Pan Pacific Hanoi
Pan Pacific Hanoi
Lihat semuanya (54 foto)
Kamar Deluxe Double - Ranjang Pan Pacific Hanoi
Kamar Deluxe Double - Ranjang
Lihat semuanya (54 foto)
Lobi Pan Pacific Hanoi
Lobi
Lihat semuanya (54 foto)
Tampilan interior Pan Pacific Hanoi
Tampilan interior
Lihat semuanya (54 foto)
Tampilan interior Pan Pacific Hanoi
Tampilan interior
Lihat semuanya (54 foto)
LOKASI PROPERTI Pan Pacific Hanoi
LOKASI PROPERTI
Luar biasa
Lokasi
8,1
Lihat semuanya (54 foto) Pan Pacific Hanoi
Lihat semuanya (54 foto)
Hapus dari daftar Favorit
2016

Pan Pacific Hanoi

Baru Direnovasi
Lokasi istimewa
Lihat yang ada di sekitar sini
Ada pertanyaan untuk Pan Pacific Hanoi?
Luar biasa
Berdasarkan 1070 ulasanBaca ulasan tamu
8,3
88% akan merekomendasikannya ke teman
Kualitas sebanding dengan harga8,0
Jarak ke pusat kota1.5 Km
Nilai lokasi8,1
Bandara terdekatBandara Gia Lam (VGL)
Jarak ke bandara5,0 km
Ada restoranYa
  • Antar-jemput bandara

  • WiFi gratis di semua kamar

  • Penukaran mata uang

  • Sauna

Penawaran kamar
8,5
Luar biasa
Kenyamanan & kualitas kamar
Properti ini banyak peminatnya!Terakhir dipesan 13 jam yang lalu
Apartemen Premier 2 Kamar Tidur (2 Bedroom Premier Apartment)
Apartemen Premier 2 Kamar Tidur (2 Bedroom Premier Apartment)
...
  • Pemandangan: Kota
  • 90 m²/969 ft²
  • 2 kasur queen dan 1 kasur k...
Masukkan tanggal & lihat harga
Club Pacific (Pacific Club)
Club Pacific (Pacific Club)
...
  • Pemandangan: Danau (terliha...
  • 35 m²/377 ft²
  • 2 kasur single atau 1 kasur...
Masukkan tanggal & lihat harga
Apartemen Premier 1 Kamar Tidur (1 Bedroom Premier Apartment)
Apartemen Premier 1 Kamar Tidur (1 Bedroom Premier Apartment)
...
  • Pemandangan: Danau
  • 60 m²/646 ft²
  • 1 kasur king
Masukkan tanggal & lihat harga
Apartemen Executive 1 Kamar Tidur (1 Bedroom Executive Apartment)
Apartemen Executive 1 Kamar Tidur (1 Bedroom Executive Apartment)
...
  • Pemandangan: Danau
  • 60 m²/646 ft²
  • 1 kasur king
Masukkan tanggal & lihat harga
Apartemen Executive 2 Kamar Tidur (2 Bedroom Executive Apartment)
Apartemen Executive 2 Kamar Tidur (2 Bedroom Executive Apartment)
...
  • Pemandangan: Kota
  • 90 m²/969 ft²
  • 2 kasur queen dan 1 kasur k...
Masukkan tanggal & lihat harga
Kamar Deluxe Double (Deluxe Double Room)
Kamar Deluxe Double (Deluxe Double Room)
...
  • Pemandangan: Kota
  • 35 m²/377 ft²
  • 1 kasur king
Masukkan tanggal & lihat harga
Suite Studio (Studio Suite)
Suite Studio (Studio Suite)
...
  • Pemandangan: Danau
  • 40 m²/431 ft²
  • 1 kasur king
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Kamar Deluxe Twin (Deluxe Twin Room)
Kamar Deluxe Twin (Deluxe Twin Room)
...
  • Pemandangan: Kota
  • 35 m²/377 ft²
  • 2 kasur single
Masukkan tanggal & lihat harga
Kamar Premier (Premier Room)
Kamar Premier (Premier Room)
...
  • Pemandangan: Danau
  • 35 m²/377 ft²
  • 1 kasur king
Masukkan tanggal & lihat harga
Two-Bedroom Executive Serviced Suite
Two-Bedroom Executive Serviced Suite
...
  • 90 m²/969 ft²
  • Pancuran & bak mandi
  • 1 kasur super king
Masukkan tanggal & lihat harga
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Tempat penting terdekat

