Imperial Hotel Tokyo
Imperial Hotel Tokyo
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9.6
Exceptional

"All staff we met were very friendly."

Lizhou

|

April 18, 2018

Tower Building Standard King or Twin Room - Room plan Imperial Hotel Tokyo
Tower Building Standard King or Twin Room - Room plan
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Interior view Imperial Hotel Tokyo
Interior view
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Swimming pool Imperial Hotel Tokyo
Swimming pool
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Fitness center Imperial Hotel Tokyo
Fitness center
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See map Imperial Hotel Tokyo
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Exceptional
Location
9.5
See all 6 photos Imperial Hotel Tokyo
See all 6 photos
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What guests are saying:
A great place to stay and always remember
Petch from Thailand
Business traveler
Near premium restaurants; near Ginza; nice room with large s...
ying from Australia
Family with young children
It has been my favourite for the past few years. One of the oldest and prestigious 5 star hotel in Ginza area. It is situated close to the Imperial palace which makes it even more exclusive. Service needless to speak is good, 5 star hotel at a 6 star service level.
monita from Malaysia
Business traveler
We stayed for 5 nights. Upon arrival we were upgraded to a junior suite and we stayed in the main building. Main building fully renovated and rooms are comfortable. However there was not much of a view outside.General level of service was exceptional.
Anup from United States
Couple
I have come to expect a high quality at the Imperial and have never been disappointed. The facility is of high quality, including the fitness center and pool. The rooms are clean and comfortable. Staff is there to make you happy.
Albert from United States
Business traveler
Once again, staying at the Imperial was a pleasure! The staff provide professional, friendly service, the rooms are excellent and I found the location handy with easy access to both the subway and taxi's and tours
Dianne
Family with teens
Always a pleasure to revisit Imperial hotel who makes staying abroad " a home away from home ". Exceptional service all round , especially concierge information on almost everything a guest requires . Consistent Quality at all hotel F&B outlets .
yong from Singapore
Solo traveler
My stay at the Imperial Hotel was very nice. I had an in-room massage which was nice. They charged extra for the gym, which I thought was unncessary and should have just been included as per the custom in most hotels I stay. but otherwise it was great.
Jeremy from United States
Business traveler

Imperial Hotel Tokyo

Exceptional location
- Inside city center
- What's nearby?
Exceptional
From 504 reviewsSee what guests said
9.2
/
10
Exceptional cleanliness
9.5
Recommended by 96% of guests
Value for money8.6
Distance to city center1km
Location rating9.5
Nearest airportHaneda International Airport (HND)
Distance to airport13.6 km
  • 340 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
9.3
Exceptional
Room comfort & quality
This property is in high demand!Last booked 11 hours ago | 62 travelers are looking at this property right now
Premium Tower Floor Suite
Premium Tower Floor Suite
...
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    Tower Building 2 Connecting Rooms - Non-Smoking
    Tower Building 2 Connecting Rooms - Non-Smoking
    ...
    • Room size: 103 m²/1109 ft²
    • City view
    • 4 semi double beds
    Enter dates to see prices
    Tower Building Standard King or Twin Room
    Tower Building Standard King or Twin Room
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 2 single beds or 1 queen be...
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    Premium Tower Floor Superior King Room - Non-Smoking
    Premium Tower Floor Superior King Room - Non-Smoking
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Premium Tower Floor Superior Twin Room - Non-Smoking
    Premium Tower Floor Superior Twin Room - Non-Smoking
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Main Building Deluxe King Room
    Main Building Deluxe King Room
    ...
    • Room size: 42 m²/452 ft²
    • Park view
    • 1 king bed
    Enter dates to see prices
    Premium Tower Floor King or Twin Penthouse Suite - Non-Smoking
    Premium Tower Floor King or Twin Penthouse Suite - Non-Smoking
    ...
    • Room size: 105 m²/1130 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Main Building Superior King Room - Non-Smoking
    Main Building Superior King Room - Non-Smoking
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds or 1 queen be...
    Enter dates to see prices
    Suite Tower Building
    Suite Tower Building
    ...
    • Room size: 72 m²/775 ft²
    • City view
    • 2 single beds or 1 double b...
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    Imperial Floor Deluxe King or Twin Room
    Imperial Floor Deluxe King or Twin Room
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 2 semi double beds or 1 kin...
    Enter dates to see prices
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    What people love about the property

