Grand Astoria Hotel
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7,1
Sangat baik
/10
(244 ulasan)Baca ulasan tamu
LOKASI PROPERTI
7,8
Sangat baik
Skor lokasi
Lokasi bagus
Parkir
GRATIS
  • Benteng Pilar1,34 km
  • Hotel 3-star
    WiFi gratis

    Grand Astoria Hotel

    Mayor Jaldon St., City Proper, Zamboanga City, Filipina - LOKASI PROPERTI

    Properti ini banyak peminatnya!

    Dipesan 14 kali

    Kebersihan baik
    6,9 nilai untuk kebersihan
    Pelayanan baik
    6,9 nilai untuk layanan
    Fasilitas baik di area properti
    6,6 fasilitas di area properti
    Kenyamanan baik
    6,6 kualitas dan kenyamanan kamar
    • Shuttle bandara

    • WiFi gratis di semua kamar

    • Penarikan uang tunai

    • Layanan shuttle

    • Layanan kamar 24 jam

    Harga dan kualitas7,4
    Jarak ke pusat kota0.2 km
    Nilai lokasi7,8

    Kamar yang tersedia di Grand Astoria Hotel

    Kamar Standard (Standard Room)
    Kamar Standard (Standard Room)
    ...
    • Ukuran kamar: 20 m²/215 ft²
    • Pemandangan: Kota
    • 1 kasur double
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    Run of House (Tergantung Ketersediaan) (Run of House)
    Run of House (Tergantung Ketersediaan) (Run of House)
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      Deluxe Double Room
      Deluxe Double Room
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        Double Room
        Double Room
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          Deluxe Double Room
          Deluxe Double Room
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            Room Assigned on Arrival
            Room Assigned on Arrival
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              Deluxe
              Deluxe
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                Deluxe
                Deluxe
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                  Single
                  Single
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                    Keluarga (Family)
                    Keluarga (Family)
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                      Masuk ke akun Anda untuk diskon hingga 30%!

                      Harga lebih murah, pemesanan lebih cepat, traveling jadi lebih mudah.

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                      Informasi lengkap Grand Astoria Hotel

                      Informasi lengkap Grand Astoria Hotel

                      Ringkasan

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                      Fasilitas yang paling banyak dicari

                      Layanan kebersihan
                      19 kali disebut
                      Internet
                      8 kali disebut
                      Sarapan
                      4 kali disebut
                      Tempat parkir mobil
                      3 kali disebut

                      Fasilitas dan layanan

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                      Di sekitar properti

                      Jarak yang ditampilkan diukur dalam garis lurus. Jarak tempuh sesungguhnya mungkin berbeda.
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                      Peraturan properti

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                      Tentang properti

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                      Ulasan tentang Grand Astoria Hotel dari tamu sungguhan

                      Diberikan oleh tamu asli Agoda
                      7,1
                      /
                      10
                      Kebersihan6,9
                      Fasilitas6,6
                      Lokasi7,8
                      Kenyamanan kamar6,6
                      Layanan6,9
                      Harga dan kualitas7,4
                      Lebih tinggi di antara properti di Zamboanga City
                      Nilai
                      9+ Ideal (23)
                      8-9 Luar Biasa (14)
                      7-8 Sangat Baik (24)
                      6-7 Bagus (13)
                      <6 Di Bawah Ekspektasi (48)
                      Waktu menginap
                      Mar - Mei (31)
                      Jun - Agu (25)
                      Sep - Nov (36)
                      Des - Feb (30)
                      Semua tipe wisatawan (244)
                      Semua bahasa

                      Tampilkan ulasan yang membahas 

                      Menampilkan 122 komentar tamu
                      12345
                      2,8
                      Luciano dari Filipina
                      Keluarga dengan anak kecil
                      Kamar Standard
                      Menginap 1 malam pada Juli 2019

                      Totally disappointing”

                      Lobby - just when we enter there was an unpleasant smell. It was also chaotic with all the people I don’t know where they came from. Staff was okay but they should refrain from talking unnecessary jokes with their colleagues especially in-front of their guests. Lift - it was so worn-out that it’s kind a lack of maintenance. Room (bed) - Yaiks! It smells like a stockroom. Deformed and thin pillow. The management should invest in duvet perhaps? I was scared of bed bugs. Toilet - Lack of cleaning. There were molds in the shower. Shower curtain was too dirty. Others - room door was dilapidated. Ref was old and battered. Aircondition was window type and noisy. They should do total renovation.

