Imperial Hotel Hue
Imperial Hotel Hue
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8.4
Excellent

"The staff are very friendly and the service is excellent."

elizabeth

|

May 11, 2018

Deluxe River View - Guestroom Imperial Hotel Hue
Deluxe River View - Guestroom
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Lobby Imperial Hotel Hue
Lobby
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Lobby Imperial Hotel Hue
Lobby
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Swimming pool Imperial Hotel Hue
Swimming pool
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See map Imperial Hotel Hue
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Exceptional
Location
9.1
See all 53 photos Imperial Hotel Hue
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What guests are saying:
Top notch, worth the price, excellent staff and location
Khoa from United States
Business traveler
Very decent hotel, slightly overpriced rooms when compared to similar rooms in nearby boutique hotels. Rooms are clean and staff are great but some of the fittings could do with an upgrade.
Angus from Australia
Couple
Good
Tan from Vietnam
Couple
Stayed at this hotel for 1 night - very clean with a nice view over the river. Very traditional decor with wood floor. Bed was very firm which I didn't like but some like a hard bed! Breakfast was nice.
Elle from Australia
Couple
Good price and location
HUONG from Vietnam
Business traveler
All what expected....clean
Francis from Australia
Solo traveler
highly recommended
eamonn from Ireland
Couple

Imperial Hotel Hue

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 971 reviewsSee what guests said
8.7
/
10
Excellent cleanliness
8.9
Recommended by 91% of guests
Value for money8.7
Distance to city center0. Km
Location rating9.1
Nearest airportPhu Bai International Airport (HUI)
Distance to airport13.8 km
  • 750 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.7
Excellent
Room comfort & quality
Executive Floor Deluxe
Executive Floor Deluxe
...
  • Room size: 36 m²/388 ft²
  • River view
  • 2 single beds or 1 double b...
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Executive Junior Suite
Executive Junior Suite
...
  • Room size: 46 m²/495 ft²
  • River view
  • 1 queen bed
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Junior Suite River View
Junior Suite River View
...
  • Room size: 46 m²/495 ft²
  • River view
  • 1 queen bed
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Imperial Suite
Imperial Suite
...
  • Room size: 80 m²/861 ft²
  • River view
  • 1 king bed
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Deluxe River View
Deluxe River View
...
  • Room size: 36 m²/388 ft²
  • River view
  • 2 single beds or 1 double b...
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Junior Suite with City View
Junior Suite with City View
...
  • Room size: 46 m²/495 ft²
  • Private pool
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Deluxe Room with City View
Deluxe Room with City View
...
  • Room size: 36 m²/388 ft²
  • Private pool
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Executive Suite
Executive Suite
...
  • Private pool
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Basic Double
Basic Double
...
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    Deluxe With View Double
    Deluxe With View Double
    ...
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      Have a question for Imperial Hotel Hue?

      What people love about the property

      • 9.2
        Exceptional

        "The staff are excellent and vey attentive"

        Bob

        |

        November 4, 2017

      • 10.0
        Exceptional

        "Top notch, worth the price, excellent staff and location"

        Khoa

        |

        September 27, 2017

      • 8.4
        Excellent

        "Good price and location"

        HUONG

        |

        March 18, 2017

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      More about Imperial Hotel Hue

      More about Imperial Hotel Hue

      8.4
      Excellent

      "Staff are friendly, We enjoyed staying with Imperial"

      sunghae

      |

      January 2, 2018

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

      8.4
      Excellent

      "Excellent location and friendly staff."

      Thanh B.

