Cinnamon Citadel Kandy
Cinnamon Citadel Kandy
Lihat semuanya (41 foto)
Tempat tidur Cinnamon Citadel Kandy
Tempat tidur
Lihat semuanya (41 foto)
Lobi Cinnamon Citadel Kandy
Lobi
Lihat semuanya (41 foto)
Tampilan interior Cinnamon Citadel Kandy
Tampilan interior
Lihat semuanya (41 foto)
Tampilan interior Cinnamon Citadel Kandy
Tampilan interior
Lihat semuanya (41 foto)
LOKASI PROPERTI Cinnamon Citadel Kandy
LOKASI PROPERTI
Luar biasa
Lokasi
8,0
Lihat semuanya (41 foto) Cinnamon Citadel Kandy
Lihat semuanya (41 foto)
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Cinnamon Citadel Kandy

Lokasi strategis
- 1,17 kilometer dari pusat kota
Luar biasa
Berdasarkan 653 ulasanBaca ulasan tamu
8,2
/
10
Luar biasa kebersihan
8,5
90% akan merekomendasikannya ke teman
Harga dan kualitas8,0
Jarak ke pusat kota6 Km
Nilai lokasi8,0
Bandara terdekatBandara Internasional Bandaranaike (CMB)
Jarak ke bandara82,9 km
90%

akan merekomendasikannya ke teman

Properti Pilihan Agoda

2017

Pemenang Gold Circle Award

  • Shuttle bandara

  • WiFi gratis di semua kamar

  • Taman

  • Layanan kamar 24 jam

Penawaran kamar
8,3
Luar biasa
Kenyamanan & kualitas kamar
Deluxe
Deluxe
...
  • Ukuran kamar: 56 m²/603 ft²
  • Pemandangan: Kebun
  • 1 kasur double atau 2 kasur...
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Superior
Superior
...
  • Ukuran kamar: 42 m²/452 ft²
  • Pemandangan: Kebun
  • 1 kasur double atau 2 kasur...
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Superior Kamar Saja (Superior Room Only)
Superior Kamar Saja (Superior Room Only)
...
  • Ukuran kamar: 42 m²/452 ft²
  • Pemandangan: Kebun
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Suite
Suite
...
  • Ukuran kamar: 69.68 m²/750 ...
  • Pemandangan: Kebun
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Double room - De Luxe
Double room - De Luxe
...
  • Balkon/teras
  • Pancuran
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Twin/Double room - De Luxe
Twin/Double room - De Luxe
...
  • Balkon/teras
  • Pancuran
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Twin/Double room - De Luxe - Breakfast
Twin/Double room - De Luxe - Breakfast
...
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    Room Capacity 5
    Room Capacity 5
    ...
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      Twin
      Twin
      ...
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        Suite Triple (Triple Suite)
        Suite Triple (Triple Suite)
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          Ulasan tepercaya dari tamu kami

