Imperial Heritage Hotel Melaka
Imperial Deluxe - Bedroom Imperial Heritage Hotel Melaka
Lobby Imperial Heritage Hotel Melaka
Lobby Imperial Heritage Hotel Melaka
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7.8
Very good
1.7% this month
/10
(14125 reviews)See what guests said
See map
8.9
Excellent
Location rating score
Excellent location - 680 meters from city center
Popular neighborhood
Parking
FREE
  • Fenix Internet Centre80 m
  • Carrefour Melaka90 m
  • Cookery Course - Hotel Equatorial120 m
  • Surf Zone170 m
  • Eco Bike Tour240 m
  • Dataran Pahlawan300 m
  • Coral Wonderland310 m
  • Mahkota Medical Centre310 m
  • Bicycle Hire - Jin Fu Shin320 m
  • Mahkota Medical Center350 m
  • Free Wi-Fi
    2017

    Imperial Heritage Hotel Melaka

    No.1, Jalan Merdeka, Bandar Hilir, Malacca City Center, Malacca, Malaysia, 75000 - See map
    "Clean room staff friendly many restaurants downstairs close to shooping mall"
    Budiman - January 12, 2019
    Exceptional reputation
    Recommended by 82% of guests
    Very good comfort
    7.8 room quality and comfort
    • Airport transfer

    • Located in heart of Malacca

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!

    Booked 619 times | 64 travelers are looking at this property right now

    Property ranking|Compared to 3,197 Malacca properties
    See all rankings
    Location score
    9.0/10
    Review score - United States
    7.9/10
    Room comfort score
    7.8/10
    Cheapest price score
    Better than
    98
    %
    of Malacca properties
    Better than
    98
    %
    of Malacca properties
    Better than
    97
    %
    of Malacca properties
    Better than
    95
    %
    of Malacca properties
    Value for money8.0
    Distance to city center0.1 km
    Location rating8.9
    Nearest airportMalacca International Airport (MKZ)
    Distance to airport8.5 km

    Rooms available at Imperial Heritage Hotel Melaka

    7.8
    Very good
    Room comfort & quality
    Executive Room
    Executive Room
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Room size: 82 m²/883 ft²
    • City view
    • 1 double bed & 1 double bed
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 61 m²/657 ft²
    • City view
    • 1 double bed & 1 single bed
    Enter dates to see prices
    Imperial Deluxe
    Imperial Deluxe
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Heritage Deluxe Room
    Heritage Deluxe Room
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Family triple room
    Family triple room
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Family Deluxe Room
    Family Deluxe Room
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Suite (Imperial)
    Suite (Imperial)
    ...
    • Shower
    Enter dates to see prices
    Studio
    Studio
    ...
    • Shower
    Enter dates to see prices
    Executive Suite (Corner)
    Executive Suite (Corner)
    ...
    • Shower
    Enter dates to see prices

    What people love about Imperial Heritage Hotel Melaka

    • 7.2
      Very good
      Location

      "Near town and shopping mall"

      Khor H.

      |

      January 13, 2019

    • 8.8
      Excellent
      Location

      "Great location."

      Chuan

      |

      January 14, 2019

    • 10.0
      Exceptional
      Location

      "Good location and comfortable room."

      MUHAMMAD F.

      |

      December 23, 2018

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    More about Imperial Heritage Hotel Melaka

    More about Imperial Heritage Hotel Melaka

    9.6
    Exceptional

    "Good location n customer friendly , highly recommended"

    ivy

    |

    January 13, 2019

    An overview

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    What they offer

    9.2
    Exceptional
    Staff 

    "Friendly staff."

    Hayati

    |

    January 4, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Imperial Heritage Hotel Melaka from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (14125)Booking.com Reviews (8900)
    7.8
    /
    10
    Very good
    1.7% this month
    Cleanliness7.5
    Facilities7.0
    Location8.9
    Room comfort and quality7.8
    Service7.7
    Value for money8.0
    Rating
    9+ Exceptional (1307)
    8-9 Excellent (1071)
    7-8 Very Good (1676)
    6-7 Good (827)
    <6 Below Expectation (1341)
    Time of the year
    Mar - May (1479)
    Jun - Aug (1553)
    Sep - Nov (1453)
    Dec - Feb (1737)
    All languages
    All guests (14125)
    All room types

    Show reviews that mention 

    Showing 6222 verified guest comments
    12345
    8.4
    Excellent
    Akhilesh from India
    Family with young children
    Family triple room
    Stayed 1 night in June 2019