      |

      January 8, 2018

      Show less

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (971)Booking.com Reviews (121)
      8.7
      /
      10
      Cleanliness8.9
      Facilities8.2
      Location9.1
      Room comfort and quality8.7
      Service8.7
      Value for money8.7
      Provided by verified guests of Agoda
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      All guests (971)
      All room types
      Showing 891 verified guest comments
      12345
      10.0
      Exceptional
      Leslie from United Kingdom
      Couple
      Deluxe River View
      Stayed 2 nights in October 2018
      Beautiful hotel near lots of bars & restaurants ”
      The hotel had a lovely outdoor pool on the 3rd floor which we used twice. There is also a good gym. The 16th floor offers spectacular views across the city with great views of the Perfume River. This is so named because in the autumn further up at the confluence of the river, flowers drop from the trees and float down stream bringing a lovely aroma in their path. There is an outside and indoor bar with a lovely selection of drinks from non alcoholic to a wide selection of cocktails, beers and wines as well as some snack food items like burgers and club sandwiches. Cheaper go
      Reviewed October 09, 2018
      Dear Ms. Leslie, Thank you for taking the good time that you stay at our hotel, your comments are very much valued. We look forward to seeing you on your next trip to our hotel! Yours sincerely, Phuong Nguyen Sales Executive.
      Responded October 26, 2018
      Imperial Hotel Hue
      10.0
      Exceptional
      James from United States
      Family with young children
      Junior Suite River View
      Stayed 4 nights in September 2018
      Grand Hotel”
      I booked the junior suite and was very happy with the sizes of the rooms. Our room had a panoramic view of the Perfume River...was able to see the Citadel and a fantastic view of the river. The hotel is centrally located and short walks to the bars, restaurants and shops. Staff was friendly and helpful.
      Reviewed September 25, 2018
      = Dear Mr. James, Thank you for taking the good time that you stay at our hotel, your comments are very much valued. We look forward to seeing you on your next trip to our hotel! Yours sincerely, Phuong Nguyen Sales Executive.
      Responded September 26, 2018
      Imperial Hotel Hue
      8.8
      Excellent
      Hoang from Vietnam
      Couple
      Deluxe River View
      Stayed 2 nights in July 2018
      Nice hotels, good staff”
      Enjoyed our weekend in Hue at Imperial Hotels. Quite impressive with service and facility quality for a hotel in this city. Nice hotel, friendly and helpful staff. All my special request for the room are well noted and grant. Food and breakfast is nice. Will come back.
      Reviewed July 17, 2018
      = Dear Mr. Hoang, Thank you for taking the good time that you stay at our hotel, your comments are very much valued. We look forward to seeing you on your next trip to our hotel! Yours sincerely, Phuong Nguyen Sales Executive.
      Responded July 18, 2018
      Imperial Hotel Hue
      8.4
      Excellent
      elizabeth from United Kingdom
      Couple
      Deluxe River View
      Stayed 6 nights in May 2018
      Very pleased with our stay in the imperial hotel ”
      The hotel is in the centre of Hue and many bars and restaurants are within walking distance. The staff are very friendly and the service is excellent. The room was light and airy and very clean. The bed was large and comfortable. The only complaint was that the curtains didn’t close fully. The views from the rooftop cocktail bar are amazing especially at night The breakfast was very good and catered for all tastes.
      Reviewed May 11, 2018
       Dear Ms. Elizabeth, Thank you for taking the good time that you stay at our hotel, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide the best service to customers. We look forward to seeing you on your next trip to our hotel! Yours sincerely, Phuong Nguyen Sales Executive.
      Responded June 05, 2018
      Imperial Hotel Hue
      10.0
      Exceptional
      Ana-Maria from Australia
      Family with young children
      Deluxe River View
      Stayed 3 nights in August 2018
      Exceptional”
      Great location and very attentive staff. We misplaced three items whilst staying there including our kids soft toys that they sleep with. The staff went out of their way and located each of the items and returned them to us. Location is a short walk to the river. The only improvement or recommendation I would give is around breakfast. There is a decent selection but the eggs, pancakes, waffles and crepes are not kept under heat lamps. They will make some eggs fresh for you whilst you wait but would be much better if the other items were kept warm as they are not nice to eat cold. In saying that lot is other choices to choose from.
      Reviewed August 09, 2018
      Dear Ms. Ana-Maria, First of all, thank you for your nice comments. I assure you that the hotel will notice those suggestions about breakfast to improve the customer services better. I look forward to having another chance to serve you better. Best Wishes Phuong Nguyen Sales Executive.
      Responded August 14, 2018
      Imperial Hotel Hue
      9.2
      Exceptional
      Le from Vietnam
      Family with young children
