idoop Hotel

idoop Hotel

Jl. Swara Mahardika 883, Mataram, Lombok, Indonesia, 83121
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Superior idoop Hotel
Superior
    Removed from saved list
    What guests are saying:
    Very clean hotel. Good location. WIFI Connection very good. Near Mataram Mall.
    Aizzah from Malaysia
    Couple
    the hotel is good for business traveller. located at matatam city center. easy to get food
    Januar from Indonesia
    Business traveler
    thanks thanks thanks
    hudiaratama from Indonesia
    Couple
    Though secluded, the hotel is surprisingly conveniently located within walking distance to Mataram Mall. Clean and comfortable room. Worth the cost. Staff was very friendky and helpful.
    Charles from Indonesia
    Business traveler
    location good. breakfast nice even choice not much. room comfortable.
    Teng from Malaysia
    Group
    Arrived very late at night and check out early morning so, didnt really explore the hotel and its surrounding. Overall, very fast check in, very clean room, huge comfy bed and strong water pressure in the shower. Very happy.
    Norhaili from Malaysia
    Couple
    Easily can local food, walk around 3-10 minutes.
    kah from Malaysia
    Group
    this hotel is very good, clean and good location, we all happy stay there, hope will stay again when visit lombok ...thanks agoda.
    Adolf from Indonesia
    Family with young children
    Located near to Mataram mall, a good hotel for a stopover before flying back home.
    Nurul from Singapore
    Solo traveler
    Interior view idoop Hotel
    Interior view idoop Hotel
     idoop Hotel
    Deluxe Room idoop Hotel
    See all 28 photos
    Guestroom idoop Hotel

    Guest reviews

    7.8
    Very good
    /10
    (441 reviews)See what guests said
    9.2
    Exceptional

    "Clean, near city center, near food stall"

    Jembriser

    -

    January 17, 2018

    8.1
    Excellent room comfort and quality
    Recommended by 85% of guests

    Property highlights

    • Airport transfer

    • Located in heart of Lombok

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!Last booked a few minutes ago
    Excellent
    Location
    8.1
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Immanuel Church Mataram280 m
  • Mataram Mall530 m
  • Kura Kura Waterpark650 m
  • Mataram City Park1.14 km
  • Taman Sangkareang1.15 km
  • Narmada Park1.24 km
  • Mataram Cultural Park1.76 km
  • Taman Mayura Park1.84 km
  • At Taqwa Mosque1.99 km
  • Mataram University2.45 km
  • Value for money8.1
    Distance to city center0.5 km
    Location rating8.1
    Nearest airportLombok International Airport (LOP)
    Distance to airport25.8 km
    Select your room
    8.1
    Excellent
    Room comfort & quality
    Junior Suite
    Junior Suite
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds or 1 queen be...
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Have a question for idoop Hotel?

    What people love about the property

    • 7.6
      Very good

      "Nice hotel, friendly staff, clean room."

      felicia

      |

      July 19, 2016

    • 9.6
      Exceptional

      "Location good."

      Teng T.

      |

      August 23, 2016

    • 8.8
      Excellent

      "Good value for the money."

      Gunaseelan

      |

      August 16, 2016

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    More about idoop Hotel

    More about idoop Hotel

    8.4
    Excellent

    "We love this hotel as the price is reasonable."

    Mochamad

    |

    January 28, 2017

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Nice & clean ."

    Indera G.

    |

    January 21, 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (441)Booking.com Reviews (111)
    7.8
    /
    10
    Cleanliness8.0
    Facilities7.1
    Location8.1
    Room comfort and quality8.1
    Service7.9
    Value for money8.1
    Provided by verified guests of Agoda
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    All guests (441)
    All room types

    Show reviews that mention 

    Showing 331 verified guest comments
    12345
    2.4
    Saw from Malaysia
    Solo traveler
    Superior
    Stayed 4 nights in December 2018
    Difficulty of room payment and not aware of guest safety”
    I booked this hotel from Agoda cause I request to charge directly to mine debit card.But become booking.com booking,so I advice to pay upon check in. Been email so many time for request to charge to mine debit card as I don't wanna bring extra currency but been reject and said will be charge upon check in. When arrived, receptionist told me that my card decline,so I need to presented mine debit card for charge.The amount shown before RM444.44 but after I received my bank statement become RM450.62. On 6th December 2018, I having breakfast in coffee house,suddenly everyone running outside, I not sure what happen,I just follow out from hotel.After 10minute,everyone back in to hotel,I also follow back to the coffee house.I been waiting for cashier for pay my breakfast but no one is here,then I think someone who is manager ask me to wait for a while, and I ask her what happen justnow,she told me earthquake.I feel that is not safe as earthquake, staff run first,ignore guest...
    Reviewed December 17, 2018
    Dear Mr.Saw, Thank for your value feedback. We would like to apologize for your bad experience of your recent stay in our hotel. I have personally addressed this with our management to ensure this won’t happen again. If I can be of assistance, feel free to contact me. Thank you Kind regards, (Tisa|e-commerce) idoop Hotel Lombok
    Responded December 24, 2018
    idoop Hotel
    8.8
    Excellent
    Teng from Malaysia
    Couple
    Stayed 2 nights in May 2017
    New Chic Hotel”
    The place is new, however it just felt a bit under maintain, i only stay here for 2 nights before taking a flight back home. Room was rather small, there is not enough table or hanging place let alone space to walk around 2 person. Breakfast was OK, not a lot of choice but you will get by it alright. Pineapple fried rice was good. Didn't manage to find time to check out their pool
    Reviewed November 07, 2017
    9.6
    Exceptional
    Teng from Malaysia
    Group
    Deluxe Room
    Stayed 1 night in July 2016
    location”
    location good. breakfast nice even choice not much. room comfortable. souvenir shop at the hotel ground floor are good and cheap especially the t-shirt.. Book the massage service at the hotel. Reasonable price.Mataram mall just within 5 minutes. u can get food over there.
    Reviewed August 23, 2016
    9.2
    Exceptional
    Teng from Malaysia
    Group
    Superior
    Stayed 1 night in July 2016
    comfortable”
    location good. breakfast nice even choice not much. room comfortable. Mataram mall just within 5 minutes. u can get food over there. around 5~10 minutes to Epicentrum mall by teksi. Teksi from hotel to mall cost us Rp20,000 and cost us Rp25,000 when back from mall to Hotel.. Price are not standardized and the teksi driver are not follow the meter even we call the meter teksi.. beware it.
    Reviewed August 23, 2016
    9.2
    Exceptional
    Teng from Malaysia
    Group
    Superior
    Stayed 1 night in July 2016
    location”
    location good. breakfast nice even choice not much. room comfortable. but do not buy pearl jewellery set outside the hotel. because U can get the same design and quanlity good and cheap price at the airport.. souvenir shop at the hotel ground floor are good and cheap especially the t-shirt.
    Reviewed August 23, 2016
    8.8
    Excellent
    Gunaseelan from Singapore
    Group
    Superior
    Stayed 2 nights in August 2016
    Value added”
    Stayed there for two nights. Location was good. Staff were helpful but need to update themselves with more tourist information. Breakfast was good. Hotel was clean. Near Mataram Mall. Lots of eateries nearby. Good value for the money. Staff Linda at the reception was helpful and smiling all the time. Good Value.
    Reviewed August 16, 2016
    10.0
    Exceptional
    Nick from Singapore
    Family with young children
    Superior
    Stayed 1 night in June 2016
    Good night stay for short stay”
    Stayed 1 night before going to airport. Room is clean and the staff are good in English. Took hotel transfer for idr 200k to airport for 4adults + 2 children. Taxi is cheaper ard idr 150k, but normal taxi can only take 4 adults.
    Reviewed June 19, 2016
    9.2
    Exceptional
    nasser from Oman
    Group
    Stayed 2 nights in April 2016
    Nice and value for money ”
    It was a good experience when I stay in here. All things near to the shopping centre, restaurants and nighlife. Staff very kind and they are keen to help you any time. Thanks to all. I'm certainly will come again and stay longer in this hotel. My regards, Nasser from Oman
    Reviewed April 06, 2016
    8.0
    Excellent
    maxwell from Australia
    Solo traveler
    Stayed 13 nights in January 2016
    Great hotel”
    Central location for Mataram, reasonably priced and good daily breakfast.
    Hotel is very comfortable with all the necessary features in the rooms. Hotel is centrally located in Mataram if you wish to stay in Mataram although I wouldn't recommend the city for western travellers as there is nothing to offer. The hotel has a good breakfast and staff are helpful.
    Reviewed January 17, 2016
    8.0
    Excellent
    Haznita from Malaysia
    Family with young children
    Deluxe Room
    Stayed 3 nights in December 2015
    Value for Money”
    Room, Location, Room-Service
    Considering the value that we paid, it is a highly recommended hotel. we had a deluxe room which had a large bed (feels like bigger than king) which comfortably accommodates all 4 of us. the only setback was we had some problem with our air-conditioner on the first night (took a long time for the room to cool down) though it was rectified the next day.
