Icon 36 Hotel & Residence
Newly renovated
Free Wi-Fi
2018

Icon 36 Hotel & Residence

35 Bat Su Str., Old Quarter, Hanoi, Vietnam, 0084
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Superior Icon 36 Hotel & Residence
Superior
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    Lobby Icon 36 Hotel & Residence
    Lobby Icon 36 Hotel & Residence
    Interior view Icon 36 Hotel & Residence
    Deluxe Double City View Icon 36 Hotel & Residence
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    Guestroom Icon 36 Hotel & Residence

    Icon 36 Hotel & Residence Reviews

    8.1
    Excellent
    /10
    (972 reviews)See what guests said
    9.2
    Exceptional

    "Very helpful staff."

    Bonita

    -

    November 7, 2018

    8.6
    Excellent service
    Recommended by 88% of guests

    Things you’ll love about Icon 36 Hotel & Residence

    Things you'll love

    • Airport transfer

    • Located in heart of Hanoi

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.6
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Old Quarter300 m
  • St. Joseph's Cathedral (Nha Tho Lon)640 m
  • Hoan Kiem Lake770 m
  • Hoa Lo Prison970 m
  • Vietnam Fine Arts Museum1.16 km
  • Ho Chi Minh Mausoleum1.29 km
  • Temple of Literature1.32 km
  • One Pillar Pagoda1.48 km
  • West Lake2.08 km
  • Vietnam Museum of Ethnology5.09 km
  • Don't miss out!

    6 travelers have booked today.

    Value for money8.2
    Distance to city center1 km
    Location rating8.6
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport4.4 km

    Rooms available at Icon 36 Hotel & Residence

    8.2
    Excellent
    Room comfort & quality
    Family Triple
    Family Triple
    ...
    • Room size: 32 m²/344 ft²
    • Courtyard view
    • 1 single bed and 1 double b...
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    Deluxe Double with Balcony
    Deluxe Double with Balcony
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 double bed
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    Family Suite
    Family Suite
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 2 single beds and 1 double ...
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    Superior
    Superior
    ...
    • Room size: 23 m²/248 ft²
    • Separate shower/bathtub
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe Double City View
    Deluxe Double City View
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Suite
    Suite
    ...
    • Balcony/terrace
    • Separate shower/bathtub
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    Family Suite with City View
    Family Suite with City View
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Triple Family Room
    Triple Family Room
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Suite
    Suite
    ...
    • Separate shower/bathtub
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    Run of House
    Run of House
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Have a question for Icon 36 Hotel & Residence?

    What people love about Icon 36 Hotel & Residence

    • 9.2
      Exceptional

      "Our stay at Icon 36 Hotel & residence was good."

      Alice M.

      |

      December 24, 2018

    • 10.0
      Exceptional
      Staff 

      "I book for another family and they said this is excellent hotel in Ha Noi Very suitable for family to discover Ha Noi Thank you all staff!"

      Pham

      |

      January 6, 2019

    • 6.0
      Review score

      "Good hotel"

      Thanh T.

      |

      May 23, 2018

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    More about Icon 36 Hotel & Residence

    More about Icon 36 Hotel & Residence

    10.0
    Exceptional

    "Room was clean and good size."

    Gerry

    |

    December 21, 2018

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    An overview

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    What they offer

    10.0
    Exceptional

    "Hotel was great."

    Nguyen

    |

    December 10, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    Highway4 Bat Su
    50 m Vietnamese
    Vinh Loi Restaurant
    60 m Vietnamese
    Che 4 (Bon) Mua
    220 m Vietnamese
    American cuisine
    American cuisine
    Hanoi Rocks Bar
    280 m American, Bar, European
    iCream Lab
    380 m American, Australian, Vietnamese
    Jalus vegan kitchen & cafe
    470 m American, Asian, Cafe
    Asian cuisine
    Asian cuisine
    My Van Than
    10 m Asian, Chinese, Vietnamese
    Hanoi Charm Restaurant
    10 m Asian
    Viet Cooking Class & Restaurant
    60 m Asian, European, Gluten Free

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Icon 36 Hotel & Residence from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (972)Booking.com Reviews (306)
    8.1
    /
    10
    Cleanliness7.8
    Facilities7.3
    Location8.6
    Room comfort and quality8.2
    Service8.6
    Value for money8.2
    All languages
    All guests (972)
    All room types

    Show reviews that mention 

    Showing 633 verified guest comments
    12345
    10.0
    Exceptional
    Nguyen from Vietnam
    Solo traveler
    Superior
    Stayed 1 night in May 2019

    Excellent”

    Buffet breakfast in hotel is great choice. Despite not a lot of foods, it is still enough for your demand. Facilities are well maintained. It's not new hotel but you will feel cozy and be new when you stay. That's reason I prefer to stay there so many times. Do not hesitate to book this hotel if you want to feel like home. Nice hotel in heart of Old Quarter.

