Marco Polo Plaza Cebu Hotel

Marco Polo Plaza Cebu Hotel

Cebu Veterans Drive, Nivel Hills, Apas, Cebu City, Cebu, Filipina, 6000
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Kamar Premier dengan Pemandangan Gunung Marco Polo Plaza Cebu Hotel
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    Ulasan tentang Marco Polo Plaza Cebu Hotel

    8,5
    Luar biasa
    /10
    ( 4238 ulasan)Baca ulasan tamu
    8,9
    Kebersihan luar biasa
    94% akan merekomendasikannya ke teman

    Keistimewaan Marco Polo Plaza Cebu Hotel

    Kelebihan properti ini

    • Shuttle bandara

    • WiFi gratis di semua kamar

    • Penukaran mata uang

    • Sauna

    Properti ini banyak peminatnya!

    Dipesan 16 kali sejak kemarin | 5 tamu lain sedang melihat properti ini

    Sangat baik
    Lokasi
    7,7
    LOKASI PROPERTI
    Lokasi bagus - 2,54 kilometer dari pusat kota
    Terdekat
    Populer
  • Giasano Country Mall1,01 km
  • Beverly View Events Pavilion1,16 km
  • Kuil Taoist1,26 km
  • Kuil Phu-sian1,28 km
  • Taman Lahug I.T1,69 km
  • Cebu Country Club1,99 km
  • Casino Filipino2,02 km
  • Konsulat Amerika Serikat2,04 km
  • Cebu Holiday Gym & Spa2,04 km
  • Crossroads Cebu2,05 km
  • Harga dan kualitas8,5
    Jarak ke pusat kota3. Km
    Nilai lokasi7,7
    Bandara terdekatBandara Internasional Mactan-Cebu (CEB)
    Jarak ke bandara9,4 km

    Kamar yang tersedia di Marco Polo Plaza Cebu Hotel

    8,7
    Luar biasa
    Kenyamanan & kualitas kamar
    Kamar Club Continental (Continental Club Room)
    Kamar Club Continental (Continental Club Room)
    ...
    • Ukuran kamar: 32 m²/344 ft²
    • Pemandangan: Gunung
    • 1 kasur king size
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    Kamar Deluxe dengan Pemandangan Gunung (Deluxe Room Mountain View)
    Kamar Deluxe dengan Pemandangan Gunung (Deluxe Room Mountain View)
    ...
    • Ukuran kamar: 32 m²/344 ft²
    • Pemandangan: Gunung
    • 1 kasur king size
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    Kamar Premier dengan Pemandangan Gunung (Premier Mountain View Room)
    Kamar Premier dengan Pemandangan Gunung (Premier Mountain View Room)
    ...
    • Ukuran kamar: 32 m²/344 ft²
    • Pemandangan: Gunung
    • 2 kasur double
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    Kamar Premier dengan Pemandangan Laut (Premier Sea View Room)
    Kamar Premier dengan Pemandangan Laut (Premier Sea View Room)
    ...
    • Ukuran kamar: 32 m²/344 ft²
    • Pemandangan: Laut
    • 1 kasur queen size
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    Kamar Deluxe dengan Pemandangan Laut (Deluxe Room Sea View)
    Kamar Deluxe dengan Pemandangan Laut (Deluxe Room Sea View)
    ...
    • Ukuran kamar: 32 m²/344 ft²
    • Pemandangan: Laut
    • 1 kasur double
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    Kamar Superior (Superior Room)
    Kamar Superior (Superior Room)
    ...
    • Ukuran kamar: 32 m²/344 ft²
    • Pemandangan: Gunung
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    Double 1 Atau 2 Tempat Tidur Grand Deluks (Double Or Twin Grand Deluxe)
    Double 1 Atau 2 Tempat Tidur Grand Deluks (Double Or Twin Grand Deluxe)
    ...
    • Balkon/teras
    • Dapur kecil
    Masukkan tanggal & lihat harga
    Kamar Deluxe (Deluxe Room)
    Kamar Deluxe (Deluxe Room)
    ...
    • Bak mandi
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    Kamar Superior (Superior Room)
    Kamar Superior (Superior Room)
    ...
    • Bak mandi
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    Kamar Superior (Superior Room)
    Kamar Superior (Superior Room)
    ...
    • Bak mandi
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    Ulasan tentang Marco Polo Plaza Cebu Hotel dari tamu sungguhan

