Imperial Hotel

Imperial Hotel

Lot 827, Jalan Pos, Commercial Center, Miri, Malaysia, 98000
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Standard King Imperial Hotel
Standard King
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    Lobby Imperial Hotel
    Lobby Imperial Hotel
    Swimming pool [outdoor] Imperial Hotel
    Standard King Imperial Hotel
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     Imperial Hotel

    Guest reviews

    8.3
    Excellent
    /10
    (9822 reviews)See what guests said
    10.0
    Exceptional

    "Great Hotel and services"

    Fardillah

    -

    August 28, 2016

    8.3
    Excellent value for money
    Recommended by 97% of guests

    Property highlights

    • Located in heart of Miri

    • Free Wi-Fi in all rooms!

    • Sauna

    • Breakfast [free]

    This property is in high demand!Booked 80 times since yesterday | 19 travelers are looking at this property right now
    Exceptional
    Location
    9.0
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • The Imperial Mall160 m
  • Main Post Office190 m
  • Tally Laundry Services300 m
  • Dennis Lighting Centre300 m
  • Sarawak Medical Centre310 m
  • Meri Handicraft Center340 m
  • Miri Handicraft Centre360 m
  • Bintang Plaza420 m
  • Popular Book Store420 m
  • Bintang Megamall Shopping Complex430 m
  • Value for money8.3
    Location rating9.0
    Nearest airportMiri Airport (MYY)
    Distance to airport8.3 km
    Select your room
    8.0
    Very good
    Room comfort & quality
    3 Bedroom Executive Apartment
    3 Bedroom Executive Apartment
    ...
    • Room size: 163 m²/1755 ft²
    • City view
    • 2 single beds and 2 king be...
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    Deluxe King Bed
    Deluxe King Bed
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 1 king bed
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    Executive King Bed
    Executive King Bed
    ...
    • Room size: 39 m²/420 ft²
    • City view
    • 1 king bed
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    2 Bedroom Apartment Deluxe
    2 Bedroom Apartment Deluxe
    ...
    • Room size: 82 m²/883 ft²
    • City view
    • 1 single bed and 1 king bed
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    1 Bedroom Apartment Deluxe
    1 Bedroom Apartment Deluxe
    ...
    • Room size: 56 m²/603 ft²
    • City view
    • 1 king bed
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    Suite King Bed
    Suite King Bed
    ...
    • Room size: 65 m²/700 ft²
    • City view
    • 1 king bed
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    2 Bedroom Executive Apartment
    2 Bedroom Executive Apartment
    ...
    • Room size: 109 m²/1173 ft²
    • City view
    • 2 single beds and 1 king be...
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    Superior Twin
    Superior Twin
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 2 single beds
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    Superior King
    Superior King
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 1 king bed
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    Standard King
    Standard King
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 king bed
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    Have a question for Imperial Hotel?

    What people love about the property

    • 10.0
      Exceptional

      "A fantastic location to stay and Staff are friendly also Very Good service"

      jamil

      |

      January 14, 2019

    • 10.0
      Exceptional

      "Clean Hotel, central lo ati on for shopping."

      Musa

      |

      January 7, 2019

    • 8.8
      Excellent

      "Front desk staffs is awesome!"

      Dk S.

      |

      January 13, 2019

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    More about Imperial Hotel

    More about Imperial Hotel

    8.4
    Excellent

    "Comfort of room is amazing."

    Haji Y.

    |

    December 4, 2018

    An overview

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    What they offer

    9.6
    Exceptional

    "Pros: Clean, spacious & just one building with the shopping..."

    Siti A.

    |

    January 10, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (9822)Booking.com Reviews (1157)
    8.3
    /
    10
    Cleanliness8.2
    Facilities8.1
    Location9.0
    Room comfort and quality8.0
    Service8.1
    Value for money8.3
    Provided by verified guests of Agoda
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    All guests (9822)
    All room types

