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ibis Surabaya City Center Hotel

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Very good
Based on 235 reviewsSee what guests said
7.9
96% would recommend to a friend
ibis Surabaya City Center Hotel
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Lobby
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Lobby
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7.9 Very good guest rating
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"Good Location for business travelling. The location is nea..."

Gevy R.Indonesia
Ballroom
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8.6 Excellent location
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8.6Location
  • Heart of the City

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
1 Double Bed Standard
...
  • City view
  • 15 m²/161 ft²
  • 1 double bed
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Twin Room
...
  • City view
  • 20 m²/215 ft²
  • 2 single beds
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Verified guest reviews

Agoda Reviews (235)
Filter by guest type:
Cleanliness8.1
Facilities7.4
Location8.6
Room comfort and quality7.7
Service7.9
Value for money8.0
Provided by verified guests of Agoda
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Room type
1 Double Bed Standard
Twin Room
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Showing 181 verified guest comments
12345
7.2
Olliviana from Indonesia
Solo traveler
Twin Room
Stayed 1 night in November 2017
Very good
Inside bath room. No more face towel.
Reviewed November 11, 2017
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7.2
William from Singapore
Business traveler
1 Double Bed Standard
Stayed 2 nights in October 2017
bed cover smell
Pls improve your house keeping system for cleaning bed cover.
Reviewed October 23, 2017
Dear Mr. William, Warmest Greeting from kota Pahlawan Surabaya.. We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit N Hapsoro General Manager
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ibis Surabaya City Center Hotel
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9.2
boedi from Indonesia
Business traveler
1 Double Bed Standard
Stayed 8 nights in September 2017
good location, comfort.
enjoy staying at Ibis city center
Reviewed October 01, 2017
Dear Mr. Boedi, Warmest Greeting from kota Pahlawan Surabaya.. We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit N Hapsoro General Manager
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ibis Surabaya City Center Hotel
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8.4
wang from Malaysia
Business traveler
1 Double Bed Standard
Stayed 1 night in August 2017
good
good
Reviewed September 25, 2017
Dear Mr. Wang, Warmest Greeting from kota Pahlawan Surabaya.. We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit N Hapsoro General Manager
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ibis Surabaya City Center Hotel
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7.2
William from Singapore
Business traveler
1 Double Bed Standard
Stayed 2 nights in September 2017
Very good
Toilet must clean again.....overall good
Reviewed September 17, 2017
Dear Mr. William, Warmest Greeting from kota Pahlawan Surabaya.. We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit N Hapsoro General Manager
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ibis Surabaya City Center Hotel
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8.0
Michael from Australia
Couple
1 Double Bed Standard
Stayed 5 nights in August 2017
A Good Budget Hotel
Good value for money in a central location. Breakfast was very same same with mostly Indonesian meals.
Reviewed August 27, 2017
Dear Mr. Michael, Warmest Greeting from kota Pahlawan Surabaya.. We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit N Hapsoro General Manager
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ibis Surabaya City Center Hotel
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6.0
Phoon from Malaysia
Business traveler
1 Double Bed Standard
Stayed 1 night in August 2017
nothing
nothing
Reviewed August 25, 2017
Dear Mr. Phoon, Warmest Greeting from kota Pahlawan Surabaya.. We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit N Hapsoro General Manager
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ibis Surabaya City Center Hotel
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8.0
Gevy from Indonesia
Business traveler
1 Double Bed Standard
Stayed 1 night in August 2016
Good Location
Good Location for business travelling. The location is near to Tunjungan Plaza and Bon Cafe..
Reviewed July 22, 2017
Dear Mr. Gevy, Warmest Greeting from kota Pahlawan Surabaya.. We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit N Hapsoro General Manager
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ibis Surabaya City Center Hotel
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9.6
Annisa from Indonesia
Solo traveler
1 Double Bed Standard
Stayed 2 nights in July 2017
Always Satisfied
I keep choosing this hotel when I visit Surabaya. Never dissapointed ❤️
Reviewed July 11, 2017
Dear Mrs. Annisa, Warmest Greeting from kota Pahlawan Surabaya.. We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit N Hapsoro General Manager
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ibis Surabaya City Center Hotel
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6.0
William from Singapore
Business traveler
Twin Room
Stayed 1 night in June 2017
nothing
nothing
Reviewed June 18, 2017
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12345
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ibis Surabaya City Center Hotel
|Very good 7.9
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