ibis Styles Singapore On Macpherson
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ibis Styles Singapore On Macpherson

401 Macpherson Road, Serangoon, Singapore, Singapore, 368125
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Standard Single Room - Bed ibis Styles Singapore On Macpherson
Standard Single Room - Bed
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    Lobby ibis Styles Singapore On Macpherson
    Interior view ibis Styles Singapore On Macpherson
    Interior view ibis Styles Singapore On Macpherson
    Standard Room with Queen Bed - Room plan ibis Styles Singapore On Macpherson
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    Swimming pool [outdoor] ibis Styles Singapore On Macpherson

    ibis Styles Singapore On Macpherson Reviews

    7.1
    Very good
    /10
    (858 reviews)See what guests said
    7.2
    Very good

    "Te breakfast was good"

    Jose

    -

    July 22, 2018

    7.6
    Very good cleanliness

    Things you’ll love about ibis Styles Singapore On Macpherson

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    Good
    Location
    6.4
    See map
    Popular
    Nearby
  • Singapore Flyer5.01 km
  • Battlebox5.41 km
  • Cloud Forest5.54 km
  • Gardens by the Bay5.64 km
  • Merlion Park5.69 km
  • Orchard Road5.69 km
  • Supertree Grove5.73 km
  • Marina Bay Sands Casino6.02 km
  • Universal Studios10.63 km
  • Sentosa Island10.74 km
  • This property is in high demand!

    Booked 19 times since yesterday | 30 travelers are looking at this property right now

    Value for money7.2
    Location rating6.4
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport12.5 km

    Rooms available at ibis Styles Singapore On Macpherson

    Standard Room with 1 Super Single Bed
    Standard Room with 1 Super Single Bed
    ...
    • Room size: 16 m²/172 ft²
    • Shower
    • 1 single bed
    Enter dates to see prices
    Standard Room with Queen Bed
    Standard Room with Queen Bed
    ...
    • Room size: 18 m²/194 ft²
    • Street view
    • 1 queen bed
    Enter dates to see prices
    Standard Triple Room
    Standard Triple Room
    ...
    • Room size: 20 m²/215 ft²
    • Street view
    • 2 single beds and 1 futon
    Enter dates to see prices
    2 Twin Pool View
    2 Twin Pool View
    ...
    • Room size: 18 m²/194 ft²
    • Pool view
    • 2 single beds
    Enter dates to see prices
    Standard Room with twin beds
    Standard Room with twin beds
    ...
    • Room size: 20 m²/215 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    1 Queen Pool View Non-Smoking
    1 Queen Pool View Non-Smoking
    ...
    • Room size: 18 m²/194 ft²
    • Pool view
    • 1 queen bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 26 m²/280 ft²
    • Street view
    • 1 double bed and 1 sofa bed
    Enter dates to see prices
    Standard Single Room
    Standard Single Room
    ...
    • Room size: 16 m²/172 ft²
    • Non-smoking
    • 1 single bed & 1 single bed
    Enter dates to see prices
    Standard Single Room
    Standard Single Room
    ...
      Enter dates to see prices
      Standard Single Room
      Standard Single Room
      ...
        Enter dates to see prices
        Have a question for ibis Styles Singapore On Macpherson?

        What people love about ibis Styles Singapore On Macpherson

        • 7.2
          Very good
          Cleanliness

          "Clean room n nice decorative"

          Tommy Y.

          |

          January 3, 2019

        • 8.0
          Very good
          Location

          "Location near town and highway, nice breakfast"

          SEOW Y.

          |

          January 12, 2019

        • 8.0
          Very good

          "In totality we had a good and satisfying stay."

          Evangeline

          |

          May 9, 2017

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        More about ibis Styles Singapore On Macpherson

        More about ibis Styles Singapore On Macpherson

        8.4
        Excellent

        "Good location."

        Shuhui

        |

        December 29, 2018

        Read more reviews

        An overview

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        What they offer

        10.0
        Exceptional

        "Nice location..."

        Quynh T.

        |

        December 14, 2018

        Read more reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        American cuisine
        American cuisine
        The Ranch
        1.8 km American, International, Italian
        Suprette
        3.0 km American
        Hungry Heroes
        3.0 km American, Bar, Grill
        Asian cuisine
        Asian cuisine
        Da Tou Xia (Big Prawn Noodles House) 大頭蝦大蝦麵
        150 m Asian, Singaporean
        He Xi
        370 m Asian, Singaporean
        Wo Peng Restaurant
        400 m Asian, Chinese
        Chinese cuisine
        Chinese cuisine
        Yummy Recipes
        370 m Chinese
        Gu Ma Jia
        1.1 km Chinese
        Tian Wai Tian Fishhead Steamboat Restaurant
        1.4 km Chinese, Seafood

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

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        Some helpful facts

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        Reviews of ibis Styles Singapore On Macpherson from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (858)Booking.com Reviews (2902)
        7.1
        /
        10
        Cleanliness7.6
        Facilities6.9
        Location6.4
        Service7.3
        Value for money7.2
        All languages
        All guests (858)
        All room types

        Show reviews that mention 

        Showing 297 verified guest comments
        12345
        4.8
        CHIU from Singapore
        Family with young children
        Standard Room with Queen Bed
        Stayed 1 night in April 2019

        Check in was messy”

        I had a rude shock when i arrived at almost 2pm (check in) time that the lobby was full of guests waiting to be checked in.Apparently some have waited very long. The counter lady who served me seems unsure of everything when I asked. All I got from her was they were trying to clear the rooms to have the guests checked in. I need to wait. How long, don't know. I was standing behind the counter for 30mins before I finally get my keys to the room. It was a pleasant sight to see their staff throwing temper at each other and staff showing a irritated and black face to guests who enquired abt the wait. Words can be polite but the face shows otherwise. I booked two rooms of the same configuration and I email them to arrange connecting or nearby room as I have younger kid. They put us in rooms 494 and 474. Rooms were small but we had a comfortable stay. Aircon seems programmed to switched off and on upon reaching certain temp. Due to this, room temp not stable, sudden warm and cold

        Reviewed April 24, 2019

        Dear Valued Guest, Thank you so much for your review. However please take our sincerest apologies that you have experienced some difficulties during your stay, please rest assured that we are doing the appropriate measures to address the issue and to prevent the future occurence. Thank you once again and we are hoping that you will give us another chance to serve you more even better in the near future. Sincerely, Shamila Rolfe

        Responded April 25, 2019
        ibis Styles Singapore On Macpherson
        9.2
        Exceptional
        Jaclyn from Taiwan
        Family with young children
        Standard Room with Queen Bed
        Stayed 1 night in February 2019

        Good Facilities”

        Pros : Value for money, nice amenities, in room fridge, coffee and tea maker, hairdryer, towels,shampoo and bodywash are provided Cons: location quite far from mrt(tai seng mrt) but bus stop few steps away. No disposable slippers and toothbrush provided unlike other ibis that i stayed in. Over all still a good place to stay in.

        Reviewed February 07, 2019

        Dear Jaclyn, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shamila Rolfe General Manager

        Responded February 08, 2019
        ibis Styles Singapore On Macpherson
        8.8
        Excellent
        Ivana from Indonesia
        Couple
        Standard Room with Queen Bed
        Stayed 1 night in January 2019

        Good facilities, location & value for money”

        PRO: Facilities & location are good. Breakfast is good. Good variety, especially for a small kitchen and serving area. Did very nicely with the use of space. CON: 1. We reserved for 1 large bed/double bed/queen/king, but they "upgraded" us to triple room - which has 2 twin rooms with 1 extra pull-out bed. We complained and they said that they didn't have anymore 1 large bed room. We were disappointed and demanded the same room. The manager still argued that the triple room is bigger and insisted that it is better for us. We waited for 15 mins demanding the same room we reserved. Finally they gave us. 2. Deposit of SGD 300 - cash. We checked out early around 7:30am. It took a while for the front receptionist to get the cash deposit, because they have stored them all in the back room inside, perhaps someone's office. This should be a 2-minute done deal, we didn't purchase in-room service or minibar.

