Crally located and nice hotel with everything you need!”

The hotel has 2 wings, we were in the new wings. The lift needs your key-card to take you to your floor, security is very good, breakfast is generous, rooms are ample and spacious. The location is so central, it is walking dis tance from the extraordinary Indian Museum (dinausaus, coins, statues, gates, so much to see), the market, the Planetarium and most of the landmark. Employees are well trained and welcoming.

Great hotel in great location with little bit less facility.”

Great location, excellent cleanliness, spacious room. I booked a room for me & my wife as we planned to without our child. But we have to take her with us. They did not charge for the child though she was 5+. Negative points are 1. Poor in room toiletries & you will not have it without asking. 2. Lag in porter service. While checking out I asked for porter several times over phone, later on I came down to reception & asked again for porter. 10 min later porter reached my room. Breakfast was great.

They responded my query very late.”

I arrived reception on 12.30 but my room was not ready. I requested both rooms besides many times by mail and by Agoda. But they gave me room same floor but far. Then I requested 3-4 times in reception and completeed my request on 2.30pm. Reception are bit messy, no que , no serial. Everyone are responding everyone without any serial. One should complete one’s first but they are working with different issues and different person. I arrived 12.30pm but completed finally 2.30pm I called from room 3 times but they didn’t do anything after call, finally come to reciption to make room besides after that took 50-60 mns to handover the room key.

Convenient location ”

Great location, good room, have fitnesses centre but no swimming pool. Restaurant is very expensive, wifi is moderately poor. Good surroundings to hangout for shopping & officials but not great for holidays!!!

Desk staff inconsiderate ”

Booked 4 rooms for 4 nights on Agoda all with 2 pax even though only 2 rooms had 2 people in it because there is no difference in price for 1 or 2 people on Agoda. However on arrival one of the rooms with 2 people in it only had 1 on the booking so they charged an extra $30 per night for breakfast. So in reality we ended up paying for 8 breakfasts each day even though there was only 5 people. Very petty for this class of hotel to be so inconsiderate to guests. I'll never stay again and I suggest others not to either.

Very bad service ”

I was stay for 4 night. They didn’t give any toiletries... No shampoo, toothpaste, soap, cumb etc. has been given. When I call in room service for toothbrush, they provide me ones. In breakfast there has very few nonveg item (only one)

Spektakuler”

I booked for 2 nights in February and would highly recomend the Peerless I stayed with my 92 year old aunt and the service was excellent. The stall were very polite and in particular the restaurant staff., especially Kritika who was an excellent hostess . We booked 4 nights for the following week and requested rhe same room on the 10th floor. As this was taken for the first night the reception arranged for our cases to be transferred the next day. Food is excellent and the rooms and bedding very clean. I will deffinately stay here again should I re visis Kolkata.

It's truly a downtown hotel for it's excellent position”

This hotel has two buildings and fortunately I stayed in both. Old building need to be renovate soon, especially the carpet of entire hotel. Furniture may also need some polish and care. Please remember, by your request only they will provide room slippers, toiletries & bath robe !

Sangat baik”

The location, restaurant and staff were good. There were no toiletries in the bathroom like Toothpaste, Toothbrush, Mini Soap Bar, Body Lotion, Cotton Buds etc. A hotel with this price range are expected to provide these items.....

Expected a bit more”

This was my second time I stayed this property. As my previous experience was better, I visited again with couple but failed to meet my expectations. I felt this time that they treat Agoda customers differently, my perception may wrong but this was the fact. I might think twice to visit them again.

Room Service”

I booked my room without breakfast so that i can sleep as long as I want. But a lady from room service called me at 8:30 am (out of love and caring) and asked me whether I would like to place any order for my breakfast!!!!

Cukup”

I arrived Late Night almost 01.30 In the Morning I has Breakfast & check out at 10.30 am WILL NOT SUGGEST

small things to be improved”

Hotel is good breakfast is good only thing to be improved is toilatory . if provide shampu and toothpast with brush will be good for guest some time gust forget to carry these things slippers NOT provided in room I have booked hotel so many times on Agoda . always i have seen these things in hotels Not seen in Peerless Inn . so it is a suggeastion if implemented in hotel it will lift service quality of hotel

Horrible experience that I’ll never ever forget ”

Booked Peerless Inn for six nights on January 20th The following morning (January 21st) called Agoda to cancel this booking. However, I was told that the hotel will not refund the money if I didn’t show up at the Peerless Inn. I went to the Peerless Inn around 12:00 pm on the 21st and checked in. The room, including bedding and towels, were horrible to look at. I met with the COO (Mr Maity) and explained that due to last minute family related issues I will not be able to stay there. I was willing to pay for the first and second night as a penalty. After long discussion and arguments, Mr Maity offered/waived only two nights stay out of six nights that I had paid for. I believe he wanted to squeeze all the money as he could because I was a foreigner. Moreover, I have serious concern how Agoda has rated this property as a four star hotel? Agoda has changed me more than what I had agreed to while booking online. Need clarification from Agoda on price differences asap.

Spektakuler”

It is a great place. The staff are courteous, knowledgeable in what to do to offer the guests a comfortable stay. I strongly recommend this place and I will return to Peerless Inn the next time I am in town.👍 w/r Jai Prakash Canada

Good Location ”

We were advised to request for rooms in the New building. Were granted our request after some "resistance". No complaints on cleanliness etc., except that the rooms could have been better done. They do not provide bathroom consumables (other than soap in dispensers) - have to ask for them. All things considered, a good option in Central Kolkata to stay for business or personal visits. Breakfast options are fine (though not excellent).

Nostalgic & Memorable ”

Location is great, the people are greater and the Food is greatest. The family took three rooms, stayed for five nights and there were three events. Entire team, led by the boss, was out there to offer personalised attention and outstanding support. Much thanks Suraj & Team. Some of you made us real nostalgic. Take care.

I liked the hotel overall but had some issues. For instance, I requested for body lotion but not got”

It's breakfast is very good. staff is helpful. I'm particularly impressed by the help of Suraj of Banquet and business centre. He literally went out of his way to book the train ticket for me. Another staff is Rupa of Oceanic restaurant. Her helpful attitude and smiling face made my stay very pleasant every morning during breakfast. thank you

Nice location, nice architecture and good food”

As I kept getting closer to the location on my way to the hotel, I started having doubts about the quality of the property as it was located in a very busy old school market. But the hotel very well managed to exceed the expectations. The British architecture and interior gives it a very elegant feel from the inside. If you walk outside there is a new market bazaar with British-era buildings in the background.; gives a feeling of nostalgia. The food is very good (and very expensive, one plain tawa roti costs 100 rs.), complimentary breakfast was filling (although lacking in variety). I stayed in a premium room, it was clean and comfortable and moderately spacious. Didn't get a chance to test the room service as it was a one-night business stay. Check-in and check-out was prompt as well. I doubt if I will stay there again as it is very far from my office location in Salt Lake sector, but I definitely recommend to other travellers looking to stay around that area.

Cukup”

The dirtiest hotel room we have ever experienced. The carpet floor, furniture and the bed frame and under the bed was filthy with dirt, hairs and dust looked like it had been forgotten about by the cleaner. The bathroom sink blocked and tap doesn't work properly. Had to speak to the manager to change the room to the new room.