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Fasilitas dan layanan

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Di sekitar properti

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Ulasan terpercaya dari tamu kami

Ulasan Agoda (1070)Ulasan Booking.com (456)
Kebersihan8,8
Fasilitas8,4
Lokasi8,1
Kenyamanan dan kualitas kamar8,5
Layanan8,6
Kualitas sebanding dengan harga8,0
Diberikan oleh tamu asli Agoda
Filter komentar tamu berdasarkan:
Bahasa
English
日本語
한국어
Tiếng Việt
Selengkapnya
Jenis Kamar
Suite Studio
Kamar Deluxe Double
Kamar Premier
Club Pacific
Selengkapnya
Menampilkan 846 komentar tamu
12345
8,3
Luar biasa
rudiyanto dari Indonesia
Wisatawan tunggal
Menginap semalam pada bulan Januari 2013
kamar yang luas, bersih, pelayanan hotel yg ramah”
lokasi di pusat kota, pemandangan hotel yang bagus, banyak tempat perbelanjaan
kami sangat terkesan menginap di hotel ini, sangat mudah mendapatkan restoran, KFC tepat berada di depan hotel
Diulas pada 18 Juli 2013
8,8
Luar biasa
Hlee dari Amerika Serikat
Pasangan
Kamar Deluxe Double
Menginap semalam pada bulan September 2018
Excellent service”
Pricey, but you get what you pay for. Great facilities, great staff. Outside of Old Town, so outside of all the party noises. Beautiful view of the lake.
Diulas pada 13 September 2018
10,0
Spektakuler
Jeremiah dari Singapura
Wisatawan bisnis
Kamar Deluxe Double
Menginap semalam pada bulan Juli 2018
Back again!”
Service consistency is how Pan Pacific Hanoi is still the best hotel in Vietnam to me. The friendliness of the staff, their english ability and command of the language, the finer points of hospitality. They still have it. I look forward to staying there again the next time i am in Hanoi. Excellent value for money.
Diulas pada 26 Juli 2018
Dear Jeremiah, This feels to energizing to receive such positive comments! I am very pleased to read that you truly enjoyed your experience at our Pacific Hanoi. We look forward to welcoming you back soon! Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Direspon pada 30 Juli 2018
Pan Pacific Hanoi
9,2
Spektakuler
Charles dari Inggris
Keluarga dengan anak dewasa
Kamar Deluxe Double
Menginap semalam pada bulan Juli 2018
Great Hitel”
First class service for a great price
Diulas pada 21 Juli 2018
Dear Charles, We are delighted to read of your great feedback and grateful that you shared your experience here. Hopefully we will have the opportunity to welcome you back soon. Sincerely, Marc Emmanuel General Manager
Direspon pada 30 Juli 2018
Pan Pacific Hanoi
6,4
Bagus
Kevin dari Singapura
Keluarga dengan anak kecil
Kamar Premier
Menginap selama 4 malam pada bulan Juli 2018
Exceptional Service”
Exceptional service rendered from Tracy. I forgot to book an extra night for myself and my family. She helped accommodate us despite the higher than expected occupancy and also gave u a fair rate for a room type that we preferred. She and the other hotel staff went above and beyond to make our family vacation a very memorable event. Thanks and well done!
Diulas pada 17 Juli 2018
Dear Kevin, Thank you for sharing your feedback regarding the recent stay at Pan Pacific Hanoi. I'm sure our entire hotel staff, Tracy in partucular enjoyed catering to your needs as much as you enjoyed your stay. We hope to welcome you back to the hotel in the near future. Sincerely, Marc Emmanuel General Manger Pan Pacific Hanoi
Direspon pada 30 Juli 2018
Pan Pacific Hanoi
8,0
Luar biasa
Michele dari Singapura
Wisatawan bisnis
Club Pacific
Menginap semalam pada bulan Juni 2018
Sangat baik”
Staff are very helpful, location is great, room is clean and comfortable.
Diulas pada 23 Juni 2018
Dear Michele, Thank you very much for choosing Pan Pacific Hanoi for your recent stay and for taking the time to post the feedback of your wonderful experience with us. It is always rewarding to receive positive feedback! We look forward to welcoming you back in the not so distant future. Yours sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Direspon pada 27 Juni 2018
Pan Pacific Hanoi
8,8
Luar biasa
Dharshaka dari Singapura
Pasangan
Kamar Deluxe Twin
Menginap selama 2 malam pada bulan Desember 2017
