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Il Palazzo Boutique Apartments

"Specially I feel the bed is comfortable"

jinqiu - November 20, 2018
1 Bedroom Apartment - Bed Il Palazzo Boutique Apartments
 Il Palazzo Boutique Apartments
Lobby Il Palazzo Boutique Apartments
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Il Palazzo Boutique Apartments

62 Abbott Street, Cairns City Center, Cairns, Australia, QLD 4870 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Night Markets
Within 40 m of property
See map
Popular landmarks
Night Markets 40 m
Esplanade Boardwalk 120 m
Michaelmas Cay 150 m
Cairns Esplanade Lagoon 240 m
Cairns Aquarium 320 m
Green Island 440 m
The Reef Hotel Casino 510 m
Muddy's Playground 620 m
Cairns Botanic Gardens 3.5 km
Gallo DairyLand 5.5 km
Nearby landmarks
Night Markets 40 m
Michael Seebeck Gallery 80 m
Cairns Square 100 m
Rattle N Hum 110 m
Cairns Library 110 m
Esplanade Boardwalk 120 m
IGA Xpress 140 m
Bull Bar 140 m
Soho 140 m
Michaelmas Cay 150 m

9.5

Exceptional

Location rating score

Inside city center
Popular neighborhood
ParkingFREE
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • 790 meters to public transportation

  • Located in heart of Cairns

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Balcony/terrace

Your dates are popular among travelersUsers are booking a place in Cairns every 19 minutes on Agoda.com
Value for money8.6
Location rating9.5
Nearest airportCairns Airport (CNS)
Distance to airport5.5 km

Rooms available at Il Palazzo Boutique Apartments

Excellent
Room comfort & quality
8.6
Palazzo Luxury Suite
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 king bed or 1 sofa bed
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1 Bedroom Apartment
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 sofa bed and 1 queen bed
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Room Assigned on Arrival
...
  • Shower
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Apartment Standard
...
  • Shower
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Triple Room 1 Bedroom
...
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    Run of House
    ...
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      Single
      ...
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        SINGLE ROOM APARTMENT 1 BEDROOM
        ...
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          Single Room 1 Bedroom
          ...
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            5 Star Luxury Palazzo Suite
            ...
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              Frequently asked questions

              What time is check-in and check-out at Il Palazzo Boutique Apartments?

              Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out.

              How do I get to Il Palazzo Boutique Apartments?

              For those who wish to drive their own cars, Il Palazzo Boutique Apartments has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Cairns with private transportation, the serviced apartment can arrange car rental for you.

              What is the smoking policy at Il Palazzo Boutique Apartments?

              Il Palazzo Boutique Apartments does permit smoking in some areas and is not 100% smoke-free.

              What is the closest train, metro, or bus station to Il Palazzo Boutique Apartments?

              The closest train, metro, or bus station to Il Palazzo Boutique Apartments is Cairns Railway Station, 790 m away.

              What restaurants are nearby Il Palazzo Boutique Apartments?

              Il Palazzo Boutique Apartments is located in Cairns City Center, famous for good restaurants such as Mykonos Caffeteria, Ice Cloud Dessert Bar and Matsuri.

              What popular shopping places are close to Il Palazzo Boutique Apartments?

              Shopping options in Il Palazzo Boutique Apartments’s Cairns City Center neighborhood include Night Markets, Rusty's Market and DFO Cairns, Direct Factory Outlets.

              What are popular attractions near Il Palazzo Boutique Apartments?

              Il Palazzo Boutique Apartments’s location in the Cairns City Center neighborhood makes it close to famous attractions including Cairns Botanic Gardens, Green Island and Cairns Aquarium.

              What popular natural sightseeing spots are close to Il Palazzo Boutique Apartments?

              Il Palazzo Boutique Apartments is located within Cairns City Center, which makes it conveniently close to natural sights including Esplanade Boardwalk, Michaelmas Cay and Cairns Holiday Park.

              Show more questions
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              Explore the neighborhood

              What people love about Il Palazzo Boutique Apartments

              • 9.2

                Exceptional
                Staff 

                "Staff is nice and willing help."

                jinqiu

                |

                November 20, 2018

              • 7.6

                Very good
                Location

                "Great location, easy parking."

                David

                |

                August 24, 2020

              • 9.6

                Exceptional

                "Would definitely stay again."

                Lauren

                |

                February 16, 2021

              Property ranking|Compared to 533 Cairns properties
              See all rankings
              Location score
              9.6/10
              Room comfort score
              8.6/10
              Service score
              8.9/10
              Cleanliness score
              8.7/10
              Better than
              97
              %
              of Cairns properties
              Better than
              95
              %
              of Cairns properties
              Better than
              94
              %
              of Cairns properties
              Better than
              92
              %
              of Cairns properties
              Up to 30% off with Agoda Insider Deals!

