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8.7
Excellent
1,371 reviews
1,371 reviews
"Very beautiful hotel…the room was clean and spacious."
"Great location and most importantly amazing staff."
"Perfect location as well."
"Spacious room with an amazing view of the Perfume River and skyline."
"This is a very nice and beautiful hotel, staff is kind and helpful, service is good and breakfast is awesome !"
9.2
Exceptional
Location rating score
Imperial Hotel Hue
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Hue City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Hue Imperial Citadel. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Airport transfer
Car park
Shuttle service
Fitness center
Free Wi-Fi in all rooms!
Check-in/out [express]
3 travelers have booked today.
Value for money | 8.6 |
Distance to city center | 0. Km |
Location rating | 9.2 |
Nearest airport | Phu Bai International Airport (HUI) |
Distance to airport | 13.8 km |
Does Imperial Hotel Hue provide shuttle service for getting around?
For your convenience when traveling around the city, Imperial Hotel Hue offers None right at your doorstep making it easy for you to get to places effortlessly.
What is the typical travel time to the nearest airport from Imperial Hotel Hue?
The average travel time to get from Imperial Hotel Hue to the airport is 25 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.
When was Imperial Hotel Hue built?
Imperial Hotel Hue was built in 2006.
How many floors does Imperial Hotel Hue have?
Imperial Hotel Hue has a total of 16 floors.
In which languages can Imperial Hotel Hue's personnel communicate?
Imperial Hotel Hue can speak up to 2 languages which includes English for visitors that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.
What is the verified guest review consensus about Imperial Hotel Hue's Wi-Fi?
80.0% of our verified visitor ratings have given an optimistic review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Imperial Hotel Hue down in the review section.
What time is check-in and check-out at Imperial Hotel Hue?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated time frame may be charged an additional fee.
Is breakfast offered at Imperial Hotel Hue?
Wake up to an excellent buffet breakfast at Imperial Hotel Hue. Visitors can enjoy breakfast offered with an additional charge of 250000 VND for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.
10
"Very beautiful hotel…the room was clean and spacious."
Dien
|
April 23, 2023
10
"Great location and most importantly amazing staff."
Dotun
|
March 17, 2023
10
"Perfect location as well."
Nhien
|
December 18, 2022
Imperial Hotel Hue
You'll be sure to see the absolute most of sights in Hue when you stay at Imperial Hotel Hue, right in the heart of the city center near all the famous landmarks. The true local flavors and culture of Hue are yours with a stay at Imperial Hotel Hue, located just 1.4 km from the famous Hue Imperial Citadel.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Imperial Hotel Hue. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Hue can be assisted with car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundry service offered at Imperial Hotel Hue.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Imperial Hotel Hue are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at Imperial Hotel Hue, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Imperial Hotel Hue has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the salon. The many offerings at Imperial Hotel Hue ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
No need to go anywhere after dinner -- play with friends or family at the library. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.
Around the property
Venture outside the hotel and explore Hue. You're sure to want to visit Tu Dam Pagoda located 1.3 km away, among the most sought-after photographs for anyone visiting Hue.
Reasons to stay here
Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 91% of the city's other options.
This accommodation beats more than 95% of competition in the city on room comfort.
8.4
Breakfast
103 mentions
View
43 mentions
Housekeeping
35 mentions
Swimming Pool
25 mentions
9.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Excellent bellman”
The bellman is very helpful to support us in carrying the luggages: fast, passionate and very friendly. My mother likes him so much. Other services are excellent. I strongly recommend you stay here when travel to Hue, excellent location and service with very reasonable price for a 5-star hotel
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Dear Ms. Phuong, Thank you so much for taking the time to leave us such motivated feedback. We are delighted that you enjoyed our services. Your review is being shared with our team as great encouragement for us to keep delivering great experiences to our valued guests. We all looking forward to welcoming you back next time. Best regards, Hotel management.
The best view from the roof terrace ”
They were extremely accommodating and allowed me to check in early at like 10am. I got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there.
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Dear Mr. Andrea, Thank you so much for choosing to stay with us and for taking the time to leave us such wonderful feedback. We are delighted that you enjoyed our services. Your review is being shared with our team as great encouragement for us to keep delivering great experiences to our valued guests. We all looking forward to welcoming you back next time. Best regards, Hotel management.
Best Service You can expect”
The concierge is super helpful and the location is centralised. Walking distance to almost every thing that u need.
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Dear Ms. Tham, Thank you so much for your kind feedback, We are so glad to hear that you've had enjoyed your stay with us. I will pass on your compliment to our concierge that is the big motivation for them. We will try our best to improve our service day by day. Best regards, Hotel Management.
Exceptional”
Good services, clean and warm environment. Perfect location as well.
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Dear Nhien, Thank you so much for your kind feedback. It is so delighted to hear that you've had the enjoyable trip at Imperial Hue. Our service is always improved day by day thank to these motivated feedback. We hope that we will have another chance to serve you in the future. Best regards, Hotel Management.
