8.7
Excellent
/10
(872 reviews)See what guests said
Housekeeping9
Shops2
Swimming Pool2
See map
9.5
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Samurai Gallery Australia160 m
Cairns Regional Gallery170 m
Cairns Esplanade Boardwalk330 m
Rusty's Market490 m
St Monicas Cathedral520 m
The Muddys Playground720 m
Kuranda Scenic Railway810 m
Red Arrow Walk3.92 km
Green Island27.6 km
Behana Gorge Waterfall30.37 km
Nearby landmarks
Michael Seebeck Gallery80 m
Night Markets80 m
Rattle N Hum110 m
The Woolshed Chargrill & Saloon Bar110 m
Bull Bar140 m
Soho140 m
Samurai Gallery Australia160 m
Cairns Regional Gallery170 m
Peterpans Adventure Travel170 m
WetRez180 m
Il Palazzo Boutique Apartments
1 Bedroom Apartment - Bed Il Palazzo Boutique Apartments
Lobby Il Palazzo Boutique Apartments
Swimming pool [outdoor] Il Palazzo Boutique Apartments
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Serviced apartment
Free Wi-Fi

Il Palazzo Boutique Apartments

62 Abbott Street, Cairns City Center, Cairns, Australia, QLD 4870 - See map
Property highlightsRead all 872 reviews
Exceptional reputation
Recommended by 90% of guests
Excellent service
8.9 rating for service
Excellent cleanliness
8.7 rating for cleanliness
Excellent comfort
8.6 room quality and comfort

Great rooms, great location!

erin | January 6, 2017

  • 790 meters to public transportation

  • Located in heart of Cairns

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Balcony/terrace

Your dates are popular among travelersUsers are booking a place in Cairns every 17 minutes on Agoda.com
Value for money8.6
Location rating9.5
Nearest airportCairns Airport (CNS)
Distance to airport5.4 km

Rooms available at Il Palazzo Boutique Apartments

8.6
Excellent
Room comfort & quality
Palazzo Luxury Suite
Palazzo Luxury Suite
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 king bed or 1 sofa bed
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1 Bedroom Apartment
1 Bedroom Apartment
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 queen bed and 1 sofa bed
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Room Assigned on Arrival
Room Assigned on Arrival
...
  • Shower
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Studio - Single Use
Studio - Single Use
...
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    Suite With Double Bed With Double Bed
    Suite With Double Bed With Double Bed
    ...
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      Suite - De Luxe
      Suite - De Luxe
      ...
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        Single
        Single
        ...
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          Suite
          Suite
          ...
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            Single Apartment
            Single Apartment
            ...
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              Triple Room Sea
              Triple Room Sea
              ...
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                What people love about Il Palazzo Boutique Apartments

                • 9.6
                  Exceptional
                  Location

                  "The location is very good where is the closest hotel away from the night market."

                  Chen

                  |

                  December 29, 2017

                • 8.8
                  Excellent
                  Location

                  "Good location amazing huge bats out the front of the hotel at dusk."

                  Serena

                  |

                  December 2, 2018

                • 9.2
                  Exceptional
                  Location

                  "Close to shops, stores, eateries, museums Perfect for relaxing"

                  Carol

                  |

                  July 15, 2018

                Property ranking|Compared to 533 Cairns properties
                See all rankings
                Location score
                9.6/10
                Room comfort score
                8.6/10
                Service score
                8.9/10
                Cleanliness score
                8.7/10
                Better than
                97
                %
                of Cairns properties
                Better than
                95
                %
                of Cairns properties
                Better than
                94
                %
                of Cairns properties
                Better than
                92
                %
                of Cairns properties
                Up to 30% off with Agoda Insider Deals!

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                Overall rating:
                8.7
                Excellent
                872 reviews
                Cleanliness
                8.7
                Facilities
                8.2
                Location
                9.5
                Read all reviews >
                What travelers say they love:
                I would recommend this accommodation as it's clean and tidy ...
                Zac from Australia
                Family with young children
                More about Il Palazzo Boutique Apartments

