Imperial Heritage Hotel Melaka
2017

Imperial Heritage Hotel Melaka

No.1, Jalan Merdeka, Bandar Hilir, Malacca City Center, Malacca, Malaysia, 75000
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Imperial Deluxe - Bedroom Imperial Heritage Hotel Melaka
Imperial Deluxe - Bedroom
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    Lobby Imperial Heritage Hotel Melaka
    Lobby Imperial Heritage Hotel Melaka
    Interior view Imperial Heritage Hotel Melaka
    Heritage Deluxe Room Imperial Heritage Hotel Melaka
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     Imperial Heritage Hotel Melaka

    Guest reviews

    7.8
    Very good
    /10
    (11278 reviews)See what guests said
    7.2
    Very good

    "Near town and shopping mall"

    Khor H.

    -

    January 13, 2019

    7.9
    Very good value for money
    Recommended by 83% of guests

    Property highlights

    • Airport transfer

    • Located in heart of Malacca

    • Currency exchange

    • Free Wi-Fi in all rooms!

    This property is in high demand!Booked 63 times since yesterday | 45 travelers are looking at this property right now
    Excellent
    Location
    8.9
    See map
    Excellent location - 700 meters from city center
    Popular neighborhood
    Nearby
    Popular
  • Melaka Wonderland400 m
  • Porta de Santiago410 m
  • A'famosa (Porto De Santiago)410 m
  • Mahkota Parade430 m
  • Bandar Hilir470 m
  • Malacca Sultanate Palace Museum470 m
  • Muzium Rakyat500 m
  • St. Paul's Church520 m
  • Islamic Museum600 m
  • Architecture Museum630 m
  • Value for money7.9
    Distance to city center0.1 km
    Location rating8.9
    Nearest airportMalacca International Airport (MKZ)
    Distance to airport8.5 km
    Select your room
    7.8
    Very good
    Room comfort & quality
    Executive Room
    Executive Room
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 king bed
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    Family Suite
    Family Suite
    ...
    • Room size: 82 m²/883 ft²
    • City view
    • 1 king bed & 1 queen bed & ...
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    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 61 m²/657 ft²
    • City view
    • 1 queen bed & 1 single bed ...
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    Imperial Deluxe
    Imperial Deluxe
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Family triple room
    Family triple room
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Heritage Deluxe Room
    Heritage Deluxe Room
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 double bed or 2 single be...
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    Family Deluxe Room
    Family Deluxe Room
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 2 king beds
    Enter dates to see prices
    Room Luxury
    Room Luxury
    ...
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      Executive Single
      Executive Single
      ...
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        Traditional Deluxe Heritage Room
        Traditional Deluxe Heritage Room
        ...
          Enter dates to see prices
          Have a question for Imperial Heritage Hotel Melaka?

          What people love about the property

          • 9.2
            Exceptional

            "Good location."

            Hayati

            |

            January 4, 2019

          • 8.8
            Excellent

            "Im enjoy to stay at hear"

            Carmelya

            |

            January 10, 2019

          • 8.8
            Excellent

            "Hotel was clean, very easy to locate, checking in and out was smooth."

            Kun D.

            |

            January 9, 2019

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          More about Imperial Heritage Hotel Melaka

          More about Imperial Heritage Hotel Melaka

          9.6
          Exceptional

          "Good location n customer friendly , highly recommended"

          ivy

          |

          January 13, 2019

          An overview

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          What they offer

          8.8
          Excellent

          "Great location."

          Chuan

          |

          January 14, 2019

          Show less

          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Announcements

          From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

          Real reviews from real guests

          Agoda Reviews (11278)Booking.com Reviews (8874)
          7.8
          /
          10
          Cleanliness7.5
          Facilities7.0
          Location8.9
          Room comfort and quality7.8
          Service7.7
          Value for money7.9
          Provided by verified guests of Agoda
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          All guests (11278)
          All room types

