Waterstones Hotel
Waterstones Hotel
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Kamar Boutique - Kamar tidur Waterstones Hotel
Kamar Boutique - Kamar tidur
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Lobi Waterstones Hotel
Lobi
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Lobi Waterstones Hotel
Lobi
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Kolam renang Waterstones Hotel
Kolam renang
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LOKASI PROPERTI Waterstones Hotel
LOKASI PROPERTI
Luar biasa
Lokasi
8,1
Lihat semuanya (53 foto) Waterstones Hotel
Lihat semuanya (53 foto)
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Waterstones Hotel

Lokasi strategis
- Di pusat kota
- Lihat yang ada di sekitar sini
Luar biasa
Berdasarkan 152 ulasanBaca ulasan tamu
8,0
/
10
Luar biasa kenyamanan kamar
8,7
Harga dan kualitas7,6
Jarak ke pusat kota15 km
Nilai lokasi8,1
Bandara terdekatBandara Internasional Chhatrapati Shivaji (BOM)
Jarak ke bandara2,1 km
  • Shuttle bandara

  • Berada di pusat kota Mumbai

  • Penukaran mata uang

  • Kolam air panas

Penawaran kamar
8,7
Luar biasa
Kenyamanan & kualitas kamar
Boutique Double
Boutique Double
...
  • Ukuran kamar: 41 m²/441 ft²
  • Pemandangan: Kota
  • 1 kasur double
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Kamar Boutique (Boutique Room)
Kamar Boutique (Boutique Room)
...
  • Ukuran kamar: 37 m²/398 ft²
  • Pemandangan: Kota
  • 1 kasur double
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Kamar Superior Single (Superior Single Room)
Kamar Superior Single (Superior Single Room)
...
  • Ukuran kamar: 41 m²/441 ft²
  • Bak mandi
  • 1 kasur single
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Kamar Standard Single dengan Pancuran (Standard Single Room with Shower)
Kamar Standard Single dengan Pancuran (Standard Single Room with Shower)
...
  • Ukuran kamar: 41 m²/441 ft²
  • Bak mandi
  • 1 kasur single
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Kamar Deluxe Double (Deluxe Double Room)
Kamar Deluxe Double (Deluxe Double Room)
...
  • Ukuran kamar: 41 m²/441 ft²
  • Bak mandi
  • 1 kasur super king
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Kamar Superior Double (Superior Double Room)
Kamar Superior Double (Superior Double Room)
...
  • Ukuran kamar: 41 m²/441 ft²
  • Bak mandi
  • 1 kasur super king
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Kamar Deluxe Single (Deluxe Single Room)
Kamar Deluxe Single (Deluxe Single Room)
...
  • Ukuran kamar: 41 m²/441 ft²
  • Bak mandi
  • 1 kasur single
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Weekend  Special
Weekend Special
...
  • Ukuran kamar: 37 m²/398 ft²
  • Pemandangan: Kota
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Suite
Suite
...
  • Ukuran kamar: 102 m²/1098 f...
  • Pemandangan: Kota
  • 1 kasur king
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Executive
Executive
...
  • Ukuran kamar: 38 m²/409 ft²
  • Pemandangan: Kota
  • 1 kasur double
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Tempat penting terdekat

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Pengumuman

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Ulasan tepercaya dari tamu kami