          Ulasan Agoda (653)Ulasan Booking.com (865)
          8,2
          /
          10
          Kebersihan8,5
          Fasilitas8,3
          Lokasi8,0
          Kenyamanan kamar8,3
          Layanan8,3
          Harga dan kualitas8,0
          Diberikan oleh tamu asli Agoda
          Semua bahasa
          Semua tipe wisatawan (653)
          Semua tipe kamar
          Menampilkan 571 komentar tamu
          12345
          9,6
          Spektakuler
          Christopher dari Inggris
          Pasangan
          Superior
          Menginap selama 2 malam pada bulan November 2018
          Staff went above and beyond”
          We spent a very relaxing 2 nights here. We could not fault the staff for their help and friendly efficiency. The restaurant in particular served delicious food and coped well with our food allergies. Thank you for a lovely stay.
          Diulas pada 08 November 2018
          6,0
          Mahinda dari Inggris
          Pasangan
          Superior
          Menginap selama 2 malam pada bulan Juli 2018
          Pretty Average !!”
          Please look for better options. Cinnamon name brought us here but the benchmark standards were dropped. Not enough parking spaces for cars. Breakfast was ordinary but the hoppers made by Irene was classy! She made a great effort single handedly to keep all guests who lineup for her service happy. Some items eg ;fresh orange juice and masala tea were on a payable basis. Apart from that Cinnamon Citadel in Kandy has nothing amazing to remember ! If not for Mahaweli river this place has not got much to offer .
          Diulas pada 18 Agustus 2018
          10,0
          Spektakuler
          Rajveer dari Thailand
          Pasangan
          Superior
          Menginap selama 2 malam pada bulan Juni 2017
          Excellent Hotel & Experience”
          Hotel very nicely located by the river with panorama pool view. Modern decors & cleanly maintained. Excellent in house Dining with plenty of food choice at great prices with an excellent breakfast with exotic choices. Evening musicians at the lobby were excellent as well. Not cheap but easily the best hotel we stayed in our Sri Lankan trip.
          Diulas pada 19 Juni 2017
          10,0
          Spektakuler
          Dammika dari Sri Lanka
          Wisatawan bisnis
          Menginap semalam pada bulan September 2016
          Pleasant Stay”
          My arrival and check in experience was not what I had expected from the Cinnomon brand. I was asked to wait to be checked in and then the customer was forgotten until I had to go back to the reception and say that I was waiting to be checked in. This time I encountered two professional gentlemen Sujith and Roshan who assisted me promptly and in no time I was offered a welcome drink and was escorted to my room within minutes. Thank you Roshan and Sujith for having made my stay a pleasant one.
          Diulas pada 13 September 2016
          10,0
          Spektakuler
          Melanie dari Filipina
          Pasangan
          Superior
          Menginap semalam pada bulan Mei 2015
          Best place in Kandy to Relax”
          great room, lovely staff and great food
          I planned to stay in this hotel for only 1 night but after seeing the place ended up extending 1 more night. It was a great place to relax and food (Breakfast and dinner) are really great. Lots of variety to choose. Staff are very friendly and very helpful. Location wise, ended up having a hard time to look for it since I'm driving GPS just keep on giving me weird routes but all worth it after seeing the place. The hotel is a good place to set as your base if you intend to see Kandy. Overall if I have a chance to go back, will surely going back to this hotel.
          Diulas pada 15 Mei 2015
          10,0
          Spektakuler
          Melanie dari Filipina
          Pasangan
          Superior
          Menginap semalam pada bulan Mei 2015
          Lovely Place to Stay”
          Great view, great food and lovely staff
          I planned to stay in this hotel for only 1 night but after seeing the place ended up extending 1 more night. It was a great place to relax and food (Breakfast and dinner) are really great. Lots of variety to choose. Staff are very friendly and very helpful. Location wise, ended up having a hard time to look for it since I'm driving GPS just keep on giving me weird routes but all worth it after seeing the place. The hotel is a good place to set as your base if you intend to see Kandy. Overall if I have a chance to go back, will surely going back to this hotel.
          Diulas pada 15 Mei 2015
          9,3
          Spektakuler
          Kevin dari Kanada
          Pasangan
          Superior
          Menginap selama 4 malam pada bulan Agustus 2014
          Memorable stay”
          Pool. River view. Food.
          We stayed at Cinnamon Citadel for four nights during the last four nights of the Esala Perahera in August 2014. The hotel is somewhat far from the city center and trying to get a three-wheeler was sometimes a challenge...... either into the city...... or back from the city day or night. Yet, reception could order a ride for you quite easily if you wanted to get help from the front desk. In the city, we found that when drivers learned that we were staying at this "star" hotel, three-wheeler rates would go way up in price.... and it was hard to barter a good price to get back to the hotel. Tourist rates, right? ;-) Situated on the river, the hotel setting is beautiful. The food was delicious yet sorry to report......we found the coffee terrible... very weak. Then again, Sri Lanka is famous for tea and not coffee ;-) The dining room staff were very friendly and efficient. The pool area is simple yet beautiful and was never overcrowded. Plenty of sun chairs for guests. From our travel budget....it was pricey to stay here, especially during the Perahera. Yet in our two weeks in Sri Lanka, it was our favourite hotel of them all. As expensive as we found it, we would indulge again and stay here should we ever return to Kandy.
