Kempinski Burj Rafal Hotel

Kempinski Burj Rafal Hotel

King Fahad Road , Sahafa District, Aghadir, Riyadh, Arab Saudi
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Kamar Deluxe Kempinski Burj Rafal Hotel
Kamar Deluxe
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     Kempinski Burj Rafal Hotel

    Ulasan tentang Kempinski Burj Rafal Hotel

    7,6
    Sangat baik
    /10
    ( 164 ulasan)Baca ulasan tamu
    8,6
    Kenyamanan dan kualitas kamar luar biasa

    Keistimewaan Kempinski Burj Rafal Hotel

    • Shuttle bandara

    • WiFi gratis di semua kamar

    • Penukaran mata uang

    • Sauna

    Properti ini banyak peminatnya!Terakhir dipesan 12 jam yang lalu
    Luar biasa
    Lokasi
    8,5
    LOKASI PROPERTI
    Lokasi strategis
    Harga dan kualitas6,3
    Jarak ke pusat kota32.6 km
    Nilai lokasi8,5
    Bandara terdekatKing Khalid International Airport (RUH)
    Jarak ke bandara19,7 km

    Kamar yang tersedia di Kempinski Burj Rafal Hotel

    8,6
    Luar biasa
    Kenyamanan & kualitas kamar
    Suite Premier 2 Kamar Tidur (2 Bedroom Premier Suite)
    Suite Premier 2 Kamar Tidur (2 Bedroom Premier Suite)
    ...
    • Ukuran kamar: 94 m²/1012 ft...
    • Pemandangan: Kota
    • 2 kasur single dan 1 kasur ...
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    Premier 3 Kamar Tidur (3 Bedroom Premier)
    Premier 3 Kamar Tidur (3 Bedroom Premier)
    ...
    • Ukuran kamar: 128 m²/1378 f...
    • Pemandangan: Kota
    • 2 kasur single dan 1 kasur ...
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    Delux Suite
    Delux Suite
    ...
    • Ukuran kamar: 94 m²/1012 ft...
    • Pemandangan: Kota
    • 1 kasur king size
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    Suite Junior (Junior Suite)
    Suite Junior (Junior Suite)
    ...
    • Ukuran kamar: 60 m²/646 ft²
    • Pemandangan: Kota
    • 1 kasur double
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    Suite Executive (Executive Suite)
    Suite Executive (Executive Suite)
    ...
    • Ukuran kamar: 121 m²/1302 f...
    • Pemandangan: Kota
    • 1 kasur king size
    Masukkan tanggal & lihat harga
    Suite Premier 1 Kamar Tidur (Premier One Bedroom Suite)
    Suite Premier 1 Kamar Tidur (Premier One Bedroom Suite)
    ...
    • Ukuran kamar: 67 m²/721 ft²
    • Pemandangan: Kota
    • 1 kasur king size
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    Kamar Executive (Executive Room)
    Kamar Executive (Executive Room)
    ...
    • Ukuran kamar: 40 m²/431 ft²
    • Pemandangan: Kota
    • 2 kasur single dan 1 kasur ...
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    Kamar Deluxe (Deluxe Room)
    Kamar Deluxe (Deluxe Room)
    ...
    • Ukuran kamar: 40 m²/431 ft²
    • Pemandangan: Kota
    • 1 kasur double
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    Suite Deluxe (Deluxe Suite)
    Suite Deluxe (Deluxe Suite)
    ...
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      Deluxe  Suite
      Deluxe Suite
      ...
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        Tempat penting terdekat

        Jarak yang ditampilkan diukur dalam garis lurus. Jarak tempuh sesungguhnya mungkin berbeda.
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        Ulasan tentang Kempinski Burj Rafal Hotel dari tamu sungguhan

        Ulasan Agoda (164)Ulasan Booking.com (2985)
        7,6
        /
        10
        Kebersihan8,0
        Fasilitas7,5
        Lokasi8,5
        Kenyamanan kamar8,6
        Layanan7,7
        Harga dan kualitas6,3
        Diberikan oleh tamu asli Agoda
        Semua bahasa
        Semua tipe wisatawan (164)
        Semua tipe kamar
        Menampilkan 93 komentar tamu
        12345
        8,7
        Luar biasa
        Mujahid dari Arab Saudi
        Wisatawan tunggal
        Kamar Deluxe
        Menginap semalam pada bulan Maret 2014

        A brand new hotel.. very good stay”

        Clean.. great breakfast. . Beautiful bathroom

        Its a brand new hotel.. still not fully equipped (April 2014) but the rooms and bathrooms are clean and beautiful. . Breakfast was one of the best. . In room dining was expensive compared to other 5 star facilities. . Would stay there again if had the chance