Ulasan Agoda (152)Ulasan Booking.com (212)
8,0
/
10
Kebersihan8,3
Fasilitas7,5
Lokasi8,1
Kenyamanan kamar8,7
Layanan8,1
Harga dan kualitas7,6
Diberikan oleh tamu asli Agoda
Semua bahasa
Semua tipe wisatawan (152)
Semua tipe kamar
Menampilkan 120 komentar tamu
12345
5,2
Glenn dari Inggris
Wisatawan tunggal
Premium
Menginap semalam pada bulan Desember 2018
Far from the best”
I was given a room upgrade on arrival, but sure wish I wasn’t. The room was very large. The bed sheets were badly stained so bad that I could not sleep on them. A large amount of ladies hair was also found by the bed.. ladies and gent underwear was found in the draws which was obviously left by previous guest . The room and hotel has a serious mosquito problem . I was bitten many times so did not have a good nights sleep . Housekeeping did try to put things right with limited success . The food in the restaurant was good and the staff very polite and professional . Breakfast mainly caters for Indian guests. On check out I spoke to Mr Prithviraj Yadav who was very apologetic and understanding, if only the rooms were as good as the staff.
Diulas pada 06 Desember 2018
5,2
Catalin dari Singapura
Wisatawan bisnis
Kamar Standard Single dengan Pancuran
Menginap selama 5 malam pada bulan November 2018
Skip this one, have plenty of better options in the area”
First of all, the hotel itself is nice: clean, spacious room and bathroom, very well-equipped gym and big pool, good choices for breakfast. But: You do not have access to the gym or pool during weekends. They never mention this in your reservation. WiFi is completely crap: cannot even use it for email communication, had to rely on my data during the entire stay. Staff are very disorganized. You ask for something, they say they'll give you a call back and then nothing happens. I wasted hours simply trying to get information.
Diulas pada 03 Desember 2018
5,2
Catalin dari Singapura
Wisatawan bisnis
Kamar Boutique
Menginap semalam pada bulan November 2018
Really not worth it”
Overpriced property, can find better in the area. Hotel itself is nice: spacious room, nice design, big bathroom with bathtub. BUT: you get limited access to the pool and gym (no weekends and not on your checkout date). WiFi is so slow, you can just consider it doesn't exist (I kid you not: it took me an hour to send an email). What outraged me the most: upon checking out, they asked me to pay additional charges for WiFi, although it was never stated in my booking that it's separate. I simply refused to pay, since it was unusable. Staff doesn't seem to enjoy working there very much and you can see that in their attitude. They don't communicate well either (after confirming my late checkout at reception, another staff rushed me out of my room 2 hours earlier).
Diulas pada 03 Desember 2018
10,0
Spektakuler
Elizabeth dari Inggris
Pasangan
Boutique Double
Menginap semalam pada bulan November 2018
Excellent stay”
Had a lovely stay here for one night between flights. Not far from the airport, less than 100rs for a rickshaw or 200rs for a taxi (over 700rs if you use hotel taxi though). Feels very safe because of security gates and staff. All staff were very polite and couldn't do enough. When we cleared up the plate after our lovely 60rs macaroons (handmade by the baker) they were most apologetic. Lovely rooms with a bed in the middle, we stayed in a glacial themed room which was good. In the early evening housekeeping came round to deliver a few chocolates. The Chinese style restaurant there was awesome, we did the deal for about 1000rs each to keep picking our own noodles, veg and meat. There was lots of choice and the breakfast was awesome too, you can get pancakes and eggs etc made for you but there is also a buffet. We had club access included in the room price, the pool is huge and had lovely surroundings. I don't have anything bad to say about this hotel.
Diulas pada 01 Desember 2018
6,0
Sidhartha dari Uni Emirat Arab
Wisatawan bisnis
Kamar Boutique
Menginap selama 4 malam pada bulan Oktober 2018
Need to get the basics sorted 1st”
On a business trip for 4 days, essentially in the hotel only to sleep and eat breakfast. Is a decent property no doubt, however faced a couple of issues. 1. AC temp control not working. Kept it running at 25 deg C still the room was 21 deg C, uncomfortable for me. Switching off the AC was comfortable for a few hours in the night, but made the room stuffy, so kept only the fan of the AC running, which worked till I realized (by almost slipping) that it caused sweating and condensation in one part of the room next to the bed. Reported this problem to the staff, who tried for a day, could not do much other than asking me to keep the AC running. So the choice was to either freeze or slip and fall. 2. The room allocated to me was the farthest walk from the reception, invariably every night while returning back the magnetic strip key refuse to work, making me take walk back to the reception to get the key reactivated. Would appreciate the management sort these basics at least.
Diulas pada 17 Oktober 2018