    Ulasan Agoda (4238)Ulasan Booking.com (944)
    8,5
    /
    10
    Kebersihan8,9
    Fasilitas8,7
    Lokasi7,7
    Kenyamanan kamar8,7
    Layanan8,8
    Harga dan kualitas8,5
    Diberikan oleh tamu asli Agoda
    Semua bahasa
    Semua tipe wisatawan (4238)
    Semua tipe kamar

    Tampilkan ulasan yang membahas 

    Menampilkan 3364 komentar tamu
    12345
    8,3
    Luar biasa
    AGUS dari Indonesia
    Wisatawan berkelompok
    Kamar Deluxe dengan Pemandangan Gunung
    Menginap selama 2 malam pada bulan Maret 2012

    "Hotel strategis dan pelayanan yang memuaskan"”

    Letak yang strategis berada di ketinggian yang langsung dapat menikmati pemandangan kota terutama di malam hari.

    Hotel yang representatif, bersih serta pelayanan yang ramah dan cepat. Lokasi strategis di ketinggian pulau Cebu, keindahan kota dan pantai disisi lainnya langsung dapat dinikmati. Rate hotelpun relatif terjangkau dan cukup mudah dalam melakukan reservasi. Hotel menyediakan sutle bus yang melayani tamu PP ke shoping Mall setiap 2 jam.

    Diulas pada 27 Maret 2012
    8,0
    Luar biasa
    Enrique dari Amerika Serikat
    Keluarga dengan anak kecil
    Kamar Deluxe dengan Pemandangan Gunung
    Menginap semalam pada bulan Februari 2019

    Great service but dated rooms”

    Overall, we enjoyed our stay because the service was friendly and helpful. However, when we arrived at our room though, the sheets on 1 of the beds was stained and the bathroom had a stinky smell. Housekeeping promptly changed the sheets and explained that an OJT person cleaned the room and he apologized for the miss. I was impressed with the quick action. The hotel rooms need renovation though. It looks like the bathroom shower was renovated but the sink and toilet, as well as the carpeting and furnishings in the room need updating. The shower, although.renovated is not well designed. The glass cover only covers half the shower area so the floor was soaking after every shower--unsafe and annoying. Had a similar experience at The Linq in Vegas a few years ago but after a lot of negative feedback, they already added shower curtains when I stayed there again just recently. Maybe Marco Polo can follow the same approach and add shower curtains or a door to fully close the shower...when they make the necessary renovation for the entire room.

    Diulas pada 16 Februari 2019

    Dear Enrique, Thank you so much for your kind review and sharing your feedback with us. While we are very happy to see that our team could rectify the issue quickly, we truly apologize for this shortfall and will ensure our team members are retrained again in this area. We appreciate as well your feedback in regards to the bathroom and we are happy to inform you that we are currently renovating and we are truly looking forward to have our brand new rooms released and in operation soon. New carpets, furnishing as well as brand new bathrooms. Please stay tuned on our website and we truly hope you have a chance to come back then and experience the newly renovated rooms. Best regards, Brian Connelly General Manager

    Direspon pada 23 Februari 2019
    Marco Polo Plaza Cebu Hotel
    10,0
    Spektakuler
    Christine dari Amerika Serikat
    Pasangan
    Kamar Deluxe dengan Pemandangan Gunung
    Menginap selama 2 malam pada bulan Desember 2018

    Spektakuler”

    Staff nurse was really helpful when my hubby fell on the stairs. Thank you for checking on him.