        Diulas pada 04 Mei 2014
        10,0
        Spektakuler
        niven dari Yordania
        Pasangan
        Suite Junior
        Menginap semalam pada bulan Januari 2019

        Very clean and comfortable ”

        Beautiful place to scape from the stress

        Diulas pada 19 Januari 2019

        Dear Niven, Thank you for taking the time to share your experience with us. I am happy to learn that you have enjoyed the hotel's services. Our team of professionals always aim to go above and beyond to satisfy your requests. Please rest assured that it is with such comments that we continue to exceed our guest service experience. We look forward to welcoming you back soon. Sincerely, Christian Ruge - General Manager at Burj Rafal Hotel Kempinski

        Direspon pada 29 Januari 2019
        Kempinski Burj Rafal Hotel
        4,0
        Abdullah dari Arab Saudi
        Pasangan
        Suite Premier 1 Kamar Tidur
        Menginap semalam pada bulan Juli 2017

        Service and reception ”

        The concierge to bring the luggage and to take them it took them long time to a point I was about to go down and pick it up myself. And the reception it is not acceptable at all to have only one receptionist doing all the job and when I asked is it only one receptionist working they said other colleague will come he came late and we were waiting with so many people on line for long time....this is not acceptable for 5 stars hotel at all and I think I will not come back again.

        Diulas pada 23 Juli 2017

        Dear Abdullah, Thank you for taking the time to share your feedback with us. I regret to learn that you have experienced such inconveniences during your stay. I have taken note of your valuable comments to ensure that those mishaps will not occur in the future. It is with your valuable remarks that we continue to exceed our guest service experience. We look forward to welcoming you back soon to an unparalleled experience. Sincerely, Juan Uribe - General Manager at Burj Rafal Hotel Kempinski

        Direspon pada 06 September 2017
        Kempinski Burj Rafal Hotel
        6,4
        Bagus
        Mohammed dari Kuwait
        Keluarga dengan anak dewasa
        Kamar Deluxe
        Menginap semalam pada bulan Januari 2019

        Bagus”

        The location is great everything is great but the prices are quite high ( food, spa, etc)

        Diulas pada 15 Januari 2019

        Dear Mohammed, Thank you for taking the time to share your feedback with us. I am happy to learn that you have had an overall good experience with us. However, kindly rest ensure that your valuable comments about the services will be considered. We look forward to welcoming you back soon for a memorable stay. Sincerely, Christian Ruge - General Manager at Burj Rafal Hotel Kempinski

        Direspon pada 29 Januari 2019
        Kempinski Burj Rafal Hotel
        9,3
        Spektakuler
        Charles dari Inggris
        Wisatawan bisnis
        Kamar Executive
        Menginap selama 2 malam pada bulan Juni 2015

        great place to stay”

        clean and comfy rooms
        Diulas pada 09 Juni 2015
        8,7
        Luar biasa
        talal dari Arab Saudi
        Pasangan
        Suite Junior
        Menginap semalam pada bulan Januari 2015

        nice 5star hotel in north riyadh ”

        clean nice suits the rafal suit is so nice the small rooms are just fine
        Diulas pada 19 Januari 2015
        6,4
        Bagus
        MUROAN dari Arab Saudi
        Pasangan
        Kamar Deluxe
        Menginap semalam pada bulan Juni 2017

        Bad choice”

        We have had a very bad night as we are choosing a five star hotel .. that night is a nightmare for me .. dur beleive that we were out of electricty for over 2 hr?? No one answer the calls and when i talked to the manager .. he offered me 25% o n my next stay .. what a shame ?!? I thought we deserve more than 25%

        Diulas pada 04 Juli 2017

        Dear Muroan, Thank you for taking the time to share your feedback with us. I regret to learn that you have experienced such inconveniences during your stay. I have taken note of your valuable comments to ensure that those mishaps will not occur in the future. It is with your valuable remarks that we continue to exceed our guest service experience. We look forward to welcoming you back soon to an unparalleled experience. Sincerely, Juan Uribe - General Manager at Burj Rafal Hotel Kempinski

        Direspon pada 04 Juli 2017
        Kempinski Burj Rafal Hotel
        7,6
        Sangat baik
        Sultan dari Arab Saudi
        Wisatawan berkelompok
        Kamar Deluxe
        Menginap semalam pada bulan Mei 2017

        Good for business but not vacation”

        The hotel has bad reception organization: I had to Waite for 5 minutes for someone to get my bags). After checkin and at room, I wanted for 15 minutes for my bags and the I had to go down to get them myself !. Room design and furniture is out dated for a hotel highly recommended internationally. Bathroom, really dark. Staff are great and service is average.

