8.4
Excellent
10.0% this month
/10
(13,671 reviews)See what guests said
See map
9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
The Imperial Mall 50 m
Main Post Office 190 m
Tally Laundry Services 300 m
Dennis Lighting Centre 300 m
Sarawak Medical Centre 310 m
Meri Handicraft Center 340 m
EM Pharmacy 340 m
Miri Handicraft Centre 360 m
Bintang Plaza 420 m
Popular Book Store 420 m
Nearby landmarks
Miri Handicraft Centre 360 m
Miri City Fan 560 m
Tua Pek Kong Temple 1 km
Canada Hill 1.21 km
Riam Temple 4.24 km
Luak Bay 9.62 km
Esplanade Beach 9.63 km
Miri Crocodile Farm 19.15 km
Lambir Hills National Park 23.08 km
Mulu World Heritage Area 99.28 km
Imperial Hotel

"Very good Hospitality, helpful staffs and good swimming pool."

Rossnawati - March 4, 2020
New Wing Standard Twin Room without View Imperial Hotel
Lobby Imperial Hotel
Lobby Imperial Hotel
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Free Wi-Fi

Imperial Hotel

Lot 827, Jalan Pos, Commercial Center, Miri, Malaysia, 98000 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in [24-hour]
Hassle-free check in
Close to Miri Handicraft Centre
Within 360 m of property

This property is in high demand!

4 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • Airport transfer

  • Located in heart of Miri

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Miri every 15 minutes on Agoda.com
Value for money8.4
Location rating9.0
Nearest airportMiri Airport (MYY)
Distance to airport8.3 km

Rooms available at Imperial Hotel

Very good
Room comfort & quality
8.0
3 Bedroom Executive Apartment
3 Bedroom Executive Apartment
...
  • Room size: 163 m²/1755 ft²
  • City view
  • 2 king beds and 2 single be...
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Superior Twin
Superior Twin
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
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One-Bedroom Apartment
One-Bedroom Apartment
...
  • Room size: 57 m²/614 ft²
  • Shower
  • 1 king bed
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Suite King Bed
Suite King Bed
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
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1 Bedroom Apartment Deluxe
1 Bedroom Apartment Deluxe
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
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2 Bedroom Apartment Deluxe
2 Bedroom Apartment Deluxe
...
  • Room size: 82 m²/883 ft²
  • City view
  • 1 single bed and 1 king bed
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Superior King or Twin Room
Superior King or Twin Room
...
  • Room size: 38 m²/409 ft²
  • Shower and bathtub
  • 2 single beds or 1 king bed
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2 Bedroom Executive Apartment
2 Bedroom Executive Apartment
...
  • Room size: 109 m²/1173 ft²
  • City view
  • 1 king bed and 2 single bed...
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Executive Suite
Executive Suite
...
  • Room size: 60 m²/646 ft²
  • Shower
  • 1 king bed
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Executive King Bed
Executive King Bed
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Imperial Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Imperial Hotel?

For those who wish to drive their own cars, Imperial Hotel has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Miri with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Imperial Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Imperial Hotel. Adults can enjoy breakfast offered with an additional charge of 33 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Imperial Hotel?

Imperial Hotel features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese and western. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Imperial Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Imperial Hotel. Small or intimate events like birthday parties can also be accomodated.

Can business events be hosted at Imperial Hotel?

On-site venues and convenient event services make Imperial Hotel an ideal choice for hosting meetings. The 5 venues can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Imperial Hotel?

Imperial Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Imperial Hotel

  • 8.8
    Excellent

    "I would highly recommend for Families."

    Mohd

    |

    March 2, 2020

  • 10.0
    Exceptional
    Staff 

    "The Hotel personnel is very friendly."

    SYED

    |

    March 15, 2020

  • 8.8
    Excellent
    Staff 

    "The room is clean, staff are friendly"

    JIA

    |

    February 18, 2020

Property ranking|Compared to 162 Miri properties
See all rankings
Room size
54 sqm.
Location score
9.0/10
Room comfort score
8.0/10
Review score - United States
7.9/10
Bigger than
95
%
of Miri properties
Better than
94
%
of Miri properties
Better than
94
%
of Miri properties
Better than
90
%
of Miri properties
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Overall rating:
8.4
Excellent
13,671 reviews
Cleanliness
8.3
Facilities
8.1
Location
9.0
Read all reviews >
What travelers say they love:
Good location to stay and staff are friendly too.
Norzafisah from Malaysia
Business traveler
More about Imperial Hotel

More about Imperial Hotel

Strategically located in the center of the city, this property boasts 262 guestrooms from hotel rooms to three-bedroom apartments. Imperial Hotel caters to business travelers as well as families on vacation. Standing tall with 23 stories, guests are provided with all the superior amenities found in a 4-star property, including restaurants, a fitness center, swimming pool, sauna, and meeting rooms. Nearby attractions that can be reached via a short walk include the Seaworld Seafood Center and Bintang Plaza. Guests will find the service-oriented Imperial Hotel - with superb facilities and amenities - to be an excellent value.

