Shangri-La Hotel Hangzhou
Shangri-La Hotel Hangzhou
Lihat semuanya (46 foto)
Superior dengan Pemandangan Gunung - Ranjang Shangri-La Hotel Hangzhou
Superior dengan Pemandangan Gunung - Ranjang
Lihat semuanya (46 foto)
Lobi Shangri-La Hotel Hangzhou
Lobi
Lihat semuanya (46 foto)
Lobi Shangri-La Hotel Hangzhou
Lobi
Lihat semuanya (46 foto)
Tampilan interior Shangri-La Hotel Hangzhou
Tampilan interior
Lihat semuanya (46 foto)
LOKASI PROPERTI Shangri-La Hotel Hangzhou
LOKASI PROPERTI
Spektakuler
Lokasi
9,0
Lihat semuanya (46 foto) Shangri-La Hotel Hangzhou
Lihat semuanya (46 foto)
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Shangri-La Hotel Hangzhou

Lokasi ideal
- 2,16 kilometer dari pusat kota
- Lihat yang ada di sekitar sini
Luar biasa
Berdasarkan 443 ulasanBaca ulasan tamu
8,0
/
10
Luar biasa kebersihan
8,2
Harga dan kualitas7,5
Jarak ke pusat kota3 km
Nilai lokasi9,0
Bandara terdekatBandara Internasional Hangzhou Xiaoshan (HGH)
Jarak ke bandara28,7 km
  • Shuttle bandara

  • WiFi gratis di semua kamar

  • Penukaran mata uang

  • Kolam air panas

Penawaran kamar
8,0
Sangat bagus
Kenyamanan & kualitas kamar
Kamar Horizon dengan Pemandangan Bukit (Horizon Hill View Room)
Kamar Horizon dengan Pemandangan Bukit (Horizon Hill View Room)
...
  • Ukuran kamar: 37 m²/398 ft²
  • Pemandangan: Gunung
  • 1 kasur king
Masukkan tanggal & lihat harga
Pemandangan Danau (Lake View)
Pemandangan Danau (Lake View)
...
  • Ukuran kamar: 37 m²/398 ft²
  • Pemandangan: Danau
  • 2 kasur single atau 1 kasur...
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Kamar Berpemandangan Taman (Garden View Room)
Kamar Berpemandangan Taman (Garden View Room)
...
  • Ukuran kamar: 36 m²/388 ft²
  • Pemandangan: Kebun
  • 2 kasur single atau 1 kasur...
Masukkan tanggal & lihat harga
Kamar Horizon dengan Pemandangan Danau (Horizon Lake View Room)
Kamar Horizon dengan Pemandangan Danau (Horizon Lake View Room)
...
  • Ukuran kamar: 37 m²/398 ft²
  • Pemandangan: Danau
  • 1 kasur king
Masukkan tanggal & lihat harga
Suite Executive (Executive Suite)
Suite Executive (Executive Suite)
...
  • Ukuran kamar: 52 m²/560 ft²
  • Pancuran & bak mandi
Masukkan tanggal & lihat harga
Superior dengan Pemandangan Gunung (Superior Mountain View)
Superior dengan Pemandangan Gunung (Superior Mountain View)
...
  • Ukuran kamar: 36 m²/388 ft²
  • Pemandangan: Gunung
  • 2 kasur single atau 1 kasur...
Masukkan tanggal & lihat harga
East Hillview King Room
East Hillview King Room
...
  • Ukuran kamar: 36 m²/388 ft²
  • Pancuran & bak mandi
  • 1 kasur super king
Masukkan tanggal & lihat harga
West Hillview Twin Room
West Hillview Twin Room
...
  • Ukuran kamar: 36 m²/388 ft²
  • Pancuran & bak mandi
  • 2 kasur single
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Suite dengan Pemandangan Danau (Suite with Lake View)
Suite dengan Pemandangan Danau (Suite with Lake View)
...
  • Ukuran kamar: 36 m²/388 ft²
  • Pancuran & bak mandi
Masukkan tanggal & lihat harga
East Hillview Twin Room
East Hillview Twin Room
...