          Show reviews that mention 

          Showing 5200 verified guest comments
          12345
          9.2
          Exceptional
          FATIN from Malaysia
          Couple
          Heritage Deluxe Room
          Stayed 2 nights in January 2019
          Excellent”
          Located near main attractions, easy for us to get to Dataran Pahlawan by crossing the street. The room is average, but the hospitality is excellent. The hotel offered wide variety of breakfast buffet, however some of them are too spicy though I love spicy food.
          Reviewed February 08, 2019
          8.0
          Excellent
          Yvonne from Malaysia
          Family with young children
          Imperial Deluxe
          Stayed 3 nights in February 2019
          Great location, friendly staffs but room and facilities were just ok”
          Location of the hotel was great. Easy access to city, mall and lots eateries around. Friendly bellmen and front desk staffs. Room cleanliness bit lack as the room floor was so sticky as we stepped in. Bathroom shower area was way too small for my room. No idea bout other categories. Space like less than 2 feet wide with shower curtain stick on your body when bath as the area was too small. Swimming pool area not that wow as the pool is small plus the jacuzzi area seems like mini pool for kids. Not organized. Air cond in the room sounded like heavy machinary spoilt but maintenance team resolved it.
          Reviewed February 12, 2019
          10.0
          Exceptional
          Nurul from Malaysia
          Couple
          Imperial Deluxe
          Stayed 1 night in February 2019
          middle city”
          every year must stay..
          Reviewed February 15, 2019
          9.2
          Exceptional
          Nurul from Malaysia
          Family with teens
          Deluxe Suite
          Stayed 1 night in January 2019
          Nice place, will be even better with improvement”
          I ❤️ this place, and will consider to book again in future. However, housekeeping need to ensure pillowcases and bed sheets are clean and fresh before letting the next guess in. Fixes on hand shower holder required as well. Other than that i am satisfied 😉🙂
          Reviewed February 01, 2019
          10.0
          Exceptional
          Amir from Singapore
          Family with teens
          Family triple room
          Stayed 1 night in January 2019
          Overall great accommodation ”
          The staffs was really friendly, especially the male malay receptionist (didn’t managed to get his name tho). He upgraded us to a suite instead, really thankful for the spacious room. Breakfast was average, not a lot of varieties but still passable overall. Great location, shopping malls were just a walking distance away!
          Reviewed January 29, 2019
          8.4
          Excellent
          CHUI from Malaysia
          Couple
          Imperial Deluxe
          Stayed 1 night in January 2019
          Good location n clean”
          Great location , beside waterfront which night time can walk night market along the waterfront to the rainbow bridge , day time walk only 3 min to Jalan pandungan - traditional china street full with food chooses. All attraction just in walking distance - perfect choice . I will stay here again for my next trip
          Reviewed January 27, 2019
          9.2
          Exceptional
          Reuben from Malaysia
          Couple
          Heritage Deluxe Room
          Stayed 2 nights in January 2019
          Short holiday but wonderful holiday.”
          Happy with the welcoming given, the treatment upon check in. Happy with the wonderful room with my request given. Room was wonderful beautiful and was very clean. Breakfast choice was simply great. Hospitality was good as well.
          Reviewed January 27, 2019
          10.0
          Exceptional
          NORDIANA from Malaysia
          Group
          Heritage Deluxe Room
          Stayed 1 night in January 2019
          Great experience”
          I’m bringing my parents and this hotel is very comfortable..they are very happy..large bedroom..iron provided..easy to go around main attractions..toilet is clean..the breakfast also nice.. overall i’m satisfied. Worth every penny. Will come again defenitely.
          Reviewed January 23, 2019
          8.4
          Excellent
          choon from Singapore
          Couple
          Imperial Deluxe
          Stayed 1 night in February 2019
          Great location”
          Cleanliness need to be improve, rubbish still inside the drawer. Air con a bit noisy.
          Reviewed February 13, 2019
          8.4
          Excellent
          CHIN from Malaysia
          Couple
          Imperial Deluxe
          Stayed 1 night in February 2019
          Good ”
          Good
          Reviewed February 13, 2019
          5.6
          Hui from Malaysia
          Couple
          Imperial Deluxe
          Stayed 1 night in January 2019
          Strategic Hotel Location with reasonable room charges but limited Carpark ”
          Very difficult to find carpark and Cleanliness needs to be improved.
          Reviewed February 15, 2019
          9.6
          Exceptional
          Ridzal from Malaysia
          Couple
          Imperial Deluxe
          Stayed 2 nights in January 2019
          Great!”
          Great hotel!
          Reviewed February 12, 2019
          2.4
          Li from Malaysia