9,6
Spektakuler
Hargewan dari Kanada
Pasangan
Menginap semalam pada bulan Februari 2016
Carlston at Front Desk is amazing”
Great hotel. Conveniently located less than 10 minutes from the airport. We were greeted at lobby by Carlston who was extremely welcoming. We were upgraded to a suite at no additional cost and were given wine to sip on while we checked in. We were also offered free massages, however, since we checked in late evening all of the appointment times were booked. Free airport transport in a beautiful BMW. I will definitely come back to this hotel!
Diulas pada 03 Maret 2016
9,0
Spektakuler
Paula dari Inggris
Keluarga dengan anak kecil
Boutique Double
Menginap selama 4 malam pada bulan Agustus 2015
Delightful boutique hotel close to the airport”
Quirky rooms, excellent food, efficient and friendly staff
I stayed at Waterstones for 4 nights with my husband and two children. The rooms are very well designed and a break from the standard hotel room I've come to expect. Staff are professional, courteous and friendly. Next door is Waterstones Club with a lovely pool and the White Barn restaurant which serves delicious Indian/Mumbai food plus a range of other cuisines. The only issue was the internet connection which was not as fast and reliable as I need.
Diulas pada 03 September 2015
10,0
Spektakuler
Robert dari Amerika Serikat
Wisatawan bisnis
Menginap selama 2 malam pada bulan Januari 2013
equisite staff assistance and room decor .........”
I loved the attention I received, and the food was great .... !
I was met at the airport, which was a super surprise. Very excellent driver and guide. Excellent service from start to finish .. the folks refused tips until I left them at the front desk .. ! The food was first class and beaurtifully arranged. I will return.
Diulas pada 28 Januari 2013
9,3
Spektakuler
Mary dari Filipina
Wisatawan bisnis
Menginap semalam pada bulan Februari 2009
Gordon House Suites”
relaxed atmosphere
cant think of any
Gordon house suites is exudes a refreshing and relaxed athmosphre. The design is very interesting, and color schemes, room arangement a welcom difference from the other hotels i have stayed in at the airport. I anticipated a little difficulty in finding this place since it is off the main road. However the big sinage at the roadside was a help and allayed my fear of not finding it. Too bad I did not get to try the spa fascilities. Service is good. I ordered a fish dish which didn't quite meet my standard of freshness, it was changed without question to a delicious substitute. The frech fries that go with the fried fish are great tasting.
Diulas pada 09 Februari 2009
7,2
Sangat baik
Saurabh dari India
Wisatawan bisnis
Kamar Boutique
Menginap semalam pada bulan Mei 2018
Very good theme based rooms but with Security Lapses”
Pros- 1. Large rooms based on natural themes such as rainforest, mountain and glacier with various amenities. Cons- 1. Guards at main gate ( which is 200m away from hotel building) would ask for room number every time from you & even from cab driver who is coming to pick you. And, more importantly they would keep the driver waiting but will not call themselves at reception to confirm. This is frustrating and when you would complain that about reception they would say that it is hotel security protocol. Now ironical is - a. Those guards will not check the cabs or cars as being done in other hotels b. There is no scanner machine to check your baggage. So, you can take anything in the hotel c. You can tell them any room number but they will not even cross check with reception/control room d. Lifts are not operated by room key cards 2. Limited options in restaurant and in breakfast 3. charging points are far from bed and limited
Diulas pada 26 Mei 2018
7,6
Sangat baik
Zeenat dari Afrika Selatan
Keluarga dengan anak kecil
Premium
Menginap selama 3 malam pada bulan Januari 2018
A Good Hotel”
Waterstones was a decent stay. It was good value for money, clean with excellent facilities for a young family. However, I did not enjoy the location (it was too secluded), and the service could have been better.
Diulas pada 15 Februari 2018
Thank You for reviewing our Hotel on this forum. I have noted your feedback and the same has been shared with my team members to ensure that the service related issues are redressed and you receive the highest level of service on your next visit.May we request you to consider this as an aberration not reflective of our regular service standards and hope you give us an opportunity in the future to make your stay an enjoyable and memorable one. Regards, General Manager - Waterstones Hotel
Direspon pada 18 April 2018
Waterstones Hotel
8,0
Luar biasa
Daehyun dari Korea Selatan
Wisatawan bisnis
Boutique Double
Menginap semalam pada bulan Januari 2018
Wonderful waterstone hotel”
They got best factility in india hotel...wonderful swimming pool, tennis courts, badminton room.. high quality coaches......I am highly recommanding waterstone hotel in mumbai India
Diulas pada 14 Februari 2018