      Junior Suite River View
      Stayed 2 nights in July 2018
      Breakfast is terrible for a 5 stars”
      It's a bit old (once you step inside the elevator), but clean. Staffs are helpful and friendly as expected from a 5 stars hotel. Pros: - nice view of Song Huong (river view) - in the center of the city Cons: - breakfast is terrible, I skipped my 2nd breakfast and go out
      Reviewed July 15, 2018
      Dear Mr. Le, First of all, thank you for taking the good time that you stay at our hotel, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide the best service to customers. I assure you that the hotel will notice the breakfast to improve the customer services better. I look forward to having another chance to serve you better. Best Regards Phuong Nguyen Sales Executive.
      Responded July 16, 2018
      Imperial Hotel Hue
      7.2
      Very good
      Kaye from Singapore
      Couple
      Deluxe River View
      Stayed 1 night in June 2018
      View of the Imperial Palace from the hotel”
      Got a far view of the Imperial Palace from the windows of the room on level 11, which was not too bad. Room was big but air con was not cold enough to cool down the room. Breakfast was mediocre, not fast in replenishing the dishes, coffee and tea not hot, overall not satisfactory.
      Reviewed June 15, 2018
      Dear Mr. Kaye, First of all, thank you for your comments. On behalf of The Hotel, I am sorry for the problems that you spent here. I assure you that the hotel will notice those suggestions to improve the customer services better. I look forward to having another chance to serve you better. Best Regards Phuong Nguyen Sales Executive.
      Responded June 21, 2018
      Imperial Hotel Hue
      10.0
      Exceptional
      Geoffrey from Australia
      Solo traveler
      Executive Floor Deluxe
      Stayed 5 nights in May 2018
      Staff were great ”
      While i stayed there some conartist paid or conned there way on to the emergency evacuation voice alarm (at low level that went right through the hotel this went on for days)its part of the security systems twoway audio ,pretending to help someone blind ? or just wanted to play big brother ?commenting on what people were doing walking around the hotel etc over the security system (i have many videos of it )you would not have ever thought that was possible but it happened !!! Wrecked my holiday ,i might take legal action
      Reviewed June 13, 2018
       Dear Mr. Geoffrey, Thank you so much for your comments. I am so sorry about that and I am sure the hotel will notice your suggestions to improve the customer services better. Thank you and best regards Phuong Nguyen Sales Executive.
      Responded June 15, 2018
      Imperial Hotel Hue
      9.2
      Exceptional
      Anthony from Australia
      Solo traveler
      Deluxe River View
      Stayed 2 nights in October 2017
      Great location and incredible decor”
      The Imperial Hotel is an architectural master piece! From the grand lobby to the rooms, the restaurant and pool, it has one of the best fit outs I have come across. Some of the rooms have an uninterrupted views of the perfume river. The rooms where decent in size and kept immaculate and the hotel serves an awesome buffet brakfast. There is a large outdoor pool located on level 3 together with a generous seating area. On the top floor of the hotel is a large viewing deck affording great views of Hue. If you are looking for a place to stay in Hue you can't go wrong with the Imperial.
      Reviewed October 28, 2017
      8.8
      Excellent
      Angus from Australia
      Couple
      Deluxe River View
      Stayed 1 night in September 2017
      Good Option in Hue”
      The imperial is known as one of the top hotels in Hue city. Our room was very decent, had a great view and was clean though possibly slightly overpriced compared to other rooms you can get in newer boutique hotels nearby. To match the competition the hotel needs to improve some of its fittings and electronics in the rooms which are slightly dated. Ultimately though its a great hotel.
      Reviewed October 02, 2017
      10.0
      Exceptional
      Doan from Canada
      Group
      Deluxe River View
      Stayed 2 nights in July 2017
      Literally a grand palace!”
      We definitely felt like we were treated like royalty during our stay here! Our room looks like it was made for royals, with fancy antique wooden decor and an insanely gorgeous aerial view of the entire city (we also got free minibar items as special promotional offers, so be on the look out!). The whole hotel looks like a fitting palace for a king - best part is the open rooftop pool, be sure to check it out along with the sky lounge! Breakfast was fantastic, staff friendly and helpful. There's an in-house pub right downstairs if you want to grab a drink and don't want to venture far; there was surprisingly decent music when we went. Location is fantastic as well - right across from a really cute cafe (also recommended), central for walking purposes. Honestly cannot imagine a better place to stay in Hue! 5/5 Will return if I ever come back to Hue.
      Reviewed August 03, 2017
      10.0
      Exceptional
      Jean-Ann from Canada
      Couple
      Deluxe River View
      Stayed 2 nights in September 2016
      Fantastic!”