  • Ukuran kamar: 36 m²/388 ft²
  • Pancuran & bak mandi
  • 2 kasur single
Masukkan tanggal & lihat harga
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Ulasan tepercaya dari tamu kami

Ulasan Agoda (443)Ulasan Booking.com (445)
8,0
/
10
Kebersihan8,2
Fasilitas7,5
Lokasi9,0
Kenyamanan kamar8,0
Layanan8,1
Harga dan kualitas7,5
Diberikan oleh tamu asli Agoda
Semua bahasa
Semua tipe wisatawan (443)
Semua tipe kamar
Menampilkan 324 komentar tamu
12345
10,0
Spektakuler
Azharul dari Bangladesh
Keluarga dengan anak kecil
Kamar Horizon dengan Pemandangan Danau
Menginap selama 2 malam pada bulan Maret 2018
Lovely memorable stay with my daughter”
Hangzhou is very Romantic city and Shangri-La Hotel in Hangzhou west lake scenic area perfectly arranged our stay in harmony with the nature. My daughter, and uncle stayed there three days and enjoyed the environment so much in its Horizon Club. It was my second stay there. Shangri-La Hotel in Hangzhou is very natural, peaceful, calm and the people in there are so so so friendly, represents unique China and her hospitality very accurately. There is nothing to be worried about. Great Buffet breakfast, Dinner we enjoyed. Great Cafe, Chinese Restaurants, European style restaurants, west lake boat ride, bank even night life all are in close distance. We definitely want to visit Hangzhou Shangri-La Hotel again.
Diulas pada 19 Maret 2018
Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely,
Direspon pada 15 Mei 2018
Shangri-La Hotel Hangzhou
9,6
Spektakuler
Johnnie dari Malaysia
Keluarga dengan anak kecil
Superior dengan Pemandangan Gunung
Menginap semalam pada bulan November 2018
Spektakuler”
Very beautiful stately property, reflects the founder's great vision and foresight.
Diulas pada 30 November 2018
5,2
Monica dari Singapura
Wisatawan berkelompok
Superior dengan Pemandangan Gunung
Menginap selama 3 malam pada bulan April 2018
Di Atas Rata-Rata”
location next to the lake was nice, but because of the lack of good signages, taxis have a real problem finding their way to the hotel. There is also a very strong smell of cigarettes in the rooms. It must have been a lovely hotel decades ago, sadly it really needs to be re-furbished again.
Diulas pada 26 Agustus 2018
5,6
Lye dari Singapura
Wisatawan tunggal
Superior dengan Pemandangan Gunung
Menginap semalam pada bulan Agustus 2018
Di Atas Rata-Rata”
A stone throw away from the lake. Not recommended to stay over during weekend due to noise, crowd and horrible traffic jam. Service provided by staff are unprofessional and lacking in awareness. Facilities (swimming pool, jacuzzi, sauna) are distant away from the hotel block. Breakfast is only satisfactory and the services provided in the cafe are no more than a 2 stars hostel can provide. Room was big despite being old and shabby design. Bottom line: Never have high expectation for this Shangri-La Hangzhou as compared to other countries'
Diulas pada 21 Agustus 2018
10,0
Spektakuler
FAITH dari Malaysia
Wisatawan berkelompok
Superior dengan Pemandangan Gunung
Menginap selama 3 malam pada bulan Desember 2016
Decent hotel to stay”
Initially we chose this hotel because we were thinking of the show Impression of Xihu which is directly opposite the hotel. We only found out that the show is usually closed from December to March. Along the Beishan road are all ancient villas turned hotel/gallery. I found out later Xin Xin Hotel has a story to tell and is so much nicer. Shangri-la has very worn out furnitures which I would have expected better for the brand name. The staffs are generally very courteous and professional.
Diulas pada 25 Desember 2016
Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely
Direspon pada 15 Mei 2018
Shangri-La Hotel Hangzhou
10,0
Spektakuler
wang dari Republik Rakyat Tiongkok
Wisatawan berkelompok
Kamar Berpemandangan Taman
Menginap selama 3 malam pada bulan April 2015
Perfect location and good service”
perfect location, good service and nice food
Travel with my parents in Hangzhou and stayed in Shangri-La for 3 days, the hotel located nearby the west lake and only need 3 minutes walk to get there. Its perfect location will help you avoid finding a taxi in the gold vacation week.
Diulas pada 04 Mei 2015
Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
Direspon pada 15 Mei 2018
Shangri-La Hotel Hangzhou
9,0
Spektakuler
Xin dari Republik Rakyat Tiongkok
Keluarga dengan anak dewasa
Superior dengan Pemandangan Gunung
Menginap semalam pada bulan Agustus 2014
Not as satisfactory”
Location, Service, Food
I spent the night at Shangri-la with my parents this time while the room was awful comparing to the last several times i stayed as a business traveler, in the same type of room. There are no hair dryer in the room, or even free instant coffee in the mini bar.