          Diulas pada 30 September 2014
          9,0
          Spektakuler
          Ratchat dari Inggris
          Keluarga dengan anak dewasa
          Superior
          Menginap semalam pada bulan September 2013
          Good room, clean, by the river”
          The hotel is nice, clean and right by the river
          We loved the hotel but just that you have to make sure that you requested for the room with a great view of the river. There are not many rooms that directly face the river so be sure to request for one in advance. We didn't know that and got the room with a slight angle towards the river but it wasn't that bad. They also have a good sized swimming pool and it's also nice to sit in a bar overlooking to view of the pool with the river behind.
          Diulas pada 19 Oktober 2013
          8,0
          Luar biasa
          Amila dari Sri Lanka
          Wisatawan bisnis
          Menginap selama 2 malam pada bulan September 2013
          Absolutely wonderful Experience !”
          Relaxing , Comfort ,Food
          I stayed there for two night in absolute relaxation and satisfaction , the hotel was simply wonderful over all the lobby area opening up to the swimming pool looks absolutely beautiful ,specially in the evening with wonderful lighting live music and with the bar close by .The rooms are large with high ceiling and i absolutely loved the authenticity blended with all modern amenities . the food was brilliant but a bit expensive if you go to the restaurant for buffet .in room dining is more value for money . The staff were really helpful . Recommend for anyone without a doubt !
          Diulas pada 16 Oktober 2013
          9,0
          Spektakuler
          Jasmine dari Selandia Baru
          Pasangan
          Superior
          Menginap semalam pada bulan April 2013
          Very comfortable hotel”
          the river setting, the pool, the restaurant
          We loved this hotel, its light and bright with a nice bar area overlooking the pool, which overlooks the river. The pool was fab, nice and bog with comfy loungers. Comfortable room with balcony overlooking river. This hotel had the best buffet of all the places we stayed in Sri Lanka - with stations for freshly made salads, desserts, fresh bacon, eggs and pancakes for breakfast. This hotel is tucked away so a nice quiet spot.
          Diulas pada 15 April 2013
          8,7
          Luar biasa
          Lynda dari Singapura
          Wisatawan berkelompok
          Deluxe
          Menginap semalam pada bulan Desember 2012
          Lovely newly renovated hotel ”
          Just been renovated. Lobby is warm and inviting with a grand view of the river and pool. Serene and quiet.
          Nice hotel tucked far away from the bustling Kandy city centre. Drive into the hotel from main road takes about 10mins alone.! But worth the drive for the peace and quiet. Room is nice and warm. Decor of hotel is great. Food is reasonable and staff is great. Wifi is a problem though. We had to constantly ask for passwords and they change it everyday! If they an do something about this it will be great. Honestly there won't be many outsiders poaching wifi so might as well just open it up! For all the trouble the wifi reception is not great either in the rooms.
          Diulas pada 27 Desember 2012
          7,2
          Sangat baik
          Vijay dari Singapura
          Keluarga dengan anak kecil
          Superior
          Menginap semalam pada bulan Juni 2018
          An absolutely stunning location”
          This hotel is great in every way except the lack of elevators and the not so hospitable nature of most of the staff. We also stayed at the Cinnamon Lodge at Habarana and the staff there were much friendlier and helpful as compared to here.
          Diulas pada 09 Juni 2018
          Dear Vijay, Thank you for sharing your comments following your stay at Cinnamon Citadel Kandy. It was a pleasure to have you with us. We have taken note of your concerns and they will be looked into. Once again thank you for choosing Cinnamon Citadel for your holiday. We look forward to have you for another memorable stay.
          Direspon pada 12 Juni 2018
          Cinnamon Citadel Kandy
          10,0
          Spektakuler
          R dari Sri Lanka
          Keluarga dengan anak kecil
          Superior
          Menginap selama 2 malam pada bulan Februari 2018
          Very nice hotel. Great views.”
          Pros: Reception staff were helpful. Upgraded us without asking. Fantastic views. You can take a boat ride if you like to enjoy the scenery. Highly recommends this hotel. No doubt why they have also won so many awards. Cons. Bit far off from the City centre ..about 4kms. No lifts to access rooms. You have to walk.
          Diulas pada 30 April 2018