    Show reviews that mention 

    Showing 5045 verified guest comments
    12345
    9.2
    Exceptional
    Nurasiah from Brunei Darussalam
    Family with young children
    New Wing Standard King Room without View
    Stayed 3 nights in February 2019
    Excellent overall”
    Loved the stay here. Breakfast spread were a lot, bed was comfortable and big, toilets were clean. Only issue was the water piping system was quite loud especially during bedtime when it was extra quiet. Woke me up several times a night but thank goodness the baby managed to sleep through the sound
    Reviewed March 01, 2019
    10.0
    Exceptional
    Christine from Malaysia
    Family with young children
    New Wing Superior Twin Room
    Stayed 2 nights in February 2019
    Our 3rd stay”
    First choice of hotel stay whenever we travel to Miri, for its attachment to Permaisuri Imperial Shopping Mall. Parking lots are reserved for hotel guests at Basement, swimming pool and fitness centre are available for the kids and adults, nice breakfast buffet, very convenient to settle lunch or dinner at the mall. Catch a movie or two at TGV. We really had a relaxing CNY celebration within this hotel.
    Reviewed February 20, 2019
    10.0
    Exceptional
    Suzanah from Brunei Darussalam
    Family with teens
    New Wing Superior Twin Room
    Stayed 1 night in February 2019
    CONVENIENT HOTEL”
    I love the location of the hotel and parking were sufficient for the hotel guest. Staff were nice. Breakfast is fine. Comfortable room at new wing. We had the connecting room. Suggestion for improvement - to provide connecting room with 2 twin bed for both rooms.
    Reviewed February 15, 2019
    8.8
    Excellent
    JOSEPHINE from Brunei Darussalam
    Couple
    Standard King
    Stayed 1 night in February 2019
    Good location ”
    HighLights service was Upon checked in the Receptionist help us to relocate our room. Before confirming your room, must double check where it’s located. Preferably the new wing just a difference of RM10. New wing rooms are Closer to gym & breakfast area.
    Reviewed February 12, 2019
    8.4
    Excellent
    Mohammad from Brunei Darussalam
    Family with young children
    New Wing Superior Twin Room
    Stayed 1 night in February 2019
    Good hotel, however poor buffet breakfast ”
    Buffet breakfast need some improvement. Variety of food choices however taste of the food is disappointing. Even the curry chicken is tasteless. The scrambled eggs is cold, no wholemeal bread options, even coffee don’t taste good. Hotel facilities is good, however would not recommend to eat breakfast here if no improvement is made on the taste.
    Reviewed February 11, 2019
    8.8
    Excellent
    Jayson from Brunei Darussalam
    Couple
    New Wing Superior Twin Room
    Stayed 1 night in February 2019
    Excellent Location”
    The location was very convenient for shopping. Convenience stores, massage spa and pubs are just walking distance. The food was okay, just go for breakfast a bit earlier as the queue can get very long. Our room was clean except for a minor issue with the security vault. I've stayed with this hotel for so many times and will come back again for it affordability.
    Reviewed February 11, 2019
    9.6
    Exceptional
    Haji from Brunei Darussalam
    Family with young children
    New Wing Superior King Room
    Stayed 1 night in January 2019
    review”
    SO FAR SO GOOD.. I LIKE THIS HOTEL AND RECOMENDED
    Reviewed March 04, 2019
    8.8
    Excellent
    Surina from Brunei Darussalam
    Family with young children
    New Wing Superior Twin Room
    Stayed 2 nights in December 2018
    okay”
    Everything was okay except that we could smell a hint of cigarette smoke in the room which could probably from previous customer - BUT we requested a non-smoking room so the smell shouldn't be there or at least get rid of the smell first before letting anyone stay in the room especially those with kids. We stayed for a day, so it was tolerable.
    Reviewed January 24, 2019
    9.2
    Exceptional
    Huey from Brunei Darussalam
    Group
    2 Bedroom Executive Apartment
    Stayed 1 night in January 2019
    Still the best hotel so far”
    Despite we were given wrong room, they were quick to change for us. The room is clean and spacious. The only thing I feel downgrade is the breakfast. It was best during my last stay but not now. Please look into it, the menu.
    Reviewed January 15, 2019
    9.2
    Exceptional
    hayadizul from Brunei Darussalam
    Family with teens
    New Wing Superior Twin Room
    Stayed 2 nights in January 2019
    Exceptional”
    This is all about “Toilet” the toilet didnt have a water tap and hose to clean “pee and poo” as a muslim we need it.. secondly, no sound propf at window..because at midnight the motorcycle too noisy..overall is ⭐️⭐️⭐️⭐️⭐️
    Reviewed January 08, 2019
    9.2
    Exceptional
    Karen from Brunei Darussalam
    Family with young children
    New Wing Standard Twin Room without View
    Stayed 2 nights in December 2018
    Exceptional”
    The rooms were clean and comfortable. Super convenient as it is next to a mall. However please improve the basement parking for the hotel guests. We noticed that it was also opened for other people (shoppers) who were not staying at the hotel and in the end, the hotel guests had to park elsewhere and it was not convenient when we had to bring our luggages when parked further away from the hotel entrance. Apart from parking everything else was good especially the breakfast buffet.