Diulas pada 23 Agustus 2014
Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
Direspon pada 15 Mei 2018
Shangri-La Hotel Hangzhou
9,6
Spektakuler
Han dari Amerika Serikat
Wisatawan tunggal
Superior dengan Pemandangan Gunung
Menginap semalam pada bulan Juli 2017
Spektakuler”
walking distance to the West Lake and restaurants, the hotel has 2 wings (at least), so make sure to find out which wing you are staying before hopping into a taxi. Breakfast has quite a variety and decent. Staff was friendly and helpful.
Diulas pada 08 Juni 2018
Dear guest, thank you for your recent stay at Shangri-La hotel Hangzhou. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Yours truly
Direspon pada 08 Juni 2018
Shangri-La Hotel Hangzhou
6,8
Bagus
kit dari Hong Kong
Wisatawan bisnis
Superior dengan Pemandangan Gunung
Menginap semalam pada bulan September 2018
too old”
we prefer to stay in Mid-Town Shangri-la more if in Hangzhou
Diulas pada 26 September 2018
8,8
Luar biasa
Kwok dari Hong Kong
Pasangan
Superior dengan Pemandangan Gunung
Menginap selama 2 malam pada bulan Oktober 2017
Wonderful staff”
The staff of the hotel, whether drivers, front desk, concierge etc., had a wonderful service attitude, suggesting excellent staff training. Very convenient location for travellers who wish to take a stroll on the shore of West Lake. But a bit far from the Hangzhou East high-speed train station, as the traffic jam in the city is bad. Beware of a small number of mountain-facing rooms on the first floor - unpleasant view of pipes and drains. We asked for a room change which was quickly accepted.
Diulas pada 15 November 2017
Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
Direspon pada 15 Mei 2018
Shangri-La Hotel Hangzhou
4,7
Yuen dari Amerika Serikat
Wisatawan bisnis
Superior dengan Pemandangan Gunung
Menginap semalam pada bulan Maret 2016
The Worst Shangrila ever ”
Location
The Shangri-la in Hangzhou was recommended by a few people so I was really looking forward to the visit. It is the worst one that I have been to. The service was terrible, the room old and the food sub-par. I would not come back.
Diulas pada 21 Maret 2016
Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
Direspon pada 15 Mei 2018
Shangri-La Hotel Hangzhou
8,0
Luar biasa
A dari Singapura
Wisatawan tunggal
Superior dengan Pemandangan Gunung
Menginap selama 4 malam pada bulan Februari 2016
Old World Charm next to the Westlake”
Shangri-La is like a grand old lady oozing old world charm, and its location literally next to the Westlake is ideal for exploring that part of Hangzhou, including the LongJing tea plantations, LingYinSi Temple and the Botanical Gardens. If you plan to visit the malls or HeFang Street for shopping, that is easily a taxi ride away.
Diulas pada 16 Februari 2016
Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely
Direspon pada 15 Mei 2018
Shangri-La Hotel Hangzhou
9,0
Spektakuler
Graeme dari Australia
Pasangan
Pemandangan Danau
Menginap selama 2 malam pada bulan September 2015
Best location in Hangzhou”
location, location, location
This hotel is in the best place to see almost all the best sites of Hangzhou within walking distance. There are 2 lake walks, evening show, shops and famous restaurants. It is a little old and tired in some places but staff are helpful and if you more interested in the lake than the city then this is the place to be.
Diulas pada 19 Oktober 2015
Dear Guest, Thank you for sharing your experience at Shangri-la Hotel HangZhou We are delighted that you enjoyed our Shangri-la hospitality and exceptional dining options. We look forward to welcome you back to our hotel soon. Yours sincerely.
Direspon pada 15 Mei 2018
Shangri-La Hotel Hangzhou
8,0
Luar biasa
David dari Singapura
Keluarga dengan anak kecil
Kamar Berpemandangan Taman
Menginap selama 3 malam pada bulan Juli 2015
Bar is very disappointing. It is is not Shangri la”
The rooms, the service and the organisation.
Overall it was good. But the bar was very disappointing. It is not The Bar that Shangri La is famous for worldwide. The food was also disappointing which like i have said, nit the Shang standard i would expect.
