Melia Hanoi Hotel
Melia Hanoi Hotel
Lihat semuanya (6 foto)
Deluxe - Kamar tidur Melia Hanoi Hotel
Deluxe - Kamar tidur
Lihat semuanya (6 foto)
Tampilan interior Melia Hanoi Hotel
Tampilan interior
Lihat semuanya (6 foto)
Tampilan interior Melia Hanoi Hotel
Tampilan interior
Lihat semuanya (6 foto)
Kolam renang Melia Hanoi Hotel
Kolam renang
Lihat semuanya (6 foto)
LOKASI PROPERTI Melia Hanoi Hotel
LOKASI PROPERTI
Luar biasa
Lokasi
8,5
Lihat semuanya (6 foto) Melia Hanoi Hotel
Lihat semuanya (6 foto)
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Melia Hanoi Hotel

Lokasi strategis
- 270 meter dari pusat kota
- Lihat yang ada di sekitar sini
Luar biasa
Berdasarkan 1305 ulasanBaca ulasan tamu
8,3
/
10
Luar biasa fasilitas
8,6
96% akan merekomendasikannya ke teman
Harga dan kualitas8,0
Jarak ke pusat kota0.3 km
Nilai lokasi8,5
Bandara terdekatBandara Gia Lam (VGL)
Jarak ke bandara4,4 km
  • 740 meter ke transportasi umum

  • Shuttle bandara

  • Penukaran mata uang

  • WiFi gratis di semua kamar

Penawaran kamar
8,1
Luar biasa
Kenyamanan & kualitas kamar
Properti ini banyak peminatnya!Terakhir dipesan 6 jam yang lalu
Suite The Level (The Level Suite)
Suite The Level (The Level Suite)
...
  • Ukuran kamar: 68 m²/732 ft²
  • Pemandangan: Kota
  • 1 kasur king
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Grand Premium
Grand Premium
...
  • Ukuran kamar: 68 m²/732 ft²
  • Pemandangan: Kota
  • 1 kasur king
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Kamar Premium (Premium Room)
Kamar Premium (Premium Room)
...
  • Ukuran kamar: 32 m²/344 ft²
  • Pemandangan: Kota
  • 2 kasur single atau 1 kasur...
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Kamar The Level Premium (The Level Premium Room)
Kamar The Level Premium (The Level Premium Room)
...
  • Ukuran kamar: 32 m²/344 ft²
  • Pemandangan: Kota
  • 2 kasur single atau 1 kasur...
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Deluxe
Deluxe
...
  • Ukuran kamar: 32 m²/344 ft²
  • Pemandangan: Kota
  • 2 kasur single atau 1 kasur...
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Room Duplex
Room Duplex
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    Grand Premium King
    Grand Premium King
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      Twin Room Deluxe (Without Breakfast)
      Twin Room Deluxe (Without Breakfast)
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        Triple Standard
        Triple Standard
        ...