    Diulas pada 03 Maret 2019

    Dear Christine, Thank you for taking the time to review us and give us such a great rating. We are happy to see that our nurse was looking after your hubby and we hope he is feeling well and it will be our pleasure to welcome you two back again soon. Best regards, Brian Connelly General Manager

    Direspon pada 07 Maret 2019
    Marco Polo Plaza Cebu Hotel
    8,0
    Luar biasa
    Honey dari Amerika Serikat
    Pasangan
    Kamar Club Continental
    Menginap selama 4 malam pada bulan Januari 2019

    One more night stay”

    I asked the manager on duty If I could get same rate I got in ahora on my continental club for another night, she said no..so I have to check out to another hotel. On site continental club rate is 9500pesos per night And i got from Agoda only 6000 pesos per night . I

    Diulas pada 04 Februari 2019

    Dear Honey, Thank you for your kind review and it's a pleasure to see that you enjoyed so much that you wanted to extend. After investigating with our duty manager we found out that at this night we had no more Continental club rooms available and she offered you the next room category available at this point which has been a Suite. Unfortunate our room contingent was not closed off on other websites, but rest assured if we would have been able to give you a Continental club room, we would not have hesitated to do so. We truly hope that we will be able to welcome you again soon here for another great stay. Best regards, Brian Connelly General Manager

    Direspon pada 10 Februari 2019
    Marco Polo Plaza Cebu Hotel
    8,8
    Luar biasa
    Daniel dari Amerika Serikat
    Pasangan
    Kamar Deluxe dengan Pemandangan Gunung
    Menginap selama 6 malam pada bulan Januari 2019

    Exceptional hotel - but restaurant pricing obscene”

    Had an absolutely wonderful stay here. The hotel itself is a little bit dated, however, it is truly a high-class establishment. The staff is the most friendly I've ever experienced anywhere in the world and quite professional as well. My only gripe is the restaurant/room service pricing, which is absurdly high. They do have some good items on the menu, but had some mistakes in the room service, which considering the price I'd expect to be flawless.

    Diulas pada 18 Januari 2019

    Dear Daniel, We are thrilled to receive such an amazing review - thank you for taking your time to share your experience with us. Here in Marco Polo Plaza Cebu, our ethos is to serve our guests with warmth and professional service and we appreciate your fantastic feedback especially in regards to our team members. On a positive note we would also like to let you know that we are currently refurbishing some of the rooms. We hope on your next visit they will be ready and you can enjoy their brand new look. We are sorry to hear there was an issue with the room service and I would really appreciate if you could send us more feedback to understand what happened and in which area we would need to improve. Unfortunate we are unable to post our email address here, however kindly refer to our website for it. My apologize for this inconvenience caused due to a third party. We will be looking forward to welcome you back again. Best regards, Brian Connelly General Manager

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    Marco Polo Plaza Cebu Hotel
    10,0
    Spektakuler
    Richard dari Australia
    Pasangan
    Kamar Deluxe dengan Pemandangan Gunung
    Menginap semalam pada bulan Desember 2018

    Recent Xmas eve stay at Marcopolo, 2018 ”

    Our book in time was a little lengthy, however we must remember this is probably the busiest time of year, all staff were wonderful and polite,. The buffet dinner and breakfast at The Marcopolo is excellent, the Best I’ve seen in Cebu, Thank you ,.

    Diulas pada 26 Desember 2018

    Dear Richard, We are thrilled to receive such an amazing review - thank you for taking your time to share your experience with us. Here in Marco Polo Plaza Cebu, our ethos is to serve our guests with warmth and professional service and we appreciate your fantastic feedback in regards to our buffet and breakfast. We will be looking forward to welcome you soon again and wishing you in the meantime a Happy New Year 2019. Warm regards, Brian Connelly General Manager

    Direspon pada 28 Desember 2018
    Marco Polo Plaza Cebu Hotel
    10,0
    Spektakuler
    Gina dari Filipina
    Wisatawan berkelompok
    Kamar Deluxe dengan Pemandangan Gunung
    Menginap semalam pada bulan Desember 2018

    My Next Home”