          Dear Guest, We are delighted to know that you have enjoyed your overall stay at Cinnamon Citadel Kandy. It was indeed a pleasure to have you with us and realize that our aim to excel our selves at quality guest service being realized. We have taken your comments on areas of improvement into consideration and they will be looked into. Once again we would like to thank you for choosing Cinnamon Citadel. We look forward for your next visit at our property.
          Direspon pada 03 Juni 2018
          Cinnamon Citadel Kandy
          9,6
          Spektakuler
          Alison dari Inggris
          Pasangan
          Menginap selama 6 malam pada bulan Maret 2018
          Very relaxed”
          We loved this hotel as we could completely relax. The hotel had a great balance between attentiveness and service without being stuffy and imposing. The room was slightly dark but had a great view over the river. The bar area had a fantastic outlook over the pool and river and the food catered for all tastes and diversities. We used the travel office in the hotel which was really useful. They booked us a river trip, a trip to the elephant orphanage and a car and driver to the coast. We had been slightly concerned about the distance from Kandy but made the right decision. The hotel is in a very peaceful and beautiful position, away from the hustle of Kandy, and yet a short tuk or car ride away. We really enjoyed our stay and would thoroughly recommend it.
          Diulas pada 16 Maret 2018
          8,4
          Luar biasa
          Elaine dari Israel
          Pasangan
          Superior
          Menginap semalam pada bulan Januari 2018
          Relaxation”
          A great location with rooms looking out over the river. We had access to a little garden. Only drawback was that there were s lot of stairs. Breakfast area also great views although selection for me personally was less. Bar menu was good although service wasn’t very good during the time when they served evening meals.
          Diulas pada 18 Januari 2018
          7,2
          Sangat baik
          Dileepa dari Sri Lanka
          Pasangan
          Superior
          Menginap semalam pada bulan November 2018
          Very good food, Very Nice location, friendly staff with quick response and service. ”
          as an improvement point, the house keeping team needs to pay little more attention to cleaning. we found that the water closet was not very clean. (the top edge, where the water flows in to the bowl)
          Diulas pada 05 November 2018
          Dear Dileepa, We are delighted to know that you have enjoyed your overall stay at Cinnamon Citadel Kandy. It was indeed a pleasure to have you with us. We have taken your comments on areas of improvement into consideration and they will be looked into. Once again we would like to thank you for choosing Cinnamon Citadel. We look forward for your next visit at our property.
          Direspon pada 05 November 2018
          Cinnamon Citadel Kandy
          8,8
          Luar biasa
          Ruth dari Uni Emirat Arab
          Pasangan
          Superior
          Menginap semalam pada bulan Agustus 2018
          Nice stay ”
          Everything was nice
          Diulas pada 20 Agustus 2018
          Dear Ruth, We are delighted to know that you have enjoyed your overall stay at Cinnamon Citadel Kandy. It was a pleasure to have you with us. We would like to thank you for choosing Cinnamon Citadel. We look forward for your next visit at our property.
          Direspon pada 23 Agustus 2018
          Cinnamon Citadel Kandy
          8,0
          Luar biasa
          Khurram dari Pakistan
          Pasangan
          Superior
          Menginap selama 3 malam pada bulan November 2017
          nice stay at cinnamon”
          We had a nice stay here, we enjoyed the river ride which is across the hotel
          Diulas pada 23 Juli 2018
          Dear Khurram, We are delighted to know that you have enjoyed your overall stay at Cinnamon Citadel Kandy. It was a pleasure to have you with us. We would like to thank you for choosing Cinnamon Citadel. We look forward for your next visit at our property.
          Direspon pada 26 Juli 2018
          Cinnamon Citadel Kandy
          9,2
          Spektakuler
          shayomie dari Sri Lanka
          Keluarga dengan anak kecil
          Superior
          Menginap semalam pada bulan April 2018
          Lovely location...”
          Hotel is very good, love the breakfast.....Clean nice rooms.
          Diulas pada 02 Mei 2018
          Dear Shayomle, We are delighted to know that you have enjoyed your overall stay at Cinnamon Citadel Kandy. It was a pleasure to have you with us. We would like to thank you for choosing Cinnamon Citadel. We look forward for your next visit at our property.
          Direspon pada 14 Mei 2018
          Cinnamon Citadel Kandy
          8,8
          Luar biasa
          Hitesh dari India
          Keluarga dengan anak kecil
          Superior
          Menginap semalam pada bulan April 2018
          Hotel with good location & facilities”
          Pros good location, decent ammenities, good front desk staff Cons more of self service, towels are old and filthy
          Diulas pada 27 April 2018
          Dear Hitesh, We are delighted to know that you have enjoyed your overall stay at Cinnamon Citadel Kandy. It was indeed a pleasure to have you with us. We have taken your comments on areas of improvement into consideration and they will be looked into. Once again we would like to thank you for choosing Cinnamon Citadel. We look forward for your next visit at our property
          Direspon pada 02 Juni 2018
          Cinnamon Citadel Kandy
          12345
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