    Reviewed May 22, 2019
    10.0
    Exceptional
    Nguyen from Vietnam
    Solo traveler
    Superior
    Stayed 1 night in May 2019

    Great hotel”

    It is an extremely amazing stay. Room is large and bed is comfortable. I really like the feeling with bathtub in the room. Staff is helpful and attentive. They are always ready to smile and help anything I needed. Manager Marcus is special man. He covers everything in the hotel and doesn't miss any minute to take care. Highly appreciated.

    Reviewed May 22, 2019
    9.6
    Exceptional
    JIT from Malaysia
    Family with teens
    Family Triple
    Stayed 1 night in May 2019

    Recommended ”

    greatly location, easy to visit every tourism spots as like train Street, Hanoi night Market, Dong Xuan Market, beer street ect by walking, walking time approximately 6 minutes, to train Street 10min walking The hotel staffs are so friendly with cheer and smile, make us feel like home. Prompt reply from hotel to answering all enquiries via message

    Reviewed May 22, 2019
    10.0
    Exceptional
    Glenn from United States
    Solo traveler
    Superior
    Stayed 3 nights in May 2019

    Excellent place to stay”

    Soon after I booked my room I received an email from Marcus at the hotel asking to assist with transportation from the airport. When I arrived at hotel, they were expecting me and had check-in process nearly complete. Marcus assisted me with tour plans and made sure I was able to make the most of my stay in Hanoi. He arranged all my tours which were a little more than I could buy off the street, but they were the highest quality. Not sure the cheaper ones would be as quality. Definitely book tours with the hotel. Room was big, clean comfy and AC blows cold. Breakfast was plentiful. I checked out at noon, but train was at 8. They let me come back and shower before my train. Absolutely a wonderful place to stay in the middle of Old Quarter.

    Reviewed May 09, 2019
    8.8
    Excellent
    Sheue from Malaysia
    Group
    Family Suite
    Stayed 4 nights in May 2019

    Nice staff and service”

    The hotel manager "Marcus" provided us a lot of information before we depart to Hanoi, he even recommended us the tour package and help us booked for it. The staff there is very helpful, when the water heater is not working, they will fix is immediately without any delay. Also, the last day when we stay in this hotel, we need to take our flight at 8am which we need to depart from hotel at 6am, they even help us packed some food ( bread and eggs) for us for our breakfast, even the restaurant is not open for breakfast yet.

    Reviewed May 16, 2019
    8.4
    Excellent
    Tran from Vietnam
    Family with young children
    Family Triple
    Stayed 2 nights in May 2019

    Excellent”

    Buffer it đồ ăn

    Reviewed May 22, 2019
    8.4
    Excellent
    Daniel from United Arab Emirates
    Solo traveler
    Superior
    Stayed 1 night in March 2019

    Just right ”

    Conveniently located close enough to old quarter to walk into the mayhem while being far away enough to be quiet and peaceful. No parking available but the staff took care of my bike for me, nothing to complain about but nothing to sing about either. Worth it for a private room 🤷🏻‍♂️

    Reviewed March 18, 2019
    10.0
    Exceptional
    Heng from Malaysia
    Group
    Superior
    Stayed 3 nights in March 2019

    Good location, good customer service, Kind and helpful staff”

    Highly recommended for old quarters stay, clean and spacious room, pleasant and friendly stay, being assisted by Marcus upon check in for some tourist must-go-spot in Hanoi, booking for day trips (cheaper and more reliable) and warmly welcomed! Strategic location with few steps to all u need in Hanoi!

    Reviewed March 10, 2019
    10.0
    Exceptional
    Banga
    Group
    Superior
    Stayed 1 night in May 2019

    Exceptional”

    Facilities were good quality. It was not new hotel but they know how to refurbish them. We did not care a lot about the room although it was very good. They got nice service and we just loved it once we arrived at the hotel. Thanks all

    Reviewed May 06, 2019
    10.0
    Exceptional
    Banga
    Group
    Superior
    Stayed 1 night in May 2019

    Great time in Hanoi”

    Staff was extremely amazing. Marcus manager leads his team to be the best. They advised us interesting places, restaurant and also arranged wonderful Day trip to Halong and NinhBinh. We just booked it after 10 minutes with no hesitation. Breakfast in basement was also good quality ( continental buffet ). Definitely go back next time if we are travelling to Hanoi