                More about Il Palazzo Boutique Apartments

                Il Palazzo Boutique Apartments is perfectly located in the heart of Cairns’ vibrant entertainment precinct, just a 10 minute drive from the Cairns International Airport and 50 minutes from breathtaking Port Douglas.
                Taking design cues from Florence, our boutique hotel is nestled just one block back from the Cairns Esplanade, making our prime location ideal for both adventurers and business travelers seeking easy access to the best Cairns has to offer.
                We offer guests a superb range of facilities and features, lift access to all floors, a sun-drenched rooftop deck, landscaped pool (heated in winter), BBQ Gazebo, central courtyard with outdoor entertainment and dining area. Our friendly Receptionist’s are able to assist you with advice on tour selection and arrange bookings at no additional charge. We also provide FREE high speed WIFI throughout the property, guest laundry and FREE s undercover security parking.
                Il Palazzo Boutique Apartments offers guests not only the comfort to relax, but to indulge. Featuring 38 spacious, air conditioned one bedroom apartments, extensive private balcony, fully equipped kitchen, laundry, FREE Cable TV, FREE WIFI, mini bar stocked with quality Australian produce,
                Il Palazzo Boutique Apartments brings the warmth of Tuscany to the tropical oasis of Cairns. Our commitment extends well beyond our facilities

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                Most talked about facilities

                Housekeeping
                13 mentions
                Swimming Pool
                9 mentions
                Internet
                2 mentions
                Car Park
                1 mention

                What they offer

                9.2
                Exceptional
                Spaciousness

                "Fully equipped small apartment very comfortable in the centr..."

                Carol

                |

                July 15, 2018

                View all reviews
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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show less

                Property's guest policies

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                Some helpful facts

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                Reviews of Il Palazzo Boutique Apartments from real guests

                Overall rating
                8.7
                Excellent
                From 872 reviews
                Provided by verified guests of
                Agoda Reviews (264)Booking.com Reviews (608)
                Rating via Agoda8.7
                /
                10
                Cleanliness8.7
                Facilities8.2
                Location9.5
                Room comfort and quality8.6
                Service8.9
                Value for money8.6
                High score for Cairns
                Rating
                9+ Exceptional (75)
                8-9 Excellent (51)
                7-8 Very Good (37)
                6-7 Good (5)
                <6 Below Expectation (9)
                Time of the year
                Mar - May (31)
                Jun - Aug (45)
                Sep - Nov (47)
                Dec - Feb (54)
                Don't miss out!Users are booking a place in Cairns every 17 minutes on Agoda.com
                All guests (264)
                All languages

                Show reviews that mention 

                Showing 177 verified guest comments
                12345
                8.8
                Excellent
                Mairead from United Kingdom
                Couple
                1 Bedroom Apartment
                Stayed 3 nights in February 2019

                Excellent”

                We enjoyed our stay in Cairns in Il Palazzo apartments. Everything was clean, staff very helpful and central location. Lots to do and see nearby. Our only criticism would be our bedroom was looking on to the front where as we discovered there were lots of bats. Ask to have a rear apartment unless you want to be driven “Batty”.

                Reviewed March 01, 2019

                Thank you for taking the time to send through your review. We do try our very best to accommodate all guests request. We are pleased to hear you have enjoyed your stay with us and we look forward to welcoming you again soon.

                Responded March 23, 2019
                Il Palazzo Boutique Apartments
                7.6
                Very good
                SIEGFRIED
                Family with teens
                1 Bedroom Apartment
                Stayed 4 nights in January 2018

                Great 2018 start”

                Il Palazzo Boutique is great access to Cairns city, beaches etc, Comfortable. Services, friendliness, access is great. Worth the money spent. If had more time, preferred to use the facilities more. Concern only the key for room, main entrance for premises was a concern. Security box, did not know how to use it. So, did not use it this time. Everything else was good, recommend this to others, If I can grab the same bargain like this time, I would book again.

                Reviewed January 17, 2018
                8.3
                Excellent
                John from Australia
                Couple
                1 Bedroom Apartment
                Stayed 6 nights in August 2012

                Neat and tidy apartment”

                Unbeatable position for a stay in Cairns

                We knew the hotel location before travelling , so were pleased to be able to stay there . Apartment is quite small but adequate , ideally situated for shopping , eating , walks . We were driving so the parking was a bonus - would be a problem without it . Because of the position , you don't really need a car - close to large supermarket if you want to cook , next to Night Markets for quick easy eats , close to other more upmarket eateries , right in middle of action , only one street back from Esplanade , close to bus terminal . Was surprisingly quiet . Room is air conditioned , but no ceiling fan , but a fan is a much better feature at that time (August) in Cairns

                Reviewed September 03, 2012
                10.0
                Exceptional
                Phillippa from New Zealand
                Couple
                1 Bedroom Apartment
                Stayed 7 nights in August 2012

                Very clean tidy hot pool. Loved it.”

