Imperial Hotel

Hotel is actually guest house. It looks run down and smells awful. It need renovation.

I only stayed at this hotel because the location and that it was a little cheaper than some other hotels. But I've been to the more expensive hotels and the difference is huge. I would rather have spent a little extra money and have stayed at a better hotel. The feeling there was like a cheap motel. There's 1 bottle of water per room (2ppl). We had 3 ppl and added a bed, so they gave us one more bottle of water. But still, that's 2 bottles for 3 people. What ever happened to complimentary water? They said if i wanted another bottle, it would be 10HKD. The refrigerator in our room was turned off, and had a massive piece of ice in it. So it melted and got all over the floor. They came in and cleaned it up, but didn't solve the problem. So the same thing happened hours later. At least they changed our room after complaining. But then in the new room, i couldn't connect to the WiFi. Again, i'd rather just spend a little more money and go to a better place.

No wifi. No taxi cabs. No restaurant. No nothing.

nice hotel for the first time check in here. but not my luck, when the thnderstorm happpen at the day i check in...

Imperial Hotel is a practical hotel choice when visiting Hong Kong as a tourist with nearby restaurants, bus stations, train stations and various convenient and specialty stores.

Typical Hongkong, affordable, and well-located.

Location is good. Near in Train Station and other cheap restaurant.

Very helpful and friendly. Good Location and Clean room

Operator and Housekeeping takes long to answer. No staff to assist in bringing down the luggage. The reception refuses to issue another card key.

Improve your customer desk personnel

great location to explore hong kong between tst and east tst mtr station room is quite big considering hong kong hotel, but it is a old hotel so dont expect to much on facilities and decoration just perfect for your pocket and resting at night

Since the price is cheap so you cannot expect 5 star or 4 star services like the other hotels. The service was standard. The location is so close and convenient to everything. The only doggy thing about this place was the complementary wifi. Only free wifi is available at the lobby. No other wifi is found in the other levels.

Excellent location, rooms are okay though a bit dark (dim lighting), limited channels of the television. No wifi access inside the rooms only at the lobby.

The Imperial Hotel is superbly located and surrounded by numerous tourist attractions. The new SOGO department store, 1881 Heritage, The Star Ferry, Avenue of Stars and the beautiful Waterfront Promenade are all within 5 minutes walk. Load of moneychanger just next door to the building. MTR basically right at the door step. Free wifi in the lobby and room. Staff are friendly and very helpful.

There was cackriach in room and very bad smell

its a quit old and small hotel, not value for money

Staff is very unprofessional

Actually the hotel location is good but staff are not friendly and the room is old and not clean. We order non smoking room and they gave us smoking room. Very disappointed.

The staff was very welcoming. My whole stay was great. Although, I wish there was WiFi for every room. That’s the only down-side to this hotel. Everything else was very good.

excellent for 4star hotel