    I’ve always been satisfied every time i stay at this hotel...early check in when i arrive...a basket of fruits and they go out of their way to make you feel special with their unparalleled service...when I returned i had this sense of expectation of the kind of service I experienced before and it always amazes me...it may be consistently the same but it always warms your heart beyond words. :)

    Diulas pada 20 Desember 2018

    Dear Gina, Wow, what an amazing review. On behalf of the entire team of Marco Polo Plaza Cebu, I would like to thank you for your great review and rating. We are very happy to see that you keep on enjoying staying with us and that we are able to warm your heard over and over again. At Marco Polo we are committed to providing you wonderful experiences and thank you for choosing to stay with us. It will be a great pleasure to welcoming you back again soon and in the meantime we are wishing you a Merry Christmas and a happy, prosperous New Year 2019. Warm regards, Brian Connelly General Manager

    Direspon pada 23 Desember 2018
    Marco Polo Plaza Cebu Hotel
    8,0
    Luar biasa
    claes dari Swedia
    Keluarga dengan anak kecil
    Kamar Deluxe dengan Pemandangan Gunung
    Menginap selama 3 malam pada bulan Desember 2018

    Sangat baik”

    Dated room, with a showerhead that fell down on my feet a few time. Cheap and horrible chardonnay wine served during happy hour (Im an ex F&B Manager n Inflight Service Director). There are many cheap AND good chardonnay, even easy to find in Philippines. These wines could maybe been used as vinegar. Nice attentive staff and a very good breakfast. Tuna dish at the poolbar was very nice. Nice relaxing place, but lots of Xmas parties now, which is understandable. Thanks :)

    Diulas pada 17 Desember 2018

    Dear Claes, Thank you so much for your kind review and your compliments in regards to our team members and we apologize for the inconvenience with your shower handle. We hope our new rooms will be ready soon and hopefully we can book you into one on your next stay. We are wishing you as well a Merry Christmas and a happy, prosperous New Year 2019. Best regards, Brian Connelly General Manager

    Direspon pada 23 Desember 2018
    Marco Polo Plaza Cebu Hotel
    9,2
    Spektakuler
    Rocky dari Amerika Serikat
    Pasangan
    Kamar Deluxe dengan Pemandangan Gunung
    Menginap semalam pada bulan Desember 2018

    Christmas Party”

    We stayed the night on 11 Dec to attend the Cebu Expat Dinner. Check in went smoothly without too much trouble. They did ask for a 2,000 peso cash deposit, most hotels charge 1,000. The room was nice and the A/C sure felt cool. Bathroom was clean and all appliances worked well. Beds were a little stiff on mattress but overall comfortable. Room was quiet. TV only offered Asia and CNN for English news, but because they only sign up for Sky Cable FNN is not even offered. The dinner and breakfast buffets were excellent. Large variety of foods to choose from. They do not label gluten free foods so I had to continue to ask the cook about ingredients. Large swimming pool, but very shallow. No diving anywhere. Small gym with one walking machine and there skiing machines. Several weight machines/benches and free weights. I tried jogging outside. steep roads and a lot of traffic makes it hard.

    Diulas pada 15 Desember 2018

    Dear Rocky, Thank you for taking time to share your feedback with us here . The Marco Polo Plaza Hotel remains the premier hotel of Cebu with a team which is committed to providing the highest level of service in all areas for our valued guests. We are happy to see you had a great stay and we hope to welcome you back during the next Cebu Expat Dinner. By then our second running machine should be back again as well to provide you more comfort jogging in our gym, as indeed the roads are not the ideal place for it. Best regards, Brian Connelly General Manager

    Direspon pada 17 Desember 2018
    Marco Polo Plaza Cebu Hotel
    8,8
    Luar biasa
    dominador dari Filipina
    Pasangan
    Kamar Deluxe dengan Pemandangan Gunung
    Menginap selama 2 malam pada bulan Desember 2018

    very nice and clean hotel but....”