    Pretty decent hotel in a good location”

    We had a good stay at Imperial Heritage Hotel. It was just located 5-10 minutes walk away from all major attractions in Malacca. Breakfast spread was very good. Rooms very decent. Overall, can't complain

    Reviewed July 24, 2019
    5.2
    Mina from Malaysia
    Couple
    Heritage Deluxe Room
    Stayed 1 night in July 2019

    Overnight Stay”

    Very minimal toiletries in room and there is no hair dryer but have ironing board & iron. Shower screen is moldy which needs to be replaced. Table lamp damaged and plastered with brown tapes which make the table lamp looked so awful. Cupboard drawers damaged and not repaired. Room lights are dimmed.

    Reviewed July 25, 2019
    8.0
    Excellent
    Siti from Malaysia
    Family with young children
    Heritage Deluxe Room
    Stayed 1 night in July 2019

    Perfect Location”

    Located opposite Dataran Pahlawan Mall, walking distance to Taming Sari tower and other shops. Very convenient. Spacious room, clean. Has open air area for breakfast on 3rd floor. Overall I’m satisfied!

    Reviewed July 13, 2019
    2.4
    LIN from Malaysia
    Couple
    Imperial Deluxe
    Stayed 1 night in July 2019

    It’s a worst hotel I ever had at Melaka”

    It’s an old hotel, the toilet bowl cannot flashed, no hair dryer, the air ventilation is noisy. The most unacceptable is the time cleaner is open up our door before we checked out, I had on the message not to disturb, I wonder why he still same in without knocking or checking with their front desk

    Reviewed July 22, 2019
    4.0
    Mina from Malaysia
    Couple
    Heritage Deluxe Room
    Stayed 1 night in July 2019

    Stay at Imperial Heritage”

    I booked 2 Heritage Deluxe Rooms. Very disappointed with the room as dimly lighted, table lamp is damaged but hotel used brown tapes to tape back a silver colored lamp which looked awful. Toilet lights very dim and shower area is terribly small suitable only for a very thin person. Also, shower curtain is moldy. There is no door ledge for the 2nd room and though 2 rooms of same type but one is a King Bed and the 2nd one a Queen Size one {weird} Minimal toiletries provided and there is no hairdryer, tooth brush & paste, a tiny piece of soap, hand towels etc. Will not stay in this hotel anymore.

    Reviewed July 22, 2019
    10.0
    Exceptional
    Hidayatul
    Couple
    Imperial Deluxe
    Stayed 1 night in July 2019

    Exceptional”

    Very satisfied with the service. Big thanks to those very helpful staff as I brought along my mother who was disable to walk.. will recommend this hotel to my friends that plan to visit malacca in the future.. 😊

    Reviewed July 03, 2019
    10.0
    Exceptional
    peter from Malaysia
    Business traveler
    Imperial Deluxe
    Stayed 1 night in June 2019

    nice hotel with great location!”

    just to share my personal experience - after checked in the room, I saw a plate of tropical fruits on the tv cabinet ( i’m Impressed! must be welcome fruit!! ), when I try open the seal, apparently the fruit already staled.... urmmm..

    Reviewed July 02, 2019
    8.0
    Excellent
    chia from New Zealand
    Family with teens
    Deluxe Suite
    Stayed 1 night in June 2019

    Spacious, great breakfast. ”

    Booked a room for my parents and I. Got a queen bed room and a single bed room. Which is unexpected. Because it’s not in the descriptions. Breakfast has a huge selections of local and continental items. Very happy staying here.

    Reviewed June 29, 2019
    6.8
    Good
    Loo from Malaysia
    Couple
    Imperial Deluxe
    Stayed 2 nights in October 2018

    Second time staying”

    Our first time stay was a lot more comfortable and cleaner. Second experience wasn't as pleasant. Nevertheless, it is still convenient as it is located next to the malls and walking distance to Jonker.

    Reviewed July 25, 2019
    7.6
    Very good
    AHMAD from Malaysia
    Family with teens
    Heritage Deluxe Room
    Stayed 1 night in July 2019

    Great Location”

    Great location, walking distance to shopping mall and tourist attractions.

