
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Have a question for Ibis Singapore on Bencoolen Hotel?

What people love about the property

  • 10.0
    Exceptional

    "The staff are just great and friendly and kind."

    Christhy

    |

    November 4, 2017

  • 10.0
    Exceptional

    "Good Stay over here"

    Bee J.

    |

    August 29, 2017

  • 8.8
    Excellent

    "Clean room and nice view with perfect amenities"

    Zaw

    |

    August 19, 2017

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More about Ibis Singapore on Bencoolen Hotel

More about Ibis Singapore on Bencoolen Hotel

10.0
Exceptional

"Excellent staff service"

Siong K.

|

November 4, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Froth Cafe
110 m American, Asian, Cafe
Baja Fresh Mexican Grill, Singapore
460 m American, Fast food, International
Jacks Place
460 m American
Asian cuisine
Asian cuisine
D'Lemon 3 Thai Kitchen & Cafe
30 m Asian, Thai
Taste
50 m Asian, Chinese, International
Gokul Vegetarian Restaurant
90 m Asian, Indian, Malaysian
Chinese cuisine
Chinese cuisine
Hong Kong Dim Sum Cafe
90 m Chinese
Fu Lin Men
390 m Chinese
Yong Kee Seafood Restaurant
460 m Chinese

What they offer

10.0
Exceptional

"The staff were extremely friendly and helpful."