                City location tidy and very clean.

                We tried to fault it. Location close to the night markets. No road noise. Very very clean. Heated pool. People in office very friendly. Only fault was we had no TV in the bedroom but really....its not needed. The pool was not very deep, it didn't have a deep end but again it was very very warm (heated) The bed was not hard and not old. Great. If we went to cairns every year we would stay again for sure. 9.9

                Reviewed August 30, 2012
                8.0
                Excellent
                Denise from Australia
                Family with teens
                1 Bedroom Apartment
                Stayed 4 nights in July 2011

                Good Hotel in a Great Location”

                Quiet, Heated Pool, Location, Parking Facilities

                the hotel is all one bedroom units with a maximum of three adults per room. this meant the hotel was quiet as it was not full of families with young children. the hotel is located right in the heart of cairns and only a short walk to the esplanade. the hotel does not have dining or food facilities but is close to a supermarket and good restaurants. the hotel has on site parking which is secured in the evening.

                Reviewed July 23, 2011
                8.0
                Excellent
                Margaret from Australia
                Couple
                1 Bedroom Apartment
                Stayed 2 nights in October 2019

                A bit outdated but clean & comfortable in a really good location. Good value for the money. ”

                We would stay there again rather than spend a lot more money on something more upmarket. What we saved on accommodation paid for our dinner& there was absolutely noting wrong with Il Palazzo. Good value

                Reviewed November 01, 2019
                8.7
                Excellent
                denise from Australia
                Solo traveler
                1 Bedroom Apartment
                Stayed 3 nights in February 2011

                two women at the front desk were lovely”

                serviced daily close to everything decore lovely

                saw cairns relaxed at pool had a great holiday will return

                Reviewed March 01, 2011
                9.6
                Exceptional
                Jennifer from Australia
                Couple
                1 Bedroom Apartment
                Stayed 1 night in August 2016

                Great location. ”

                We had a one night stay. In a 1 bedroom apartment. Staff were very nice, and we were shown to our room. Very clean and spacious. The only concern I had was that the air conditioning was not very economic. There needed to be a ceiling fan in the bedroom. Bathroom needed updating and if you were over 183cm tall you would not fit under the shower head and you would touch the ceiling in the shower (in the bath) if you were over 186cm tall. Otherwise great stay.

                Reviewed August 03, 2016
                5.2
                YU from Singapore
                Family with young children
                1 Bedroom Apartment
                Stayed 4 nights in April 2019

                The hotel who took 150AUD from my credit card without any notification...”

                It's my 1st time to write a bad review. We, a young family, booked IL Palazzo for 4 nights due to its good reviews. We never knew that it could be such a bad experience. No one was at the counter when we first arrived. 20 minutes later, someone finally appeared. After we checked in, we found the Wi-Fi was very weak...it took 10s to open YouTube! No toothbrushes. A baby cot is $5 per night while most hotels offer it for free...But we are OK with all that. The most unacceptable thing only happened after we've checked out. I found a 150AUD deduction from my credit card by the hotel. I was stunned - I knew I paid everything through Agoda. We called the hotel and were told our room was not clean. But before that...we weren't notified at all! Can a hotel just take your money without letting you know?! A step back, we have cleaned all utensils with a cleansing liquid at our own cost! We are very disappointed by the way the hotel treats its guests. Unprofessional. Unacceptable. Impolite.

                Reviewed April 26, 2019
                10.0
                Exceptional
                YUTUNG from Taiwan
                Couple
                1 Bedroom Apartment
                Stayed 1 night in October 2016

                It was really nice!”

                Great location, the room was spacious and clean, the staff are friendly and super helpful, and the price is reasonable. It was a good deal and we will definitely recommend it to people.

                Reviewed October 22, 2016
                8.7
                Excellent
                Matthew from Australia
                Solo traveler
                1 Bedroom Apartment
                Stayed 2 nights in August 2012

                Great rooms and location”

                Central location

                Stayed at this hotel for 2 nights and was 100% satisfied with its rooms and self contained facilities and great location. will definitely stay here again and would have no hesitation recommending it to others who were looking for a nice, clean, modern mid range hotel in the heart of the city. thanks agoda

                Reviewed October 09, 2012
                7.3
                Very good
                Mark from Australia
                Couple
                1 Bedroom Apartment
                Stayed 7 nights in October 2012

                Great location close to everything”

                central location, friendly staff

                Hotel location is great within easy walking distance of all Cairns has to offer. Staff friendly and helpfull

                Reviewed October 30, 2012
                8.8
                Excellent
                Albert from Australia
                Couple
                1 Bedroom Apartment
                Stayed 4 nights in August 2019

                A well positioned apartment”

                A good price for a well positioned apartment very close to the city.