    Reviewed May 06, 2019
    10.0
    Exceptional
    Banga
    Group
    Superior
    Stayed 1 night in May 2019

    Excellent small hotel”

    Very nice small hotel. Just few steps to lots of attractions and centre lake. Friendly and helpful staff. Clean room. Easily walkable city so can stay in most places close to. Would recommend this hotel

    Reviewed May 06, 2019
    10.0
    Exceptional
    Magee
    Group
    Superior
    Stayed 1 night in May 2019

    Only 2 nights - not enough”

    We checked in late afternoon and did Halong bay trip in next morning. All arrangments from airport tranfser to tour were amazing. We just booked them after few conservations. Our room was very comfortable and cozy. Bathtub was nice. We have travelled a lot but there are a few hotels that have bathtub. And Icon is one of that. It is very advantage for them. The location is great also. It would take some minutes walk to night market and food area. A very special place

    Reviewed May 04, 2019
    10.0
    Exceptional
    Sher
    Couple
    Superior
    Stayed 1 night in May 2019

    Amazing”

    Just what we are looking for. Room are small but adequate and clean. We stayed on 7th floor which are very quiet and has a great view. Breakfast was good with enough options to keep you satisfied. Love this place!!!

    Reviewed May 04, 2019
    10.0
    Exceptional
    Blair
    Couple
    Superior
    Stayed 1 night in May 2019

    Nice surprise”

    Room was clean and comfortable bed. Tour arrangement to NinhBinh was such memorable on good price. You pay higher, you get more quality. We were advised lots of things to visit like Train Street, Beer corner and local market,ect... location is unbeatable. Everything was wonderful and it was over expectation for this price.

    Reviewed May 04, 2019
    10.0
    Exceptional
    Blair
    Couple
    Superior
    Stayed 1 night in May 2019

    Nice hotel in downtown”

    Was there for two nights . Staff was GREAT. Marcus and his team did really good job, made us feel at home, can't say enough. Breakfast was nice on continental buffet. Must stay if you like to stay in downtown

    Reviewed May 04, 2019
    10.0
    Exceptional
    Sunny
    Couple
    Superior
    Stayed 1 night in April 2019

    Amazing”

    This place is fantastic. We stayed on the 6th floor and everything was perfect. Wifi was strong, facilities were enough and well refurbished. From the service to the check out we were NEVER let down ! We will be back. Marcus and his team were truly a fantastic greeter and high customer service. Definitely enjoyed our stay.

    Reviewed April 30, 2019
    8.0
    Excellent
    Vivian from Singapore
    Group
    Family Triple
    Stayed 3 nights in January 2019

    Great”

    Good location. Breakfast is not too bad as well. Room very clean even though it’s rather small. But understandable since it’s right smack in the middle of the bustling streets of Hanoi. Near convenience stores as well. Staff is friendly and helpful. Definitely will be back again.

    Reviewed February 10, 2019
    8.0
    Excellent
    YIk from Indonesia
    Family with young children
    Family Triple
    Stayed 4 nights in December 2018

    pleasant stay”

    We booked for a family room for 4 nights. Marcus, the manager did a fantastic job on telling us around hanoi and help us book a day tour to Halong Bay. We had to purchase top up value for our mobiles as we need to make a call, the front desk was so helpful to purchase it for us given the communication barrier. It's located quite a distance from the main area, but you can find food around even at odd timing. There is a convenient shop and laundry shop opposite which is ideal. The bed would need some improvement though. I could feel the springs to the bed and had backache throughout my stay. My husband and son was fine with it though. Breakfast is reasonable with a few choices of food. Overall, I would like to highlight that the staff is exceptional.

    Reviewed January 05, 2019
    7.6
    Very good
    Denise from Indonesia
    Couple
    Deluxe Double City View
    Stayed 1 night in May 2019

    Good location, friendly staffs, big room. ”

    Good location, friendly staffs, big room. Breakfast is better to eat outside, Surrounding has lots of local food. Shower needs upgrading as the water came out so little, difficult to wash hair. Other then that all are good.

    Reviewed May 13, 2019
    7.2
    Very good
    Denise from Indonesia
    Couple
    Deluxe Double City View
    Stayed 1 night in May 2019

    Good location, friendly staffs, big room”

    Good location, friendly staffs, big room. Breakfast is better to eat outside, Surrounding has lots of local food. Shower needs upgrading as the water came out so little, difficult to wash hair. Other then that all are good.

    Reviewed May 13, 2019
    12345
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    • Excellent location
    • Old Quarter
    • Hanoi Railway Station is within 1.31 km