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Authentic Hanoi Hotel

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Cemerlang8,3
Berdasarkan 124 ulasan
Authentic Hanoi Hotel
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"The hotel is clean and new. The facilities are nice. The sta..."

TuyenVietnam
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8,7 Lokasi sangat bagus
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8,7Lokasi
  • WiFi gratis di semua kamar

  • AC

  • layanan kebersihan harian

  • balkon/teras

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Pilihan kamar
Deluxe dengan Pemandangan Kota (Deluxe City View)
...
  • Pemandangan: Kota
  • 25 m²/269 ft²
  • 1 Ranjang Double
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Suite Junior dengan Balkon (Junior Suite with Balcony)
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  • 35 m²/377 ft²
  • 1 Ranjang Super King
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Kamar Superior Double atau Twin (Superior Double or Twin Room)
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  • 1 Ranjang Super King atau 2...
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Kamar Keluarga dengan Pemandangan Danau (Lake View Family)
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  • Pemandangan: Danau
  • 50 m²/538 ft²
  • 1 Ranjang Single dan 1 Ranj...
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Kamar Superior (Superior Room)
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  • 25 m²/269 ft²
  • kamar bebas asap rokok
  • 2 Ranjang Single atau 1 Ran...
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Suite dengan Pemandangan Danau (Lake View Suite)
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  • Pemandangan: Danau
  • 50 m²/538 ft²
  • 1 Ranjang Queen
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Kamar Deluxe - 2 Tempat Tidur Twin (Deluxe Room - 2 Twin Beds)
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  • Pemandangan: Kota
  • 25 m²/269 ft²
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Premium 1 Ranjang King dengan Pemandangan Kota (Premium 1 King Bed with View)
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  • Pemandangan: Kota
  • 35 m²/377 ft²
  • 1 Ranjang Double
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Jarak dan Informasi berguna

bandara terdekat
  • Bandara Gia Lam (VGL)
  • 3.5 km
  • Bandara Internasional Noi Bai (HAN)
  • 21.3 km
Transportasi umum
  • Hanoi Railway Station
  • 1.6 km
rumah sakit & klinik
  • Rumah Sakit Viet Duc
  • 840 m
apotek
  • Quan Hoan Kiem Pharmacy
  • 570 m
toko serbaguna
  • Circle K
  • 250 m
Mesin ATM
  • ATM
  • 560 m

Informasi lengkap Authentic Hanoi Hotel

Ringkasan

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Ulasan wisatawan yang terverifikasi