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          Kamar Standard dengan Ranjang Twin (Standard Twin Beds)
          Kamar Standard dengan Ranjang Twin (Standard Twin Beds)
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            Ulasan tepercaya dari tamu kami

            Ulasan Agoda (1305)Ulasan Booking.com (468)
            8,3
            /
            10
            Kebersihan8,6
            Fasilitas8,6
            Lokasi8,5
            Kenyamanan kamar8,1
            Layanan8,4
            Harga dan kualitas8,0
            Diberikan oleh tamu asli Agoda
            Semua bahasa
            Semua tipe wisatawan (1305)
            Semua tipe kamar
            Menampilkan 942 komentar tamu
            12345
            10,0
            Spektakuler
            Viet dari Vietnam
            Wisatawan bisnis
            Kamar Premium
            Menginap selama 2 malam pada bulan November 2018
            Nice Hotel”
            Good breakfast, room and service
            Diulas pada 28 November 2018
            Dear Viet, Thank you for choosing Melia Hanoi and for your great review. We are delighted to know that you had a nice experience with us and you liked our room, breakfast and service. I will share your comment with the whole team and I am sure they will be encouraged by your remarks. Once again, many thanks for your nice comment. We look forward to welcoming you back to Melia Hanoi soon. Kind regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Direspon pada 30 November 2018
            Melia Hanoi Hotel
            10,0
            Spektakuler
            Pham dari Vietnam
            Wisatawan bisnis
            Suite The Level
            Menginap selama 2 malam pada bulan September 2018
            Spektakuler”
            I really like the Melia. It is a very good hotel and in a very good location. The suite that I have is particularly well designed and the staffs are very friendly and helpful. All in all an excellent hotel. Professor Pham Chi Thanh
            Diulas pada 10 September 2018
            Dear Professor Pham, On behalf of Melia Hanoi Team, I would like to thank you for choosing Melia Hanoi for your recent stay and for taking the time to share your experience about our hotel facilities and services. We are proud to know that you had a pleasant stay with us and I am delighted with your comments about the staff, I will share your nice comments with the entire team and I am sure they will be encouraged by your remarks. Our sincere thanks again for sharing your experience and we look forward to serving you in the near future. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Direspon pada 10 September 2018
            Melia Hanoi Hotel
            8,8
            Luar biasa
            Trần dari Vietnam
            Wisatawan tunggal
            Deluxe
            Menginap selama 2 malam pada bulan Juli 2018
            about FO standard”
            i stayed in room 1507 from 26-28/07. i was experienced a beautiful room, nice food, nice staffs in fine dinning restaurant & house keeper, charming lady in FO department for Check in...all things can not complaint by anyway. However, all my good feeling about your hotel was destroyed after check out. i checked out around 7:40 a.m in the morning. At that moment the lobby was not to many people, a bell man guided me to front desk for check out . All receptionists was busy except a man in suite, he worked alone with his computer. Maybe he is duty manager, he look at me such as "look at in the air" without any greeting. He should double check how 5 star standard in communication for check-in. This time i forgive him if it happens again, i will write down his name in trip-advisers. He passed my room key for a girl next him and asked for an assistant even she was busy with a Caucasian man so she has to serve 2 guests at one time. Its definitely unprofessional skill.
            Diulas pada 29 Juli 2018
            Dear Tran, First of all, I would like to thank you very much for choosing Melia Hanoi for your recent stay and for taking the time to give us a feedback. I am very sorry to read that you were not satisfied with the attitude of Front Office staff upon check-out. This is absolutely not the standard that our associates have been trained and requested to provide to our valued customers. Actions have been taken to fix the issue and we would like to be sure with you that this will not happen again in the future. Please accept our apologies for the inconvenience caused. Once again, many thanks for your feedback. We look forward to having another opportunity to welcome you back in Melia Hanoi soon. Best regards, Nguyen Thanh Binh Guest Experience Manager
            Direspon pada 01 Agustus 2018
            Melia Hanoi Hotel
            9,6
            Spektakuler
            Chris dari Australia
            Wisatawan bisnis
            Deluxe
            Menginap selama 2 malam pada bulan Juni 2018
            Nice Sleep”
            Clean comfortable well appointed rooms. Nice and quiet as Hanoi is quite noisy. Only complaint would be that the temperature of the sauna is too low even after 2 requests it seems that this is their policy. Coldest sauna in south east asia ! However, hotel is great over all and I'll be back :)
            Diulas pada 02 Juli 2018
            Dear Chris, Thank you very much for having chosen Melia Hanoi for your recent stay. It was a great pleasure to have you with us. We are delighted to know that you had a pleasant stay with us. About your comment in regards to the low temperature in the sauna room, I have forwarded your feedback to our Engineering Department and they are now fixing the issue. Please accept our apologies for the inconvenience caused. Once again, many thanks for your comments. We look forward to welcoming you in Melia Hanoi soon. Warm regards, Nguyen Thanh Binh Guest Experience Manager
            Direspon pada 03 Juli 2018
            Melia Hanoi Hotel
            9,2
            Spektakuler
            Guan dari Malaysia
            Wisatawan tunggal
            Deluxe
            Menginap selama 3 malam pada bulan Juni 2018
            Central location ”
            Been travelling many trips to Hanoi and this hotel is still one of the best. Just one point to note that pub’s noises at 3rd floor still can heard during midnight if you were allocated at lower floor like me this time at 6th floor. Please request for higher one if you don’t wish to be disturbed.
