A valid credit card and photo ID must be presented at check-in, and the credit card holder must be present. Credit cards or cash may be used to pay for charges at checkout.
If guests arrive after 18:00, they must pay the damage deposit of GBP 150 in advance by credit/debit card. We also require a copy of a valid photo ID of the lead guest is sent to the property prior to arrival.
For guests that arrive after 18:00, the property will arrange a code number for the door entry system. Keys will be ready to collect from a safety key deposit box inside the main entrance.
Early check-in is possible subject to availability for an additional fee.
Smoking is not allowed in the property. A GBP 150 cleaning fee will be charged to any guest if evidence of smoking is found in their guest room.
Please note that the decoration differs between the rooms.
The property has a strict no party and excessive noise policy. Any guests found to be making excessive noise, having a party in their apartment or exceeding the numbers of permitted guests will be evicted without refund.
All visitors must leave by 22:00 each night. Only the registered overnight guests are permitted to be in the apartments after 22:00. The deposit will not be refunded to any guests who do not adhere to these rules.
The lead guest must be aged 21 years or older. Please note that the check-in and key-collection take place at: The Property Company, 148 Cranbrook Road, IG1 4LZ Ilford. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Ilford Central Luxury Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of GBP 150 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation