Very good 7.0
Based on 7916 reviews

Recent customer comments

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Very good



based on 7916 reviews
  • Cleanliness 6.6
  • Facilities 6.1
  • Location 8.9
  • Room comfort and quality 6.8
  • Service 6.6
  • Value for money 6.8
  • Food and dining 6.1
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Wilson from Philippines
Family with young children
Standard Twin
Stayed 2 nights in October 2015
Good location but uncomfy bed and pillows
Good location near city and airport bus stop
Wifi only at reception. Hotel room dirty and small. Only good thing here is the very friendly and helpful Filipina staff at the recption.
Reviewed November 05, 2015

lim from Malaysia
Family with young children
Standard
Stayed 3 nights in October 2015
Great Location
Hotel near MTR stations, near to major shopping malls, tourists attraction
Nothing much wifi was good
Reviewed November 03, 2015

Bee from Australia
Couple
Standard
Stayed 2 nights in October 2015
Worse hotel ever
Location.
It was a terrible experience at the Imperial. The room was small, aircon was loud and there was a foul damp smell in the room. The roof by the door was leaking as well. I've ask to change room. There was old furniture smell and a streak of mould on the ceiling. You can even hear your neighbour opening and closing their doors. There were hawkers just by the hotel and they arent very plesant. It was the worse hotel ive stayed at. The staff weren't friendly neither.
Reviewed November 02, 2015

M from Bangladesh
Business traveler
Superior Double Bed
Stayed 2 nights in October 2015
M Abdus Sattar
Location
Reviewed November 02, 2015

Margie from Philippines
Family with young children
Standard
Stayed 2 nights in October 2015
best location
location, location, location
great stay
Reviewed November 02, 2015

Pongthon from Thailand
Family with young children
Standard
Stayed 4 nights in October 2015
Great Location
Great Location, Value for Money
The hotel is located in great location on Nathan Rd. TST. Room is ok for traveler who does not spend a lot of time at hotel.
Reviewed November 01, 2015

Chor from Singapore
Business traveler
Standard
Stayed 1 night in October 2015
Shopping Area
Good Location & cheap
Good for budget stay
Reviewed October 31, 2015

Aida from Philippines
Family with young children
Superior Double Bed
Stayed 5 nights in October 2015
Very nice location
Location
Im satisfied, can consider on my next visit.
Reviewed October 29, 2015

Richie from Philippines
Group
Deluxe Family
Stayed 3 nights in October 2015
TST Accomodation on a Budget
First is the prime location...Second is the cleanliness by the housekeeping...and Third is the Front Desk assistance
we had a fairly great stay at the Imperial Hotel....a big check for the renovation of its rooms compared to what it looked like years back....I'm happy for the makeover it underwent but I find it weird that I can still smell the old cabin aroma before it was renovated... we just had to wait around an hour for our room to be given to us....i can't blame it for the numerous guests that want to stay in the Imperial Hotel for its fair cost and good location.....but delays such as this should be improved of course... overall our stay was quite fine, for a 3-star hotel you surely get what you pay for :)
Reviewed October 29, 2015

MOHAMMAD from India
Business traveler
Standard Twin Room
Stayed 5 nights in October 2015
the best part is quiet good location to move .
good location very need and clean and all is good experience of it
it was very pleasant stay over there.
Reviewed October 29, 2015


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