                      Diulas pada 24 Juli 2019
                      6,8
                      Bagus
                      Maria dari Filipina
                      Pasangan
                      Kamar Standard
                      Menginap 3 malam pada Mei 2019

                      Good but still needs improvements”

                      The hotel is good and to be recommended considering the location is near the tourist spots, inclusons of airport pick-up, breakfast and has spacious room. But wifi has poor connection (you need it specially in business trips), hotel receptionists are not attentive to clients waiting, room amenities are incomplete.

                      Diulas pada 13 Mei 2019
                      8,0
                      Luar biasa
                      Maricel dari Singapura
                      Wisatawan tunggal
                      Kamar Standard
                      Menginap 1 malam pada Februari 2018

                      Accesible, value for money and convenience”

                      I only stayed for a night and so far my experience was great. I managed to check in early and the staff were helpful. My only concern was that the hotel transport was not availble till 5am. I booked for the hotel transport to airport and I woke up early andwas ready at 4:30am as my flight was at 6am. I just think that 5am is a mad rush seeing that thr zamboanga city airport is chaotic and small. Maybe they can adjust their tranport timing to allow clients a room to breath. Other than that, hotel staff and room were awesome.

                      Diulas pada 07 Februari 2018
                      8,4
                      Luar biasa
                      Venus dari Filipina
                      Pasangan
                      Kamar Standard
                      Menginap 1 malam pada Februari 2017

                      Comfortable and worth the price”

                      To be honest, I was a bit apprehensive in staying at this hotel because of the bad reviews I've read. However, I thought it was worth a try, so I stayed and I'm happy I did. It's in the heart of the city - good location; clean rooms; comfortable and worth the price. So, I would recommend the place and would definitely stay again.

                      Diulas pada 19 Mei 2017
                      8,3
                      Luar biasa
                      Capt dari Filipina
                      Pasangan
                      Kamar Standard
                      Menginap 1 malam pada Juni 2015

                      Thankful for the driver of the hotel, Ms Amelia”

                      the staff were very good. location is central

                      Transfers from airport to hotel were done by Ms Amelia. She is one of the assets of the hotel. So are the front desk staff who are all cheery and helpful all the time. Room 204 is normal, clean and comfortable. But water pressure is a big issue. It was trickling at times and mostly cold. The hotel has a generator to cope with the blackouts that occur several times a day.

                      Diulas pada 03 Juli 2015
                      4,4
                      Zhamir dari Filipina
                      Wisatawan bisnis
                      Kamar Standard
                      Menginap 1 malam pada Desember 2018

                      Worst Frontdesk”

                      When I made the booking, it has some promotion with it like option for a big bed, airport pick up, and high floor. When I arrived there was no airport pick up, waited 30mins to get checked in because clearly the frontdesk people dont know how to manage the crowd swarming their counter. And despite the chaos, no personnel was augmented nor anyone managing the crowd. The frontdesk were also indifferent of the long queue of people waiting. Upon checking my room, I was given a twin bed and not the indicated one big bed in the booking. Finally, upon checkout I found out from the billing statement that the actual price of my room was way lower than what I paid for in Agoda, and none of the options I indicated from the booking actualized. If you can, avoid this hotel. The nearby City Hotel Inn is a better choice for its value.

                      Diulas pada 07 Desember 2018
                      9,6
                      Spektakuler
                      Mauro dari Filipina
                      Wisatawan bisnis
                      Kamar Standard
                      Menginap 1 malam pada September 2018

                      Grand Astoria Hotel Review”

                      Strengths: 1. Big matrimonial bed. 2. Provided bottled drinking water. 3. Room and wash room was spacious. 4. There were cabinets and drawers. 5. Provided towels, soap, shampoo, toothpaste and toothbrush. 6. Great location. 7. Cozy and quiet. 8. Breakfast was good. 9. There was a restaurant and coffee shop. 10. Friendly staff. Points for improvement: 1. No kettle and free coffee in room. 2. No flat iron. 3. Room was not cleaned by staff during my stay. 4. Poor wifi connection. 5. Poor cable connection. 6. Glass windows were not cleaned (outside portion)

