Great location and service ”

We were very happy with our stay while we were here. It’s perfectly located just out of the town centre with plenty of parking. We found the room to be smaller than expected considering we booked a triple room but the beds and facilities were

Exceptional”

We were impressed by every aspect of the Ibis Styles We are regular visitors to Albany, but have not previously stayed at the Ibis. This visit resulted in a late decision to stop over in Albany in transit to Denmark and was booked online only the day before, after we were unable to find a vacancy at any of our familiar haunts. The booking process was smooth and follow-up confirmation by the hotel excellent. Check-in was easy and staff assistance most professional, anticipating all our needs and proffering advice on available options to ease our stay. The accommodation unit was spotless, well appointed and comfortable. The meal at breakfast was well presented, of most adequate standard. All contact with staff was pleasant and efficient.

Noise”

My room was approx. 40 meters from the Albany highway so, it was very difficult to get very much sleep because of the traffic. I am sure that some of the other rooms aren't as bad. I did ask if I could be moved however, the motel was full and there were no other rooms available. Beware

Lovely and cozy hotel”

the room that i booked through agoda is a standard single 2 beds, i managed to request the hotel to change it to standard double during arrival. the hotel staff is helpful to allow for changes without additional charges. i will stay there again next trip if i visit albany.

Exceptional”

Both couples found it very accommodating. Just one thing, you may need to number the car bays according to the room number as some people tend to have friends visiting and taking patrons car spaces instead of parking on the other side. Staff were very anxious to help whenever asked. Very good.

Excellent”

Stay was good - but, the Wifi was hit and miss. And the laundry facilities could be greatly improved.

Boy...not what we expected.”

Room was nice but... Power failure...therefore no heating. No response from hotel phone. I had to ring on my mobile as though I was ringing as a new outside customer. Plastic kettle made the water taste like plastic. Could not eat the chicken meal...not even on the second attempt. In the circumstances the staff should have really tried to make our situation a little better...rather than ourselves being made to feel like a nuisance. Way overpriced for motel type accomodation. Not happy at all.

Wonderful stay”

Great overnight stay. Great restaurant. Wonderful staff. Would stay again if in Albany.

Loved it ”

Breakfast was fabulous

Could not believe the value we received. ”

We have stayed in 5 star hotels and the Ibis room that we stayed in left some for dead. Comfortable bed, a very clean room and the staff were so friendly. Thank you Ibis for a great stay that didn't break the bank.

Superficial cleanliness ”

It was reasonably priced despite it wasn't located in the city of Albany. However, it was a quick mins drive to the city and the places of interest. Overall, the room was reasonably clean (If you have not looked into the cabinets; One of it in the room we stayed was filled with papers and rubbish) but staffs might have overlooked some areas. Breakfast was adequate; if you want a simple hot breakfast, its priced reasonably.

Relaxed family friendly environment”

Our stay was great, as I was there on business with my children , the meals are cheap and great value , the kids enjoyed their free meal and ice cream sundae.. Staff were quick efficient, surrounds are lovely and I will stay again as I have before too Highly reccomend this hotel if you need a cheap quick stay

Nicely presented hotel but lacks staff experience ”

It wasn't the worst hotel I've stayed in but if you get the wrong room it is extreamy noisy all day / night. The staff were very inexperienced and at one stage I almost walked out of the restaurant because service was so slow. I do have to say that the $29.95 three course meal was extremely good value for money and nice food.

I love this hotel:)”

It is a good place to stay as the car parking place is provided. While we arrived , there was no staff in front the counter, but they out a notes guide us to restaurant area to look for a staff. The staff we got in the restaurant area just so friendly to get help.

Great location but small rooms”

Very comfortable room but could be better with more facilities for the traveller if some cooking facilities are made available in the room, like e.g. a toaster, microwave oven etc. Very late check in and was told 2pm and check out time very early 10am. This result in a very short time in the hotal room if we had chosen this for relaxation. However it was quite quiet in the night.

Good location and reasonable price”

Good location about 5 mins drive to city center. The room was clean and comfortable. The hotel staff was very friendly and helpful. I left my credit card behind and the staff had it well kept, so I was able to get it back without any trouble. The price is very reasonable as well.

Clean and convenient location ”

I travelled with young kids, 2 and 6. Reception kindly put me into a family room that I booked. Having no removable shower head makes it a little harder to bath the 2yo. Water temperature flunctuates and swings between too hot and just nice . The biggest problem will be the slow , sometimes unusable internet. I presume there is no fiber as the bandwidth cap is very low. Upload speed is less then 0.2mbps. As I had to send some work emails , i had to resort to using 4G.

Water from tape was dirty and smelly.”

We checked in to ibis styles Albany on 5th Oct.2018 for 1 night. We found that the water from the tape in the washroom was quite dirty. Anyway, we proceeded to fill up the kettle jug and boil some water. After boiling, there was a smell from the water. When we flipped open the lid cover, we noticed a layer of brownish substance floating on top. We poured away the smelly water and clean up the jug kettle, filled up the kettle with clean water which we brought and boil again. The smell still exist. We dare not drink the water. It was quite cold that evening so we try to turn on the aircon for hot air, but it was not working . We felt frustrated. On the good side, breakfast was good and room was clean.

Giod”

Good location

Business Hotel”

when I'm in Albany for business I stay in the Ibis good value