Good hotel”
Location, service, breakfast was good though I have to admit that we did not really have a good stay as the bedding was hard. Wifi connectivity was intermittent on my floor and some furniture like chairs and lobby piano was showing signs of age. Still, if you like hard beds, there is nothing else to fault for this hotel
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Dear Hoe, Thank you for choosing to stay with us and for taking the time to leave us a review. We're delighted to hear that you enjoyed your stay with us. It gives us great encouragement to get positive feedback from you. Also, we will be sure to look into the problem you have highlighted to better improve our services. We all look forward to welcoming you back here again. With warm regards, Hotel Management
Good service, staff friendly very helpful ”
I’m happy for stay here
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Dear Mr. Tan, Thank you so much for your kind review. We are so delighted to hear that you've had enjoyed your stay with us. It is a big motivation for us to improve our service day by day. One again, thank you for choosing us. We are looking forward to welcoming you back to our hotel. Best regards. Hotel Management.
Best 5-star Hotel in Hue”
Staff are exceptional friendly and helpful. Breakfast was amazing.
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Exceptional”
Warm welcome and very helpful and friendly staff
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Dear Loan, Thank you so much for choosing us and taking your time to write this feedback. We are no short of delighted that we could offer you our personalized services and we couldnt be happier to hear that you fully relaxed yourself in the comfort of staying with us. Your wonderful words about our team will be pass to all our staffs so that this review keep us motivated in striving harder for providing memorable experiences for our guests. Once again, thank you so much and we hope will will have another chance to serve you. Best regards, Hotel Management.
Champion ”
This hotel is my bestest one so far!
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Dear Mr. Ronald, Thank you so much for your kind feedback. We are so glad to hear that you've had enjoyed the time in Imperial Hue that is our big motivation for us to improve our service more and more qualified. One more time, thank you so much for your feedback and choosing us. Best regards, Hotel Management Board.
Exceptional”
Staff Very helpful and friendly
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Dear Ms. Loan, Thank you for your review and the compliments on our hotel. Our team appreciates your candid feedback that we will be sure to address. We are happy to have hosted you and hope you will stay with us again on your next visit to Hue City. Best regards, Hotel Management.
Exceptional”
Good location and friendly staffs. I will come back again 👍🏻
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Dear Loan, Thank you so much for your kind feedback. We are so delighted to hear that you've enjoyed your stay with us. Our hotel is located in the heart of center so It is very convenient to travel around Hue. Once again, thank you for choosing us and we hope that we will have another chance to serve you in the future. Best regards, Hotel Management.
Great choice”
5-star service
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This hotel is very nice for the value - got it during low period”
This was a great value for the money, as the location is close to the imperial city and lots of good eats within walking distance. The gym is a little sub par - as most places in Vietnam. The pool is really beautiful but has some bees/wasps floating in it and pigeons hanging out. We did find a couple roaches scurrying but think that’s going to be everywhere here in tropical/warm places. The views are amazing, the temple up top is top notch! The whiskeys seem to be watered down but still affordable so would still definitely come back at the same price point.
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Good place to stay”
The tolet need add a hose , it will be helpfull . Some smell is not very good in the tolet of room 1210, i have remind them to check. Others is okay, the location is quite good as you can have weiv the old Royal palace , Huong river from the window . Many coffee shop are surround ....
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Perfect location”
The hotel is located in Hue center near Huong River with splendid views.
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Exceptional”
Good location and service
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Luxurious hotel”
Nothing to complain
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Dear Mr Bart, Thank you and kind regards, Thank you very much for your kind review of our hotel. We're truly delighted to hear that you had a comfortable stay with us. We appreciate your feedback as it greatly motivates us in our commitment to excellence. Our colleagues are working hard every day to consistently provide the highest level of services and facilities. We thank you again for visiting us at Imperial Hue and look forward to welcoming you back soon when your travels bring you to this beautiful city. Best regards, Hotel Management.
Exceptional”
Spacious room with an amazing view of the Perfume River and skyline. Although the hotel is a bit dated we found its style to be charming and quaint.
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Super nice staff Mr. Van Duc”
A storm attached Hue during my stay. Mr. Van Duc helped me order food delivery from outside restaurant, and with various local information. Very pleasant and safe stay! Thank you very much!
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Dear M. Jian, Thank you very much for your kind review of our hotel. We're truly delighted to know that you enjoyed a pleasant stay with us and even more thrilled to learn that our colleagues have made your experience even more wonderful with their dedication and attentiveness. We thank you again for visiting us at Imperial Hotel and look forward to welcome you again soon when your travels bring you back to Hue City. Best regards, Hotel Management
Value for money”
Let me start this review by saying the Imperial Hotel is not really a 5 star hotel. It is a little bit tired around the edges and really needs a complete refurbishment in order to make 5 stars. The staff are very pleasant and any minor problems I had were immediately rectified. The WiFi started acting up in my room and within 5 mins someone had fitted a WiFi extender, so I cannot complain about the service whatsoever. I do believe however that this hotel is actually very good value for money. Certainly the price I paid would allow me to recommend this hotel without any hesitation.
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