New Hotel in Kuching”

I stayed in Imperial Hotel Kuching for my birthday. The hotel is located next to the Boulevard shopping centre, hotel guests can access to the mall via the side door from the lobby. My 1st impression when I entered this hotel lobby is 5 stars feel. The lobby deco looks very classy and is really spacious. The lobby lounge is very nice as well and good for a short business meeting. Check in process is smooth as the front desk officer is very helpful. The guests lifts is located next to the lobby lounge. I stayed at superior room this time. The room is spacious and my room is located at the 8th floor and I can see the hotel swimming pool from my room window. The toilet is clean and comes with a bath tub and also a separate shower area. The bed is hard type and is feather free. It also equipped with a LG 42" LED TV with some cable TV channels. A plus point for this hotel is they offered Free WiFi access and their connection is fast. Their breakfast place is located at Lvl 1 in the hotel restaurant. The breakfast does offer varieties of foods. I am happy with the quality of food. As a conclusion, I will choose Imperial Hotel Kuching as my preferred hotel because of their good value, quality of stay, and convenient of location.

Highly recommended but you need to have transport”

It was a very relaxing stay especially when you are tired and exhausted after visiting tourism sites in kuching city, santubong and also siburan in the hot sunny weather. The room is spacious, clean, and the bathroom is quite big also. It comes with new furnitures, comfortable bed and pillows, new & clean bathrobes, slippers, a safe box and a nice pool view. But the pool is too small for a big hotel like Imperial. Parking is a a bit hard to get because the hotel shares the same parking lot with a shopping mall. But parking is free for hotel guests. Love the buffet breakfast very much. The staff is friendly but they need to smile a lot more to their customers. It is situated a bit far from the city center, but if you rent a car, that is not going to be a problem at all. Airport is not far. Guest will get free wifi with good browsing speed. Stayed there for 2 nights and it was great.

Very pleasant stay in a new hotel”

Our first visit to Kuching with my family..we stayed for 3 nights and have very pleasant experience from the cleanliness to the room to the breakfast served at the First floor restaurant. I was told that the hotel opened its doors in May this year, so I was not really expecting much as most establishment usual Y have teething problems during their first opening. However, from the moment we checked in, all is well. What impressed me most was the service and the prompt reply you get from the hotel. A case in point, . My niece realize that she has lost her spectacles when we arrived home. My email to the hotel requesting for urgent help to locate the lost item was promptly attended to by the front service manager , Mr Patrick. I sent the email at midnight and he replied early in the morning before 9 am to assure us that the hotel will help to look out for the missing item. And before end of the day, he emailed me again to informed me that the spectacles has been found and collected by my relatives in Kuching. Really kudos to the service of the Imperial hotel team.

3Days 2Night Kuching”

Stay there for 2 nights was very comfortable & spacious room,very convenience too because this hotel attach with the mall..location near to Kuching Intl Airport which is 5 min drive time.In term of location to Kuching city I dont have any problem since I rent a car, to find interesting places in Kuching just using Waze,definitely will stay again at this hotel if come again to visit Kuching..Thank you!

The hotel is beyond my expectations and its staff”

Me and wife had a great and fantastic holiday at your hotel . The room was beautiful with its friendly staff and the room was marvellous beyond our expectations. Keep up the good and ur beautiful service.We will recommend more friends who travel to Kuching to stay at Imperial Hotel

Poor Wifi”

We have our vacation on 26/8-28/8. The location is good and convience. However we step in the room is clean and the pool water is cold and others still acceptable. Only thing hope in the future connection of the wifi is very poor and keep lost connection. I'll like to have a second booking on Imperial Hotel at Kuching.

Very good”

I always stay with imperial when I'm in Kuching. Firstly, it's near to airport and it's easy to get around with Grab or friend to fetch me. Imperial has been around for some time now, and they still manage to keep the room clean, tidy, cozy and comfortable; the staff is friendly too. Imperial is link to a mall, so you are taken care of with the essential needs. For the price I'm paying in AGODA, it's a top choice for me; compare to other hotel in Kuching town center area.

Reasonable Hotel ”

This is the first time I had checked in to Imperial Hotel, Kuching. When I arrived at the reception to check in, the reception staff are friendly and I like the room size, it is quite big, and the room is very comfortable. The room wifi is pretty strong and fast too. And there is a shopping centre next to this hotel and several other shops are nearby. The morning breakfast has a wide variety of local and western choices and a wide choice of fruits too. I would strongly recommend my family and friends to come and stay at Imperial Hotel Kuching

Between 3-4 Star”

General Free airport shuttle is a provided but have limited seat. Call them to book a seat once your flight has been confirmed. Otherwise, you can grab a taxi easily and it is just 5mins from airport to hotel which will cost around RM26-30. The taxis in Kuching doesn't go by meter. Do ask them the price before getting in. According to the driver, they charge extra from Imperial Hotel because they need to pay commission to the hotel. I don't know how true is this but one driver tried to charge us RM60 for a trip that usually cost us RM30, which we finally agreed with RM48 out of no choice as we were already in a moving taxi! Room We booked the corner King room which was bigger, also ordered for an extra bed (RM80 per night with breakfast) which was of super single size but came with a very thin brown blanket. I don't think the extra room space were used as the extra bed was placed next to our King bed while the supposed extra room space were actually a platform of no significant purpose. It is like a mini stage in the room. Bed and pillow were very comfortable though. The room and bathroom were clean but the bathtub looked really tired for such new hotel. There is a mini fridge, complimentary 2 bottles of drinking water, Tea coffee and boiler and an iron provided. Hotel Restaurant We tried their buffet dinner which was as RM69nett per head. The spread were generous but the taste were sorry. The various grilled meat were dry and tasteless, fried rice were bland. I took one bite size of few dishes and I don't remember any of those I tried was worth a second helping. The few items that looked and taste reasonable was the sushi and Umai salad. Foodcourt at the mall next door We tried the chicken rice, Indian mixed rice stall, Spaghetti bolognese. None were good. I'd suggest that you walk to the food court across the street for a good orange colour kolo mee and other good food.