        Diulas pada 07 Mei 2017

        Dear Sultan, Thank you for taking the time to share your feedback with us. I regret to learn that you have experienced such inconveniences during your stay. I have taken note of your valuable comments to ensure that those mishaps will not occur in the future. It is with your valuable remarks that we continue to exceed our guest service experience. We look forward to welcoming you back soon to an unparalleled experience. Sincerely, Juan Uribe - General Manager at Burj Rafal Hotel Kempinski

        Direspon pada 08 Mei 2017
        Kempinski Burj Rafal Hotel
        4,0
        Abdulrouf dari Arab Saudi
        Wisatawan bisnis
        Kamar Deluxe
        Menginap selama 2 malam pada bulan Juli 2016

        Awful!!”

        I can't believe what I see. Only one guy in the Reception during the rush hour. They don't have a regular housekeeping!! I have to call them for that! And when I call no one come!! And if they come after all one that, they don't do a good job!! They have a problem, a serious problem in thier services!!

        Diulas pada 15 Juli 2016

        Dear Abdulrouf, Thank you for taking the time to share your feedback with us. I regret to learn that you have experienced such inconveniences during your stay. I have taken note of your valuable comments to ensure that those mishaps will not occur in the future. It is with your valuable remarks that we continue to exceed our guest service experience. We look forward to welcoming you back soon to an unparalleled experience. Sincerely, Christian Ruge - General Manager at Burj Rafal Hotel Kempinski

        Direspon pada 22 Maret 2018
        Kempinski Burj Rafal Hotel
        6,3
        Bagus
        Ahmed dari Arab Saudi
        Pasangan
        Suite Junior
        Menginap semalam pada bulan Desember 2015

        Not the best”

        The bed is comfortable, The room was roomy, The tower is nice

        The Air-conditioning unit broke down twice i one day. The bidet in the restroom was leaking The remote control had dead batteries The table light was hanging too low and was blocking the line of sight to the TV

        Diulas pada 21 Desember 2015

        Dear ِAhmed, Thank you for taking the time to share your feedback with us. I regret to learn that you have experienced such inconveniences during your stay. I have taken note of your valuable comments to ensure that those mishaps will not occur in the future. It is with your valuable remarks that we continue to exceed our guest service experience. We look forward to welcoming you back soon to an unparalleled experience. Sincerely, Christian Ruge - General Manager at Burj Rafal Hotel Kempinski

        Direspon pada 22 Maret 2018
        Kempinski Burj Rafal Hotel
        5,7
        Mogren dari Arab Saudi
        Pasangan
        Kamar Deluxe
        Menginap selama 2 malam pada bulan September 2014

        Below expectations”

        Location, new hotel, not crowded

        Considering it is a 5 star hotel and considering the cost of the room, it was below expectations. The main reason is the poor AC that was warm even on the lowest temperature. Also the turned off all AC for maintenance for 4 hours and was not informed at the time of check in. Add to that there was no tea/coffee machine in the room.

        Diulas pada 29 September 2014
        8,4
        Luar biasa
        Khalid dari Arab Saudi
        Wisatawan bisnis
        Kamar Deluxe
        Menginap selama 3 malam pada bulan Juli 2017

        Luar biasa”

        It was perfect experience, I liked it. Pool was out for maintenance.

        Diulas pada 04 Agustus 2017

        Dear Khallid, Thank you for taking the time to share your feedback with us. I am pleased to learn that you have had an overall good experience with us. It is with your valuable comments that we continue to exceed our guest service experience. We look forward to welcoming you back soon to memorable stay. Sincerely, Juan Uribe - General Manager at Burj Rafal Hotel Kempinski

        Direspon pada 07 Agustus 2017
        Kempinski Burj Rafal Hotel
        9,2
        Spektakuler
        bader dari Arab Saudi
        Pasangan
        Kamar Deluxe
        Menginap semalam pada bulan Januari 2017

        One of the best hotels in Riyadh”

        The room is well orginized, the furniture is brand new. The only thing i see as negative impact is the dine-in prices.