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              Overall rating:

              8.7

              Excellent
              284 reviews
              Cleanliness
              8.7
              Facilities
              8.2
              Location
              9.5
              Read all reviews >
              What travelers say they love:
              Apartment is spacious and quiet.
              Cheh from Australia
              Family with older children
              More about Il Palazzo Boutique Apartments

              More about Il Palazzo Boutique Apartments

              Il Palazzo Boutique Apartments is perfectly located in the heart of Cairns’ vibrant entertainment precinct, just a 10 minute drive from the Cairns International Airport and 50 minutes from breathtaking Port Douglas.
              Taking design cues from Florence, our boutique hotel is nestled just one block back from the Cairns Esplanade, making our prime location ideal for both adventurers and business travelers seeking easy access to the best Cairns has to offer.
              We offer guests a superb range of facilities and features, lift access to all floors, a sun-drenched rooftop deck, landscaped pool (heated in winter), BBQ Gazebo, central courtyard with outdoor entertainment and dining area. Our friendly Receptionist’s are able to assist you with advice on tour selection and arrange bookings at no additional charge. We also provide FREE high speed WIFI throughout the property, guest laundry and FREE s undercover security parking.
              Il Palazzo Boutique Apartments offers guests not only the comfort to relax, but to indulge. Featuring 38 spacious, air conditioned one bedroom apartments, extensive private balcony, fully equipped kitchen, laundry, FREE Cable TV, FREE WIFI, mini bar stocked with quality Australian produce,
              Il Palazzo Boutique Apartments brings the warmth of Tuscany to the tropical oasis of Cairns. Our commitment extends well beyond our facilities

              Show less

              Most talked about facilities

              Housekeeping

              13 mentions

              Swimming Pool

              9 mentions

              Internet

              2 mentions

              Car Park

              1 mention

              What they offer

              9.6

              Exceptional

              "Absolutely beautiful apartment."

              Nicola

              |

              February 19, 2021

              View all reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Reviews of Il Palazzo Boutique Apartments from real guests

              Provided by verified guests of Agoda
              8.7
              /
              10
              Cleanliness8.7
              Facilities8.2
              Location9.5
              Room comfort and quality8.6
              Service8.9
              Value for money8.6
              High score for Cairns
              Rating
              9+ Exceptional (81)
              8-9 Excellent (51)
              7-8 Very Good (38)
              6-7 Good (5)
              <6 Below Expectation (10)
              Time of the year
              Mar - May (32)
              Jun - Aug (46)
              Sep - Nov (50)
              Dec - Feb (57)
              Don't miss out!Users are booking a place in Cairns every 19 minutes on Agoda.com
              All guests (284)
              All languages

              Show reviews that mention 

              Showing 185 verified guest comments
              12345
              8.8
              Excellent
              Mairead from United Kingdom
              Couple
              1 Bedroom Apartment
              Stayed 3 nights in February 2019

              Excellent”

              We enjoyed our stay in Cairns in Il Palazzo apartments. Everything was clean, staff very helpful and central location. Lots to do and see nearby. Our only criticism would be our bedroom was looking on to the front where as we discovered there were lots of bats. Ask to have a rear apartment unless you want to be driven “Batty”.

              Reviewed March 01, 2019

              See room deals

              Thank you for taking the time to send through your review. We do try our very best to accommodate all guests request. We are pleased to hear you have enjoyed your stay with us and we look forward to welcoming you again soon.

              Responded March 23, 2019
              Il Palazzo Boutique Apartments
              7.6
              Very good
              SIEGFRIED
              Family with teens
              1 Bedroom Apartment
              Stayed 4 nights in January 2018

              Great 2018 start”

              Il Palazzo Boutique is great access to Cairns city, beaches etc, Comfortable. Services, friendliness, access is great. Worth the money spent. If had more time, preferred to use the facilities more. Concern only the key for room, main entrance for premises was a concern. Security box, did not know how to use it. So, did not use it this time. Everything else was good, recommend this to others, If I can grab the same bargain like this time, I would book again.

              Reviewed January 17, 2018

              See room deals

              8.3
              Excellent
              John from Australia
              Couple
              1 Bedroom Apartment
              Stayed 6 nights in August 2012

              Neat and tidy apartment”

              Unbeatable position for a stay in Cairns

              We knew the hotel location before travelling , so were pleased to be able to stay there . Apartment is quite small but adequate , ideally situated for shopping , eating , walks . We were driving so the parking was a bonus - would be a problem without it . Because of the position , you don't really need a car - close to large supermarket if you want to cook , next to Night Markets for quick easy eats , close to other more upmarket eateries , right in middle of action , only one street back from Esplanade , close to bus terminal . Was surprisingly quiet . Room is air conditioned , but no ceiling fan , but a fan is a much better feature at that time (August) in Cairns

              Reviewed September 03, 2012

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              9.6
              Exceptional
              Lauren from Australia
              Couple
              1 Bedroom Apartment
              Stayed 5 nights in February 2021

              Loved it!”