Excellent!”
Sign up for the tea time free flow alcohol with snacks you can enjoy the sunset from the lounge.
Diulas pada 17 Juni 2018
Dear Dharshaka, Thank you for your great review. We are very happy to hear that you enjoyed the services and the beautiful sunset from our lounge. We look forward to having another chance of welcoming you back. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Direspon pada 18 Juni 2018
Pan Pacific Hanoi
9,2
Spektakuler
MADHAN dari Singapura
Keluarga dengan anak kecil
Kamar Deluxe Double
Menginap selama 2 malam pada bulan Maret 2018
Spektakuler”
Staff were very friendly and they even arranged an extra bed for my son. Room was clean, spacious and big enough. Bathroom was clean and spacious as well. We got a high floor facing the lake view and the hotel is in an excellent location. Nice breakfast as well. Overall one of the best hotels I have stayed and I will definitely recommend this to my friends.
Diulas pada 01 Mei 2018
Dear Madhan, We would like to thank you very much for staying with us and taking your time to give us a lovely comment on Agoda. It truly has been a pleasure to have you with us as our guests. We are glad that your recent stay with us was enjoyable and our associates have delivered to you a memorable experience at Pan Pacific Hanoi. I will share your review with our associates at all levels. I am sure that this feedback will serve as a great encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for recommend our hotel to your friends. We look forward to welcoming you and your family back to the hotel. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Direspon pada 07 Mei 2018
Pan Pacific Hanoi
8,4
Luar biasa
Aung dari Thailand
Pasangan
Kamar Premier
Menginap selama 2 malam pada bulan April 2018
Luar biasa”
I will come again
Diulas pada 20 April 2018
Dear Aung, Thank you for choosing Pan Pacific Hanoi for your recent stay. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips. Please rest assured that we will do everything it takes to make us deserving of your loyalty. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Direspon pada 23 April 2018
Pan Pacific Hanoi
6,8
Bagus
Verlene dari Singapura
Wisatawan bisnis
Kamar Deluxe Twin
Menginap selama 3 malam pada bulan April 2018
Moderate hotel”
For me the location was not very idea. For the price that I am paying, I would probably be staying somewhere near the Old Quarters or a mall. The room is abit dated but functional. Showerhead was not working very good. Staff was excellent. Within a 5 minutes walk, there is a 24 hours conveience store known as Circle K( just need to turn left and walk straight). Coffee bean is also near by which is a plus. The facilities of the hotel was excellent. there is a connecting door in between my room and next door, so I could hear some noises.
Diulas pada 06 April 2018
Dear Verlene, Thank you for taking the time to share with us your review after the recent stay at Pan Pacific Hanoi. While we are glad to read that you had a good comment on our staff and the facilities of the hotel, we regret to hear that your stay has not been up to expectation and that your room was less than perfect. Please accept our sincere apologies for the inconvenience. We have well noted all your constructive comments and have shared them with our Management team and the Director of Engineering. Please be reassured that we will make immediate arrangements to rectify the issue of the shower head and to see the possibility for improvement of the sound proofing of the room in the future. We thank you again for your constructive feedback and we hope to see you again soon where you can witness the improvements we have made. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
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Pan Pacific Hanoi
10,0
Spektakuler
Roger dari Amerika Serikat
Wisatawan bisnis
Kamar Deluxe Double
Menginap selama 2 malam pada bulan Maret 2018
Excellent business stay”
The hotel really surprised me. Especially from the quality of literally all the staff there. Someone there is doing some very good training and customer focused management. Don't be fooled by the relatively old exterior (Pan Pacific has been around a long time). If you like a classic hotel with large welcoming lobby and clean facilities and excellent service, this hotel did the trick.
Diulas pada 31 Maret 2018
Dear Roger, Thank you for your kind words after your recent stay at our Pan Pacific Hanoi and for recommending us to other travelers. We are very happy to hear your beautiful comment on our staff. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Pan Pacific Hanoi is renowned. We would be more than happy to welcome you to our hotel soon again! Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Direspon pada 02 April 2018
Pan Pacific Hanoi
8,8
Luar biasa
Daryl dari Singapura
Pasangan
Kamar Premier
Menginap semalam pada bulan Maret 2018
Nice view”
Hotel has a great view of the lakes. Staff were ever helpful in ensuring that guests enjoyed their stay.
Diulas pada 29 Maret 2018
Dear Daryl, Thank you for your great review. We are very happy to hear that you enjoyed the beautiful view of the lake from the hotel and had a good comment on the helpfulness of our staff. We look forward to having another chance of welcoming you back. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Direspon pada 29 Maret 2018
Pan Pacific Hanoi
8,4
Luar biasa
Derrick dari Singapura
Wisatawan tunggal
Kamar Deluxe Double
Menginap selama 2 malam pada bulan Maret 2018
Location is good but room is old”
The sound proofing is very bad for the room, can hear next door close or open door, even the toilet door closing can be heard from next door.
Diulas pada 25 Maret 2018
Dear Derrick, We appreciate you taking the time to share your impressions on your current stay at Pan Pacific Hanoi. It was very much our regret to hear that our facilities are not up to your expectation and it has been preventing you from enjoying your stay to the fullest. Please rest assured that we take your feedback seriously and will study the possibilities for improvement. We sincerely hope to have the chance to better serve you in the future. We thank you again and we hope the experience won't alter your trust in PPHG group. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Direspon pada 27 Maret 2018
Pan Pacific Hanoi
6,4
Bagus
nhung dari Vietnam
Pasangan
Kamar Deluxe Double
Menginap semalam pada bulan Februari 2018
Very old hotel”
Most things in the hotel is old, & staff feeling more like family hotel than 5***** hotel. Room are small. Window too small
Diulas pada 12 Maret 2018
Dear Nhung, Thank you for choosing Pan Pacific Hanoi for your recent stay and for taking the time to share with us your review. We have well noted your comments regarding the age of the hotel for our renovation plan in the near future. Please rest assured that during the months to come and through out next year, we will continue to upgrade our property to bring a seamless, and refreshing experience to all our guests. We appreciate your loyalty and trust and do hope you give us another chance to welcome you back on a return visit to Hanoi. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Direspon pada 16 Maret 2018
Pan Pacific Hanoi
8,8
Luar biasa
Hannah dari Malaysia
Pasangan
Kamar Deluxe Twin
Menginap selama 3 malam pada bulan Maret 2018
The saving grace of Hanoi”
My best friend and I traveled to Hanoi together in Mar'18. It was spring so the weather was cool, at around 18-20deg at night. We thoroughly enjoyed our stay at the Pan Pacific, and even joked that it is a 'heaven' compared to the dirty, chaotic streets of Hanoi. The staff there speak moderately good english, but it is much better compared to the locals or taxi/rickshaw drivers which speak virtually 0. Breakfast selection could be better, but I would give it a 6.5/10 because of ambiance and taste. Toiletry amenities are of good size and quality. Upon check-in they try to up-sell you 'Club' privileges, which is a little overpriced if you ask me at around USD$184 extra for 3 nights, which include all day juice, evening canapes & tea time snacks (but then again Club is always overpriced, so to each its own). Concierge was very helpful with booking Grabs and advising on places to visit. But do not take their recommendations for food, it is v expensive. Overall we had a fantastic time 8/10.