Thank you for taking time and posting a review of our hotel . It was a privilege to have you stay with us at Waterstones Hotel. We are glad to learn that you were impressed with the overall facilities at our hotel. I have shared your feedback with my entire team. Your words of appreciation are huge motivation and encouragement for us at Waterstones. We will continue to strive to add more value and comfort to your future stays. We value your patronage and look forward to welcoming you again at the Waterstones Mumbai. Regards, General Manager - Waterstones Hotel
Direspon pada 18 April 2018
Waterstones Hotel
6,4
Bagus
sameer
Keluarga dengan anak kecil
Boutique Double
Menginap semalam pada bulan Agustus 2018
no free WiFi - its 2018 :-)”
no free WiFi - its 2018 :-) . Charging for this is like charging for a having a toilet in the room. if this was a super cheap budget hotel I can understand but its not and I just could not comprehend the logic here.
Diulas pada 16 Agustus 2018
10,0
Spektakuler
YUXUN dari Republik Rakyat Tiongkok
Wisatawan bisnis
Kamar Boutique
Menginap semalam pada bulan Desember 2017
Impressed by this hotel”
Very good room.
Diulas pada 11 April 2018
It is wonderful to know that you were impressed by our Hotel.I have shared your feedback with my entire team. Your words of appreciation are huge motivation and encouragement for us at Waterstones. We will continue to strive to add more value and comfort to your future stays. We value your patronage and look forward to welcoming you again at the Waterstones Mumbai. Regards, General Manager - Waterstones Hotel
Direspon pada 18 April 2018
Waterstones Hotel
8,4
Luar biasa
Ravindra dari India
Wisatawan bisnis
Premium
Menginap semalam pada bulan September 2017
Good transit hotel”
Waterstones is well located if you have an early flight to catch; its close to the international airport. The design is eclectic and the rooms very spacious. The hotel though needs to pay a little attention to maintenance. An excellent property is somewhat mattered by mold on the bathroom wall. Overall though, this is good value for money.
Diulas pada 16 September 2017
Thank you for choosing to stay with us during your recent visit to Mumbai city, and taking time to review us on this travel forum. Your comments about the rooms and the overall hotel design is indeed heartwarming and I am glad you had a comfortable stay with us. Your feedback about the maintenance have been noted for immediate action. Also, thank you for highlighting our strategic location which enables our guests to save on their valuable travel time. Once again, thank you for choosing to stay with us and we hope the Waterstones remain your hotel of choice in Mumbai.
Direspon pada 10 November 2017
Waterstones Hotel
8,4
Luar biasa
Rita dari Inggris
Wisatawan tunggal
Boutique Double
Menginap semalam pada bulan Desember 2016
Beautiful hotel”
I booked here as a treat but when I arrived discovered this didn't include use of the pool and spa facilities so had to pay more. But the room was lovely and the staff helpful and professional. Good breakfast.
Diulas pada 12 Desember 2016
9,0
Spektakuler
OLIVIER dari Prancis
Wisatawan bisnis
Menginap semalam pada bulan Mei 2014
Fantastic hotel - a heaven of peace in busy Mumbai”
Location, Pool, Gardens, SPA
This is a fantastic hotel and truly a heaven of peace in busy Mumbai with amazing large Pool, great Gardens and good SPA. Staff is helpful all the time, everywhere, a real nice corporate culture. A few week points are the low internet bandwidth in the room and an overcomplicated TV.The rest is perfect.
Diulas pada 30 Mei 2014
9,3
Spektakuler
Danish dari Australia
Pasangan
Menginap semalam pada bulan Maret 2013
Feeling of a resort in the city”
Sports and leisure centre, swimming pool and fitness centre
Amazing experience with the best welcome from the staff at the airport. They sent BMW for pick up and provided best service. The staff was so friendly and helpful. Rooms have different themes which makes stay more pleasant.
Diulas pada 13 Oktober 2013
9,7
Spektakuler
Victoria dari Latvia
Wisatawan tunggal
Menginap semalam pada bulan Mei 2013
Quiet and relaxing”
French Rose Champagne on arrival, rooms cleaniness, sports club
Very friendly and attentive staff, boutique design of the rooms and hotel, a glass of nice champagne on arrival (those who have lived in India for some time would appreciate what this means:)) and big swimming pool with gym and wellness centre. Would definitely stay there again and recommend to my friends.
Diulas pada 01 Juni 2013
7,7
Sangat baik
natalia dari Australia
Wisatawan tunggal
Menginap selama 4 malam pada bulan April 2013
Funky and luxurious”
comfortable bed, great design, modern hotel
This was my first stay at this hotel and I loved every minute of my stay, except for one night where there was a function in the garden I was subjected to hours of loud techno music. I rang reception several times to ask for the music to be turned down but nothing was done about the noise. Otherwise I really liked this hotel.
Diulas pada 12 Mei 2013
12345
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