                Reviewed August 25, 2019
                9.2
                Exceptional
                Carol from Australia
                Couple
                1 Bedroom Apartment
                Stayed 1 night in July 2018

                Exceptional”

                Fully equipped small apartment very comfortable in the centre of town. An italian themed structure complete with a large oblong bathing pool. Close to shops, stores, eateries, museums Perfect for relaxing

                Reviewed July 15, 2018

                Thank you

                Responded July 16, 2018
                Il Palazzo Boutique Apartments
                8.4
                Excellent
                Julie from Australia
                Couple
                1 Bedroom Apartment
                Stayed 2 nights in May 2018

                Friendly and so clean”

                The staff were friendly and very helpful. The apartment was very clean. The bathroom, in particular, was spotless. The kitchen facilities could do with an upgrade, not sure if the exhaust fan was blowing or extracting the cooking steam. The location is really good, just a few doors from the night market and an easy walk for groceries or great eateries.

                Reviewed May 30, 2018

                Thank you

                Responded July 16, 2018
                Il Palazzo Boutique Apartments
                9.6
                Exceptional
                Chen from China
                Family with young children
                1 Bedroom Apartment
                Stayed 3 nights in December 2017

                Exceptional”

                the location is very good where is the closest hotel away from the night market. It is about just 5 minutes walk to the beach and swimming pool. The price is quite valuable!

                Reviewed December 29, 2017
                8.4
                Excellent
                James from United States
                Solo traveler
                1 Bedroom Apartment
                Stayed 4 nights in December 2016

                Very good choice”

                Great space, with tiny but real working kitchen. The apartments facing the street are noisy during the day and early evening but have the advantage of a ringside seat for the evening circus of bats and birds.

                Reviewed December 11, 2016
                8.8
                Excellent
                Serena from United Kingdom
                Couple
                1 Bedroom Apartment
                Stayed 2 nights in November 2018

                Helpful staff”

                Really enjoyed our stay. Good location amazing huge bats out the front of the hotel at dusk. Had a fab Vietnamese meal just outside the hotel to the left. Great location for night market. Reception staff really helpful book our train tour ticket (no additional cost) and full of great advice. Underground car park fab facility. Had a pool too which we never used but looked lovely. Coles supermarket 10 minute walk away (cross over rd and left from hotel). Would return great hotel and staff. Thanks for a great stay.

                Reviewed December 02, 2018

                Hi Serena Thank you for taking the time to send through this review. We greatly appreciate all feedback as it helps us to improve our level of service. Have a lovely day. The Team at Il Palazzo

                Responded December 14, 2018
                Il Palazzo Boutique Apartments
                9.2
                Exceptional
                Cheh from Australia
                Family with teens
                1 Bedroom Apartment
                Stayed 5 nights in December 2018

                Exceptional”

                Location of the hotel is superb. Apartment is spacious and quiet.

                Reviewed December 19, 2018

                Thank you for taking the time to send us this feedback. We greatly appreciate all feedback as this helps us to improve our level of service. We trust you enjoyed your stay here with us and look forward to welcoming you again soon. Regards The Team at Il Palazzo

                Responded January 25, 2019
                Il Palazzo Boutique Apartments
                7.6
                Very good
                Marilyn from Australia
                Couple
                1 Bedroom Apartment
                Stayed 11 nights in July 2018

                Very good”

                I thought hotel was a little shabby and tired for the price, ie tiles off bathroom wall, grout around shower a different colour, door from hall to bathroom had to be kept closed otherwise fire alarm went off and fire brigade turned up, when cooking fan on rangehood was to be on otherwise it also tripped fire alarm, and then you couldnt hear tv or anyone talking, balcony was also very small, i was told when I booked an extra night that i would have an ocean view but was not accommodated, I dont think they have ocean views. Definately wouldnt stay again I'd pay the same at the hotels on explanade and definately get an ocean view.

                Reviewed July 28, 2018

                We appreciate all feedback as this helps us to ensure we are delivering the best customer service. We do apologize for any inconvenience that occurred while you stayed with us. Have a lovely day.

                Responded September 25, 2018
                Il Palazzo Boutique Apartments
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                • Exceptional location
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                • Cairns Railway Station is within 0.8 km