Ulasan Agoda (124)Ulasan Booking.com (9)
7,6
Pilihlah Jenis Wisatawan
Kebersihan8,6
Fasilitas6,1
Lokasi8,7
Kenyamanan dan kualitas kamar8,4
Layanan8,5
Harga berbanding mutu7,9
Diberikan oleh tamu asli Agoda
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Selengkapnya
Jenis Kamar
Deluxe dengan Pemandangan Kota
Premium 1 Ranjang King dengan Pemandangan Kota
Suite dengan Pemandangan Danau
Kamar Superior
Urutkan berdasarkan
Menampilkan 115 ulasan
12345
10,0
Phan dari Vietnam
Wisatawan bisnis
Kamar Superior
Menginap semalam pada bulan Juli 2017
Good location
Convenience
Diulas pada 07 Agustus 2017
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8,0
Tuyen dari Vietnam
Wisatawan bisnis
Kamar Superior
Menginap semalam pada bulan Mei 2017
Nice and new hotel
The hotel is clean and new. The facilities are nice. The staffs are awesome and helpful. Definitely come back
Diulas pada 12 Mei 2017
Dear Mr. Tuyen, Thank you so much for your stay with us and taking your time to post your review. It is always a pleasure to read such wonderful comments about our staff and service and we very much look forward to seeing you again for your next stay. Best regards Hoang Tha - Customer Care Service
Direspon pada 07 Juli 2017
Authentic Hanoi Hotel
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2,0
NGWE dari Myanmar
Keluarga dengan anak dewasa
Deluxe dengan Pemandangan Kota
Menginap semalam pada bulan Desember 2016
Unacceptable
I was thinking twice to make this feedback. This is not personal but for those who travel are to be aware of this situation. We arrived from Ha Long Bay after 4 hr long drive with tiring for good rest. The receptionist said sorry to say rooms were not available with problems but no reasonable ground to believe. Possibly they were given to other guests who offered more than we did. We were told that they have called Agoda but no response. All of us were told to transfer the hotel Gia Bao which is about 5 mins walk under heavy traffic. We went there with luggage on wheels. Another hotel gave us unpleasant situation that the quality rooms we were given are doubtful. Eventually sale executive of Authentic Hanoi hotel apologised and made deal to provide us two rooms. However we were wasted out valuable time by arguing for the rooms that had been reserved a month ago! What a surprise! I do not wish anyone who books same hotel via Agoda in trouble. Think twice, think thrice to avoid hassle.
Diulas pada 21 Desember 2016
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7,6
Xuan dari Vietnam
Wisatawan bisnis
Deluxe dengan Pemandangan Kota
Menginap semalam pada bulan November 2016
Good hotel for value.
The hotel location is quite convinience to wlk around the city centre. For three star hotel, light ambiance and room decor is over acceptable. Staff is nice, but still room for improvement. However, bathroom floor might hurt your feet due to a small gap at the door. Overal, this is a good place to stay.
Diulas pada 07 November 2016
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9,2
Goh dari Singapura
Pasangan
Deluxe dengan Pemandangan Kota
Menginap semalam pada bulan Oktober 2016
Refurbished old hotel that's still pretty worth the Price
Rooms & toilet is huge. However the design of the shower area needs improvement. All the water starts flowing out of bath tub when you shower. Gym feels alittle claustrophobic, with the musty smell of the carpet. Service was around expected standard. breakfast spread can be better.
Diulas pada 07 Oktober 2016
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6,0
Heejoo dari Korea Selatan
Wisatawan bisnis
Menginap selama 3 malam pada bulan Mei 2016
clean and comfortable
good location and comfortable bedding. but no windows.
Diulas pada 21 Mei 2016
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7,6
Simon dari Inggris
Wisatawan bisnis
Deluxe dengan Pemandangan Kota
Menginap selama 2 malam pada bulan April 2016
Not top of their game in this highly competitive sector
First timers in Hanoi may be tempted to write glowing assessments of any one of these great Old Quarter hotels as each generally sets a high standard. As an experienced user of this class of hotel however, I am somewhat more critical as there are good and there are truly excellent hotels within this sector. Don't expect fantastic guest facilities in this sector however, these a glorified bed and breakfast inns so all you have for judgement is the standard of service, the standard of care, the standard of the room and presentation and choice of food. As I also like to be picked up and dropped off by the hotel at the airport, this service is also rolled up into the overall perception of the hotel "experience". Where I think this hotel needs to pull its socks up is in the inconsistency of guest relations / customer service. The front desk staff vary from suoper polite to downright indifference!! There is little proactive "niceness". You almost have to squeeze it out of the front desk. One time asking for directions to the restaurant area of town the receptionist simply walked off to attend to something more important I guess. Her colleague took over, was immensely polite but sent me immediately off in the wrong direction!! The room is really very good. No complaints. Nice big window well appointed bathroom, all the conveniences, slippers, toothpaste, shoe shine etc etc. Water temperature in the shower was disappointing however, each time failing to deliver a decent warm shower. Bed fine, AC fine, TV big flat screen ... really everything you need but I do like a hot shower and don't like to compromise. Breakfast was not great. Unless you are up at 7am, everything is allowed to go cold and nasty and staff are few and far between. To counter all that cold sad looking food I did get a nice fresh hot omelette within minutes of asking. Generally then the hotel was OK. The Hotel Limousine was however nightmarish... bearing in mind the going rate is $18 each way and I am norma
Diulas pada 02 Mei 2016
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7,3
Cheng dari Singapura
Wisatawan bisnis
Menginap selama 2 malam pada bulan April 2015
Great Stay but Price a bit too high
Good BF, Bed and bath
1) Aircon start up too slow, take 10mins b4 feel the cold. 2) Find out Hotel Price is lower than Agoda price, US$80 Vs US$100
Diulas pada 24 April 2015
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9,3
CK dari Malaysia
Wisatawan bisnis
Deluxe dengan Pemandangan Kota
Menginap semalam pada bulan April 2015
Good location and excellent service
The check in is very fast, the staff served us ice tea whike waiting. The location is near to the old quater, nearby there are many eating places.
The check in is very fast, the staff served us ice tea whike waiting. The location is near to the old quater, nearby there are many eating places. With the help of the front desk staff, we managed to rent a motorbike. When we complained that it is faulty - the hotel staff help to contact the motorbike company to have it changed. There's anew Italian ice cream shop selling creep and various types of ice cream.
Diulas pada 20 April 2015
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7,7
CK dari Malaysia
Wisatawan bisnis
Menginap semalam pada bulan April 2015
Nice Hotel and fast check in
Location, clean ,spaceious room and friendly staffs
Thelocationis very ideal for travellers who plan to visit Spa by bus because Sapa Express ticketing office is just director opposite the hotel. So I had my breakfast at 6:30am , than walk over at 7am-super convenience. Sapa Express is a better alternative than taking a Train to Sapa- cheaper and faster. We felt very safe throughout the journey which took about 5 hrs. We left at 7am, arrived at Sapa centre at around 12pm.
Diulas pada 18 April 2015
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Authentic Hanoi Hotel
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