    Reviewed July 25, 2019
    6.0
    harry from Singapore
    Couple
    Heritage Deluxe Room
    Stayed 2 nights in July 2019

    Above average”

    The room smelt not fresh, like it hadn’t been used for a long time. The bathroom floor has dirt shoe marks from some kind of paint. The reception is too small resulting in long waiting times and crowds. There are only three (03) lifts at a central position resulting again in long waiting times.

    Reviewed July 24, 2019
    9.2
    Exceptional
    PHANG
    Couple
    Family triple room
    Stayed 1 night in July 2019

    Good Service”

    strategic location and all the hotel staff is good

    Reviewed July 22, 2019
    6.4
    Good
    Roselyn from Singapore
    Family with young children
    Family triple room
    Stayed 1 night in June 2019

    Budget hotel”

    It's like a serviced hotel with a small kitchen avail. The room liked quite dated but it's cheap for a nite stay and comes with breakfast.

    Reviewed July 24, 2019
    9.2
    Exceptional
    Muhammad from Malaysia
    Couple
    Imperial Deluxe
    Stayed 2 nights in July 2019

    the stay was splendid. however, the parking space was very little and not suitable for long vehicle”

    please ensure that there will be no double parking as getting in/out is very troublesome.

    Reviewed July 21, 2019
    10.0
    Exceptional
    Aina from Malaysia
    Couple
    Imperial Deluxe
    Stayed 2 nights in July 2019

    Exceptional”

    Staff were very helpful, deal was a great value, overall cleanliness was great, services were great, location is great which is at the centre of the town, view was great, facilities were great. Was looking forward for bath tub but it's fine enough.

    Reviewed July 17, 2019
    9.6
    Exceptional
    Kristine from Philippines
    Family with young children
    Family Suite
    Stayed 3 nights in July 2019

    Great Buffet, Perfect Location and Big Rooms!”

    The family suite exceeded our expectations. Great rooms and space for the family. My second time and we chose this again because of the buffet. We love the Malaysian street food cart in the buffet. The location is also perfect for those who want to make the most of touring Malacca and of course for bargain hunting in the nearby shops. Staff was very accommodating and friendly. Two thumbs up!

    Reviewed July 17, 2019
    6.4
    Good
    Teo from Malaysia
    Couple
    Imperial Deluxe
    Stayed 1 night in July 2019

    It maybe a good hotel few years back”

    It looks to me the hotel was not maintained well, cleanliness can be improved, especially the floor and toilet. The bed sheet still can find some hair on it, I doubt if they change it. Lobby looks a a 4 star but the hotel room looks like a barely 3 stars.

    Reviewed July 16, 2019
    6.4
    Good
    GOPALAKRISHNAN from Singapore
    Family with young children
    Heritage Deluxe Room
    Stayed 2 nights in July 2019

    Could Improve”

    Location is awesome. Travelled via bus from Singapore so just dropped in front of the hotel. Lot of malls near by. Max 10 RM to all key spots near by. The morning breakfast spread is great and served at a great location. -ve - Travelled with kids late in the evening. All paid for but the manager did not hand over the keys without paying the tax in local currency for which we were not prepared. Could have handled this better. Secondly the furniture in the room of a super deluxe is one chair!!! common . Room cleaning services definitely needs to be improved

    Reviewed July 15, 2019
    5.6
    GOPALAKRISHNAN from Singapore
    Family with young children
    Heritage Deluxe Room
    Stayed 2 nights in July 2019

    Could improve ”

    Location is awesome. Travelled via bus from Singapore so just dropped in front of the hotel. Lot of malls near by. Max 10 RM to all key spots near by. The morning breakfast spread is great and served at a great location. -ve - Travelled with kids late in the evening. All paid for but the manager did not hand over the keys without paying the tax in local currency for which we were not prepared. Could have handled this better. Secondly the furniture in the room of a super deluxe is one chair!!! common . Room cleaning services definitely needs to be improved

    Reviewed July 15, 2019
    8.8
    Excellent
    MUHAMMAD from Malaysia
    Family with young children
    Heritage Deluxe Room
    Stayed 1 night in July 2019

    Would love to come here again”

    Stayed here for 1 night & I was pleased with the hospitality. Right in the heart of Melaka, I could easily walk to the mall without hassle.Just a stone throw away! One thing that I was a bit disappointed - they changed swimming pool into kids playground. Personally I don't think it is wise decision as a hotel guest myself & having a young children, I would prefer swimming pool over kids playground as I can bring them to the latter in shopping mall too. Swimming pool is a must for a hotel this standard.

    Reviewed July 14, 2019
    12345
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