        Reviewed March 01, 2019

        Dear Ivana, A pleasant day to you!! Thank you so much for your kind feedback and review. We are very sorry for some of the inconvinience caused. We do hope to see you again soon and to serve you more even better. Warm Regards, Shamila Rolfe General Manager

        Responded March 02, 2019
        ibis Styles Singapore On Macpherson
        8.8
        Excellent
        ANG from Malaysia
        Business traveler
        Standard Room with Queen Bed
        Stayed 1 night in July 2018

        Friendly and helpful staff”

        Excellent prompt service by Simon for locating my lost passport and informing me immediately when it was found.I'm really appreciate it. This vacation and stay at you hotel was such an amazing vacation I hope to come back one day.

        Reviewed July 15, 2018

        Dear Ang , We very much appreciate your comments regarding your stay at the ibis Styles Singapore on Macpherson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamila Rolfe

        Responded July 17, 2018
        ibis Styles Singapore On Macpherson
        4.0
        Pirapa
        Business traveler
        2 Twin Pool View
        Stayed 1 night in May 2019

        Acceptable”

        Staff needs to improve. The food quality is terrible.

        Reviewed May 18, 2019

        Dear Pirapa, Thank you so much for the feedback. Your comments are really important to us. Please rest assured that we are doing the proper action in regarding with the issue that have been raised. Thank you once again and we are looking forward to serve you more even better in the near future. Sincerely, Shamila Rolfe

        Responded May 18, 2019
        ibis Styles Singapore On Macpherson
        6.4
        Good
        Alan from Singapore
        Couple
        Standard Room with Queen Bed
        Stayed 1 night in April 2019

        Good”

        Pros : Breakfast is nice : Room is clean and bed is comfy Cons : breakfast place too small - check in time is 2 but they will tell u room is not always ready. I waited till 2:55. -Location is no where near anything, not much food available. The Macpherson mall is dead.

        Reviewed May 02, 2019

        Dear Alan, Thank you so much for your great review.We do hope to see you again soon. Warm Regards, Shamila Rolfe

        Responded May 02, 2019
        ibis Styles Singapore On Macpherson
        5.6
        Tracy from Malaysia
        Group
        Standard Triple Room
        Stayed 2 nights in April 2019

        average”

        The cafe for breakfast is too small and too crowded. Need to pay for the car park.

        Reviewed April 26, 2019

        Dear Tracy, Thank you so much for your kind review in our hotel. We do hope to see you again soon. Sincerely, Shamila Rolfe

        Responded April 27, 2019
        ibis Styles Singapore On Macpherson
        2.8
        Malisa from Singapore
        Solo traveler
        Standard Room with Queen Bed
        Stayed 1 night in February 2019

        We were greeted with the MOST UNFRIENDLY STAFF by the name of MELISSA. ”

        I hate the fact that I have to review the bad side of the hotel i have stayed in. When we check in, staff by the name of Melissa greeted us with the most ANNOYED FACE. Most of the staffs seemed served as though they were being forced to. If they are unwillingly to serve guests, whats the point of being in the front desk? Most guests that checks in to the hotel travelled a long tiring trip, hoping for a good rest, warm greetings but only to be served by such attitudes which made the guest's day felt even worst. Ibis Macpherson has a great comfortable, interesting, genius living place but sadly with dissapointing atitude issues FRONT OFFICE STAFF. I sincerely do hope that the management will look through this issue. A more friendly, cheerful front office staff will be delightful not only to me but to the rest of the guest as well.

        Reviewed February 06, 2019

        Dear Malisa, Thank you for your stay and your feedback. I am sorry to know about your inconvenience during check in with our front desk staff Melissa. Please allow me to express my sincere apologies. Regarding to your feedback, please allow me to address this issue directly to the relevant departments and we will take action for it. Thanks again for taking your time for this review and we do hope to serve you better in the near future. Warm Regards, Shamila Rolfe General Manager

        Responded February 07, 2019
        ibis Styles Singapore On Macpherson
        4.0
        Yann from France
        Solo traveler
        Standard Room with Queen Bed
        Stayed 1 night in January 2019

        Budget facility and comfort highly priced ”