Diulas pada 23 Juli 2015
Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
Direspon pada 15 Mei 2018
Shangri-La Hotel Hangzhou
9,3
Spektakuler
Cayleh dari Malaysia
Wisatawan tunggal
Kamar Berpemandangan Taman
Menginap selama 2 malam pada bulan November 2014
Good stay”
Good service etiquette, knowledgable staff to advise us how to get ourselves started in getting around Hangzhou, great location
A pleasant stay and good experience in the hotel. We checked in during wee hours in the morning and was upgraded to lake view room. Thumbs up. The location is great as it is situated at the West Lake, walking distance to some of the attractions. There is a bus stop (called xin xin fan dian) located just outside the hotel, very convenient for public transport with good frequency level and reasonable bus fare to travel around Hangzhou (Remember to always prepare several RMB 1.00 with you before boarding). Did i mention there is a unique Starbucks hidden at Zhusu Yuan (Zhusu Garden)? Yes! If u r an avid lover, this is not to be missed. We will stay in Shangri-la again next time when we go to Hangzhou!! :)
Diulas pada 23 November 2014
Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
Direspon pada 15 Mei 2018
Shangri-La Hotel Hangzhou
6,3
Bagus
May-yi dari Amerika Serikat
Wisatawan tunggal
Pemandangan Danau
Menginap semalam pada bulan Juni 2014
A passe hotel that needs a renovation soon!”
1) Location 2) Lake View 3) Garden
While the location is great - just a few minutes from the famous show - West Lake Impression - and the hotel is tucked away in lushes and greens, the interior really needs a major upgrade soon! The hotel feels like a hotel in passé with decoration styles and senses from the 1980s or 90s. Having said that, the rooms are spacious and lake views quite nice if one doesn't mind a bit of old-fashioned interior!
Diulas pada 22 November 2014
Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
Direspon pada 15 Mei 2018
Shangri-La Hotel Hangzhou
9,3
Spektakuler
han dari Republik Rakyat Tiongkok
Keluarga dengan anak kecil
Pemandangan Danau
Menginap semalam pada bulan Juli 2014
Excellent stay”
location, big room, garden
The hotel is one of the oldest five star hotel in Hangzhou, maybe even China. Room is neat, facilities are good and the garden is well landscaped. Lucky upgrade to bigger room with lake view. Nice stay. Recommended!
Diulas pada 16 Oktober 2014
Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
Direspon pada 15 Mei 2018
Shangri-La Hotel Hangzhou
9,7
Spektakuler
Wei dari Malaysia
Wisatawan bisnis
Kamar Berpemandangan Taman
Menginap selama 3 malam pada bulan Juli 2014
Great location away from the hustle and bustle”
Cleanliness, Staff Friendliness, Location
It was a great stay! The location is located very nearby to many restaurants (mostly fast-food). Note that these restaurants are closer to the WEST Wing, and you won't be able to see it if you are in the East Wing. The mountain bikes that are available for rent are also well-maintained, and it helps that we didn't need to get off and push the bike whenever we came to a upslope on the bridge. Check-in staff upgraded us twice! We got a view of the lake from the 4th floor! Rooms are very well maintained, as per Shangri La standards. However, we didn't try breakfast as it was too expensive (around USD 30/pax). Indoor pool is a tad small but nevertheless offers a great way to cool off during a hot summer's day. I will be back to stay in this hotel again!
Diulas pada 04 Agustus 2014
Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
Direspon pada 15 Mei 2018
Shangri-La Hotel Hangzhou
9,7
Spektakuler
Juncheng dari Republik Rakyat Tiongkok
Pasangan
Pemandangan Danau
Menginap selama 3 malam pada bulan Juli 2014
quiet and scenic location, great staff performance”
staff, location, quietness
had an awesome stay in Shangri-La Hotel Hang Zhou. Some people say it's an old hotel, which is true, first Shangri-La in China, but it's vintage, you get very high ceiling and the design is very detailed. We got a lake view room, the scene was fantastic. The hotel is located right by the West Lake, but there's some distance to go to the room so very quiet place but with great view. Staff are very helpful, they helped us got train tickets, cabs etc. Highly recommend. Need to get clear on whether you stay in West Wing or East Wing, quite some distance, but the gold car can take you around.
Diulas pada 25 Juli 2014
Dear Guest, Thank you for sharing your experience at Shangri-la Hotel HangZhou We are delighted that you enjoyed our Shangri-la hospitality and exceptional dining options. We look forward to welcome you back to our hotel soon. Yours sincerely.
Direspon pada 15 Mei 2018
Shangri-La Hotel Hangzhou
8,3
Luar biasa
jiing dari Malaysia
Keluarga dengan anak dewasa
Menginap selama 5 malam pada bulan Desember 2013
Superb stay”
Location, transport and room
My family and I totally enjoyed our stay. Walking distance to Westlake and public bus stops just outside the hotel connecting it to the city and other tourist attractions. The room was spacious and comfortable.
Diulas pada 21 Juli 2014
Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely.
Direspon pada 15 Mei 2018
Shangri-La Hotel Hangzhou
12345
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