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ibis Styles Surabaya Jemursari
ibis Styles Surabaya Jemursari
ibis Styles Surabaya Jemursari
ibis Styles Surabaya Jemursari
ibis Styles Surabaya Jemursari
ibis Styles Surabaya Jemursari
ibis Styles Surabaya Jemursari

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8.5

Excellent

704 reviews

704 reviews

Housekeeping28
Breakfast11
Food & Dining4
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Surabaya's Zoo 2.9 km
Surabaya Town Square 3.4 km
Bungkul Park 3.4 km
Masjid Nasional Al Akbar Surabaya 3.7 km
Monkasel (Submarine Monument) 5.5 km
Tunjungan Plaza 6.5 km
Pakuwon Food Festival 8.2 km
Suramadu National Bridge 8.2 km
Tugu Pahlawan 8.4 km
Sampoerna Museum 10.2 km
Nearby landmarks
Klinik Mata Surabaya 30 m
Surabaya Eye Clinic 50 m
Klinik Kencana Medika 120 m
Klinik Utama El Shafi 240 m
RSIA Kendangsari 400 m
Super Indo Jemur Sari 490 m
Rs Islam Jemursari 580 m
Rumah Batik Jawa Timur 730 m
Puskesmas Jemursari 740 m
Klinik Pratama Muslimat NU 1 770 m

ibis Styles Surabaya Jemursari

Jl Jemursari Raya 110 112, Rungkut, Surabaya, Indonesia, 60237 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Rungkut part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Currency exchange

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [outdoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

7 travelers have booked today.

Value for money8.6
Distance to city center7 km
Location rating8.4
Nearest airportJuanda International Airport (SUB)
Distance to airport7.9 km

Rooms available at ibis Styles Surabaya Jemursari

Excellent
Room comfort & quality

8.4

Standard 1 Double bed
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard 2 Single beds
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Double or Twin STANDARD
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices
Double or Twin STANDARD
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices
Deluxe Room with 1 kingsize bed
...
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Junior Suite
...
    Enter dates to see prices
    Standard 2 Single beds10% Special Discount Applied, Complimentary Breakfast Offer - BED AND BREAKFAST
    ...
      Enter dates to see prices
      Triple Room Panoramic
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at ibis Styles Surabaya Jemursari?

        Check-in is from 01:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to ibis Styles Surabaya Jemursari?

        Ibis Styles Surabaya Jemursari is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at ibis Styles Surabaya Jemursari also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, ibis Styles Surabaya Jemursari has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange taxi service.

        Is breakfast offered at ibis Styles Surabaya Jemursari?

        Start your mornings right, with the continental and buffet breakfast options offered at ibis Styles Surabaya Jemursari. Adults can enjoy breakfast offered with an additional charge of 95000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at ibis Styles Surabaya Jemursari?

        Ibis Styles Surabaya Jemursari features an on-site restaurant for your dining convenience.

        Can special events be hosted at ibis Styles Surabaya Jemursari?

        Audio-visual equipment service is offered to help your event go smoothly.

        What is the smoking policy at ibis Styles Surabaya Jemursari?

        Ibis Styles Surabaya Jemursari does permit smoking in some areas and is not 100% smoke-free.

        What is the closest train, metro, or bus station to ibis Styles Surabaya Jemursari?

        The closest train, metro, or bus station to ibis Styles Surabaya Jemursari is Margorejo, 1.4 km away.

        What restaurants are nearby ibis Styles Surabaya Jemursari?

        Ibis Styles Surabaya Jemursari’s neighborhood is Rungkut which includes popular restaurants such as Rumah Kopi, Ie Cafe and La Tosca Steak House & Cafe.

        What popular shopping places are close to ibis Styles Surabaya Jemursari?

        Ibis Styles Surabaya Jemursari is located in Rungkut area which features shopping places such as Royal Plaza Surabaya, City of Tomorrow (CITO) and Marina Plaza.

        What are popular attractions near ibis Styles Surabaya Jemursari?

        Ibis Styles Surabaya Jemursari’s location in the Rungkut neighborhood makes it close to famous attractions including Masjid Nasional Al Akbar Surabaya, Suroboyo Carnival Park and Taman Pelangi.

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        See map

        Explore the neighborhood

        What people love about ibis Styles Surabaya Jemursari

        • 10

          Exceptional
          Staff 

          "The best staff, the best service, and the best facilities."