            Diulas pada 22 Juni 2018
            Dear Guan, Thank you very much for choosing Melia Hanoi and for your nice review. We are delighted to hear that you had an great stay with us. Regarding the noise at the 3rd floor, your comments have been shared with the Club Manager. We will follow-up with him to avoid a similar situation to happen in the future; our apologies for it. We hope to welcoming you back in Melia Hanoi soon. Warm regards, Ngo Minh Phuong Guest Experience Team
            Direspon pada 25 Juni 2018
            Melia Hanoi Hotel
            10,0
            Spektakuler
            helena dari Spanyol
            Pasangan
            Deluxe
            Menginap semalam pada bulan Oktober 2018
            Excellent hotel with superb breakfast”
            It is difficult to find something we didn’t like about the hotel. From the moment they picked as up from the airport all the staff were really attentive. The room was big and nicely decorated. Comfy beds with super soft cotton bed linen. We booked our Halong Bay tour with their tour agent and all was made easy for us. We could leave our luggage there until our return. Special highlight is the top class buffet breakfast with plenty of selection. Would come back here without a doubt.
            Diulas pada 03 November 2018
            Dear helena, On behalf of Melia Hanoi Team, I would like to thank you for having chosen us for your stay in Hanoi and for taking the time to give us a feedback about our hotel facilities and services. We are really proud that you had such a wonderful experience and that our hospitality met your expectations. I will share your nice comments with the whole team and I am sure they will be encouraged by your remarks. Once again, our most sincere thanks for your feedback and we look forward to welcoming you back in our hotel soon. Kind regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Direspon pada 04 November 2018
            Melia Hanoi Hotel
            10,0
            Spektakuler
            AKIKO dari Jepang
            Wisatawan tunggal
            Deluxe
            Menginap selama 3 malam pada bulan Oktober 2018
            Friendly and Professional Atmosphere ”
            Being a solo female traveler, I couldn’t ask more from a hotel. It made me feel both safe and welcomed in Hanoi. Quality of the staff, room facility & amenities, and location of Melia Hanoi exceeded my expectations. Especially the members of the Concierge Desk were friendly and attentive. ( I usually experience one or two individuals who aren’t so helpful .). One example of their excellence happened when a Concierge made a mistake of telling me the wrong stamp price for a postcard. This happened while I was checking out of the hotel. Then several hours later, I had returned to the hotel premises to catch my ride to the airport. (Even though it was after I had checked out) he came over and apologized, then returned the difference. Then when he found out my ride was late, he and the others made sure I got to the airport in time. I look forward to returning to Melia Hanoi for my next trip.
            Diulas pada 12 Oktober 2018
            Dear AKIKO, Thank you very much for choosing Melia Hanoi as your "home away from home" and for your great review, especially your nice comments about our Team members. We are delighted to know that you really enjoyed your stay with us and you were impressed by the honesty of our Concierge staff. Client’s satisfaction is our ultimate commitment. Your positive comments will help us with our continuing effort to improve the service quality. Once again, our most sincere thanks you for your comments. We look forward to serving you again in the near future. Warm regards Nguyen Thi Thanh Binh Guest Experience Manager
            Direspon pada 13 Oktober 2018
            Melia Hanoi Hotel
            8,4
            Luar biasa
            BOON dari Malaysia
            Pasangan
            Grand Premium
            Menginap semalam pada bulan Desember 2017
            WONDERFUL ROOM”
            Its too wise to celebrate our new year in Melia Hanoi. We got upgraded to Melia Level Suite, and the room is wonderful, the celebration cake from the hotel is so yummy and fresh. Not to say the bed, we had good sleep and fully recharged on our first day of 2018. The bathtub and the complimentary lemongrass bath salt, such luxurious and relaxing bath. The hairdryers are powerful, so lady u need not to bring additional hair dryers anymore. And the hair shampoo and conditioners provided are at good quality, good hairs day. We enjoyed the view of Hanoi, especially at night, overlooked Old Quarter, and lake at far distance. Its good enough for us , as we still can stay away from loud music party but at the same can share the vibrant countown night and some fireworks. Fireworks 2018 in Hanoi town is limited thou. For breakfast selection, is wide variety, in term of taste, is just ordinary. Not too good or not too bad. Overall, we really had wonderful stay in Melia Hanoi!