      Great hotel with a beautiful view of the Perfume River! The staff were amazing and after discovering it was partners Birthday delivered beautiful roses and a cake to our room. The rooms are large and comfortable. The only downside was the very old television which gave us mostly snow. The breakfast was very good. Hotel is close to the centre of most things in Shute. Would definitely stay here again.
      Reviewed September 28, 2016
      10.0
      Exceptional
      Thái from Vietnam
      Couple
      Deluxe River View
      Stayed 2 nights in February 2016
      Wonderful hotel!”
      We spent 2 night at this hotel. And that is also our best experience. - Location is good, next to Perfume River and Truong Tien bridge. - Breakfast is rich and super deliciuos, we just wanted to continue to eat and eat. Esp Bun Bo Hue. - Professional and friendly staff. - The room and facilities here is as its name: imperial. I'll come back for sure!!! Thank you. Khách sạn tuyệt vời và đúng chuẩn 5 sao!
      Reviewed February 14, 2016
      10.0
      Exceptional
      Robin from Australia
      Solo traveler
      Deluxe River View
      Stayed 3 nights in March 2015
      Location Location Location”
      Location, Friendly Staff, Great Breakfast
      Perfect location on main road walk to cafes, resturants and beer all near by. Hotel can organise every you want including the private car to the airport . Beware of taxis, motorbike taxis and trishaws when negociating prices they always want more at the end of service and not shy to ask you out in the open. Agree on a price stick to it and at the end of service or tour pay them and walk away. Hue is beautiful and the sightseeing was wonderful.
      Reviewed March 31, 2015
      9.7
      Exceptional
      Amir from Israel
      Solo traveler
      Stayed 1 night in March 2015
      Very Exclusive, Super location”
      Location, Value for Money and staff
      The Imperial Hotel is located at the Heart of Hue. Close to the city life, close to the river. Excellent position in a calm place. The hotel architecture is impressive. The staff are great... The hotel offers a city view from the top of it, both a bar and a restaurant. Highly recommended, while in Hue.
      Reviewed March 23, 2015
      9.7
      Exceptional
      Jabin from Australia
      Couple
      Deluxe River View
      Stayed 3 nights in December 2014
      Excellent Hotel”
      Value Service Location
      This hotel has is all. Great service, location and comfortable. Definitely a 5 star hotel at a great price. Turndown service, free shoe shine great breakfast with a large choice for all. We stayed 3 nights in a river view suite room and loved this hotel we would return and also recommend to anyone looking for a fantastic hotel with a bit of luxury.
      Reviewed December 27, 2014
      9.0
      Exceptional
      Ian from Australia
      Couple
      Deluxe River View
      Stayed 3 nights in October 2014
      A Great Value Hotel”
      The Area, Staff, Facilities
      Hue is an ancient city with plenty to see. This hotel is one of the first 5 star hotels in Vietnam and it is really fantastic value. You will not be disappointed in the area or this hotel. All hotel facilities were first class. This hotel is getting old, but they must have spent a packet on it when they built it, as its a first class build and quality. Staff were just fantastic, as all Vietnamese tend to be - just wonderful.
      Reviewed December 07, 2014
      10.0
      Exceptional
      Nikki from United Kingdom
      Family with young children
      Junior Suite River View
      Stayed 1 night in September 2014
      great location and elegant settings in room”
      location, value and food
      it was very very good value for money on a junior suite with the river view. Fantastic to go up to the roof floor to have a drink. the roof floor is the highest point in middle of town. Just breath-taking
      Reviewed October 11, 2014
      8.0
      Excellent
      Phong from United States
      Couple
      Stayed 2 nights in April 2014
      Centrally located. ”
      Clean, Central, New
      The hotel is one of the few nicer hotel in Hue, Hue is still undeveloped in tourism. The hotel is next to the Perfume River, right by Truong Thien bridge, you can walk to the Palace. It is central, clean, and very large. The BREAKFAST BUFFET WAS AMAZING! Not to mention the great Sino/Viet classical design of the hotel. Cheers.
      Reviewed June 13, 2014
      8.0
      Excellent
      CHONG from Hong Kong
      Solo traveler
      Deluxe River View
      Stayed 3 nights in October 2013
      convenient, nice food and historic building”
      convenient, nice food and historic building
      The hotel staffs were very nice. They have prepared a cake for me during my stay because they made a mistake and record my birthday wrongly. Nevertheless, it is such a surprise and it was a very good impression. The river view from the hotel was not impressive as there is no nice building along the river. In fact, we do not recommend to stay in the room with river view with a markup. In overall, it is value for money esp when we get the early bird discount which make a 50% discount from the original price.
      Reviewed October 09, 2013
      12345
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      Imperial Hotel Hue
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      • Exceptional location
      • Perfume River
      • Dong Ba Bus Station is within 0.75 km