          Handi

          |

          September 12, 2022

        • 9.2

          Exceptional
          Staff 

          "Very nice staff, wonderful breakfast, very clean hotel."

          Rebaz

          |

          September 11, 2022

        • 9.2

          Exceptional

          "If u wanna search for one of the best view hotel in sby with afford price, i hugely recommend this one."

          Brtfy

          |

          August 2, 2022

        Overall rating:

        8.5

        Excellent
        582 reviews
        Cleanliness
        8.7
        Facilities
        8.3
        Location
        8.4
        Read all reviews >
        What travelers say they love:
        Excellent Hotel for additional day in Surabaya
        LAODE from Indonesia
        Family with young children
        More about ibis Styles Surabaya Jemursari

        More about ibis Styles Surabaya Jemursari

        ibis Styles Surabaya Jemursari

        Enjoy all that Surabaya has to offer with a stay at ibis Styles Surabaya Jemursari. With its convenient location, the hotel offers easy access to the city's must-see destinations.
        All offerings provided by ibis Styles Surabaya Jemursari help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Surabaya is made even more convenient with the taxi and shuttle services available at the hotel.
        For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the ibis Styles Surabaya Jemursari.
        For guests who would like to smoke, the designated smoking areas are available.
        A range of amenities is offered in guestrooms at ibis Styles Surabaya Jemursari. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker and bottled water are provided in some guestrooms.
        Bathroom amenities are just as important as others, and at the hotel you'll find toiletries and towels available in some guest bathrooms.


        Dining and things to do

        Each morning you can start the day with a delicious in-house breakfast offered at ibis Styles Surabaya Jemursari. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
        A day in will be as fun as a day out with ranges of recreational activities offered at ibis Styles Surabaya Jemursari. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool. At ibis Styles Surabaya Jemursari, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
        Burn off you vacation calories with a quick visit to the hotel's fitness facility.


        Around the property

        Don't spend all your time inside while in Surabaya! Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 6.4 km away.

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        Amenities and facilities
        Excellent
        Facilities

        8.3

        Most talked about facilities

        Housekeeping

        24 mentions

        Breakfast

        22 mentions

        Swimming Pool

        5 mentions

        Food & Dining

        4 mentions

        Languages spoken

        • English
        • Indonesian

        Accessibility

        • Wheelchair accessible

        Internet access

        • Free Wi-Fi in all rooms!
        • Internet services
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Fitness center
        • Massage
        • On-site entertainment
        • Spa
        • Swimming pool [outdoor]

        Cleanliness and safety

        • Anti-viral cleaning products
        • Body thermometer
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Professional-grade sanitizing services
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Temperature check for guests and staff

        Dining, drinking, and snacking

        • Bar
        • Coffee shop
        • Kitchen
        • Poolside bar
        • Restaurants
        • Room service [24-hour]

        Services and conveniences

        • Air conditioning in public area
        • Concierge
        • Contactless check-in/out
        • Currency exchange
        • Daily housekeeping
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Food delivery
        • Invoice provided
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Smoking area

        For the kids

        • Babysitting service
        • Family room
        • Playground

        Access

        • CCTV in common areas
        • CCTV outside property
        • Check-in/out [express]
        • Check-in [24-hour]
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms

        Getting around

        • Airport transfer
        • Car park [free of charge]
        • Car park [on-site]
        • Shuttle service
        • Taxi service
        • Valet parking

        Available in all rooms

        • Air conditioning
        • Coffee/tea maker
        • Daily housekeeping
        • Desk
        • Free bottled water
        • Hair dryer
        • In-room safe box
        • Ironing facilities
        • Private bathroom
        • Refrigerator
        • Satellite/cable channels
        • Shower
        • Slippers
        • Telephone
        • Toiletries
        • Washing machine
        • Wi-Fi [free]
        Food and dining
        Breakfast options
        • Asian
        • Continental
        • Vegetarian
        • Buffet
        Restaurants on site

        streats

        • Cuisine: Asian, Indonesian, International
        • Menu: Buffet
        Location
        Jl Jemursari Raya 110 112, Rungkut, Surabaya, Indonesia, 60237
        Excellent
        Location

        8.4

        Airports

        • Juanda International Airport (SUB)
          7.9 km
        • Abdul Rachman Saleh Airport (MLG)
          68.5 km