        Ibis is supposedly a budget brand by Accor hence the amenities (lack of) are inline however when yielding the prices in the 150SGD it no longer makes sense. Paying SGD150 and being told to buy a basic amenity like a tooth brush or a comb for 1SGD each is a joke

        Reviewed January 28, 2019

        Dear Yann, Thank you for taking the time to tell us about your experience at the ibis Styles Singapore on Macpherson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shamila Rolfe General Manager

        Responded January 31, 2019
        ibis Styles Singapore On Macpherson
        6.4
        Good
        Dan from China
        Family with young children
        1 Queen Pool View Non-Smoking
        Stayed 7 nights in April 2019

        Busy and Noise Hotel”

        Many tourists staying there....could not find table for breakfast in the morning...

        Reviewed May 09, 2019

        Dear Dan, Thank you so much for your feedback. We do hope to see you again soon. Warm Regards, Shamila Rolfe

        Responded May 10, 2019
        ibis Styles Singapore On Macpherson
        5.2
        Flora from Singapore
        Couple
        Standard Room with Queen Bed
        Stayed 1 night in April 2019

        Above average”

        I think there are more hotels that are better with this price. The cleanliness could be improve, our bed sheet and pillow case were dirty and dusty, staff were not even smiling but breakfast is quite decent.

        Reviewed April 06, 2019

        Dear Flora, Thank you so much for your feedback, At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Warm Regards, Shamila Rolfe

        Responded April 09, 2019
        ibis Styles Singapore On Macpherson
        8.0
        Excellent
        Sarah from Singapore
        Solo traveler
        Standard Room with 1 Super Single Bed
        Stayed 3 nights in November 2018

        Complication but was settled”

        Agoda deducted from my credit card and when I reach Ibis, I was told to pay again for the stay which I did using my debit card. But that was settled after I emailed the ibis staff and they got it settled for me. As for single rooms, take note that most of the single bedded rooms comes without any windows. Most of those who stay here are from India and surrounding countries. Most of them do not swim much in the pool and I was so glad to have the pool daily. The room service lady was alright and so were all the other staff. Breakfast opens till rather late which is a great news and although half of the food isn't food i would choose (Indian cuisine), there were some bread and waffle (ran out of maple syrup) and a simple layout of fruits. Thou a pricey, I would stay here again for it's location, cleanliest, strong wifi connection and small but pretty pool.

        Reviewed December 03, 2018

        Dear Sarah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shamila Rolfe General Manager

        Responded December 27, 2018
        ibis Styles Singapore On Macpherson
        4.0
        Peter from Australia
        Family with teens
        Standard Room with 1 Super Single Bed
        Stayed 1 night in September 2018

        Rookie errors”

        Hotel itself is nice, but undergoing renovation so they downgraded some of us for one night. service was definitely below average and they ripped off some kids trying to get a taxi to the airport. not very ethical, kinda disappointing for an ibis.

        Reviewed October 06, 2018

        Dear Peter, Thank you for taking the time to tell us about your experience at the ibis Styles Singapore on Macpherson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shamila Rolfe General Manager

        Responded December 27, 2018
        ibis Styles Singapore On Macpherson
        5.2
        LIM from Singapore
        Couple
        Standard Room with twin beds
        Stayed 1 night in September 2018

        Above average”

        Please be informed that did the booking based on your special offer promotion of less S$50/- But i tried in vain to get this discount from my VISA CREDIT CARD Bank or from your company. Please advise. Thank you LIM TEE JUA +6598585882

        Reviewed October 04, 2018

        Dear Lim, Thank you so much for your feedback, please allow us to check regarding this issue and we will get back to you as soon as possible. Thank you and we do hope to see you again soon. Warm Regards, Shamila Rolfe General Manager

        Responded December 27, 2018
        ibis Styles Singapore On Macpherson
        6.4
        Good
        Courtney from Australia
        Solo traveler
        Standard Single Room
        Stayed 5 nights in September 2018

        Nice enough basic hotel. ”

        This hotel really is not convenient to any of the MRT lines, and being inside a nearly empty shopping centre isn’t a great entry either. However the room was nice enough , with a fridge, and kettle. The AC worked well. The sliding door between the room and bathroom is very odd. The breakfast is somewhat limited for western tastes, and the staff are a little too quick to clear your table. 200 m northwards past the great hawker food shops is a supermarket which is much cheaper than the one in the hotel building.

        Reviewed September 25, 2018

        Dear Courtney, Thank you for taking your time to review your stay with us. Firstly, please allow me to express my sincerest apologies for falling short of your expectations. We hear your reviews, as such, we do provide complimentary hotel shuttle services to the nearest train stations (Mattar and Tai Seng) from the hotel on a daily basis. We will reflect to the F&B team to ensure that the service staff checks with the guests before clearing their tables. Once again, thank you for choosing us and we hope to serve you better in the near future. Sincerely, Shamila Rolfe

        Responded September 25, 2018
        ibis Styles Singapore On Macpherson
        4.8
        Diana from Singapore
        Couple
        Standard Room with Queen Bed
        Stayed 2 nights in August 2018

        Dirty”

        Room was quite dirty, no toothbrushes, not enough toilet paper but worse of all was, there was a huge cockroach!! Location isn't that great, not much around, but it was a pretty nice view from our room. Overall - will not go again.

        Reviewed August 23, 2018

        Dear Diana, Thank you for taking the time to tell us about your experience at the ibis Styles Singapore on Macpherson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shamila Rolfe

        Responded August 25, 2018
        ibis Styles Singapore On Macpherson
        5.6
        Yanathon from Thailand
        Business traveler
        Standard Room with Queen Bed
        Stayed 3 nights in July 2018

        Not as seen in the picture, but ok for price”

        The hotel is not at all like you see in the picture. The department store is small & really has not outlets opened. The location is ok. Pricing is ok. However, the cleanliness of the restroom & the room can be a little better.

        Reviewed August 07, 2018

        Dear Yanathon, Thank you so much for your kind review. Warm Regards, Shamila Rolfe General Manager

        Responded December 27, 2018
        ibis Styles Singapore On Macpherson
        10.0
        Exceptional
        Fitriah from Singapore
        Solo traveler
        Standard Room with Queen Bed
        Stayed 2 nights in August 2018

        Exceptional”

        lovely stay except there's no room service and the timing of lunch and dinner. lost my wallet and the staff took immediate actions. cheers to syafiqah for picking up my constant panicky calls and max the housekeeping manager for being upmost honest to keep my wallet.

        Reviewed August 06, 2018

        Dear Fitriah, We very much appreciate your comments regarding your stay at the ibis Styles Singapore on Macpherson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamila Rolfe

        Responded September 19, 2018
        ibis Styles Singapore On Macpherson
        5.6
        Lokendra from Brunei Darussalam
        Family with teens
        Standard Single Room
        Stayed 1 night in July 2018

        Recommendation ”

        Facilities were good but staff weren’t experienced enough to deal with customers. Just to check in into the hotel, it took around 45minutes. Rooms were booked online. It was quite frustrating to wait.

        Reviewed August 01, 2018

        Dear Lokendra, Thank you for taking the time to tell us about your experience at the ibis Styles Singapore on Macpherson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shamila Rolfe

        Responded August 22, 2018
        ibis Styles Singapore On Macpherson
        8.8
        Excellent
        Christopher from Australia
        Couple
        Standard Room with twin beds
        Stayed 2 nights in July 2018

        Escape the tourists and enjoy the local life”

        As the hotel is situated in a semi residential and manufacturing area it is surrounded by local eateries serving cheap and delicious local food on average $5.00 a serve and for the drinkers amongst us a Big Tiger for $6.50. For the less adventorous the MRT is about 10 minutes walk and will get you into the tourist/western areas for $1.80. The rooms are small but clean and modern. The breakfast basic but something for everyone. So jump on the MRT see the sights and return to the area to enjoy local life. That is after all what travel is all about.

        Reviewed July 29, 2018

        Dear Christopher, We very much appreciate your good rating regarding your stay at the ibis Styles Singapore on Macpherson. It is always a pleasure to receive positive feedback / good ratings. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamila Rolfe

        Responded August 22, 2018
        ibis Styles Singapore On Macpherson
        12345
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