Icon 36 Sapa Hotel
Conveniently situated in the Sa Pa City Center part of Sapa, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.
Bicycle rental
Car park
Shuttle service
Free Wi-Fi in all rooms!
Fitness center
Sauna
Front desk [24-hour]
BBQ facilities
Very well and happiness ”
Room no. 510 so fine and clean. Breakfast so delicious. Employees very smile and suggest to travel sa pa so well, we're happy to stay here.
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Very happy customer!”
Nice facility, nice view from the room, nice staffs, good value. The hotel let me checkout later than 11am with no extra charge since the trip back to Hanoi is at 3pm. Appreciate that.
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Excellent views for an excellent price. ”
Great friendly service. Clean room and atmosphere. Would recommend to all my friends and travelers.
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Good location, nice views and friendly staffs.”
The location is very quiet, relaxing and renewing! However, I hope that their facilities will be improved when it comes to their Dining and gardens. All I can say is that the price paid is all worth it! Also we love the initiative of replacing towels and coffees everyday! I just hoped that the breakfast will be served even if you arrived 5mins before 9am. Anyway, such a good place and location!!!
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Very nice”
Very nice hotel with mountain view from our room. The personnel was very very kind to us, we could even put our stuffs after the checking so we could go for a trek before leaving Sapa. Also we got a massage that was proposed for a few dollars. Finally was the hotel well located.
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Great View of Sapa, Great Customer Service”
Booked a Superior Room, but moved us to the family room with a view when the room was unoccupied. Staff always willing to do the extra leg work for you to accommodate you. Breakfast choice was limited, but for the price of the booking it was okay. Had to walk a little bit up to the hotel from the town center, but the view was spectacular. Room was clean, heater worked well.
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Exceptional”
The hotel room is very nice. The hotel is near to Fan Si Pan.
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Great View ”
Hotel has a great view and good staff (selectively) some were great and some were so so. We booked three rooms for only one night. The beds in one of the room was very hard. The toilet in one of the room had only very hot water. So it's a rather old hotel, and if you checked in late and face a not so friendly staff then you won't be able to change your room much. Still a not bad deal overall, the view and location is great.
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Good view”
Good view, good service. but something bloken ex: toilet door can't be locked, door of shower chamber can't be slided to close
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Value with money”
Nice hotel with near center location, helpfull staff, my room have mountain view, it is stunning
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Former beautiful hotel, but needs a new touch ”
The hotel was large, with a potential good view (high risc for cloudiness in some periods), but only for a few rooms and for the restaurant. The included breakfast (buffet) was alright - it seemed to be missing some things, but that might be because of the low season. The staff was mostly smiling and kind, but a few seemed to be a bit mad, and not that nice to us. The room and bathroom was fine, but the minifridge wasn’t cold, the AC was the only option for heating, and as it wasn’t effective enough for the entire room, it was a bit cold - especially since it was in last of November, with 5-15 degrees outside. The bed was really hard, but some people might prefer that. Option for renting motorbikes - 60/120k D for a half/fill day (calendar day, not 24 hours). ~7 minutes walk to the city centre. The hotel seemed a bit worn down, and if it had a small makeover, it would be really nice!
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Hot water wasn't hot at all in winter. ”
This hotel is on the quite street, good for those who like peace and quiet. Breakfast was plenty as long as you enjoy local food. Sapa Town is dusty at present, although the hotel try to keep up but there is still dust everywhere, however the room wasn't that clean as we would have liked. Hot water is almost luke warm, not so great when it's cold outside.
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Good”
Staff arrangements everything was good, just the location a bit far away from Sapa Town area(but it's depends on yourself),it's take around 10-15 min walking time to reach the town, maybe is located uphill area so it's take longer time. But everything shouldn't be a problem And the more important is need to enhance the WiFi connection
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It's not what it looked like”
I booked this property because it looks nice in photos and reviews. But when I get there, it's kinda disappointed. Everything is old, facilities are aged, esp bathroom was unexpected. Although it got the really nice view, and the design is really good, but I think I've been late for 10 years. The breakfast included is also unexpected. There's no buffet during weekday due to there's not much tourists. And even the buffet is not good either, some dishes were too salty or too bland. If the hotel's owner decide to renovate the hotel and replace the cook, I promise I'll get back there in the future.
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Just managed to stay for few hours”
Just basic hotel with very few options
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So so ”
We had room 507. When we booked it it was a mountain view and garden view room. There was no mountain to look at and no garden in sight. When we went to the front desk to let her know she just replied all rooms are mountain view (which was definitely not true). The only view we had from our « supirior room » was the dirty street and the back of the hotel sign. The windows were thin and had gaps when you closed them. From 6am all you heard where scooters big trucks and tooooooo many horns. The other rooms looked nice from the outside so if you get one of those you might be lucky. I would recommend not to book the superior double with mountain and garden view as it was not very superior at all (507) my suggestion is to ask for a new room if you get this one but, other than that you might be ok. Safe travels and great journeys!
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Cheat”
Employees cheat for fuel bills. Because the oil has not run out I'm a servant But told the new tourists that they had added their own oil
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Do Not go here!!!!”
It was bloody awful, nothing like the pictures. We were charged extra for everything and we left after 6 hours because we couldn’t stay there. We have travelled all of south east Asia before so we really are not picky in our places!
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Fabulous service”
I have stayed in some hotels in Icon 36 Group from Ho Chi Minh to Hanoi as well as to Sapa. They made me very suprised about what they served customer. Room was large and had a very good valley view. Staff were always trying to help with all inquiries. Highly recommend
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Best experience ever”
This hotel has definitely got the best value for money,They have been a great help in our trip, upgrading us to a mountain view room, allowing us to check in way before the check in time because we arrived early in the morning.The areas are nicely equipped, magnificent, with views that are great, beds and showers, TV, towels provided, blankets and sheets. We'd highly recommend this particular hotel to anyone planning to invest some time in Sapa.
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