        Public transportation

        • Margorejo
          1.4 km
        • Jemursari
          1.7 km

        Hospital or clinic

        • Klinik Mata Surabaya
          30 m

        Shopping

        • Tunjungan Plaza
          6.5 km

        Convenience store

        • Alfamart
          2.6 km

        Cash withdrawal

        • ATM
          690 m
        What's nearby

        Popular landmarks

        • Surabaya's Zoo
          2.9 km
        • Surabaya Town Square
          3.4 km
        • Bungkul Park
          3.4 km
        • Masjid Nasional Al Akbar Surabaya
          3.7 km
        • Monkasel (Submarine Monument)
          5.5 km
        • Tunjungan Plaza
          6.5 km
        • Pakuwon Food Festival
          8.2 km
        • Suramadu National Bridge
          8.2 km
        • Tugu Pahlawan
          8.4 km
        • Sampoerna Museum
          10.2 km

        Nearby landmarks

        • Klinik Mata Surabaya
          30 m
        • Surabaya Eye Clinic
          50 m
        • Klinik Kencana Medika
          120 m
        • Klinik Utama El Shafi
          240 m
        • RSIA Kendangsari
          400 m
        • Super Indo Jemur Sari
          490 m
        • Rs Islam Jemursari
          580 m
        • Rumah Batik Jawa Timur
          730 m
        • Puskesmas Jemursari
          740 m
        • Klinik Pratama Muslimat NU 1
          770 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-5 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 6-15 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 16 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from13:00
        • Check-out until12:00

        Getting around

        • Airport transfer fee100000 IDR
        • Distance from city center7 km
        • Travel time to airport (minutes)25

        Extras

        • Breakfast charge (unless included in room price)95000 IDR

        The property

        • Number of bars/lounges1
        • Number of floors11
        • Number of restaurants1
        • Number of rooms 132
        • Year property opened2015
        Property announcements

        In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

        Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

        The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

        Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

        Reviews of ibis Styles Surabaya Jemursari from real guests

        Provided by verified guests of Agoda
        8.5
        /
        10
        Cleanliness8.7
        Facilities8.3
        Location8.4
        Room comfort and quality8.4
        Service8.6
        Value for money8.6
        High score for Surabaya
        Rating
        9+ Exceptional (118)
        8-9 Excellent (47)
        7-8 Very Good (83)
        6-7 Good (17)
        <6 Below Expectation (31)
        Time of the year
        Mar - May (75)
        Jun - Aug (87)
        Sep - Nov (54)
        Dec - Feb (80)
        All guests (582)
        All room types
        All languages

        Show reviews that mention 

        Showing 296 verified guest comments
        12345
        10.0
        Exceptional
        fransisca from Indonesia
        Family with young children
        Standard 1 Double bed
        Stayed 1 night in December 2019

        value for money”

        Modern hotel with cheap price and good interior design. The hotel looks very chrismassy when we stay there😀😃👍 the room also has sufficient space, not too small and not too big. swimming pool in the rooftop also good. with idr400k, you will get breakfast. love to stay and definetely will comeback! thank you🙏

        Reviewed December 31, 2019

        See room deals

        Dear Fransisca, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments about modern hotel with cheap price and good interior design. And hotel looks good also our swimming pool in the rooftop also good. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

        Responded November 15, 2021
        ibis Styles Surabaya Jemursari
        10.0
        Exceptional
        Azhar from Indonesia
        Group
        Standard 1 Double bed
        Stayed 1 night in July 2022

        Valuable hotel”

        This is an absolute excellent hotel ever. Thanks hotel crew for gaving my dad a surprise cake in the middle of the night especially mba Oca that make it happen the suprises

        Reviewed July 11, 2022

        See room deals

        Dear Azhar, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

        Responded July 27, 2022
        ibis Styles Surabaya Jemursari
        10.0
        Exceptional
        Cathy from Canada
        Couple
        Standard 1 Double bed
        Stayed 1 night in August 2019

        Perfect experience ”

        Helpful staff, recent and clean hotel. The breakfast Buffet was excellent.