            Diulas pada 03 Januari 2018
            9,6
            Spektakuler
            Paula dari Kolombia
            Keluarga dengan anak dewasa
            Deluxe
            Menginap semalam pada bulan Desember 2017
            Excellent breakfast ”
            Location is conveniently near old town and french neighborhood, though away from the hectic traffic in old town. Breakfast fruit is amazing as it is exotic and not the typical products. Beds could be more comfortable.
            Diulas pada 29 Desember 2017
            10,0
            Spektakuler
            Suzanne dari Singapura
            Wisatawan bisnis
            Deluxe
            Menginap selama 2 malam pada bulan Oktober 2018
            Melia is just PERFECT!”
            Wonderful location and the spread for breakfast and lunch are scrumptious! Excellent service too!
            Diulas pada 05 November 2018
            Dear Suzanne, Thank you very much for choosing Melia Hanoi and for your nice comments about our breakfast, lunch and services. We are proud that our hospitality met your expectation. Your positive comments will help us with our continuing effort to improve the service quality. Thank you again for your feedback. We look forward to welcoming you back to Melia Hanoi in the near future. Warm regards, Nguyen Thanh Binh Guest Experience Manager
            Direspon pada 05 November 2018
            Melia Hanoi Hotel
            9,6
            Spektakuler
            Joonyong dari Korea Selatan
            Wisatawan bisnis
            Deluxe
            Menginap semalam pada bulan Oktober 2018
            Good”
            very nice and good facility
            Diulas pada 09 Oktober 2018
            Dear Joonyong, Thank you very much for choosing Melia Hanoi and for sharing your nice experience about our hotel facilities and services. We are delighted to know that our hospitality met your expectation. Your positive comments will help us with our continuing effort to improve the service quality. Thank you again for your kind feedback. We look forward to welcoming you back to Melia Hanoi in the near future. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Direspon pada 10 Oktober 2018
            Melia Hanoi Hotel
            8,0
            Luar biasa
            Georges-Olivier dari Republik Rakyat Tiongkok
            Wisatawan bisnis
            Deluxe
            Menginap selama 2 malam pada bulan Oktober 2018
            3rd floor”
            Be careesull when booking to not take the room in the 4th floor. The disco bellow continues playing till 3am. The only very very bad point during my stay.
            Diulas pada 08 Oktober 2018
            Dear Georges-Olivier, First of all, I would like to thank you for having chosen Melia Hanoi for your recent stay. It was a great pleasure to have you with us. I am very sorry for the inconveniences you suffered from the music noise of the Bar on the 3rd floor. Your feedback has been brought to the attention of the Hotel Management and the Bar Owner. Actions have been taken to fix the issue and to avoid a similar situation happens again in the future. Once again, our special thanks for your constructive feedback. We hope to have other opportunities to welcoming you back to Melia Hanoi in the near future. With kind regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Direspon pada 08 Oktober 2018
            Melia Hanoi Hotel
            10,0
            Spektakuler
            Yaoying dari Singapura
            Wisatawan bisnis
            Deluxe
            Menginap semalam pada bulan November 2017
            It's really that good!”
            Country leaders from around the world, like PM Lee Hsien Loong from Singapore, Hilary Clinton from the USA, and many others, have put up at this hotel. Although it can be annoying that the staff kept on speaking to me in Japanese even though I told countless times I'm not ... But then again, Hanoi is pretty much an expat city with a lot of Japanese. There are usually full by the way ...