    The only but here is the location. We traveled to Cebu from Negros in our own car so that we will not have a problem with rides going downtown and back. This hotel is only 4.5kms away from SM city but it took us 2 hours to travel because of horrendous traffic. My advice is to travel early going downtown and going back to hotel very late perhaps in the evening because traffic during rush hours is terrible. Will stay again in this hotel but we will manage our travel time wisely next time around.

    Diulas pada 10 Desember 2018

    Dear Dominador, We are delighted to see you enjoyed staying with us and thank you for your kind review. Many of our guests love the location being close to the mountains, Tops and the flower gardens with their beauty and fresh air, but indeed, being on the road at the wrong time of the day makes it feel like a long, long distance to reach anywhere. We hope we will be able to welcome you back again soon here at the Marco Polo Plaza Cebu, then hopefully with less traffic happening. Warm regards, Brian Connelly General Manager

    Direspon pada 15 Desember 2018
    Marco Polo Plaza Cebu Hotel
    10,0
    Spektakuler
    Gina dari Filipina
    Keluarga dengan anak kecil
    Kamar Deluxe dengan Pemandangan Gunung
    Menginap semalam pada bulan November 2018

    Beautiful stay”

    I had a fruit basket and a personal note to welcome me back again...a simple act of gesture that made my stay beautiful..plus the awesome service that you get in every corner whether it’s housekeeping that you bumped into or at cafe marco, the lounge or el viento...beautiful would still be an understatement.

    Diulas pada 02 Desember 2018

    Dear Gina, Wow, what to say - on behalf of the entire team of Marco Polo Plaza Cebu, I would like to thank you for your great review and your beautiful, kind feedback. We are very happy to see that you enjoyed your stay with us again -and thank you for all the compliments about the service . As you know at Marco Polo we are committed to providing you wonderful experiences and we truly want to thank you for choosing to stay with us. It will be a great pleasure to welcoming you back again soon. Warm regards, Brian Connelly General Manager

    Direspon pada 15 Desember 2018
    Marco Polo Plaza Cebu Hotel
    8,0
    Luar biasa
    Choong dari Malaysia
    Wisatawan tunggal
    Kamar Deluxe dengan Pemandangan Gunung
    Menginap selama 5 malam pada bulan November 2018

    Transportation ”

    The hotel maybe can provide transportation to restaurant nearby as walking alone at night is quiet dangerous. Charged a small fees and as guest I don’t mind to pay. Taxi driver said is too near to send us.

    Diulas pada 26 November 2018

    Dear Choong, Thank you so much for staying with us and your kind review and rating. We truly appreciate as well your feedback and we will discuss internally - I hope the team have informed you as well about the complimentary shuttle busses which are available to go to Ayala and SM Mall. We hope we will be able to welcome you soon again at Cebu's finest. Best regards, Brian Connelly General Manager

    Direspon pada 15 Desember 2018
    Marco Polo Plaza Cebu Hotel
    8,8
    Luar biasa
    Graham dari Amerika Serikat
    Pasangan
    Kamar Deluxe dengan Pemandangan Gunung
    Menginap semalam pada bulan November 2018

    Much improved ”

    Buffet breakfast is superb. Staff attention is much improved. Manager was not quite so attentive after a lovely smiling welcome to us. We had a better experience this time round until we received our room. I wanted to give a 5/5 but we were offered an upgrade from manager Grace but then found our Deluxe room was simply changed to a Twin room and not a sea facing room as offered. This was very bad taking in mind it was our wedding anniversary and we could not even sleep together. Not so happy. The breakfast was the only saviour. Why can we not have a problem free stay here ? Otherwise such a nice hotel...

    Diulas pada 07 November 2018

    Dear Graham, Thank you so much for staying with us and sharing with us your experience here at Cebu finest. We are happy to hear that you truly enjoy our extensive breakfast buffet, however sorry to hear as well that the room we have given you was not as expected. We truly hope that your next stay with us will simple be perfect and we are looking forward to welcome you back hopefully soon again. Warm regards, Brian Connelly General Manager

    Direspon pada 16 Desember 2018
    Marco Polo Plaza Cebu Hotel
    9,2
    Spektakuler
    Mariane dari Filipina
    Keluarga dengan anak kecil
    Kamar Deluxe dengan Pemandangan Gunung
    Menginap selama 2 malam pada bulan Oktober 2018

    Superb 3-day stay! ”

    Got a good deal here in Agoda for our Cebu vacation. We love everything about the hotel except that its proximity to most of the malls and attractions is little far. Although it is close to some like Sirao Garden, Tops, Temple of Leah but we didnt have the time to go here. We spent good time in the hotel, just chilling inside the room and grabbing some food within the hotel restaurants. I think the only thing I wish they had is a toilet bidet.

    Diulas pada 01 November 2018

    Dear Mariane, Tank you for taking time to share your feedback and the great rating. The Marco Polo Plaza Hotel remains the premier hotel of Cebu. We remain committed to providing the highest level of service in all areas for our valued guests and we are delighted to see you had a good time with us here. We hope to see you again soon! Our warmest regards, Brian Connelly General Manager

    Direspon pada 16 Desember 2018
    Marco Polo Plaza Cebu Hotel
    9,6
    Spektakuler
    MIKA dari Jepang
    Wisatawan berkelompok
    Kamar Deluxe dengan Pemandangan Gunung
    Menginap semalam pada bulan Oktober 2018

    high quality service and good stay ”

    here hill top is clean air and nice view. if i am tired for travelling hotel is always prepared warm welcoming and perfect facilitys. i oder with bath tub in room. it was good while always stayed in aircon room. helpful relaxing. i love all animaty here and perfect dry cleaning too!! i oder evening long dress in this time they are perfectly made up my dress fixed time. it was great help. thank you!

    Diulas pada 31 Oktober 2018

    Dear Mika, Thank you for your wonderful review. We are so pleased to hear you enjoyed your stay. At Marco Polo we are committed to providing you wonderful experiences each time you return. Thank you for choosing to stay with us and nothing would give us greater pleasure than to welcoming you back and continuing where we left off …. to pamper you anew. Warm regards, Brian Connelly General Manager

    Direspon pada 16 Desember 2018
    Marco Polo Plaza Cebu Hotel
    9,6
    Spektakuler
    MIKA dari Jepang
    Wisatawan tunggal
    Kamar Deluxe dengan Pemandangan Gunung
    Menginap semalam pada bulan Oktober 2018

    Great value and frendly staff, good for relaxing”

    here marco polo plaza is warm welcoming and always nice facility and service. animaty quality, towel is nice, decorating nicely in room. and very secure in hotel. pool and restaurant also good. i love breakfast and tea lounge here very much. definitely i will book again in my vacation

    Diulas pada 31 Oktober 2018

    Dear Mika, Thank you for your wonderful review. We are so pleased to hear you enjoyed your stay. At Marco Polo we are committed to providing you wonderful experiences each time you return. Thank you for choosing to stay with us and nothing would give us greater pleasure than to welcoming you back and continuing where we left off …. to pamper you anew. Warm regards, Brian Connelly General Manager

    Direspon pada 16 Desember 2018
    Marco Polo Plaza Cebu Hotel
    9,6
    Spektakuler
    MIKA dari Jepang
    Wisatawan tunggal
    Kamar Deluxe dengan Pemandangan Gunung
    Menginap semalam pada bulan Oktober 2018

    good facility and frendly staff, very nice air and view.”

    here is my best stay always while in cebu. hill top and little distance from mall but here is easy to call taxi and 3times 8n day shuttle bus to go famous mall for free. pool is always clean with great view and here i can oder drinks and foods from terrace restaurant. gym and massage everything need is here. and here famous top loof bar is very nice view. here staff is actually great. korean, chinese, japanese philippino speakers always welcoming. i definitely stay next year too!