    • 10.0
      Exceptional

      "Good service and wanna stay more day if I come back Tokyo"

      Yi

      |

      April 14, 2018

    • 10.0
      Exceptional

      "Loved our stay!"

      myrto

      |

      April 5, 2018

    • 10.0
      Exceptional

      "The service is superb and staff is so friendly."

      CHANG

      |

      January 17, 2017

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    More about Imperial Hotel Tokyo

    More about Imperial Hotel Tokyo

    10.0
    Exceptional

    "Will stay here again for our future trips to Tokyo as well."

    Gavin

    |

    May 20, 2016

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    9.6
    Exceptional

    "Excellent food, services,"

    CHUN-HSI

    |

    August 8, 2016

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    Due to Tokyo Marathon 2019, the access to the property will be limited and traffic congestion is expected on March 3, 2019.

    Real reviews from real guests

    Agoda Reviews (504)Booking.com Reviews (898)
    9.2
    /
    10
    Exceptional
    Cleanliness9.5
    Facilities9.2
    Location9.5
    Room comfort and quality9.3
    Service9.5
    Value for money8.6
    Provided by verified guests of Agoda
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    All guests (504)
    All room types

    Show reviews that mention 

    Showing 301 verified guest comments
    12345
    8.8
    Excellent
    Ferliana from Indonesia
    Family with teens
    Deluxe Triple Room
    Stayed 2 nights in December 2018
    Classic Hotel”
    This is a big hotel with spacious room. The triple room is very cozy with 1 bathroom, 1 toilet and 1 powder room. Location is excellent, very near to Ginza and parks. will stay here again whenever I come to Tokyo
    Reviewed December 28, 2018
    10.0
    Exceptional
    CHO from South Korea
    Family with teens
    Tower Building Standard Twin Room
    Stayed 1 night in August 2018
    An Immaculate Experience”
    The Imperial Hotel was perfect from check-in to check-out. The staff is most courteous, the room was immaculate, and there isn’t one thing I didn’t love about the hotel. I would be back in a heartbeat.
    Reviewed August 20, 2018
    10.0
    Exceptional
    Alvin from Indonesia
    Group
    Tower Building Standard King or Twin Room
    Stayed 1 night in June 2018
    One of the BEST SERVICE Hotel, i’ve ever been in”
    My stay in Imperial Tokyo is memorable. One thing about this hotel that i highlight is their level of customer service, is really really great. The hotel room itself looks very modern , good, and very comfortable. The location of the hotel is also very strategic, 1 minute walking to Hibiya metro station, also very near with Hibiya shopping mall. When i saw some pictures from the websites, i was kind of worried that the hotel looks a little bit old from those pictures. But, let me tell you, that this is wrong. The moment you stepped into lobby of the hotel, you’ll find really good atmosphere of what a 5 star hotel should be. Their level of customer service is really high with a touch of Japanese hospitality. All in all, i suggest everyone to stay in this hotel.
    Reviewed June 21, 2018
    9.6
    Exceptional
    Lizhou from Hong Kong
    Couple
    Tower Building Standard King or Twin Room
    Stayed 3 nights in April 2018
    Extremely good service”
    We are extremely satisfied with the service. All staff we met were very friendly. Although the hotel is not the most modern style (if it was, I believe it should be 50% more expensive), all room facilities are very convenient to use. Only slight drawback is that it requires 5-10 min walk to subway stations. But most of the time it's not an issue. Definitely value for money and you feel warm and comfortable staying at this hotel!
    Reviewed April 18, 2018
    8.8
    Excellent
    LEE from South Korea
    Couple
    Tower Building Standard Twin
    Stayed 2 nights in January 2019
    Excellent”
    All staff were very friendly and good service
    Reviewed January 10, 2019
    10.0
    Exceptional
    Lorinne from United States
    Couple
