Refresing yg menyenangkan bersama pasangan”

Menyenangkan sekali menginep di hotel ini di rasa wing. Fasilitasnya juga cukup bagi kami berdua. Kamarnya cukup luas. Suasana pantai yg private tidak bercampur dengan orang luar.

Nyaman”

Pemandangan yang bagus dan pantai yang bersih dan sarapan yang enak

Hotel yang mantap”

Cocok untuk liburan keluarga dan anak anak lokasi yang bagus

bagus”

sangat menyenangkan

Luar biasa”

Resort yg staf dia plg ramah sya pnah jumpa,hmpa klu nak mai bercuti mcm kampung halaman sendri disini la tmpatnya..staf akn layan hampa mcm dah knai 20 tahun dah

Spektakuler”

Salah 1 Hotel yang terbaik service nya, staff semua peramah Dan sangat membantu

Time for Refurbishment”

Rooms are Tired with old fashioned furnitures. there is no writing / dressing table in the room but they have threw in a table and 2 chairs which looks like what from the 80s in the room. Hair Dryer - was expective a better hair dryer with higher watts Limited TV Channels - other 4 star hotels does provide netflix in room Service is good but not consistent. Some of the Pool Side bar staff are great but some are snob. For the price charged, we had higher expectation on both service and room environment.

About the best hotels in Penang (Rasa Wing)”

The Rasa wing is superb. Excellent attentive staff. Rooms are great and very well serviced. A pool just for the Rasa Wing - with no children under 16 :)- . And there is the gym and spa . Complementary tea time and cocktail time ( 17:30 - 19:00) . There is a breakfast for the Rasa Wing though the Garden Wing breakfast is 100% better. Wonderful gardens. Downside : a) do not swim in the filthy sea! b) Georgetown is a 30 min cab ride away - n.b : use the Apps GRAB for taxis - a lot cheaper and a lot better cars !

Fantastic service as always ”

The customer service were excellent in all departments as usual. Very courteous and helpful. Buffet breakfast was fantastic with big spread from Western to Asian and local dishes. Food were fresh and tasty. Room was big and tidy. However, this time the air conditioning blower fan was too loud and the ceiling fan speed control was not working. Overall, we still enjoyed our stay at the hotel.

Perfect in every way.”

Fantastic hotel - excellent staff. From the moment we arrived until the moment we left, everything was perfect. Beautiful room overlooking the ocean. Comfortable bed, tea and coffee on tap. Particularly enjoyed the Pinang, Beach Bar. Ravi and team made our 3 nights unforgettable. We will return soon.

Sangat baik”

We stayed in a King Deluxe Sea View Room in the resort Garden Wing. The room unfortunately didn’t provide much of a ‘Sea view’ due to the large trees within the grounds. Although not a major issue, I had hoped that we could spend time on the balcony watching the sun set. The are two restaurants and a smaller pool bar serving smaller bites. The standard and variety of the food was very good. The pool is centrally located with plenty of sun loungers. The large tree canopy provides excellent respite from the sun. The grounds of the hotel are large enough for you disappear away from any pool excitement and relax/sleep the day away. Occasionally we were served chilled water and fruit skewers which was refreshing. There are plenty of masseurs around should you require a foot massage during the day. The hotel is directly on the beach which is long but narrow. There is a roped off area for people to swim in but the local water sport providers pay little to no heed of this when returning craft.

Looks tired”

Hotel looks a bit tired. Car park area and the road into hotel had many potholes and not well maintained. Staff were friendly and helpful. Swimming pool was not well maintained, filled with leaves and looks a little dirty. Environment was pleasant. Rooms were clean. Breakfast selection was just enough, though not as widespread as its other chain like Cebu Mactan which is also a resort set up. Overall, a pleasant stay and experience but it is overpriced for what you get. Massage packages in hotel - you can get half the price at the neighbouring 5 star hotel (walking distance) which is rated above Chi in Shangrila.

Delightful venue in Penang”

The Shangri-La Rasa Sayang Resort is beatifully located at the North tip of Penang. Perhaps a bit far (in terms of travel time, not km) from the major sightseeing venues but still, most spots are reachable in under 1 hour. The Hotel itself offers some delightful F&B venues, the Pool Grill and bar for the casual, but delicious dining at very fair prices, the Ferringhi Grill for that special event with haute cuisine and excellent service. The spice Market is an all day dining venue which we frequented only for the plentiful choice breakfast; also here very good quality and wide choice of food selection from Western to local to Chinese, Japanese and Middle Eastern. The Beach is a bit narrow and as it is not part of the Hotel, could do with a bit better maintenance, but is still worth that long beach-walk and an occasional dip in the sea.

Perfect Place in Penang”

Just wonderful staying

Good old maintain 5 * hotel”

The place look normal from outside but once inside u will be surprisingly happy with all the facilities

The best in Batu Ferrighi by far”

This is my fourth time staying here but first time at its Premier King Room that has a bath tub on the balcony. I have patronized the restaurants many times as walk-in guests everytime I am back in my hometown. I have tried almost all of the "better hotels" in Batu Feringghi and in my opinion Rasa Sayang is still the undisputed number one.

Great hotel in a good location”

4 stars on value and location due to a one star lower ranked sister hotel just next to it sports nicer beach, is closer to markets and restaurants, and is nearly identical in everything to this place. So if choosing between the 2, I'd tend to lean towards Golden Sands rather than Rasa Sayang. But that said - the staff at Rasa Sayang is beyond excellent, hotel wonderful, the trees near pools magnificent, and that bakery not just excellent but also incredibly low priced for a hotel... any hotel. Breakfast offers very large selection but tends to be busy after 8.30. Very nice hotel overall, and will likely stay there again.

Good Hospitality”

Nice old hotel, great hospitality, professional staffs, but me and my partner not really happy with the toilet. The smells horrible after each flush. Anyway, we had good stay, good food, calm environment.

Spektakuler”

I experienced great service at Shangrila Rasa Sayang. The breakfast buffet was excellent - everything you need is there! From western to local delicacies to little touches of elegance. Room was well-cleaned and smelled fresh. Pool area / garden service was excellent! Only comment is we wish the Resort activities were more visible. We enjoyed the cooking class 1x and would have loved to join the turtle activity but we didn’t see the notice at start of our stay. We also paid for seaview but our room was before a massive tree that blocked our view of the sea. Nevertheless very glad to have stayed at Shangrila Rasa Sayang.

Spektakuler”

Over-all a great stay. Breakfast buffet has everything and proximity to night market provides a good variety for the adventurous eaters. My only complaint is that we paid extra for a room with the sea view. Although we were given a room facing the sea, a huge tree was blocking our view.