    Diulas pada 31 Oktober 2018

    Dear Mika, On behalf of the entire team of Marco Polo Plaza Cebu, I would like to thank you for your generous review about the hotel. We are very happy that you enjoyed all elements of your stay. Our guests’ comfort and convenience are foremost in our minds. At Marco Polo we are committed to providing you wonderful experiences each time you return. Thank you for choosing to stay with us and nothing would give us greater pleasure than to welcoming you back and continuing where we left off …. to pamper you anew. Our warmest regards, Brian Connelly General Manager

    Direspon pada 13 Desember 2018
    Marco Polo Plaza Cebu Hotel
    9,2
    Spektakuler
    MIKA dari Jepang
    Wisatawan tunggal
    Kamar Deluxe dengan Pemandangan Gunung
    Menginap semalam pada bulan Oktober 2018

    good stay good facility !”

    i always choose my visiting cebu is best marco polo! staff are all nice and good facility, clean, and nice view and vety fresh air. little far from downtown but its okay here around have cafe, salon, massage, and bar. we can enjoyed all the time with best services here !

    Diulas pada 24 Oktober 2018

    Dear MIKA, Greetings from Marco Polo Plaza Cebu! Thank you for choosing to stay once more in our hotel property and finding time to write a quick review about your recent stay. The straight to the point descriptions you shared serve as fine reference to those looking for the same quality of hotel stay experience. We are delighted to know that we have given you a good home in Cebu. Warm regards and we are truly excited to see you all again on your next trip to Cebu, Philippines! Sincerely, Brian Connelly General Manager

    Direspon pada 30 Oktober 2018
    Marco Polo Plaza Cebu Hotel
    9,6
    Spektakuler
    trevor dari Australia
    Pasangan
    Double 1 Atau 2 Tempat Tidur Deluks Pemandangan Pegunungan
    Menginap semalam pada bulan September 2018

    Birthday Treat”

    It was my wife's Birthday and i had booked an overnight stay with breakfast. First of all when we checked in we were informed that our room wasn't quite ready. So we were treated to coffee or tea in the lounge which was lovely. Our bedroom was really lovely and everything needed for a good nights sleep. We got a nice surprise when one of the staff brought to our room a nice little Birthday cake. I did mention it was my wife birthday when checking in! We enjoyed a lovely dinner at the Blu Penthouse Restaurant....was quite expensive, but i expected that! Another surprise, when our dinner was finished the staff come to our table singing Happy Birthday with yet another lovely Birthday cake. The breakfast buffet was superb..best ever. I would really recommend Marco Polo...FANTASTIC! Thank you to all the great friendly staff for making this special occasion...truly memorable!

    Diulas pada 24 September 2018

    Dear trevor, Thank you for your wonderful review. We are thrilled that you had enjoyed the surprise birthday cake that we had made especially for your wife and that you have left the Marco Polo Plaza Cebu with special memories. Our prime focus is to continuously go above and beyond to delight our guests and to ensure that we deliver an experience that is meaningful and memorable to our valued guests. Once again, thank you and we look forward for your return. Warm regards, Brian Connelly General Manager

    Direspon pada 18 Oktober 2018
    Marco Polo Plaza Cebu Hotel
    8,0
    Luar biasa
    Roy dari Amerika Serikat
    Pasangan
    Deluxe Twin dengan Pemandangan Gunung
    Menginap selama 3 malam pada bulan Januari 2019

    Sangat baik”

    Please seve the best items Cebu has to offer in your buffet. The danggit was of poor quality & so was the lechon & lechon paksiw. All ala carte items ordered from from the lobby lounge & room service were good. Staff in FB outlets were very good! Bell staff, very good!

    Diulas pada 21 Januari 2019

    Dear Roy, Thank you so much for your kind review and rating. We are proud to say that we have just won the award for the " best premium Buffet " in Cebu and thank you for your praise for our food. Our Executive Chef will definitely review the quality of our Lechon supplier in order to ensure it is as well up to standard. Here in Marco Polo Plaza Cebu, our ethos is to serve our guests with warmth and professional service and we appreciate your fantastic feedback and praise about the service of our team members. It will be our pleasure to welcoming you back again soon here at Cebu's finest. Best regards, Brian Connelly General Manager

    Direspon pada 27 Januari 2019
    Marco Polo Plaza Cebu Hotel
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