Very good 7.7
Based on 2847 reviews

Recent customer comments

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Very good



based on 2847 reviews
  • Cleanliness 7.9
  • Facilities 6.7
  • Location 9.1
  • Room comfort and quality 7.6
  • Service 7.4
  • Value for money 7.9
  • Food and dining 6.6
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victor from United States
Solo traveler
Superior Room
Stayed 3 nights in August 2014
Love the location, very convenience, good value
location, location,location
I find Hotel staff are not helpful with information about local areas , even small request seems to be ignored, for example the staff doesn't inform about the amenities which come with the room such as password for wifi, free water in the fridge,breakfast buffet.etc I had to learn everything on my own. This guess services could be improve. The staff attitude either happy or unhappy, just there the location is great, I probably stay again.
Reviewed September 07, 2014

Vichien from Thailand
Family with young children
Superior Room
Stayed 3 nights in September 2014
Good Hotel with Reasonable Price
Great Location Good Price and Nice Staffs
The Hotel is located in the center of Chiangmai so it is easy to visit all the must sees in downtown area. The room rate is quite ok. The room is nice clean and modern. Overall we love this hotel and surely will come back again.
Reviewed September 06, 2014

Mei from Hong Kong
Solo traveler
Stayed one night in July 2014
good
food
Reviewed September 01, 2014

Betty from Australia
Couple
Superior Room
Stayed 7 nights in August 2014
Worth a stay
Location, Clean and Met needs
We booked the IMM Hotel on recommendation from friend. We were very surprised at how convenient it was to the main Old Quarter. Transport was available at the front door both tuk tuk and red truck. Restaurants were in the street across the road and around the corner. Night market not the Sunday Market was within walking distance. Sunday Market was amazing. Staff friendly. Rooms were clean. Slightly noisey on the bottom floor as the breakfast is served outside the room. Unfortunatley it is not the hotels fault if people need to yell across the room, first thing in the morning. Worth making a booking at.
Reviewed September 01, 2014

Toe from Myanmar
Couple
Superior Room
Stayed 4 nights in August 2014
statisfied a lot
hospitality, location, cleanliness
generally, everything's okay with us during our stay at the hotel.
Reviewed August 29, 2014

JESSICA from Hong Kong
Business traveler
Superior Room
Stayed 5 nights in August 2014
Very bad attitude frontdesk staff int night time
Very helpful frontdesk staff in the dayt ime
all the electric are bad,like shower no hot water,hot pot,washing machine,air con. in the room,wifi......etc.no one will help us and solve the promble for us.
Reviewed August 28, 2014

Christian from Indonesia
Solo traveler
Superior Room
Stayed one night in September 2013
Good Location
Easy find Food, Easy to walk to the night bazaar, Good location
Room small but clean. Breakfast is standard breakfast. Have MC D in front the hotel.
Reviewed August 25, 2014

Kam from Singapore
Family with young children
Deluxe Room
Stayed one night in August 2014
Nice Hotel with Basic Offering
Location, Comfortable Room
The hotel is located in old gate area, and easily accessible to other parts of Chiang Mai. The hotel is comfortable with basic offerings, nothing fanciful.
Reviewed August 25, 2014

Kam from Singapore
Family with young children
Deluxe Room
Stayed one night in August 2014
Good Location Hotel with Basic Offering
Location, Reasonable Price
The location of this hotel is good, easily accessible to other parts of Chiang Mai. The room is comfortable and clean.
Reviewed August 25, 2014

Worawit from Thailand
Solo traveler
Superior Room
Stayed 2 nights in October 2010
Quite new in prime location
Quite new, clean & great location
The hotel is located in one of the most well-known traveling attraction, which is high acessible just next to one of the bigest weekend market. The room size is okay and clean. Service staff was just normal not yet out standing. There wasn't double bed available then just two twin beds connected to make one big bed...
Reviewed August 21, 2014


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