Ibis Singapore on Bencoolen Hotel
Ibis Singapore on Bencoolen Hotel
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10.0
Exceptional

"The staff were extremely friendly and helpful."

Linda

|

December 15, 2017

Standard Queen Room - Extra Benefits Included Ibis Singapore on Bencoolen Hotel
Standard Queen Room - Extra Benefits Included
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Lobby Ibis Singapore on Bencoolen Hotel
Lobby
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Interior view Ibis Singapore on Bencoolen Hotel
Interior view
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Interior view Ibis Singapore on Bencoolen Hotel
Interior view
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Excellent
Location
8.5
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What guests are saying:
Room very clean and comfort,the staff very friendly.
Susan from Indonesia
Family with teens
Location is absolute perfection! Hotel is environment friendly, room size is a bit compact but all good. Food is great, wide selection of breakfast buffet and their meatball spaghetti with napolitana sauce is a must try!
Rhea from Philippines
Couple
The stay was very comfortable. I had a great time staying at Ibis
Ralph
Solo traveler
I have booked IBIS Singapore on Bencoolen for five nights and six days and the AGODA has shown rate excluding the taxes and service charges on the absolute fare that creates confusion and also enhance my budget, that should be avoided.
Mayurdhvajsinh from India
Family with young children
Good location and clean room.
Chai from Malaysia
Business traveler
Comfortable, clean, no frills, friendly staff and central location. Only complaint was the elevators - erratic workings and got stupidly busy at 9am. Often had to wait 10-15 min.
Kate from Australia
Family with teens
very convenient to go around the city.
Preena from Thailand
Solo traveler
Location is perfect for those on business as we only had time at night to shop. Hotel provided handphone which very convenient for first timer who visiting Singapore. Overall, it is a great place to stay.
Suci from Malaysia
Business traveler
Though required, paid cash at the hotel reception, monies still being held through card. Waiting for release of funds or refund. Very unhappy.
Randolph from Singapore
Couple

Ibis Singapore on Bencoolen Hotel

Excellent location
- Inside city center
- What's nearby?
Excellent
From 10161 reviewsSee what guests said
8.0
/
10
Excellent cleanliness
8.4
Recommended by 95% of guests
Value for money7.7
Distance to city center1.0 km
Location rating8.5
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport16.5 km
  • 270 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Select your room
8.0
Very good
Room comfort & quality
This property is in high demand!Booked 28 times since yesterday | 24 travelers are looking at this property right now
Standard Queen Bed
Standard Queen Bed
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
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Standard Twin Bed
Standard Twin Bed
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
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Standard Queen Room - Extra Benefits Included
Standard Queen Room - Extra Benefits Included
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Twin Room - Extra Benefits Included
Standard Twin Room - Extra Benefits Included
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Double Standard
Double Standard
...
  • Shared bathroom
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Standard With Breakfast
Standard With Breakfast
...
  • Non-smoking
  • Shower
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Standard Room Ibis Bencoolen
Standard Room Ibis Bencoolen
...
  • Non-smoking
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Standard Room
Standard Room
...
  • Shower
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Twin Standard
Twin Standard
...
  • Shower
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The Business Package  Room Free Wifi & More
The Business Package Room Free Wifi & More
...
  • Non-smoking
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Have a question for Ibis Singapore on Bencoolen Hotel?

What people love about the property

  • 10.0
    Exceptional

    "Staff very friendly & helpful."

    daphny

    |

    April 4, 2018

  • 9.6
    Exceptional

    "Location is excellent, staff is friendly, helpful and attentive."

    Christhy

    |

    January 26, 2018

  • 8.8
    Excellent

    "Best location, very good service, fasilities ok"

    FRANSISKUS

    |

    January 3, 2017

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More about Ibis Singapore on Bencoolen Hotel

More about Ibis Singapore on Bencoolen Hotel

9.2
Exceptional

"Clean and friendly staff."

Doris

|

June 16, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Froth Cafe
110 m American, Asian, Cafe
Baja Fresh Mexican Grill, Singapore
460 m American, Fast food, International
Jacks Place
460 m American
Asian cuisine
Asian cuisine
D'Lemon 3 Thai Kitchen & Cafe
30 m Asian, Thai
Taste
50 m Asian, Chinese, International
Gokul Vegetarian Restaurant
90 m Asian, Indian, Malaysian
Chinese cuisine
Chinese cuisine
Hong Kong Dim Sum Cafe
90 m Chinese
Fu Lin Men
390 m Chinese
Yong Kee Seafood Restaurant
460 m Chinese

What they offer

8.8
Excellent

"Clean room and nice view with perfect amenities"

Zaw

|

August 19, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (10161)Booking.com Reviews (4429)
8.0
/
10
Cleanliness8.4
Facilities7.6
Location8.5
Room comfort and quality8.0
Service8.0
Value for money7.7
Provided by verified guests of Agoda
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All guests (10161)
All room types

Show reviews that mention 

Showing 8620 verified guest comments
12345
9.6
Exceptional
Lim from Malaysia
Business traveler
Standard Twin Bed
Stayed 5 nights in January 2019
Convenient Location, Bad Receptionist”
Everything is good except upon my check-in, I showed my confirmed document to the receptionist. She didn't even greet me like the usual will do "Welcome to Ibis Singapore, my name is XXXX". It didn't really matter to me, but when she told me to hand in my credit card for deposit. I was aware that some of the hotels will require this kind of security. But then, I told her I forget to bring my credit card and it wasn't stated in any line of my confirmed booking documents. When I was unable to provide, her impatient face showed immediately and didn't bother to communicate with me (please wait for a moment while I check with my superior) and turn away to the room behind and let me waited for 5min. When she's back, "You need to have a credit card in order to check-in". I showed my documents to her and said it wasn't written in the paper that I need to bring any. She just takes the document from my hand forcefully. "No need cc, they can check in" -says another receptionist. Really?
Reviewed January 18, 2019
8.0
Excellent
Hong from Vietnam
Couple
Standard Queen Bed
Stayed 1 night in December 2018
Good option for staying in Singapore”
Fantastic location, the bus stop right in front of the hotel has most of the major bus lines to different neighbourhoods (Orchard, Marina, ION...) so you don’t need to book a Grab Car all the time. Decent rooms and facilities, although they don’t have bellboy service.
Reviewed January 12, 2019
8.4
Excellent
Kathleen from Philippines
Family with young children
Standard Queen Bed
Stayed 3 nights in November 2018
Good deal”
Pros: Good value for money for the comfortable bed and linens. Black out curtains. Great breakfast, lots of choices. Loanable ezlink cards. Nearby mrt and restaurants. Good staff service. Cons: takes time to wait for the lift/s - one was under repair during our stay.
Reviewed December 18, 2018
9.2
Exceptional
Rhea from Philippines
Couple
Standard Queen Bed
Stayed 3 nights in November 2018
Perfect location!”
Location is absolute perfection! Hotel is environment friendly, room size is a bit compact but all good. Food is great, wide selection of breakfast buffet and their meatball spaghetti with napolitana sauce is a must try!
Reviewed November 20, 2018
8.8
Excellent
Amira from China
Solo traveler
Standard Queen Bed
Stayed 5 nights in December 2018
Very nice stay ”
The location is everything : 2 bus stops in front of the hotel and not far away from Rochor MRT and Bencoolen Mrt. From the hotel you practically can walk to most famous attractions in Singapore. The hotel is just behind "Little India ". Plus there is a 7/11 next to it open 24/7. The lobby smells great, clean, check in is at Anytime and the staff is very friendly and helpful. The Wifi is also very good, I could even connect to it from the restaurant across the street. The room is not very big but not small either, perfect for one person .The bed is very comfy and the sheets are very clean too. The AC is cool. There is an iron board and an iron in the closet. The bathroom has great water pressure in the shower. Housekeeping is good but they don't dust the tables, the fridge or the cups tray. And if you're not a morning person like me,you can hear the cleaning lady in the hall starting cleaning room since 8 am. But after all, I enjoyed my stay in Ibis and might go back again.
Reviewed January 03, 2019
10.0
Exceptional
allan from Philippines
Family with young children
Standard Queen Bed
Stayed 3 nights in December 2018
location, location, location !”
there were so many things that i liked about our stay in ibis...friendly and helpful staff, the quick checkin and checkout, the clean and comfortable room, the hotel's green initiatives, the breakfast buffett and most of all its location. Firstly, there are 3 mrt stations within a few minutes walk and bus stoops right outside the hotel. Secondly, there is a 711 store just beside the hotel and the entire bugis shopping area for clothes, accessories and souvenirs. Lastly, food! there were so many restaurants, fast foods branches and food courts ouround the hotel that made us wish we had stayed longer :-) If i do get an opportunity to travel back to Singapore, Ibis will definitely be on the top of my list of places to stay.
Reviewed January 03, 2019
9.2
Exceptional
Noraini from Malaysia
Business traveler
Standard Queen Bed
Stayed 4 nights in October 2018
Good Hotel for Business Traveler”
i always recommend Ibis as one of the best hotel to stay when you travel for work in Singapore. The room is clean and you have that welcoming feeling when you check in. Good location to all the business district and a Quickie Shopping spree.
Reviewed December 31, 2018
6.8
Good
Mohamad from Brunei Darussalam
Family with young children
Standard Queen Bed
Stayed 3 nights in December 2018
Good”
