Stayed here many times”

My family and I visit Penang once every few months and we have stayed at Iconic hotel for no less than 6 times. Front desk service is always great with welcome drinks and hand towels to refresh weary travelers. Cant complain anything about the wifi except devices sometimes get kicked out of the network - no biggie. This trip we did not get the breakfast but from past experiences, the buffet has something for everyone. Two things that really bug me is: ONE PLY TOILET PAPER - please do something about it Lighting is too dark in the washroom and difficult for ladies to apply make-up

Impressive hotel ”

This is our first visit to Bukit Mertajam as we always visit only Georgetown. We check in late 10:40pm on Saturday still worry there will have problem on checking in (no staff attended/ can’t get the room we want) however their staff are so attentive and get us room check in with my friend under different booking on the same level and our room just beside each other. Fulfil all our requests :) Security is good as our room card is only allow to go the floor we stay. The room is new and clean, bed is comfy and large, In love with the big ceiling shower head in bathroom! The build in hair dryer will stop after 1mins use however hotel do provide a portable hairdryer upon request which I feel the sincerity on their services! We stayed for 2 nights and their Housekeeping done their job well! Nearby have TONS of restaurant, bar & cafe! Royal Tea which beside Starbucks has the best bubble tea & coffee ! The location is just beside a highway and it’s quite convenient to go nearby local food stall too! Overall, we enjoyed staying at iconic and definitely will stay and refer Friend and family when we visit Bukit Mertajam again:)

Good for stopover ”

Iconic Hotel may not be near any penang hotspots, it's great for stopover as its a stone throw away from NSHW. Secure parking within the hotel and several eateries are within walking distance.

Superb hotel in Prai ”

I was stayed here for 2d1n for attended my friend's wedding, a nice hotel in icon city with lots of little special touches during my stay, the frontline service was good and serve me welcome fruit juice and wet towel when check-in, it really make me feel refreshing Hotel provided all the necessary amenities and room is clean, bed is comfortable, swimming pool is nice, Location is convenient, nearby with a lot of cafe shop & dining restaurant, but except that i facing a problem that i'm unable to remove the basin plug in my toilet. Overall is pretty good, will recommend to who those bringing family with kids or elderly, or anyone seeking accommodation for business trip in this area.

Exceptional”

The room is big n cosy, just that the soundproof is not that good..I’m iconic return guest, I stayed at this hotel for second time, first time I could hear my next room guest snoring, and this second time, my next room is busy doing something I don’t know what..the guest was knocking on the wall or floor at night time. I feedback to the hotel, they r so sweet to provide me ear plugs..but I don’t like having things stuck to my ears while slping..anyway, overall the hotel is a very nice place with good services.

Great stay with great hospitality”

We were in BM for a visit and decided to stay at this new hotel given its location near to many eateries as well as BM town. We were pleasantly surprised by the excellent service provided by the well-trained staff of the hotel. They easily surpass many of the usual kind of service given at other similar starred hotels. Particularly the door man, Krish, who was very alert, quick and friendly, and spoke very well. Good to see that the dessert menu included a very classic dish - Bomb Alaska. We did not get to try it this time but hopefully we get to the next time. This hotel is definitely a place to stay when in Bukit Mertajam or Prai area. The location is very central and parking is well lit. Overall very clean and modern.

A very new hotel with excellent service”

Stayed in Iconic Hotel last week for 4 nights. A very new hotel in Icon City with restaurants and cafes within walking distance. However, the nearest convenience store is at Petrol Kiosk about 5 minutes walk away. It would be good if there is a 7-11 store in Icon City. Staffs were friendly and helpful. Breakfast served was equally good. Room is clean and nice. One flaw is the room not sound proof, can hear the voice of guest coming from the room besides mine. It will be perfect if the hotel can work on this issue.