        Diulas pada 01 Februari 2017

        Dear Bader, Thank you for taking the time to share your feedback with us. I am pleased to learn that you have had an overall good experience with us. It is with your valuable comments that we continue to exceed our guest service experience. We look forward to welcoming you back soon to memorable stay. Sincerely, Juan Uribe - General Manager at Burj Rafal Hotel Kempinski

        Direspon pada 29 Maret 2017
        Kempinski Burj Rafal Hotel
        8,0
        Luar biasa
        Madhava dari Uni Emirat Arab
        Wisatawan bisnis
        Kamar Executive
        Menginap semalam pada bulan Agustus 2016

        Director”

        Thankis

        Diulas pada 31 Agustus 2016

        Dear Madhava, Thank you for taking the time to share your feedback with us. I am pleased to learn that you have had an overall good experience with us. It is with your valuable comments that we continue to exceed our guest service experience. We look forward to welcoming you back soon for a memorable stay. Sincerely, Christian Ruge - General Manager at Burj Rafal Hotel Kempinski

        Direspon pada 22 Maret 2018
        Kempinski Burj Rafal Hotel
        9,6
        Spektakuler
        Muhammed dari Arab Saudi
        Wisatawan bisnis
        Kamar Deluxe
        Menginap selama 2 malam pada bulan Juli 2016

        STC meeting work”

        STC meeting work

        Diulas pada 22 Juli 2016

        Dear Muhammed, Thank you for taking the time to share your experience. I am delighted to learn that you have enjoyed your stay with us. Our team of professionals always aim to go above and beyond to satisfy your requests. Please rest assured that it is with such comments that we continue to exceed our guest service experience. We look forward to welcoming you back soon. Sincerely, Christian Ruge - General Manager at Burj Rafal Hotel Kempinski

        Direspon pada 22 Maret 2018
        Kempinski Burj Rafal Hotel
        8,7
        Luar biasa
        Mojahed dari Arab Saudi
        Pasangan
        Suite Premier 1 Kamar Tidur
        Menginap selama 2 malam pada bulan Agustus 2015

        Good”

        1- Location 2- Cleanliness

        it was perfect

        Diulas pada 11 Agustus 2015

        Dear Mojahed, Thank you for taking the time to share your experience. I am delighted to learn that you have enjoyed your stay with us. Our team of professionals always aim to go above and beyond to satisfy your requests. Please rest assured that it is with such comments that we continue to exceed our guest service experience. We look forward to welcoming you back soon. Sincerely, Christian Ruge - General Manager at Burj Rafal Hotel Kempinski

        Direspon pada 22 Maret 2018
        Kempinski Burj Rafal Hotel
        6,0
        Hussain dari Arab Saudi
        Wisatawan bisnis
        Kamar Executive
        Menginap selama 2 malam pada bulan Maret 2019

        Tight room”

        Very compact room barely can move inside, noisy in midnight you may hear the people staying on the upper room.

        Diulas pada 14 Maret 2019
        3,6
        Khalid dari Arab Saudi
        Keluarga dengan anak kecil
        Suite Premier 1 Kamar Tidur
        Menginap semalam pada bulan Agustus 2016

        Bad services ”

        they have only Skyscraper

        Diulas pada 21 Agustus 2016

        Dear Khalid, Thank you for taking the time to share your feedback with us. I regret to learn that you have experienced such inconveniences during your stay. I have taken note of your valuable comments to ensure that those mishaps will not occur in the future. It is with your valuable remarks that we continue to exceed our guest service experience. We look forward to welcoming you back soon to an unparalleled experience. Sincerely, Christian Ruge - General Manager at Burj Rafal Hotel Kempinski

        Direspon pada 22 Maret 2018
        Kempinski Burj Rafal Hotel
        3,6
        SHAUN dari Selandia Baru
        Wisatawan bisnis
        Kamar Deluxe
        Menginap semalam pada bulan Juli 2016

        Worst experience ”

        Room was not cleaned when checked in...Hotel door cards never worked. Was a very bad experience

        Diulas pada 24 Juli 2016

        Dear Shaun, Thank you for taking the time to share your feedback with us. I regret to learn that you have experienced such inconveniences during your stay. I have taken note of your valuable comments to ensure that those mishaps will not occur in the future. It is with your valuable remarks that we continue to exceed our guest service experience. We look forward to welcoming you back soon to an unparalleled experience. Sincerely, Christian Ruge - General Manager at Burj Rafal Hotel Kempinski

        Direspon pada 22 Maret 2018
        Kempinski Burj Rafal Hotel
        4,4
        Mohammed dari Arab Saudi
        Pasangan
        Suite Premier 1 Kamar Tidur
        Menginap selama 2 malam pada bulan Juli 2016

        Bad service ”

        The food was too bad we couldn't eat it And too much for the prise

        Diulas pada 12 Juli 2016

        Dear Mohammed, Thank you for taking the time to share your feedback with us. I regret to learn that you have experienced such inconveniences during your stay. I have taken note of your valuable comments to ensure that those mishaps will not occur in the future. It is with your valuable remarks that we continue to exceed our guest service experience. We look forward to welcoming you back soon to an unparalleled experience. Sincerely, Christian Ruge - General Manager at Burj Rafal Hotel Kempinski

        Direspon pada 22 Maret 2018
        Kempinski Burj Rafal Hotel
        12345
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