                      Diulas pada 05 November 2018
                      3,2
                      Alan dari Inggris
                      Wisatawan tunggal
                      Kamar Standard
                      Menginap 2 malam pada Mei 2019

                      Poor ”

                      Basic unhelpful staff

                      Diulas pada 23 Mei 2019
                      2,8
                      Mary dari Filipina
                      Wisatawan bisnis
                      Kamar Standard
                      Menginap 1 malam pada September 2018

                      Cukup”

                      booked via agoda for sept 7-8, checking in took sooo long, we only stayed for few hours since we need a resting place before our flight so we requested if we can avail the breakfast included but Astoria declined. I think hotel should be flexible in those kinds of requests, it was included in the package anyway. Not satisfied with the experience

                      Diulas pada 10 September 2018
                      5,2
                      Maricel dari Singapura
                      Wisatawan tunggal
                      Kamar Standard
                      Menginap 8 malam pada Juli 2018

                      Convenience and Vicinity”

                      Hotel does not provide a decent kettle.No iron or hairdryer at all and they don’t come for free!They allow the use of iron for a fee,which I think is too much.Staff Are quite weak,communication is so bad and there is no proper coordination! Also, since they place customers who booked through third party (I was told) in Tower 2, Tower 2 needs repurbshing specially the bathrooms!There is always power interruption without notice!AVOID 4th floor as the wifi is ZERO unless u are at the floor lobby! There is also only one lift for the entire TOWER 2, so be warned! Otherwise, ask the reception for anything you need and be assertive, otherwise nothing can be resolved. But I still extended my stay due to the location and convenience. The breakfast needs to be improved!Imagine my surprise to see the sorry looking cheese floating and submerge in Ice cubes!What an experience at the restaurant where they provide breakfast buffet. They need to add spread and more bread options!

                      Diulas pada 03 Agustus 2018
                      6,0
                      Pieter dari Belanda
                      Pasangan
                      Kamar Standard
                      Menginap 5 malam pada April 2018

                      Relationship”

                      No wifi at room and Location is in a very busy street full of polution. But the inside is clean and good. Big room, nice hot water at the shower. They have wifi downstairs in the lounge. When you want to eat i advise you: don't visit the restaurant in this hotel. They let you wait very long, and don't be surprised when you first get you're desert and later potatoes or rice. Some waiters are nice but more then one serve you with a strict face.

                      Diulas pada 12 Mei 2018
                      3,2
                      Thomas dari Amerika Serikat
                      Pasangan
                      Kamar Standard
                      Menginap 3 malam pada Maret 2018

                      Cukup”

                      No towels in our bathroom upon arrival, not able to connect to hotel's wi-fi from our room, cockroaches on furniture after lights out, no one answered phone when calling for room sevice, left 1 day early as a result.

                      Diulas pada 05 Maret 2018
                      8,8
                      Luar biasa
                      Leemarc dari Filipina
                      Wisatawan bisnis
                      Kamar Standard
                      Menginap 2 malam pada Januari 2018

                      A place to stay along Mayor Jaldon St. ”

                      I had a pretty good stay here. I would just like to suggest that hotel staff shall smile more especially waiter/waitresses in Lotus Restaurant. I can only remember that hotel receptionists are the people who usually smiles. Also, for the security guards, I would suggest that they shall greet the guests with their best smiles.

                      Diulas pada 13 Januari 2018
                      8,4
                      Luar biasa
                      Brian dari Filipina
                      Wisatawan tunggal
                      Kamar Standard
                      Menginap 3 malam pada Januari 2016

                      awesome housekeeping. Helpful front desk staff. accessible to all the other areas. ”

                      Rooms are newly renovated. Friendly accommodating staff and front desk. my room was kept clean by the attendant. thank you very much. I had a pleasant stay in Zamboanga. 😊 Will definitely recommend this hotel.