        Reviewed August 19, 2019

        See room deals

        Dear Cathy, We very much appreciate your comments helpful staff, recent and clean hotel. The breakfast Buffet was excellente regarding your stay at the Ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

        Responded October 10, 2021
        ibis Styles Surabaya Jemursari
        10.0
        Exceptional
        Merdyanti from Indonesia
        Solo traveler
        Standard 1 Double bed
        Stayed 1 night in March 2022

        Good value for money”

        It was good for a short trip. It's kinda dark outside the room, but it's ok, I'm happy with the room. Will come back again.

        Reviewed March 18, 2022

        See room deals

        Dear Mrs. Merdyanti, We very much appreciate your rating regarding your stay at the Ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your rating comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

        Responded April 06, 2022
        ibis Styles Surabaya Jemursari
        9.2
        Exceptional
        LAODE from Indonesia
        Family with young children
        Standard 1 Double bed
        Stayed 1 night in July 2022

        Four nights with Ibis Jemursari”

        We booked a room for 4 nights and we had a very pleasant stay with Ibis. Early check in process was supported very well with excellent staff. Room was clean and the housekeeping staff did their job very good during our time with Ibis. Breakfast was nice, food's variety and their taste was excellent. Although the parking lots was limited, the valet service staff perform their duty above our expectations. Hotel location is very good. Rungkut and tambak sumur gate toll (to Malang, Sidoarjo and other place to eastern of Java) only 30 minutes (normal traffic) from the hotel. We look forward to stay again with Ibis Jemursari

        Reviewed July 09, 2022

        See room deals

        Dear Laode, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

        Responded July 27, 2022
        ibis Styles Surabaya Jemursari
        10.0
        Exceptional
        Farid from Indonesia
        Couple
        Standard 1 Double bed
        Stayed 1 night in May 2022

        Recomend”

        Hotelnya bersih, properti kamar oke semua, pelayanan baik ramah, check in / out cepat

        Reviewed June 10, 2022

        See room deals

        Farid yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Styles Surabaya Jemursari. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Ricky Coen Arifin General Manager

        Responded June 14, 2022
        ibis Styles Surabaya Jemursari
        9.6
        Exceptional
        Vivian from Indonesia
        Business traveler
        Standard 1 Double bed
        Stayed 4 nights in September 2018

        Good hotel with value for money”

        Great design of room with comfy beds, plenty of choices for breakfast, decent gym and swimming pool. Strategically located.

        Reviewed April 15, 2019

        See room deals

        Dear Vivian, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments about our hotel is good hotel with value for money with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

        Responded November 15, 2021
        ibis Styles Surabaya Jemursari
        9.2
        Exceptional
        Irwan from Indonesia
        Couple
        Standard 1 Double bed
        Stayed 1 night in December 2020

        Good value but could be better”

        The room has good space and air conditioning works well. The bathroom is kinda poorly designed. The motion sensor for the light does not cover the shower area so showering for a bit long will cause the light to turn off because no movement detected. The shower door also opens on the side near the shower, so water keeps leaking out. Breakfast buffet was plenty but the food taste just edible.

        Reviewed December 25, 2020

        See room deals

        Dear Irwan, We very much appreciate your comments the motion sensor for the light, for the hotel we designed the planet 21 program, where we reduce excessive use of electricity, so we use a light sensor where if there is no movement the light will turn off. But as we explained, you just need to move or wave your hand and the light will turn on automatically. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

        Responded October 25, 2021
        ibis Styles Surabaya Jemursari
        10.0
        Exceptional
        azwardy from Indonesia
        Solo traveler
        Standard 2 Single beds
        Stayed 1 night in July 2022

        Nice hotel”

        Overall nive hotel in the midst of jemursari

        Reviewed July 18, 2022

        See room deals

        Dear Azwardy, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

        Responded July 27, 2022
        ibis Styles Surabaya Jemursari
        9.6
        Exceptional
        stella from Indonesia
        Business traveler
        Standard 1 Double bed
        Stayed 3 nights in February 2020

        Nice room, nice food nice hotel and very nice staff especially the restaurant staff”

        The only thing have to upgrade is their towel , really too old to use

        Reviewed February 27, 2020

        See room deals

        Dear Stella, We very much appreciate your comments about your nice room, nice hotel and our nice staff regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

        Responded October 25, 2021
        ibis Styles Surabaya Jemursari
        10.0
        Exceptional
        Choo from Malaysia
        Business traveler
        Standard 1 Double bed
        Stayed 3 nights in January 2019

        Modern Design”

        Clean place with friendly staff.