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Most talked about facilities

Breakfast
535 mentions
Housekeeping
488 mentions
Swimming Pool
170 mentions
Food & Dining
153 mentions

What they offer

8.4
Excellent
Cleanliness

"Easy to get food & the room is very clean."

Mohamad

|

March 16, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Imperial Restaurant
No additional information available

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Imperial Hotel from real guests

Provided by verified guests of Agoda
Agoda Reviews (13671)Booking.com Reviews (678)
8.4
/
10
Cleanliness8.3
Facilities8.1
Location9.0
Room comfort and quality8.0
Service8.2
Value for money8.4
High score for Miri
Rating
9+ Exceptional (1874)
8-9 Excellent (1242)
7-8 Very Good (1806)
6-7 Good (507)
<6 Below Expectation (509)
Time of the year
Mar - May (1381)
Jun - Aug (1355)
Sep - Nov (1356)
Dec - Feb (1846)
Don't miss out!Users are booking a place in Miri every 15 minutes on Agoda.com
All guests (13671)
All room types
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Show reviews that mention 

Showing 5938 verified guest comments
12345
8.8
Excellent
Ezani from Malaysia
Family with young children
New Wing Superior King Room
Stayed 2 nights in June 2019

Dont get confused with New Wing. ”

This is my first time in Miri. I booked Superior King with View at New Wing, not knowing that the hotel has separated reception for new wing. The driver dropped us at the old Imperial Hotel. So we need to dragged our 3 luggages with a baby stroller going through the lobby, crossing the road, into the Permaisuri Mall, and use elevator to level 4 for the new wing reception counter. The new wing has its own pool and restaurant. So basically the Imperial Hotel New Wing doesn't share any facilities with the old wing. Just for awareness for those new travellers like me. 😊. I stayed at the hotel for 4 nights. The swimming pool is smaller, not the one in photos. But i like it. Clean, doesnt has chlorine smells like other usual pool. Service overall okay. About breakfast, for the first 2 days, was excellent, but for the 3rd and 4th. They didnt change the menu. Nasi lemak was served everyday. Overall, the taste of every menu, 6/10. Nothing really special for the food.

Reviewed July 06, 2019
10.0
Exceptional
MITCHEL from Malaysia
Couple
New Wing Standard Twin Room without View
Stayed 2 nights in August 2017

Thank you for the hospitality”

The booking was done for my parents who was attending a wedding in Miri. In the booking, i've requested special kind gesture from the Imperial to wish happy wedding anniversary (which was their 35th in august this year) for my parents. They were surprise and very happy with the room decoration and (unexpected for me) special complimentary desert for them. Thank you Imperial for the superb arrangement as we were unable to join them for the trip but at least it gives them special stay...they really love your room (new wing) with king size bed. keep it up Imperial! we really need this kind of hospitality in borneo.

Reviewed September 03, 2017
10.0
Exceptional
Riri from Brunei Darussalam
Couple
New Wing Superior King Room
Stayed 1 night in October 2019

Value for money”

this hotel was chosen because we participated in Miri Neon Rush 2019 fun run were held at the Marina Times Square. Not only that, its also the location wise, guest car park provided, easy to shop around (ie to take away foods and beverages), Container City just walking distance and best breakfast (alot of choices!) If you are lazy to drive around, this hotel completes what you needs. Thank you for the great hospitality Imperial Hotel team!

Reviewed October 10, 2019
8.8
Excellent
Azfarina from Malaysia
Group
New Wing Standard Twin Room without View
Stayed 1 night in June 2019

Location is perfect and the staff service is good”

If you're looking for convenient, book this Imperial Hotel (do take note whether you're at the old wing or new wing) The building is attached with the mall. There are parking space provided(for hotel guest but do be aware that it is full most of the time especially if you stay for the weekend) if you are driving. Reached the hotel early around 10am, at first the staff said the room is only available at 1.30pm, but she manage to check me in that time provided I'm okay that the room located at the very end far from the lift(I was okay not knowing why she asked me that question) because the room is definitely faaaar from the lift and the room located above the cinema(so expect some noises but I am fine with the noise) Read on the agoda review saying that the breakfast spread was unsatisfying, but we had a good breakfast spread that morning. The Nasi Lemak sambal was really good , the kolok mee, and the fried egg tomato!

