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Imperial Hotel Tokyo

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Exceptional9.1
Based on 286 reviews
92% would recommend to a friend
Imperial Hotel Tokyo
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9.1 Exceptional guest rating
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"Wonderful experience in a classic hotel with gracious servic..."

SandraUnited States
Swimming pool
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9.5 Exceptional location
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9.5Location
  • 300 meters to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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Room choices
Suite Connecting
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  • City view
  • 103 m²/1109 ft²
  • 4 semi double beds
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Suite Tower Building
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  • City view
  • 72 m²/775 ft²
  • 2 single beds or 1 double b...
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Superior Premier Twin Tower Building - Non-Smoking
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  • City view
  • 31 m²/334 ft²
  • 2 single beds
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Deluxe, Main Building
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  • City view
  • 42 m²/452 ft²
  • 2 double beds and 1 sofa be...
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Premier Penthouse Suite Tower Building - Non-Smoking
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  • City view
  • 105 m²/1130 ft²
  • 2 single beds or 1 double b...
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Superior Premier Double Tower Building - Non-Smoking
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  • City view
  • 31 m²/334 ft²
  • 1 double bed
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Standard Tower Building
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  • City view
  • 31 m²/334 ft²
  • 2 single beds or 1 queen be...
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Imperial Deluxe
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  • City view
  • 42 m²/452 ft²
  • 2 semi double beds or 1 kin...
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Superior, Main Building
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  • City view
  • 32 m²/344 ft²
  • 2 single beds or 1 queen be...
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Suite
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  • City view
  • 58 m²/624 ft²
  • 2 single beds or 1 double b...
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Verified guest reviews

Agoda Reviews (286)
8.8
Filter by guest type:
Cleanliness9.5
Facilities9.1
Location9.5
Room comfort and quality9.3
Service9.4
Value for money8.5
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Showing 228 verified guest comments
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7.6
Tien from Malaysia
Solo traveler
Standard Tower Building
Stayed 1 night in September 2017
Very good
Dated rooms and interior with a slightly lost grandeur. I only spent a night there for the excellent location. Staff were very helpful (excellent) but I felt the value for money just wasn't there.
Reviewed October 02, 2017
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10.0
Winnie from United States
Couple
Standard Tower Building
Stayed 2 nights in September 2017
Excellent service and location
I would return to the Imperial hotel. The service was great and it was within walking distance to the Tokyo Station and a very short taxi ride if you have luggage. The airport limousine was very convenient. We were informed that we were given an upgrade and then the check in staff crossed out the complimentary continental breakfast on the upgrade information sheet. It was alright with us, but found it a bit "tacky." To cross it out in front of us.
Reviewed September 16, 2017
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10.0
Ngoc from Canada
Business traveler
Standard Tower Building
Stayed 1 night in August 2017
Best 5 star hotel ever
Perfect for business meetings
Reviewed August 26, 2017
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9.2
Varee from Philippines
Family with teens
Standard Tower Building
Stayed 1 night in August 2017
Excellent
It was indeed a 5-star experience. Staff were very accommodating. The location is near the shopping area and the JR line station. Hibiya park is just right across the hotel. Airport limousine bus also stops at the hotel.
Reviewed August 17, 2017
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10.0
Samuel from Taiwan
Business traveler
Standard Tower Building
Stayed 2 nights in June 2017
The best hotel in the world!
I have been traveled around the world and Imperial Hotel of Tokyo Japan provides the best services & extraordinary comforts that no other 5 star brand hotels possibly could.
Reviewed July 01, 2017
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10.0
hiroe from United States
Family with young children
Standard Tower Building
Stayed 1 night in June 2017
Impeccable hospitality
The best of the best. Comfortable, impeccable hospitality. Luxurious and traditional. Would love to stay again.
Reviewed June 14, 2017
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10.0
Shinichi from Japan
Business traveler
Superior, Main Building
Stayed 1 night in May 2017
Perfect
Perfect
Reviewed May 19, 2017
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9.6
David from United States
Couple
Standard Tower Building
Stayed 3 nights in April 2017
Imperial a World-Class Hotel
No matter how widely you've traveled, the Imperial Hotel is a wonderful experience, and the best of Japanese service. It wasn't that our room was especially huge or extravagant, but rather a sense that everything worked really well and the staff really cares about guests. The electronic keys opened the doors quickly and easily, the shower was great and had a temperature control that worked, the room had a control panel for the room temp and lights and both worked like a charm (when was the last time your room thermostat in a hotel actually worked?). If you need anything, like ice, it's immediately delivered to your room....and the staff refuses tips (like many service people in Japan)! The pool/sauna/whirlpool are a dream, and equipped with everything including fresh hair brushes and razors. Our only gripe came one day when we returned about 2 pm from a day out and the room hadn't been cleaned. One call quickly straightened that out, and on other days we learned to request that our room be cleaned by noon or 1. Only other quibble is that rooms The Tower (a second building) require a bit of a walk from the main hotel. But that is compensated for by the elevators that work very well, no matter how busy the hotel. A great hotel experience overall.
Reviewed April 30, 2017
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10.0
Sandra from United States
Family with teens
Superior Premier Twin Tower Building - Non-Smoking
Stayed 2 nights in March 2017
Exceptional
Wonderful experience in a classic hotel with gracious service and beautiful amenities.
Reviewed March 30, 2017
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9.6
Jeremy from Australia
Couple
Superior, Main Building
Stayed 5 nights in March 2017
Very tidy package
Hard to fault the service here, they try very hard to help you have a great stay, book restaurants in advance etc. it is a little dated and could use a place that does a proper coffee but you can get an espresso across the road. Would come back as it is in such a good location.
Reviewed March 16, 2017
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Imperial Hotel Tokyo
|Exceptional 9.1
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