    Tower Building Standard King or Twin Room
    Stayed 4 nights in September 2018
    Impeccable service”
    First visit to Tokyo, and this hotel felt Central to where we wanted to go in different directions. Staff was incredibly helpful. Lots to do in the hotel itself and just around it. The beautiful bar which retains Frank Lloyd Wright original elements from the early 20th century incarnation of the hotel does allow smoking, which kept us out of it, but could be a positive if that's something you like. Overall, a great experience.
    Reviewed September 29, 2018
    9.2
    Exceptional
    MARIANNE from United Kingdom
    Couple
    Tower Building Standard King or Twin Room
    Stayed 3 nights in August 2018
    Excellent location ”
    Excellent location, very attentive staff. Rooms in main building are light and nicely decorated, well equipped bathrooms. Drinks in the bars are expensive even by Tokyo standards. However the location in Ginza means there is a huge number of restaurants and bars nearby, great transport links and proximity to the Imperial Gardens
    Reviewed August 26, 2018
    9.2
    Exceptional
    BESANCON from France
    Business traveler
    Tower Building Standard Twin
    Stayed 3 nights in December 2018
    Exceptional”
    As usual efficient and welcoming staff, excellent breakfast at Viking lounge! Very convenient location and spacious and comfortable rooms even in their original style.
    Reviewed December 14, 2018
    9.2
    Exceptional
    Varee from Philippines
    Family with teens
    Tower Building Standard King or Twin Room
    Stayed 1 night in August 2017
    Excellent”
    It was indeed a 5-star experience. Staff were very accommodating. The location is near the shopping area and the JR line station. Hibiya park is just right across the hotel. Airport limousine bus also stops at the hotel.
    Reviewed August 17, 2017
    10.0
    Exceptional
    Gavin from Singapore
    Business traveler
    Main Building Superior King Room - Non-Smoking
    Stayed 4 nights in May 2016
    Excellent location, great facilities, top-notch service”
    This is our 2nd stay at Imperial Hotel and the experience is just as great as the first. The hotel has 9 restaurants serving excellent food.. especially the Ten-ichi restaurant with the best tempura in town. Service standards are overwhelming, great bathroom, clean and comfortable room. Will stay here again for our future trips to Tokyo as well.
    Reviewed May 20, 2016
    8.7
    Excellent
    Hasan from Indonesia
    Business traveler
    Tower Building Standard King or Twin Room
    Stayed 2 nights in September 2013
    An Iconic Hotel that represent Japan”
    Staff was very Friendly, service is excelent, near to the shopping area
    Our stay was good, the service was excellent right from the checked in area we were warmly greeted. the location was near shopping center, but the room is rather small. the decoration was Japanese style.
    Reviewed January 16, 2014
    9.7
    Exceptional
    Christopher from Australia
    Business traveler
    Tower Building Standard King or Twin Room
    Stayed 1 night in June 2013
    Brilliant. They upgraded me to a suite!”
    Location, High quality, Famous
    Absolutely great. Upgraded from a 32m2 standard room to a 72m2 suite with separate living room, bedroom, walk-in closet and en-suite bathroom. Great city views out of all rooms overlooking Tokyo, in particular Ginza. Spectacular nightview with city neon lights.
    Reviewed June 23, 2013
    10.0
    Exceptional
    Kristi from Indonesia
    Family with teens
    Main Building Superior King Room - Non-Smoking
    Stayed 3 nights in December 2012
    Great location and service”
    Great location next to restaurants and very close walk to Ginza. Staffs were very attentive and quick service. Close to metro station.
    Since we are a family, when we arrive, they have arranged us to be in the same floor and they even upgraded one of our room so that all of us can stay next to each other. They have lots of staffs and they are very helpful during check ins, arranging our transport and letting us know the good places to eat around.