1. Elevator took forever 2. Room is quite small (not suitable travel with children but for couple YES!) 3. Room is very clean. Love the shower gel & shampoo. 4. There is no bellboy to help with your luggages.
Reviewed December 30, 2018
Dear Mohamad Thank you for taking the time to share your valuable feedback with us. We are pleased to note that you liked our in-room amenities and found the accommodation well maintained. We apologise that the hotel does not offer bellhop service at the present moment. However, should you require assistance with your luggage, our colleagues would be more than delighted to assist you. The team hopes to serve you better in the near future. Kind regards, Divya - Quality Services
Responded January 02, 2019
Ibis Singapore on Bencoolen Hotel
8.8
Excellent
Hadi from Indonesia
Couple
Standard Queen Bed
Stayed 4 nights in December 2018
Value for money”
Nice staff. The hotel location is near to MRT around 3 blocks. Near to the bugis market, bugis junction and bugis+. We can find so many varieties of food near to the hotel. We can print the boarding pass to the airport. Perhaps in the future the hotel can provide a shuttle to the airport or to some interesting places to shop such as orchard or others.
Reviewed December 27, 2018
10.0
Exceptional
Filippo from Australia
Couple
Standard Queen Bed
Stayed 5 nights in January 2019
Exceptional”
Very clean comfortable room, friendly helpful staff, value for money, good breakfast, right where we want to be near little India..
Reviewed January 12, 2019
9.6
Exceptional
Yiu from United States
Couple
Standard Queen Bed
Stayed 1 night in August 2018
Anniversary”
We only stayed here for one night, but it was a great stay. The hotel even gave us cake and chocolate for our anniversary. The room is a bit small, but that is the norm in SG and I've stayed at even smaller hotels. If you are staying in the Bugis area, this hotel is a great choice.
Reviewed September 26, 2018
9.6
Exceptional
EMMA from Philippines
Couple
Standard Twin Bed
Stayed 2 nights in August 2018
Great location and value for money”
Best location in Bugis and worth the price. Great selection for buffet breakfast. Rooms were clean and comfortable. Best thing in the hotel= coin operated washing machine and game room! Staff were also nice and friendly.
Reviewed September 15, 2018
8.8
Excellent
Elizabeth from Indonesia
Solo traveler
Standard Queen Bed
Stayed 1 night in August 2018
Ok”
Stayed at Ibis bencoolen a couple of time before and always satisfied. But this time I was slightly dissapointed. Stayed for only 1 night but when I entered my room I can smell that someone has been smoking in it, I was too tired too go down and ask for a change of room, and I though the smoke smell would dissapear (It didn’t). Ibis should pay attention to this
Reviewed August 14, 2018
8.0
Excellent
Genalyn from Philippines
Business traveler
Standard Queen Bed
Stayed 4 nights in July 2018
Downtown Accessibility”
Location may not be an issue when in Singapore (everything is near! ) but Ibis Bencoolen is even more covenient because of the nearby Green and Blue lines as well as the 2 bus stops in front of the hotel. Not to mention that nearby is a big hawker area (Albert hawker) or the airconditioned food stalls at SimLim square. Bugis junction mall which is nearby also offers more Asian restos.
Reviewed August 07, 2018
9.2
Exceptional
Jailani from Australia
Couple
Standard Twin Bed
Stayed 5 nights in December 2018
Friendly and helpful staffs. Clean rooms.”
Great convenient location.... near lots of amenities and interesting places.
Reviewed January 15, 2019
7.6
Very good
Chang from Brunei Darussalam
Couple
Standard Twin Bed
Stayed 2 nights in September 2018
Happy and Convenient Stay”
Always stay here on my short trips because ideally priced and located
Reviewed January 08, 2019
9.6
Exceptional
WILLIAM from United Kingdom
Solo traveler
Standard Queen Bed
Stayed 4 nights in December 2018
Good experience”
Within easy reach of public transport. Excellent buffet breakfast - so why spoil it by providing guests with cold plates - warm or hot plates keep the food hot - it's that easy.
Reviewed January 02, 2019
10.0
Exceptional
DANA from Singapore
Couple
Standard Queen Bed
Stayed 1 night in December 2018
Awesome Hotel ”
Enjoyed the stay in this hotel It is really awesome. Looking fwd to stay the hotel again .
Reviewed December 25, 2018
10.0
Exceptional
linda from Indonesia
Business traveler
Standard Twin Bed
Stayed 2 nights in December 2018
working and holiday”
hotelnya bagus dan dekat kemana2
Reviewed December 21, 2018
10.0
Exceptional
RANJANI from Sri Lanka
Couple
Standard Twin Bed
Stayed 4 nights in December 2018
Very Convenient”
We had a comfortable homely stay. Centre location, Bus halt just in front. taxis , close to MRT, Close to Sim Lim Centre , Close to Mohammed Mustafa and many more places. Nice Breakfast. Friendly and helpful staff. We highly recommend this hotel.
Reviewed December 19, 2018
12345
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