    Reviewed January 03, 2019
    8.0
    Excellent
    Hana from Brunei Darussalam
    Family with teens
    Superior King
    Stayed 1 night in December 2018
    Mostly Satisfactory”
    Please fix your leaked bath tubs at connecting rooms 8028 & 8029. The floors for both bathrooms are always wet because of this. Room 8028 sink needs to be checked too because the water takes a long time to sink in. Both rooms have problem with refrigerator. They did not work (not cold at all) anymore. I suspect most of the rooms in this hotel have the same problem since we’ve been frequently staying here for more than 10 years now. I hope the management replace all the refrigerators to new ones ok just like you did with the tv. The tv are good. We don’t have problem with other things. Others are satisfactory. That is why Imperial Hotel is always our first choice hotel to stay in Miri. We hope you could attain to our complaints and invest on new refrigerators. Thank you.
    Reviewed December 30, 2018
    8.8
    Excellent
    Abd from Brunei Darussalam
    Group
    2 Bedroom Apartment Deluxe
    Stayed 1 night in December 2018
    Somewhat short of expectation”
    Being here a number of times before, we already knew of its very comfortable spacious room, complete kitchenette & amenities, perfect location (adjecant to shopping mall), free parking for guests, friendly cooperative staffs. For this 1-night stay, we booked two rooms in which we had issues with kitchen stove on one room and dripping water from aircon (that fell directly on sleeping bed) on the other. Shower area of the bathroom also need more cleansing. Otherwise it would be a perfect stay for us. But we were still quite happy of our stay.
    Reviewed December 28, 2018
    10.0
    Exceptional
    Radowan from Brunei Darussalam
    Family with young children
    New Wing Superior Twin Room
    Stayed 1 night in September 2018
    Great hotel”
    I always return to this hotel since its in a shopng center. Easy to find food, shpg n cinema. They hv a great brkfst. Swmg pool is a bit small. Room is spacious at the new wing. Staff is great n helpful.
    Reviewed December 28, 2018
    10.0
    Exceptional
    Mohd from Brunei Darussalam
    Family with young children
    New Wing Superior Twin Room
    Stayed 2 nights in December 2018
    Brilliant value for money”
    This is the perfect place to stay in Miri for family with Children. The facilities like gym and swimming pool are well maintained and well staffed. Complimentary Breakfast was fantastic. The staff are polite and professional
    Reviewed December 21, 2018
    10.0
    Exceptional
    Nurul from Brunei Darussalam
    Group
    New Wing Standard King Room without View
    Stayed 1 night in December 2018
    Clean & helpful staff”
    We booked two rooms and requested to be in same floor as the lobby hotel as the 1 room is for my parents, so glad they give both of the rooms booked on the same floor.very much convies..hotel inside the malls where you can shops and many eateries inside the mall.values for money
    Reviewed December 21, 2018
    8.0
    Excellent
    Safwan from Brunei Darussalam
    Family with young children
    Standard King
    Stayed 1 night in December 2018
    probably its holiday seasons..”
    usually staying at the imperial never cease to impress me..it's probably this one time the facility in the room e.g. water heater.aircond. wasnt working 100%. anyways..imperial will always be one of my favourite
    Reviewed December 16, 2018
    7.2
    Very good
    Law from Malaysia
    Family with young children
    3 Bedroom Executive Apartment
    Stayed 2 nights in February 2019
    Very good”
    1. Our room got cigarettes smell. 2. Air con water dripping. Solved immediately after feedback to counter. 3. Bath area water flow out very slowly and flooding. Solved after complain to counter. 3. Toilet bowl surrounding flooding. Water unable to flow out. 4. My mum white color jacket disappeared after room cleaning. 5. We booked for 6 persons. But hotel provided us 2 bottles drink, 2 packs nescafe and tea only.
    Reviewed February 12, 2019
    7.2
    Very good
    nadzirah from Brunei Darussalam
    Family with young children
    Superior Twin
    Stayed 1 night in February 2019
    Facilities need to improve and well maintain”
    We book two room ..one room was ok. Other room was horrible... sink blocked.. everytime we wash hand on the sink when the sink full of wated we need to throw the wated into the bathtub.. it so annoying... But overall wass ok breakfast was awesome. Staff with good manner nice keep it up..
    Reviewed February 06, 2019
    6.8
    Good
    nadzirah from Brunei Darussalam
    Family with young children
    Standard King
    Stayed 1 night in February 2019
    Location was great”
    Location ok.. imperial hv new and old wing.. we accidently wrongly book old wing instead of new wing.. but with the helpful reception staff who help us to changed to the new wing overall make us easier.. what a great shortgetaway to our family... Thanks imperial.. happy cny..
    Reviewed February 06, 2019
    12345
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    • Exceptional location
    • Miri Handicraft Centre
    • City Bus Terminal is within 1.07 km