Diulas pada 07 Maret 2018
Dear Hannah, Thank you very much for sending your comments after your stay at Pan Pacific Hanoi. We are pleased to hear that except the breakfast selection, you thoroughly enjoyed your stay with us and you appreciated the assistance of our Concierge staff. Regarding your comment about breakfast, we are sorry to hear that you did not really enjoy the ambiance and the taste. Please rest assured we have addressed this with the Food and Beverage Director to ensure we improve on this. We hope to welcome you back again. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Direspon pada 16 Maret 2018
Pan Pacific Hanoi
9,6
Spektakuler
Joseph dari Australia
Wisatawan bisnis
Kamar Deluxe Twin
Menginap selama 5 malam pada bulan Februari 2018
Spektakuler”
The night duty manager made this stay very welcome and she was very helpful very happy with the service and happy that she dealt with problems
Diulas pada 12 Februari 2018
Dear Joseph, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let the night duty manager know that she made an impact during your stay. We are looking forward to welcoming you back to the hotel soon! Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Direspon pada 13 Februari 2018
Pan Pacific Hanoi
10,0
Spektakuler
Mohammed dari Arab Saudi
Wisatawan tunggal
Kamar Deluxe Double
Menginap semalam pada bulan Februari 2018
Thanks ”
Thanks
Diulas pada 11 Februari 2018
Dear Mohammed, Thank you for choosing Pan Pacific Hanoi for your recent stay and for giving us a perfect rating. We are looking forward to welcoming you soon again to our Pan Pacific Hanoi. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Direspon pada 13 Februari 2018
Pan Pacific Hanoi
8,8
Luar biasa
Naokazu dari Hong Kong
Pasangan
Kamar Deluxe Double
Menginap semalam pada bulan Januari 2018
Excellent Hospitality”
Hotel crew was so great to make sure our stay was most pleasant. Can't find anywhere else so attentive like them.
Diulas pada 23 Januari 2018
8,4
Luar biasa
Elana dari Amerika Serikat
Wisatawan berkelompok
Kamar Deluxe Twin
Menginap semalam pada bulan Januari 2018
Nice hotel, good facilities”
The hotel is pretty nice, staff are accommodating, and the rooms are clean and well kept. The rooms with a lake view have a really nice view. There is a rooftop bar which also has a great view. Didn't use the pool but it looked fine. It's enclosed. The location is a bit out of the city center but not that far. Feels more relaxed away from the noise of the old town. My only complaint is that the beds were too hard. They had a pretty decent mattress topper on top of a hard bed, so it didn't do much to make the beds more comfortable.
Diulas pada 08 Januari 2018
Dear Elana, Thank you very much for choosing Pan Pacific Hanoi for your recent stay and for sharing with us your review. We are pleased to hear that except the beds that were too hard for you, you appreciated our hotel cleanliness, the beautiful view and the friendly staff. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Pan Pacific Hanoi. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Direspon pada 18 Januari 2018
Pan Pacific Hanoi
8,4
Luar biasa
chee dari Malaysia
Keluarga dengan anak kecil
Kamar Deluxe Twin
Menginap selama 2 malam pada bulan Desember 2017
Awesome hotel at Hanoi ”
Nice service of front office (Ms.Van) .... helped us when check in time .... very awesome hotel with Lake view !!! Breakfast was awesome ... variety of choice ... sure will come back when travel to Hanoi in future ... ❤️👍🏻
Diulas pada 04 Januari 2018
Dear Chee, Thank you so much for taking the time to share your experience at our Pan Pacific Hanoi with other travelers! We are delighted to read that you highly appreciated the assistance of our staff and you enjoyed our location and the variety of our breakfast. Certainly, we will share your kind comments with Ms. Van and the front office team. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Marc Emmanuel General Manager Pan Pacific Hanoi
Direspon pada 18 Januari 2018
Pan Pacific Hanoi
12345
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