              Spacious lounge area for me to do some yoga on. Lovely long bath to fit tall people. Bed was pretty comfy. Cute kitchen that has 2 hot plates and no oven, but fridge/freezer was a good size. Staff were so helpful and friendly. Location was awesome as we were able to walk everywhere, including ferry terminal, night markets, lagoon, casino, Aquarium and even Cairns Central shopping centre. Would definitely stay again.

              Reviewed February 16, 2021

              See room deals

              Hi Lauren Thank you for your review.

              Responded April 15, 2021
              Il Palazzo Boutique Apartments
              10.0
              Exceptional
              Phillippa from New Zealand
              Couple
              1 Bedroom Apartment
              Stayed 7 nights in August 2012

              Very clean tidy hot pool. Loved it.”

              City location tidy and very clean.

              We tried to fault it. Location close to the night markets. No road noise. Very very clean. Heated pool. People in office very friendly. Only fault was we had no TV in the bedroom but really....its not needed. The pool was not very deep, it didn't have a deep end but again it was very very warm (heated) The bed was not hard and not old. Great. If we went to cairns every year we would stay again for sure. 9.9

              Reviewed August 30, 2012

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              8.0
              Excellent
              Denise from Australia
              Family with teens
              1 Bedroom Apartment
              Stayed 4 nights in July 2011

              Good Hotel in a Great Location”

              Quiet, Heated Pool, Location, Parking Facilities

              the hotel is all one bedroom units with a maximum of three adults per room. this meant the hotel was quiet as it was not full of families with young children. the hotel is located right in the heart of cairns and only a short walk to the esplanade. the hotel does not have dining or food facilities but is close to a supermarket and good restaurants. the hotel has on site parking which is secured in the evening.

              Reviewed July 23, 2011

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              10.0
              Exceptional
              Ethel from Australia
              Couple
              1 Bedroom Apartment
              Stayed 2 nights in September 2020

              All the amenities I need in a central location”

              Booked a one bedroom apartment for 2 nights. I had a very comfortable stay - used the well equipped kitchenette for breakfast, the washing machine & dryer once & sat in the comfortable lounge watching tv while having a constant glance of the city view from the balcony. Bed was comfortable, shower was great. Centrally located - beside the night market entrance at Abbot St & 6 minutes walk to the casino, walking distance to Woolworths and party scene, Lake Street. Overall comfort & space. Highly recommended.

              Reviewed September 15, 2020

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              Thank you for your review.

              Responded April 15, 2021
              Il Palazzo Boutique Apartments
              8.0
              Excellent
              Margaret from Australia
              Couple
              1 Bedroom Apartment
              Stayed 2 nights in October 2019

              A bit outdated but clean & comfortable in a really good location. Good value for the money. ”

              We would stay there again rather than spend a lot more money on something more upmarket. What we saved on accommodation paid for our dinner& there was absolutely noting wrong with Il Palazzo. Good value

              Reviewed November 01, 2019

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              Thank you for your review.

              Responded April 15, 2021
              Il Palazzo Boutique Apartments
              9.6
              Exceptional
              Jennifer from Australia
              Couple
              1 Bedroom Apartment
              Stayed 1 night in August 2016

              Great location. ”

              We had a one night stay. In a 1 bedroom apartment. Staff were very nice, and we were shown to our room. Very clean and spacious. The only concern I had was that the air conditioning was not very economic. There needed to be a ceiling fan in the bedroom. Bathroom needed updating and if you were over 183cm tall you would not fit under the shower head and you would touch the ceiling in the shower (in the bath) if you were over 186cm tall. Otherwise great stay.

              Reviewed August 03, 2016

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              8.4
              Excellent
              Lesley from Australia
              Couple
              1 Bedroom Apartment
              Stayed 2 nights in June 2020

              Excellent”

              Fabulous, always stay when in Cairns. New management were very helpful and obliging

              Reviewed June 15, 2020

              See room deals

              Thank you for your review.

              Responded April 15, 2021
              Il Palazzo Boutique Apartments
              8.7
              Excellent
              denise from Australia
              Solo traveler
              1 Bedroom Apartment
              Stayed 3 nights in February 2011

              two women at the front desk were lovely”

              serviced daily close to everything decore lovely

              saw cairns relaxed at pool had a great holiday will return

              Reviewed March 01, 2011

              See room deals

              10.0
              Exceptional
              YUTUNG from Taiwan
              Couple
              1 Bedroom Apartment
              Stayed 1 night in October 2016

              It was really nice!”

