IL CASTELLO HOSTEL BOUTIQUE
Conveniently situated in the Bologna City Center part of Bologna, this property puts you close to attractions and interesting dining options.
Announcements by hotel (1)
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform IL CASTELLO HOSTEL BOUTIQUE in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of EUR 20 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an insFree Wi-Fi in all rooms!
Luggage storage
Contactless check-in/out
Laundry service
Wi-Fi in public areas
Vending machine
Daily housekeeping
Smoke-free property
Superficiali - careless”
L'ostello è a due passi dal centro città, ed a circa 10/15 minuti a piedi dalla stazione centrale,posizione molto comoda. La pulizia generale delle zone in comune è buona e credo sia un buon rapporto qualità prezzo in linea di massima. Personale gentile. L'unica cosa però per la quale non mi sento di raccomandare questo ostello ma anzi, criticarlo fortemente è la gestione del problema da me riscontrato e non gestito in maniera corretta. La prima notte ho riscontrato la presenza di parassiti ( cimici da letto ) che mi hanno punto diverse volte, provocando un discreto prurito ma anche una serie di evidenti segni su diverse parti del corpo. La mattina seguente ho fatto presente alla direzione (con tanto di foto dei parassiti)il problema avuto e mi è stato detto di non preoccuparmi, che avrebbero risolto il problema entro tarda mattinata. Poco dopo pranzo rientro all'ostello e mi dicono che è tutto risolto , mi hanno spostato in un altro letto libero nella stessa stanza. Dopo aver riposato per circa 3 ore o poco più mi sveglio con ancora più punture di quante ne avessi avute alla mattina appena sveglio. Segno evidente di un'infestazione a mio avviso in quella stanza, non un caso isolato. Alle 18:40 mi reco alla reception per ribadire nuovamente la gravità della situazione in quella stanza, e che stavano sottovalutando la situazione ma non era aperta ( quando l'orario di chiusura della reception è dato per le 19, non per le 18 oppure 18:30). Ho lasciato immediatamente l'ostello, ma avendo il timore che i parassiti siano andati a finire anche nel mio zaino o indumenti non ho avuto scelta se non tornare a casa, non potevo rischiare di infestare un'altro ostello. Delle 3 notti pagate ne ho usufruito solo di una, da parte della direzione ho sentito molte scuse ma nulla di concreto, solo parole. Soggiorno rovinato, un fastidioso prurito e vistose punture che tutt'ora ho a distanza di 4 giorni dall'accaduto è ciò che ho ottenuto scegliendo questo ostello. The ho
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Only location ”
The only good thing about this hostel is location. That's it. Its dirty as hell everywhere. In the middle of my shower alarm went on and the receptionist knock my door while I was showering to turn off the alarm. Next afternoon all bathrooms were still incredible disqusting. Means nobody is actually cleaning it for a while. On top of all that it's not cheap hostel at all! Too expensive. Not Reccomending
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Not the best choice”
The hostel was smelly, the bathromm was dirty, the rceception manager counted 4,5 Euro for 3 nights for tax, instead of that it was payed before online. He charged 10 Euros because I arrived 7:30 PM instead of 7:00 PM. He said thay are open until 7:00 PM. There were 3 bathrooms without windows, therefore all small came to the common room.
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Baggage 5 euro 👎”
To leave the baggage only till 5 pm - cost 5 euro. 👎
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Excellent Location, Efficient Staff and Clean rooms”
Centrally located to all the main historical landmarks of Bologna just 3 minutes walk you’ll be in the Piazza Maggiore and the shopping center too. it’s also 2 minutes walk parallel to HM and Zara just look for via Monte Grappa sign and it will lead you to Via Porta Il Castello. The rooms and Toilets are super clean, the Staff are efficient and attentive.
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HIDDEN COSTS”
Although the Agoda link to this B&B did not state in its policies, the hotel told me they would charge 10 Euros extra for checking in after 7 pm. They also had a notice of a 5 Euro charge for leaving luggage until 5 pm. I checked in before 8 pm and, luckily, they did not charge extra perhaps because I had emailed them complaining of the charge.. I was in room 2 which was separated from room 1 by a canvas wall and closet. You could hear EVERYTHING between rooms. It sounded like my neighbor was making phone calls in my room. The location and decor are very good.
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Great B&B for budget price, In the city center.”
Great morning coffee served by very nice smiling staff. Will use again.
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Excellent”
Excellent location
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Insects!!! Not clean!!”
There are insects cucarachas in the room
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Great location and value”
This is a God budget hostel Ina perfect location...the walls are thin, so it might be noisy for some until quiet hours...but for the price it is a good value just a few steps from the main sights...
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Demasiado básico. Baño compartido.. ”
Buena ubicación. Básico.
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No lo vale ”
Es un pésimo lugar para viajar, mala relación precio calidad, no lo vale en lo absoluto. Muy caro, muy pequeño, mal personal (poco amable) , sabanas y cobijas viejas (con agujeros), no cuentan con cocina y no dan facilidades para nada (todo quieren cobrarte adicional) Es un departamento mal adaptado como “hostal”. No regresaría y no lo recomendaría.
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Exceptional”
Ottimo
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Excellent”
위치는 시내에 있어서 매우 좋음 깨끗하고 침대도 튼튼해서 좋음 다만 공용공간이 많지 않고 커피포트가 없어서 아쉬웠음.
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지낼만함”
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Above average”
Jeśli dojedziesz do Bolonii po 19 anulują Twoją rezerwację bez zwrotu kosztów, a Ciebie zostawią na noc na ulicy. Ja spałam u znajomych w holu na kanapie po takiej akcji tego hostelu.
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Brak ciszy by odpocząć oraz podstawowych udogodnień.”
Nie polecam dla osób które oczekują w podróży chociaż ręcznika, szamponu czajnika, czy też suszarki, gdyż tego nie ma. Nadto ściany między pokojami i tv po środku nich powoduje, że w nocy jest głośno i nie można spać, bo ciągle coś hałasuje.
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