Linda

|

December 15, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (10068)Booking.com Reviews (4516)
7.9
/
10
Cleanliness8.4
Facilities7.6
Location8.5
Room comfort and quality8.0
Service8.0
Value for money7.7
Provided by verified guests of Agoda
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All guests (10068)
All room types
Showing 8593 verified guest comments
12345
6.4
Good
Adrian from Thailand
Business traveler
Standard Queen Bed
Stayed 1 night in December 2018
Breakfast ”
The official booking confirmation did not have breakfast but when looking at the Agoda application of existing book with dates it looks like breakfast included. I queried as thought I had breakfast and showed the staff on my app. It took 5-6 staff 20 minutes to determine breakfast not included. As a business traveler twice a year to this hotel and a strong user of Agoda I was disappointed by the service and rudeness.
Reviewed December 11, 2018
9.2
Exceptional
Rhea from Philippines
Couple
Standard Queen Bed
Stayed 3 nights in November 2018
Perfect location!”
Location is absolute perfection! Hotel is environment friendly, room size is a bit compact but all good. Food is great, wide selection of breakfast buffet and their meatball spaghetti with napolitana sauce is a must try!
Reviewed November 20, 2018
8.0
Excellent
Fiona from Singapore
Family with young children
Standard Queen Bed
Stayed 1 night in December 2018
Air Con ”
The Air con in the room is super warm even bring up to the staffs but yet still warm in the room
Reviewed December 07, 2018
9.2
Exceptional
gen from Japan
Business traveler
Standard Queen Bed
Stayed 3 nights in December 2018
REASONABLE PRICE”
REASONABLY GOOD BUT TAXI NEVER COMES
Reviewed December 11, 2018
9.6
Exceptional
Yiu from United States
Couple
Standard Queen Bed
Stayed 1 night in August 2018
Anniversary”
We only stayed here for one night, but it was a great stay. The hotel even gave us cake and chocolate for our anniversary. The room is a bit small, but that is the norm in SG and I've stayed at even smaller hotels. If you are staying in the Bugis area, this hotel is a great choice.
Reviewed September 26, 2018
9.6
Exceptional
EMMA from Philippines
Couple
Standard Twin Bed
Stayed 2 nights in August 2018
Great location and value for money”
Best location in Bugis and worth the price. Great selection for buffet breakfast. Rooms were clean and comfortable. Best thing in the hotel= coin operated washing machine and game room! Staff were also nice and friendly.
Reviewed September 15, 2018
9.2
Exceptional
Pamela
Couple
Standard Queen Bed
Stayed 4 nights in November 2018
Extremely well appointed room. Excellent breakfast. Restaurant staff very attentive.”
Very impressed with the hotels sustainability practices. We ate most meals here as we found the restaurant staff very efficient and friendly but other restaurants and hawker stalls nearby. Easy to reach tourist destinations either by walking, bus, subway etc.
Reviewed November 27, 2018
10.0
Exceptional
Mayurdhvajsinh from India
Family with young children
Standard Queen Bed
Stayed 5 nights in November 2018
Agoda should show the total fare instead of fare excluded taxes and service charges”
I have booked IBIS Singapore on Bencoolen for five nights and six days and the AGODA has shown rate excluding the taxes and service charges on the absolute fare that creates confusion and also enhance my budget, that should be avoided.
Reviewed November 19, 2018
8.4
Excellent
Perla from Philippines
Couple
Standard Queen Bed
Stayed 8 nights in November 2018
Excellent”
Well, searching for the hotel at night by car there is no eye-catching illuminated display with the hotel's name installed at ground level! With the glass façade darkened the building looked like it was deserted. If the sliding entrance doors had not opened just then by coincidence, we might have driven off looking for another hotel in the belief that we had been conned! Also we were astonished - one of us (the husband) being handicapped - that there was no porter assigned to transport our luggage ( that's only available for Accor guests, but they made an exception in our case.), no room service, no beverages/drinks in the 'bar'.
Reviewed November 17, 2018
8.8
Excellent
Elizabeth from Indonesia
Solo traveler
Standard Queen Bed
Stayed 1 night in August 2018
Ok”
Stayed at Ibis bencoolen a couple of time before and always satisfied. But this time I was slightly dissapointed. Stayed for only 1 night but when I entered my room I can smell that someone has been smoking in it, I was too tired too go down and ask for a change of room, and I though the smoke smell would dissapear (It didn’t). Ibis should pay attention to this
Reviewed August 14, 2018
8.0
Excellent
Genalyn from Philippines
Business traveler
Standard Queen Bed
Stayed 4 nights in July 2018
Downtown Accessibility”
Location may not be an issue when in Singapore (everything is near! ) but Ibis Bencoolen is even more covenient because of the nearby Green and Blue lines as well as the 2 bus stops in front of the hotel. Not to mention that nearby is a big hawker area (Albert hawker) or the airconditioned food stalls at SimLim square. Bugis junction mall which is nearby also offers more Asian restos.
Reviewed August 07, 2018
8.4
Excellent
Jerry from Indonesia
Family with young children
Standard Twin Bed
Stayed 5 nights in June 2018
Location is very good, near 3 MRT station”
The best of this hotel is it's location. It near 3 MRT station : Bencoolen, Rochor, and Bugis. So it's very easy to go anywhere. This hotel also near to bugis and other mal at bencoolen street. Many restaurant and shop so you can do shopping very convinience. For vegetarian, this hotel is very near with more than 5 veggie restaurant, just in walking distance. We also can wash and drying our clothes at this hotel 3 floor with paying USD 4 for each wash and drying. Very good hotel, definitely will come again if I go to Singapore.
Reviewed June 27, 2018
8.0
Excellent
Wesley from Philippines
Family with young children
Standard Queen Bed
Stayed 5 nights in June 2018
Great neighborhood.”
Pros: Close to MRT stations (Rochor, Bencoolen, Bugis). Bus stop x 2 in front of the hotel. Taxi stop just behind the hotel. 7-11 within walking distance. Hawker stalls and restaurant within walking distance. Staff were courteous and polite. Cons: If traveling with family, room space might be an issue. Luckily, our kids are still young. And we only brought one big luggage. Plus 2 small ones.
Reviewed June 23, 2018
9.2
Exceptional
Susan from Indonesia
Family with teens
Standard Twin Bed
Stayed 4 nights in November 2018
Nice Hotel”
Room very clean and comfort,the staff very friendly.
Reviewed November 24, 2018
8.8
Excellent
Ivan from Finland
Family with young children
Standard Twin Bed
Stayed 6 nights in November 2018
Nice hotel in great location”
Well positioned hotel near subway and 7/11 just next door. Good place to explore Singapore with no much challenges. Few remarks : Breakfast after 10 (late riser) which advertised by hotel is very very modest, but the regular one from 06-10 is tasty and variable. Elevators take long time to come. No beds for kids neither towels.
Reviewed November 10, 2018
10.0
Exceptional
Suci from Malaysia
Business traveler
Standard Twin Room - Extra Benefits Included
Stayed 2 nights in October 2018
Great hotel at perfect location ”
Location is perfect for those on business as we only had time at night to shop. Hotel provided handphone which very convenient for first timer who visiting Singapore. Overall, it is a great place to stay.
Reviewed October 28, 2018
9.6
Exceptional
Alexander from Philippines
Couple
Standard Queen Bed
Stayed 1 night in September 2018
Repeat customer”
I love this hotel very much. The location is superb, the room is clean and stay is very comfortable. This hotel is very near Bugis St., and very accessible to public transport such as city bus and MRT. From the Changi International Airport, you can take the green line and alight at Bugis Station, then a small walk to this hotel about 1 km. Next year, I will surely book this hotel again upon my return to Singapore. I will surely recommend this hotel to all my friends and relatives.
Reviewed October 24, 2018
10.0
Exceptional
Philip from Australia
Couple
Standard Queen Bed
Stayed 1 night in October 2018
Home away from home”
Ibis on Bencoolen's attentive staff,great food selection at the buffet breakfast and other meals,and their overall friendliness and helpfulness re all requests small or large,and the excellent direct actions and championing for halting food wastage,energy overuse,etc.Very impressive.Well located for a great time in Singapore.We'll return here.
Reviewed October 04, 2018
6.4
Good
Sakchai from Thailand
Group
Standard Queen Bed
Stayed 1 night in September 2018
Unprepared booking”
When check-in time, staff is very polite to serve but need further confirmation from Agoda which made me to sit back and wait for another additional 15 min. Just don't understand why Agoda wouldn't be able to complete my booking before then
Reviewed October 01, 2018
Dear Sakchai Thank you for your kind compliments towards our colleagues, who have impressed you greatly with the services provided during your stay. It is with regret to note that there was a delay in check-in due to third party booking issues. We will be reviewing this with our team to ensure a more seamless experience in the future. We hope to see you again soon. Kind regards, Divya - Quality Services
Responded October 04, 2018
Ibis Singapore on Bencoolen Hotel
8.8
Excellent
Ho from Singapore
Business traveler
Standard Twin Bed
Stayed 2 nights in May 2018
Good location near MRT and food”
This hotel is very affordable and near MRT station which make travelling very easy. Food of all variety can be found very near to this hotel and shopping is just at the hotel door step literally. Would definitely be back if travelling to Singapore.
Reviewed May 05, 2018
12345
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  • Excellent location
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  • Rochor MRT Station is within 0.27 km