              Great location, the room was spacious and clean, the staff are friendly and super helpful, and the price is reasonable. It was a good deal and we will definitely recommend it to people.

              Reviewed October 22, 2016

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              8.7
              Excellent
              Matthew from Australia
              Solo traveler
              1 Bedroom Apartment
              Stayed 2 nights in August 2012

              Great rooms and location”

              Central location

              Stayed at this hotel for 2 nights and was 100% satisfied with its rooms and self contained facilities and great location. will definitely stay here again and would have no hesitation recommending it to others who were looking for a nice, clean, modern mid range hotel in the heart of the city. thanks agoda

              Reviewed October 09, 2012

              See room deals

              8.8
              Excellent
              Albert from Australia
              Couple
              1 Bedroom Apartment
              Stayed 4 nights in August 2019

              A well positioned apartment”

              A good price for a well positioned apartment very close to the city.

              Reviewed August 25, 2019

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              Thank you for your review

              Responded April 19, 2021
              Il Palazzo Boutique Apartments
              5.2
              YU from Singapore
              Family with young children
              1 Bedroom Apartment
              Stayed 4 nights in April 2019

              The hotel who took 150AUD from my credit card without any notification...”

              It's my 1st time to write a bad review. We, a young family, booked IL Palazzo for 4 nights due to its good reviews. We never knew that it could be such a bad experience. No one was at the counter when we first arrived. 20 minutes later, someone finally appeared. After we checked in, we found the Wi-Fi was very weak...it took 10s to open YouTube! No toothbrushes. A baby cot is $5 per night while most hotels offer it for free...But we are OK with all that. The most unacceptable thing only happened after we've checked out. I found a 150AUD deduction from my credit card by the hotel. I was stunned - I knew I paid everything through Agoda. We called the hotel and were told our room was not clean. But before that...we weren't notified at all! Can a hotel just take your money without letting you know?! A step back, we have cleaned all utensils with a cleansing liquid at our own cost! We are very disappointed by the way the hotel treats its guests. Unprofessional. Unacceptable. Impolite.

              Reviewed April 26, 2019

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              7.3
              Very good
              Mark from Australia
              Couple
              1 Bedroom Apartment
              Stayed 7 nights in October 2012

              Great location close to everything”

              central location, friendly staff

              Hotel location is great within easy walking distance of all Cairns has to offer. Staff friendly and helpfull

              Reviewed October 30, 2012

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              9.2
              Exceptional
              Carol from Australia
              Couple
              1 Bedroom Apartment
              Stayed 1 night in July 2018

              Exceptional”

              Fully equipped small apartment very comfortable in the centre of town. An italian themed structure complete with a large oblong bathing pool. Close to shops, stores, eateries, museums Perfect for relaxing

              Reviewed July 15, 2018

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              Thank you

              Responded July 16, 2018
              Il Palazzo Boutique Apartments
              8.4
              Excellent
              James from United States
              Solo traveler
              1 Bedroom Apartment
              Stayed 4 nights in December 2016

              Very good choice”

              Great space, with tiny but real working kitchen. The apartments facing the street are noisy during the day and early evening but have the advantage of a ringside seat for the evening circus of bats and birds.

              Reviewed December 11, 2016

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              8.8
              Excellent
              Serena from United Kingdom
              Couple
              1 Bedroom Apartment
              Stayed 2 nights in November 2018

              Helpful staff”

              Really enjoyed our stay. Good location amazing huge bats out the front of the hotel at dusk. Had a fab Vietnamese meal just outside the hotel to the left. Great location for night market. Reception staff really helpful book our train tour ticket (no additional cost) and full of great advice. Underground car park fab facility. Had a pool too which we never used but looked lovely. Coles supermarket 10 minute walk away (cross over rd and left from hotel). Would return great hotel and staff. Thanks for a great stay.

              Reviewed December 02, 2018

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              Hi Serena Thank you for taking the time to send through this review. We greatly appreciate all feedback as it helps us to improve our level of service. Have a lovely day. The Team at Il Palazzo

              Responded December 14, 2018
              Il Palazzo Boutique Apartments
              8.4
              Excellent
              Julie from Australia
              Couple
              1 Bedroom Apartment
              Stayed 2 nights in May 2018

              Friendly and so clean”

              The staff were friendly and very helpful. The apartment was very clean. The bathroom, in particular, was spotless. The kitchen facilities could do with an upgrade, not sure if the exhaust fan was blowing or extracting the cooking steam. The location is really good, just a few doors from the night market and an easy walk for groceries or great eateries.

              Reviewed May 30, 2018

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              Thank you

              Responded July 16, 2018
              Il Palazzo Boutique Apartments
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