          Group
          Family triple room
          Stayed 1 night in February 2019
          The attitude of receptionist are bad!”
          1. I passed my agoda confirmation to the Malay lady staff and she don’t even look at the confirmation, and asked me to READ the booking number for her!🙄️ Once all the registration is done, she don’t even look at me and only passed me the room card and breakfast voucher without telling me any single information e.g. my room number, check out time, where is the location of the breakfast restaurant , the timing of serving etc. 2. I had changed to another room as I had booked a different room on the second day. On the second day with this hotel, I noted that I have left my iPhone charger at the previous room and I called the front desk immediately to check if housekeeper noted my lost item while doing housekeeping. The receptionist (a guy) asked me to called back at 9am as the Housekeeping department is closed. I asked him to pass the message to morning shift staff instead of asking me to call back the next morning, and he agreed and will ask next shift staff to further check with housekeeping-department. On the following morning, I called the guest service but the receptionist (a lady) don’t know about my request but she helped me to check the lost item (iPhone charger) with housekeeper. After 15-20mins, she called back and told me that the housekeeper found the charger and will send it to my room. As we will be checked out soon so I asked her to leave the item at front desk and I will get it when I check out at the front desk. When I proceeded to the front desk, the receptionist passed me an OPPO charger and I claimed that that is not my charger. A malay lady came out from the back office and spoke very loud to me and told me that’s the only item the housekeeper found in the room while doing housekeeping, the hotel don’t have the e-housekeeping system for lost and found, all the lost and found item will be manually record down. I told her that I’m fine with the search result but I think the hotel just anyhow take 1 charger to me. As it’s impossible that the OPPO ch
          Reviewed February 07, 2019
          10.0
          Exceptional
          Nurul from Malaysia
          Couple
          Imperial Deluxe
          Stayed 1 night in February 2019
          Exceptional”
          This is 4th time i came here , this place always my favourites :)
          Reviewed February 11, 2019
          9.2
          Exceptional
          KWEE from Singapore
          Couple
          Heritage Deluxe Room
          Stayed 1 night in February 2019
          Good location and value for money”
          Worth to stay, nice room, spacious, clean and good view, sea view. Will come again next stay in Malacca.
          Reviewed February 16, 2019
          6.0
          Yunfan from Singapore
          Family with teens
          Imperial Deluxe
          Stayed 1 night in February 2019
          smells funny”
          the hotel was built quite some years ago
          Reviewed February 14, 2019
          9.2
          Exceptional
          Piaw from Malaysia
          Couple
          Imperial Deluxe
          Stayed 1 night in January 2019
          Perfect location but WIFI is completely useless”
          Location of this hotel is perfect it's literally in front of dataran pahlawan mall and walking distance to tourist attraction such as A-famosa and jonker street renovation of the room is very modern, water pressure is acceptable all the amenities are there Free parking space is available behind the hotel for hotel guest The only downside of this hotel is that the WIFI is completely useless, you can't even connect to it and the instruction is that you have to connect to the internet via your Facebook, Instagram or E-mail which made it worse
          Reviewed January 17, 2019
          8.8
          Excellent
          Tan from Singapore
          Couple
          Imperial Deluxe
          Stayed 2 nights in January 2019
          Home away from home”
          The staff remembered us and welcomed us warmly. Room was clean and cosy. Only complaint was the air conditioner which was a bit noisy. Location was ideal and easy access to eateries and shopping malls.
          Reviewed January 13, 2019
          8.0
          Excellent
          Mohd from Malaysia
          Couple
          Heritage Deluxe Room
          Stayed 1 night in January 2019
          Nice location good price”
          Pro- near mallssss , room quite big , Con- room old - curtain wrecks, toilet not clean , floor cracked, tv only have basic channels , facilities like never maintain, the hotel not improve. This is my 2nd time
          Reviewed January 12, 2019
          9.2
          Exceptional
          mohd from Malaysia
          Solo traveler
          Imperial Deluxe
          Stayed 1 night in January 2019
          Worth”
          Nice clean hotel, very comfortable bed. Only water pressure low. Lift stuck with housekeeping staff with thier trolley, suggest management block 1 lift for operations staff if not will mixed with guests. Will comeback. Thx to small boy at front desk.
          Reviewed January 11, 2019
          12345
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          Imperial Heritage Hotel Melaka
          |Very good 7.8
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          • Excellent location
          • A'famosa (Porto De Santiago)