        Reviewed January 11, 2019

        See room deals

        Dear Choo, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments about our hotel with modern design with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

        Responded November 15, 2021
        ibis Styles Surabaya Jemursari
        10.0
        Exceptional
        hanky from Indonesia
        Solo traveler
        Standard 1 Double bed
        Stayed 1 night in November 2020

        good hotel”

        good service nd hotel...

        Reviewed November 16, 2020

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        Dear Hangky, We very much appreciate your comments good service regarding your stay at the Ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

        Responded October 10, 2021
        ibis Styles Surabaya Jemursari
        9.2
        Exceptional
        SURYANI from Indonesia
        Family with young children
        Standard 2 Single beds
        Stayed 1 night in February 2019

        Nice hotel”

        We late check in and early check out, not much things to do in the hotel, because we are too tired for the journey from malang.. but the room is clean and the staff was helpful.. nice stay!

        Reviewed February 15, 2019

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        Dear Suryani, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments about our clean room also our helpfull staff with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

        Responded November 15, 2021
        ibis Styles Surabaya Jemursari
        10.0
        Exceptional
        EDDY from Indonesia
        Couple
        Standard 1 Double bed
        Stayed 2 nights in September 2021

        good htl”

        bersih dan ramah

        Reviewed September 15, 2021

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        Eddy yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai hotel kami yang bersih dan karyawan kami yang ramah selama kunjungan di ibis Styles Surabaya Jemursari. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Ricky Coen Arifin General Manager

        Responded October 10, 2021
        ibis Styles Surabaya Jemursari
        9.2
        Exceptional
        SURYANI from Indonesia
        Family with young children
        Standard 2 Single beds
        Stayed 1 night in February 2019

        Nice stay”

        We just stay for transit, late check in and early check out, not have too much time to enjoy the hotel, but the room is clean, and the staff is nice, nice stay!

        Reviewed February 13, 2019

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        Dear Suryani, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments about our clean room also our helpfull staff with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

        Responded November 15, 2021
        ibis Styles Surabaya Jemursari
        9.2
        Exceptional
        SURYANI from Indonesia
        Family with young children
        Standard 2 Single beds
        Stayed 1 night in February 2019

        Nice stay”

        We just stay for transit, late check in and early check out, not have too much time to enjoy the hotel, but the room is clean, and the staff is nice, nice stay!

        Reviewed February 13, 2019

        See room deals

        Dear Suryani, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments about our clean room also our helpfull staff with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

        Responded November 15, 2021
        ibis Styles Surabaya Jemursari
        9.2
        Exceptional
        SURYANI from Indonesia
        Family with young children
        Standard 2 Single beds
        Stayed 1 night in February 2019

        Clean room”

        We just stay for transit, late check in and early check out, not have too much time to enjoy the hotel, but the room is clean, and the staff is nice, nice stay!

        Reviewed February 13, 2019

        See room deals

        Dear Suryani, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments about our clean room also our helpfull staff with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

        Responded November 15, 2021
        ibis Styles Surabaya Jemursari
        10.0
        Exceptional
        Leony from Indonesia
        Family with young children
        Standard 2 Single beds
        Stayed 1 night in May 2022

        Exceptional”

        Good hotel at surabaya city

        Reviewed June 25, 2022

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        Dear Leony, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

        Responded June 27, 2022
        ibis Styles Surabaya Jemursari
        10.0
        Exceptional
        Leony from Indonesia
        Family with young children
        Standard 1 Double bed
        Stayed 1 night in May 2022

        Exceptional”

        Good hotel at surabaya city

        Reviewed June 25, 2022

        See room deals

        Dear leony, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

        Responded June 27, 2022
        ibis Styles Surabaya Jemursari
        9.2
        Exceptional
        arsyadya from Indonesia
        Solo traveler
        Standard 1 Double bed
        Stayed 1 night in December 2019

        the bed was really good, they got hairdryer too thats a big plus, the room was clean”

        i would really recommend this hotel too anyone, its worth the money, very good!

        Reviewed December 22, 2019

        See room deals

        Dear Arsyadya, We very much appreciate your comments regarding your stay at the Ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments about our good bed also our room very clean with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

        Responded November 15, 2021
        ibis Styles Surabaya Jemursari
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