Reviewed June 25, 2019
9.2
Exceptional
Chang from Malaysia
Family with teens
3 Bedroom Executive Apartment
Stayed 2 nights in January 2017

Great spacious family room”

We visited Miri in February this year and stayed at Imperial Hotel. The rooms were spacious and tidy. The location was right in the city center making it really convenient for us to visit places as well as friends to visit us. We had a pleasant stay. Thanks!

Reviewed April 29, 2017
9.0
Exceptional
Andrea from Philippines
Family with young children
New Wing Superior King Room
Stayed 1 night in December 2015

Good value hotel right in the middle of everything”

Location, new rooms, helpful staff

We stayed at the new wing which is in the same building as the Permaisuri Imperial Mall. Since they just opened the new wing last September, the rooms are very clean and in excellent condition. We booked a superior room which I think is a bit small, so I can't imagine how much smaller the standard rooms are. Food (buffet breakfast) was quite good and selection was more than what I was expecting for the price of the room. The pool was really small and could get crowded if more than a few people are in it. Overall, we enjoyed our stay and would consider staying there again when we go back to Miri.

Reviewed December 09, 2015
10.0
Exceptional
STEWARD from Malaysia
Family with young children
New Wing Superior Twin Room
Stayed 2 nights in December 2019

Superb hotel”

One of the best hotel in Miri. The staffs were friendly and able to communicate in BM and English. The house keepers did their work as early as 8.30am. If I compared them with other hotel, the house keeping schedule is around 11am onward. Credit to Imperial Hotel staffs. Will look forward to stay there again.

Reviewed December 23, 2019
10.0
Exceptional
Christine from Malaysia
Family with young children
New Wing Superior Twin Room
Stayed 2 nights in February 2019

Our 3rd stay”

First choice of hotel stay whenever we travel to Miri, for its attachment to Permaisuri Imperial Shopping Mall. Parking lots are reserved for hotel guests at Basement, swimming pool and fitness centre are available for the kids and adults, nice breakfast buffet, very convenient to settle lunch or dinner at the mall. Catch a movie or two at TGV. We really had a relaxing CNY celebration within this hotel.

Reviewed February 20, 2019
8.8
Excellent
Ishak from Malaysia
Family with young children
2 Bedroom Apartment Deluxe
Stayed 2 nights in November 2018

They have Apartment For Family Travellers”

I had stayed in this hotel (both old and new wing) rooms before until now just to find that they also have apartment to choose which suits us best as family. As frequent traveller to Miri, we always go to Bintang Mall and Imperial Mall to shop. Hence, this hotel has a niche when it comes to staying with family at a more affordable price.

Reviewed November 21, 2018
9.0
Exceptional
Philip from Philippines
Family with young children
Standard King
Stayed 5 nights in February 2014

Miri Meh”

Nice pool, nice room, near mall

Booked the trip on a whim and later found out there's not much to do in Miri that we couldn't do elsewhere. Good thing we booked in Imperial. While we found the buffet breakfast merely okay, everything else about the hotel was great. Really enjoyed the room and pool. Being attached to a mall was a big plus. Easy to get a cab if going far but also easy to walk to nearby restaurants. Highly recommended.

Reviewed July 15, 2014
9.7
Exceptional
rudy from Brunei Darussalam
Family with young children
Standard King
Stayed 1 night in November 2014

Pleasant Stay”

Big Room, helpful staff and Clean

Fast check in and out, required deposit just to be prepared extra local currency cash or credit card. parking actually free for hotel resident, just park your car at Imperial Hotel/Imperial Plaza basement parking and when you check out present the parking card to the hotel staff during check out. The hotel share building with the shops, food, clothing, electronic, cinema etc you can buy there. There New shop building attached with bridge from other side of the road so you can also enjoy shopping there. I am satisfied Wi-fi connection at level 8,level 5 sauna, swimming pool and Gym are in good condition.

Reviewed December 04, 2014
9.0
Exceptional
Rosdiana from Brunei Darussalam
Couple
Executive King Bed
Stayed 2 nights in December 2014

Exceeds expectations!”

Location, comfort & facilities

We have stayed at Imperial Hotel a number of times, but had stayed in the 2 or 3 bedroom apartments. This was actually our first time booking a deluxe room. The check in was very fast and efficient (as usual). We had requested for a smoking room but none was available at the time so we were somehow upgraded to a Suite! The suite was extremely spacious and the bed was very comfortable. The best part about the hotel is that it is located within a shopping mall. The only downside of the hotel is the food. We felt that it lacked variety and was very plain. With better food, this hotel might just be a 5-star hotel!