    Reviewed January 08, 2013
    8.0
    Excellent
    Wilson from Singapore
    Business traveler
    Main Building Deluxe King Room
    Stayed 4 nights in November 2012
    Great service and location”
    Service, location
    This was my second stay at the Imperial Hotel and it has one of the most polite and sincere guest services. One minor gripe is that similar to most other Japanese hotels, they do not provide complimentary bottled water although the other beverage amenities were great. Location is great for exploring the area between Shimbashi and Ginza. Lots of great food places around to try out.
    Reviewed November 29, 2012
    8.0
    Excellent
    Greg from Australia
    Business traveler
    Tower Building Standard King or Twin Room
    Stayed 2 nights in July 2012
    Very good standard in general”
    Excellent location for both Imperial Palace and Ginza
    Very good standard in general, but so large that getting around the hotel is time-consuming, particularly the Tower wing which does not have a spearate street level entrance.Check in was chaotic, took my own bags to my room as all bellboys busy. Room is very comfortable, toiletries are high quality. In room internet access via LAN was fast.
    Reviewed July 12, 2012
    10.0
    Exceptional
    Christopher from United States
    Couple
    Tower Building Standard King or Twin Room
    Stayed 12 nights in May 2018
    Excellent, as Always”
    For service, location, drink and dining options, room amenities (especially the shower), the Imperial Hotel cannot be beat. This iconic facility must be experienced. The lobby has the best "people watching" in Tokyo. The staff's attention to detail is amazing.
    Reviewed May 17, 2018
    10.0
    Exceptional
    Kimberly from United States
    Couple
    Tower Building Standard King or Twin Room
    Stayed 1 night in April 2018
    Couldn’t be happier”
    We only stayed 1 night, but the hotel was so lovely. Staff were incredibly polite and helpful. We were upgraded to a suite, which surprised me since we booked with a 3rd party website. It was a great surprise as the room and amenities were incredibly luxurious with great views. Would highly recommend and stay again.
    Reviewed April 20, 2018
    8.0
    Excellent
    Erin from United States
    Family with young children
    Main Building Deluxe King Room
    Stayed 2 nights in March 2018
    Enjoyed our stay”
    We were upgraded at check-in to the Imperial Floor which was really nice. Room was nice, toiletries/amenities were wonderful; No crib for baby older than 1, which is a bit annoying as we had to make a spot on the floor for the baby. Babysitting service for the baby is very costly for multiple children--it was charged per child per hour, as opposed to an incremental increase--so would have been US$90 an hour for 3 kids... But baby room was great for the 17 month old when we left him. Location is very convenient. Lobby etc. a bit dated. more of a business hotel than a family hotel, but the room was nice, location is nice and the Imperial section is very nice.
    Reviewed April 03, 2018
    8.8
    Excellent
    Lydia from Taiwan
    Couple
    Standard Twin
    Stayed 3 nights in March 2018
    Great value for five star hotel in Tokyo”
    Hotel is very well managed with excellent service, great food and good location. It is best value for five star hotel in Tokyo. The only weakness is the concierge, the ladies working there seems not as well trained as other Western hotel, can not really either communicate or understand Western guests’ taste or preference.
    Reviewed April 01, 2018
    6.0
    Pattiya from Thailand
    Family with young children
    Tower Building Standard King or Twin Room
    Stayed 1 night in December 2018
    Unprofessional”
    They called me across the country to tell me that they didn't charge the credit card and asked for charge. What a good experience!!!!!
    Reviewed December 11, 2018
    12345
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    • Exceptional location
    • Tsukiji Outer Market
    • Hibiya Train Station is within 0.34 km