    Reviewed December 15, 2015
    8.0
    Excellent
    Annisa from Indonesia
    Business traveler
    Stayed 1 night in February 2015
    Great Staff”
    Staff Hospitality, Great Food, Value for money
    The Staff is very helpful to reschedule my stay because the major event in Lombok Praya Airport that delay my flight to Lombok. The place is not that easy to find but it is very comfortable. The Food for breakfast is also great. Might stay here again sometime.
    Reviewed August 06, 2015
    8.0
    Excellent
    Lunie from Indonesia
    Business traveler
    Deluxe Room
    Stayed 3 nights in May 2018
    Nice Hotel with modern interior”
    (+) Nice room, nice ambience, nice location, average food, average facility, value for money. (-) The TV in my room doesn't work, already complained to the staff but no response. The room has smell of smoke even it's non-smoking room.
    Reviewed May 30, 2018
    9.2
    Exceptional
    NURUL from Malaysia
    Couple
    Superior
    Stayed 2 nights in August 2018
    Nice hotel”
    everything was good especially their foods. but the toilet a bit dirty.
    Reviewed September 25, 2018
    Dear Mrs.Nurul, First, I want to thank you for your valuable feedback. we delighted to hear that you enjoyed our foods and we apologize for your bad experience of your recent stay in our hotel. I have personally addressed this with our housekeeping staff to ensure this won’t happen again. Kind regards, (Tisa|e-commerce) idoop Hotel Lombok
    Responded November 22, 2018
    idoop Hotel
    6.8
    Good
    Johannes from Germany
    Couple
    Junior Suite
    Stayed 3 nights in August 2018
    Room was OK, but without Windows”
    Location ist good, room (Junior Suite) was ok, but had no Windows. Breakfast was OK, but no european Standard and If you was late, which means 7:45, the good stuff was gone, because loads of asians were eating all and it was not refilled. In total this hotel ist not focused on western tourists, because there are not many coming to Mataram, do not know how it looks now after the earthquake.
    Reviewed August 10, 2018
    Dear Mr.Johannes Thank you for your valuable feedback. We would like to apologize for your bad experience of your recent stay in our hotel. I have personally addressed this with our F&B team to ensure this won’t happen again. Kind Regards, (Tisa|e-commerce) idoop Hotel Lombok
    Responded November 22, 2018
    idoop Hotel
    9.6
    Exceptional
    eri from Indonesia
    Family with teens
    Stayed 4 nights in June 2018
    great”
    Menginap 5 hari, lokasi strategis....overall Good Hanya suara dr kamar sebelah yg cukup kedengaran...
    Reviewed June 22, 2018
    Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us and looking forward to seeing you again soon. Call us if there is anything we can help you with. Kind regards, (Tisa|e-commerce) idoop Hotel Lombok
    Responded November 23, 2018
    idoop Hotel
    8.4
    Excellent
    Adrian from Poland
    Solo traveler
    Superior
    Stayed 1 night in June 2018
    Nice hotel value for money”
    Staff is extremely nice and helpful. Hotel looks a little bit worn out and not clean enough, bathroom and linen is not brand new.
    Reviewed June 04, 2018
    Dear traveler, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your stay pleasant. I’m sorry to hear there were some issues with the cleanness. Please rest assured we have addressed this with the team to ensure we improve on this. Looking forward to having you again as a guest in our hotel. Kind regards, (Tisa|e-commerce) idoop Hotel Lombok
    Responded November 23, 2018
    idoop Hotel
    8.8
    Excellent
    Ferdinand from Indonesia
    Solo traveler
    Superior
    Stayed 2 nights in May 2018
    Recommended local hotel, mural and colorful. Pleasant stay!”
    Recommended local hotel, mural and colorful. Pleasant stay!
    Reviewed May 26, 2018
    8.8
    Excellent
    Sim from Singapore
    Couple
    Superior
    Stayed 3 nights in October 2017
    The staff were superb. Very efficient and always giving 5 star service.”
    Location is good, convenient and accessible to lots of food joints within walking distance. The staff are the ones that will bring back customers as their service efficiency is excellent. Keep it up. Only minor issue are the noise made by other guests along the corridor.
    Reviewed November 01, 2017
    8.0
    Excellent
    Tingjing from China
    Group
    Stayed 1 night in August 2017
    Not bad but not very clean in washroom”
    The whole design is good. But there is a big contrast between bedroom and washroom. Compared to other living places in rinjiani and Gili, it is not a bad choice in terms of money and environment. The location is not bad too. There is a very good authentic local restaurant nearby called Omaha something. The other thing is no spa around except the hotel one. The communication with staff is ok but not very smooth. And it caused some unexpected consequence although not harmful. It is acceptable.
    Reviewed August 17, 2017
    6.0
    Jon from Norway
    Solo traveler
    Stayed 1 night in July 2017
    How about cleaning the place?”
    Comfortable bed and OK decor and the joy of the stay ends there. The room and in particular the bathroom was in severe need of a proper spring cleaning. The breakfast was a rather sad affair and again the number of flies clearly shows that more cleaning is needed there also. I did not expect much for the price but I believe keeping it clean and tidy should be possible.
    Reviewed July 31, 2017
    12345
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    idoop Hotel
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    • Excellent location
    • Narmada Park