Reviewed January 05, 2015
8.3
Excellent
Nurul from Malaysia
Business traveler
Standard King
Stayed 1 night in August 2013

Miri ”

Room, Food, Location

It is indeed a pleasure staying in Imperial Hotel. The hotel strategically located; in the center of Miri and Imperial Mall next to it; thus shopping is a must. Everything is accessible in walking distance. Good food and good room; i'm having fun time in Miri! :)

Reviewed September 04, 2013
8.0
Excellent
Hana from Brunei Darussalam
Family with teens
Superior King
Stayed 1 night in December 2018

Mostly Satisfactory”

Please fix your leaked bath tubs at connecting rooms 8028 & 8029. The floors for both bathrooms are always wet because of this. Room 8028 sink needs to be checked too because the water takes a long time to sink in. Both rooms have problem with refrigerator. They did not work (not cold at all) anymore. I suspect most of the rooms in this hotel have the same problem since we’ve been frequently staying here for more than 10 years now. I hope the management replace all the refrigerators to new ones ok just like you did with the tv. The tv are good. We don’t have problem with other things. Others are satisfactory. That is why Imperial Hotel is always our first choice hotel to stay in Miri. We hope you could attain to our complaints and invest on new refrigerators. Thank you.

Reviewed December 30, 2018
10.0
Exceptional
KADAM from Nepal
Couple
Standard King
Stayed 3 nights in October 2014

I will book for next vist Hotel.”

Shopping and getting back to hotel as well as speciaous room and all staffs have given excellent service in their respective field.

An excellent Hotel in Miri, which is located at center point for shopping and easy access and convenient to get back after shopping. Verity of food menu choice with reasonable price too. All staffs were proficient in their respective job fields. I am looking forward to book again this Hotel for my next visit as the cost of room is worthwhile.

Reviewed November 03, 2014
8.8
Excellent
RAHIM from Malaysia
Family with teens
3 Bedroom Executive Apartment
Stayed 3 nights in April 2017

Nice Apartment, Value for Money”

The 3- bedroom apartment that we stayed in was on the 15th floor which gave us an excellent view of Miri town. Our windows were facing the east, so we could see the sun rises every morning plus the view of Canada hill. The facilities were complete including a washing machine. The hotel is also linked to the Imperial Mall via a bridge on level 2. We had our lunch and dinner at the mall mostly. The buffet breakfast was also excellent with a lot of choices. I would definitely book this place again in the future.

Reviewed May 05, 2017
10.0
Exceptional
Faridah from Malaysia
Solo traveler
New Wing Standard Twin Room without View
Stayed 1 night in November 2017

Exceptional”

Imperial hotel has always been my favorite hotel in miri because it has everything that I need. The staff have always been helpful. Planning to take my staff here in the near future! Kudos to the management.!

Reviewed November 13, 2017
10.0
Exceptional
Napisah from Brunei Darussalam
Family with teens
Superior Twin
Stayed 1 night in September 2018

Internet excess..please improve..very difficult reached in our room”

Nothing much, but internet excess need to improve...imperial hotel just like our home stay in miri..we stay not for the first time but imperia hotel or apartment isnour first choice to grab.

Reviewed September 19, 2018
8.3
Excellent
Kayleen from United States
Business traveler
New Wing Superior King Room
Stayed 2 nights in January 2016

Nice and Comfortable”

The breakfast was very good, with good selections. Staff was friendly and helpful, was new and clean.

Our stay for two nights at the Imperial Hotel was very good. We were comfortable, and loved our view facing the river. Only issue was some roaring sound that starts in the afternoon into the evening and never could identify what it was. But....regardless the hotel was very restful and we enjoyed the friendly staff at the breakfasts and they were very responsive when asked questions and expressed needs. We would recommend this hotel for a stay in Miri. Very convenient to mall and other amenities.

Reviewed January 10, 2016
8.4
Excellent
DAYANG from Brunei Darussalam
Family with young children
Deluxe King Bed
Stayed 2 nights in May 2017

Excellent for shopping”

Imperial hotel is my favorite hotel every time i spend my time at Miri. I like to go shopping and swimming. I'm addicted to go shopping at beulevered shopping centre at the old building rather than permaisuri mall. This time, the only problem was the noisy and dusty near the swimming pool caused by the drilling process in fixing the maintenance... Other than that, everything was fine..

Reviewed May 25, 2017
12345
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