Highly recommend ”

We had a nice impression towards this hotel since we step in. Welcome drinks, professional staff service, and the room was big, clean and bright enough. Facilities of this hotel are well served. Buffet Breakfast has variety of choice, worth the price. Hope they can keep up good work, and we will definitely choose this hotel again for our next visit in Penang, even it is far away from the Pinang island.

Great location for visiting Surrounding industrial park”

Iconic Hotel located near Juru exit from the Plus highway, make it easy accessible to industrial estate such as Prai, Bukit Minyak and so on at the mainland of Penang. Plenty of eateries and cafes and wine bars within walking distance from the hotel. The hotel has high ceiling, comfy king bed and friendly staff at the front counter. However, certain criteria need improvement to make the stay more comfortable – noise from the aircond blower is too loud even turned it to low. Blinking light from the smoke detector right above the bed is annoying when you need complete darkness. Breakfast selection is ok but the presence of house flies does not add value to it.

Neat clean and attentive”

Enjoyed our hotel stay at Penang iconic hotel , the only thing I didn’t enjoy is the breakfast offered, hope to see improvement in our upcoming visit

Nice Modern Hotel, Awesome Staff”

When I first booked the hotel, didn't know what to expect since it's located in a 'not so happening' area of Penang. What greeted me simply blew me away: a modern hotel with very friendly & attentive staff. Check in was very straightforward & since I had already informed the hotel about my wheelchair bound mum, they even had it ready for her! The staff are always smiling & greeting you at every available opportunity. They even offered free cotton candy from the cotton candy maker located next to d reception. The welcome drink and cold face towel were so refreshing too. The room is not too big but very tastefully decorated with modern fittings. The king-sized bed was massive! Very comfy & soft pillows too. All items found in d mini bar are free (coke, water bottles & a can of Chrysanthemum tea). It's an open wardrobe here. Bathrobe is provided. TV has a number of good Astro channels. Breakfast was the best: awesome variety & delicious. Free coffee at lobby. Will definitely come again.

Pleasant Stay! would definitely come back ”

Very satisfy . Staff- very helpful and efficient Room-big and spacious , modern and clean. Free parking. the bed and pillow was really comfortable and i had a very good sleep and recharged. Location- strategic location at Icon City Bukit Mertajam, a lot of restaurant and cafe nearby. Massage centre is just next to the hotel. My family and i love this hotel

Iconic hotel the best choice”

Greeted by friendly reception and concierge, strategic location and comfy room. Staying Iconic is always the right choice when come to Penang!

Worth it”

New Hotel. In operation for about 7 months. Nice place to stay especially for family with young children/baby as the hotel is clean. Staff is nice and very helpful. Location is good if you plan to stay in the mainland. Easy access from PLUS Highway as you can spot the Hotel not far from Juru exit. About 15 minutes drive to Penang Bridge and popular Sg. Dua 'Prawn Mee'. Breakfast is good with plenty of choices for local and western. Will definitely come again.

WORTH FOR MONEY”

IF ANYONE WHO COME PENANG FOR TRAVELING, CAN STAY ICONIC HOTEL.

Always a great stay”

Iconic Hotel is always our to go hotel whenever we are in town. The best facilities. Convenient and the location is good. The hotel also always upgrade us. Thank you Iconic!

Great stay! ”

Thank you Iconic Hotel for the hospitality. I think this is our many times staying at your hotel and we are always satisfied. Also allows us to pre check in and also late check out. Thank you very much!

A modern and new hotel”

Reasonable size room and a lot of dining options within walking distance. Good location at Seberang Prai.

In total view for Iconic Penang.”

Its my only choice to stay in Iconic Hotel for each time business trip to Penang.

Solid hotel”

The hotel's location makes it ideal for me as it's near my customers. After a long day, I can look forward to a clean hotel room with a comfortable bed. Dinner options just outside the hotel are plenty. The condition of the hotel is not as good as my first time here (wear and tear expected) but hopefully Iconic management will look into this aspect.