Good 4-Star Hotel in Sarawak!”

Well done, Suzi & Easther (Front Desk) & Sofia (Housekeeping)!! Although the hotel is only 10 minutes from the airport by car & above Boulevard Shopping Mall-Kuching (BSM), it is 16 minutes away to Kuching Waterfront by car. The walkway to guest rooms were a little too dark. All guest rooms are carpeted majestically. Superior Twin rooms have two (2) queen-sized beds & a shower cubicle & a bath tub. Complimentary In-Room Wi-Fi was fast! Complimentary buffet breakfast was good. Late check out was only charged at RM10/hour! Book on Agoda for only around EUR34/night!

New, nice and clean hotel with mall below”

First off, the hotel looks and feels new.. Its very refreshing to be in the hotel at all times.. There's a proper mall within the whole building.. Car park is free too (got to get the waiver from reception though).. Room is amazing, absolutely love it.. The neighborhood though is not exactly the city centre but its decent to explore the suburban side of kuching I guess.. Will stay there again :)

An enjoyable holiday”

My stay with Imperial was excellent. Located next to Boulevard was an added bonus. The room & toilet were clean & looks newly furbished. There was a delicious combination of western & eastern menu for breakfast. Staff too was friendly & reliable. Would definitely come back for my next stay in Kuching.

Value for money.”

It has been a very wonderful experience to stay in this newly opened hotel in Kuching on my 2014 Christmas holidays with my family members. 1. The room is very cosy and spacious, particularly the bathroom!! 2. Buffet breakfast are served in wide varieties of food choices, among that, nasi lemak is a must try!! 3. The new modernized Boulevard shopping mall located adjacent to the hotel is an added pleasure for shopping spree. Everything is definitely worth for value and for sure, the hotel is highly recommended for every traveller, no matter whether you are on holidays or official trip.

5 star services from all staff!”

Stayed for 2 nights at Imperial during my business trip in Kuching. Very impressed with the size of the room, located next to the shopping mall which is another plus point. Staff were all amazing and really helpful especially the front office during my check in/out. Definitely will come again next time.

the place to stay in kuching”

at first we stay here for 5 days. in the very last hours, we extended 2 more days to stay at this hotel. the room was neat and nice, we never turned on the air condition, since the room and the hall is already cool. the swimming pool is nice, but the very windy all the time. the location is very strategic. close to hospital, shopping center and food court. unfortunately, the cleaning service guy only tidy up our stuff, but they forgot to vacuum cleaned the floor. the thing i love the most? the in-room dining that available 24/7 ! sure it's a heaven for a "starving-vampire" like me. sure we're going to stay at this place again and again if we visit kuching in the future.

Impressive. Best value for money.”

First time stay here even many times went to Kuching, since I prefer other hotels located at town centre. But I will seriously consider to repeat staying here next time for many reasons. Room size at bath is spacious, Got gym, sauna, steam bath & pool all at level 6, a good spread of choices for breakfast (but still can improve), fast internet without the need to log-in, easy check-in check-out, provide shuttle to airport & town centre...and several other nice things here. Cons - a bit far from town centre. - boulevard mall connected to the hotel quite lackey. Better go to Everrise Supermart across the road. A lot of food stall there, but mostly serve Chinese food.

Enjoyable spacious room with great view above shopping center”

Spacious corner twin room (especially for those meeting guests in their room) and excellent location for visitors requiring to stay within 3-7th mile off Kuching town and for visitors who prefer the sheer convenience of walking downstairs to eateries, supermarket, mobile service centers, pharmacies, light shopping and even a children's archade for visitors with young children.

Satisfactory Stay”

I stayed for almost 1 week. Very good experienced. Traveling with toddler is not an easy one. Mine - picky eater, fussy, cranky. With good access to the mall, it really ease my days. When I'm out of diapers, my husband could buy new ones within 10 mins. Daily beakfast was good. Front staffs were very friendly. Room was spacious. Good view of small part of Kuching town. Toilet was clean and well-equipped. Got bath tub some more. They also provided you with bathtub mat. My son really enjoyed his bath time. Overall, we love this hotel and will definately come again in the future. :)

Comfortable and Value for Money”

We were transiting in Kuching for our trip to JB and Penang. We choose imperial because it is brand new, have promotional rate and close to airport. The stay was not a disappointment. The room was big and very nicely decorated, the twin beds was big and comfortable (I think it was 120-140 cm wide each). The hotel was located next to Boulevard Shopping mall, making our one day transit easier since we do not have to go far to buy necessities. Breakfast was great, unfortunately kids older than 5 years old has to pay.

Good and affordable”

I enjoyed my stay at Imperial Hotel as the gym facilities were really very good and the room was very comfortable and spacious. The only thing that I might not be too satisfied would be the customer service. They were short of workers during the X'mas season. Nonetheless, it was met my expectations and I love Kuching so much!