                      Diulas pada 24 Agustus 2017
                      8,0
                      Luar biasa
                      Albert dari Amerika Serikat
                      Pasangan
                      Kamar Standard
                      Menginap 3 malam pada Februari 2017

                      Pleasant Surprise”

                      The hotel facility is much better than I expected and the staff very professional. The restaurant has good food and a fair price but the service is slow and waiters are disingenuous. If you come to this city remember they only have jeepney and trikes for public transportation. If you have a day to spend, visit Santa Cruz Island for the pink sand beaches and bring a lunch.

                      Diulas pada 14 Februari 2017
                      6,4
                      Bagus
                      Kirk dari Australia
                      Wisatawan tunggal
                      Kamar Standard
                      Menginap 3 malam pada Juni 2016

                      Bad staff”

                      Room was clean, but the toilet was very slippery you have to be careful. Free wifi but there was no internet due to poor connection. Some staff member were ok but you hardly see them smile. One of the night supervisor a female was too snob. I asked something and she just look at me and turned around. I was gonna extend my stay but decided to leave and stayed elsewhere for another 4 days. I will never go back to this hotel again.

                      Diulas pada 29 Juni 2016
                      8,8
                      Luar biasa
                      Ethel dari Filipina
                      Wisatawan berkelompok
                      Kamar Standard
                      Menginap 3 malam pada Maret 2016

                      Very comfortable stay”

                      We requested a spacious room, and we got it! We were pleasantly surprised by the size of the room--there was plenty of space for 3 extra beds. During our four day stay there we only experienced a single blackout. Since blackouts do happen in Zamboanga, I can't blame the hotel for that 3-minute blackout. However the room had insects I've never seen before.. The first night we spotted a tiny cockroach, the second night there were three--one tiny cockroach and two black insects I've never seen in Manila. Also, the refrigerator we got in the room did not work.

                      Diulas pada 09 Maret 2016
                      3,6
                      Angela dari Filipina
                      Pasangan
                      Kamar Standard
                      Menginap 7 malam pada Maret 2016

                      Avoid! Smelly Rooms!”

                      The first room we had was big and new but it was smelly and noisy. Then aircon doesn't work so they moved us to 5th floor still the same issue smelly and noisy! There was an event until 3am we didn't sleep at all in our last night because people were shouting in the event! Management should control noise after 12 midnight! Disappointing and disgusting.

                      Diulas pada 09 Maret 2016
                      3,7
                      Romeo dari Filipina
                      Wisatawan tunggal
                      Kamar Standard
                      Menginap 1 malam pada Mei 2015

                      Astoria's Standard ”

                      Location

                      The Aircon has water spills, there's no floor towel, the room was super dirty, the shower was dirty and the water was slower than q baby's pee.😡😡😡 i have requested for room transfer yet they just said they will call until i check out no follow ups at all, my plan of staying for another 3 nights was absolutely changed. The lady at reception even ask me to pay the room rate even if i already have paid the amount online with agoda, isn't it thats common sense to check before asking your guest to pay????? Well good to say that i went to Lantaka afterwards for my another 3 nights and yesssssssss the service was fabulous and the room were cleanned with good environment.

                      Diulas pada 31 Mei 2015
                      8,0
                      Luar biasa
                      Apple dari Filipina
                      Wisatawan bisnis
                      Kamar Standard
                      Menginap 4 malam pada Oktober 2014

                      Near Perfect,,,, but....,,”

                      Value for money, cleanliness and location

                      I had been staying in Astoria for several times already and those were pleasant and happy experiences! But my latest stay was frustrating coz i was put in a room near there stockroom and the stafff were shouting at the corridors and would usually bang the doors in the adjacent rooms.. The radio communication system were such that you will hear the instructions even If you are inside the room. And for three nights there were nightly events and the noise may be heard upstairs! What more, i paid thru credit card and it doesnt show in their swipe machine while i was already being deducted! I told even called my bank and let the bank representative talk to the cashier but they werent contented hence they asked for my credit card... Huh, when you dont want any hassle, dont stay in Astoria! Their staff wont have the assurance the clients need! Frustrating! Oh i almost forgot to mention that when we arrived from a long trip expecting to rest in our rooms at 2pm for the check in time, we were made to wait until 4pm.

                      Diulas pada 13 Oktober 2014
                      12345
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