            Diulas pada 28 November 2017
            10,0
            Spektakuler
            Maricar dari Filipina
            Wisatawan tunggal
            Deluxe
            Menginap selama 3 malam pada bulan Desember 2016
            Great Choice”
            I spent 3 nights here through Agoda. I'm supposed to check out at 12nn but my flight is still in the late evening so since I really enjoyed my stay, I paid for half the rate to do late check-out. I am supposed to check out by 6pm but the hotel allowed to me to check out at 8pm. couldn't be more grateful. The bed is so soft, perfect for a day of walking. Walking distance from the lake (and I'm the kind of person who hates walking but I managed to walk most times). I will definitely stay here again. Worth every penny.
            Diulas pada 03 Januari 2017
            8,8
            Luar biasa
            Steven dari Taiwan
            Wisatawan bisnis
            Deluxe
            Menginap selama 7 malam pada bulan Agustus 2016
            Excellent service”
            The hotel is well located and staffs are very friendly and helpful at all time. Overall I am pretty satisfy with my stay in Melia, however, a little disappointed with the restaurant, just not up to my taste. I think the food from room service is much better even tho they are from the same kitchen.
            Diulas pada 31 Agustus 2016
            8,0
            Luar biasa
            Frank dari Jerman
            Wisatawan bisnis
            Deluxe
            Menginap selama 2 malam pada bulan Juni 2016
            Good value for money”
            Rooms are nice, but the odor inside the room when I opened the door was a bit disappointing after u go through the nice smelling floors. Very friendly stuff everywhere. Breakfest buffet doesnt left anything open. The dinner buffet incl.free flow of wine is amazing and you wish your stomach would be bigger to taste all dishes. Located near old town and the lake and near shopping destinations. I definitly will stay there again, even its not really a 5 star hotel. Wellness area need some upgrade.
            Diulas pada 10 Juni 2016
            9,2
            Spektakuler
            PANKAJ dari India
            Wisatawan bisnis
            Deluxe
            Menginap selama 2 malam pada bulan April 2016
            Nice hotel at a good price”
            Everything about this hotel is good, rooms are good sized with all amenities, excellent staffs, very welcoming and positive approach by all staffs, good location, just walking distance from old quarters and many of the Hanoi's tourist attractions. Overall, very good choice at a reasonable price. Only disappointment were the lifts, not sure why and how they ended up with those small and ordinary lifts inside such a beautiful hotel. With 4-5 people, its already full and if you have luggage, then you don't have space to join other people in lift.
            Diulas pada 30 April 2016
            9,7
            Spektakuler
            Seow dari Singapura
            Wisatawan bisnis
            Deluxe
            Menginap semalam pada bulan November 2015
            Nice as always”
            Staff, comfort, room
            It has been a while since I last stayed here and it was a pleasant surprise when I saw that the rooms had been renovated. Looks very nice now. I got a free upgrade to the suite and it's a really nice gesture. I enjoyed my stay here, as always.
            Diulas pada 25 November 2015
            9,0
            Spektakuler
            Yukifumi dari Jepang
            Pasangan
            Deluxe
            Menginap selama 6 malam pada bulan Desember 2014
            Nice hotel for reluxing”
            Clean and wide room, good location, kind staffs
            No special events or additional fees during new year holidays. We can enjoy quiet time for the end of the last year and the beginning of new year. Location is perfect and many entertainments are within the walking distance. The staffs (incl. one Japanese staff) are very kind and have sufficient knowledge about Hanoi city. Room is wide and perfectly clean with wide bath room with big bath tab. Responses of the staffs for minor claims are very quick and appropriate. Definitely we will select this hotel for our next visit to Hanoi.
            Diulas pada 25 Januari 2015
            8,0
            Luar biasa
            Michael dari Inggris
            Wisatawan bisnis
            Suite The Level
            Menginap selama 2 malam pada bulan September 2014
            Good location”
            Remains a good location and host to most events in Hanoi
            The hotel is being refurbished but they are keeping disruption to a minimum. Staff were very good and continue to improve. The food is okay but not great - it seems to have no taste. Overall the hotel is fine and I am sure I will stay again
            Diulas pada 15 Oktober 2014
            12345
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            • Lokasi strategis
            • Penjara Hoa Lo
            • Stasiun Kereta Hanoi berjarak sekitar 0.74 km