Imperial Las Perlas Hotel
Imperial Las Perlas Hotel
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All Inclusive - Guestroom Imperial Las Perlas Hotel
All Inclusive - Guestroom
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Restaurant Imperial Las Perlas Hotel
Restaurant
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Food and beverages Imperial Las Perlas Hotel
Food and beverages
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Standard - Guestroom Imperial Las Perlas Hotel
Standard - Guestroom
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Very good
Location
7.0
See all 11 photos Imperial Las Perlas Hotel
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Good
From 21 reviewsSee what guests said
6.3
/
10
Value for money6.1
Distance to city center3.0 km
Location rating7.0
Nearest airportCancún International Airport (CUN)
Distance to airport15.5 km
  • Private beach

  • Air conditioning

  • Balcony/terrace

  • Bar

Room choices
This property is in high demand!Last booked a few minutes ago
Standard
Standard
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 2 double beds
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All Inclusive
All Inclusive
...
  • Room size: 22 m²/237 ft²
  • Pool view
  • 2 double beds
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Standard - Room Only
Standard - Room Only
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
Standard  Room
Standard Room
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
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Standard Room
Standard Room
...
  • Smoking allowed
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Quadruple Standard
Quadruple Standard
...
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    Single Standard
    Single Standard
    ...
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      Triple Standard
      Triple Standard
      ...
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        Studio
        Studio
        ...
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          Bed in dormitory STANDARD
          Bed in dormitory STANDARD
          ...
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            More about Imperial Las Perlas Hotel

            More about Imperial Las Perlas Hotel

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

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            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (21)Booking.com Reviews (184)
            6.3
            /
            10
            Good
            From 21 reviews
            Cleanliness6.5
            Facilities6.0
            Location7.0
            Room comfort and quality6.7
            Service6.0
            Value for money6.1
            Provided by verified guests of Agoda
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            All guests (21)
            All room types
            Showing 20 verified guest comments
            6.0
            Neelam from United States
            Solo traveler
            Standard - Room Only
            Stayed 1 night in July 2016
            Vacation”
            convenient location
            Reviewed July 19, 2016
            5.6
            Christian from Germany
            Solo traveler
            All Inclusive
            Stayed 2 nights in February 2016
            Avoid if you can”
            It's hard to believe, but this hotel didn't know or pretended not know what 'full board' means. My voucher was not clear enough for them and when I tried to explain it I was lectured my voucher (which I had purchased through Agoda) should say 'all inclusive'. A manager who was phoned declared I had booked 'bed and breakfast' and it was implied I should be grateful as they were doing me a favour. Anything else was impossible and we had a 'computer says no' stalemate. I was given a dark dodgy rooom and it was now 'my duty and responsibility' to investigate the matter further and provide more evidence. I was given the impression it was my own fault for booking their hotel. Right! The next day I had an email from Agoda explaining that I had booked full board with an explanation what that meant. Only then things were corrected, but without any apology or the offer of a refund for the first night. The rest of my stay was ok! Would I use this hotel again? No Would I recommend it to a friend? No
            Reviewed February 10, 2016
            2.3
            Donna from Australia
            Couple
            Standard - Room Only
            Stayed 1 night in December 2015
            Yuk”
            Nothing
            Reviewed January 27, 2016
            4.7
            Sivert from United States
            Solo traveler
            Stayed 1 night in October 2015
            Las perlas was las perlost”
            the price, the picture on the web, proximity of the room to the beach
            The hotel room smelled.. bad; the food was awful both dinner and breakfast; the internet is nonexistent in the rooms or pool side and in the lobby is slower than snail mail. There was not even a clock in the room. I would never stay there or recommend this hotel to anyone.
            Reviewed October 03, 2015
            4.3
            Zach from United States
            Family with young children
            Standard - Room Only
            Stayed 2 nights in January 2015
            Not what I expected”
            Decent pool, location, price
            We showed up late at night after numerous hours traveling from Chiapas, Mex. I just wanted to get into my pre-booked room and go to sleep. I showed the front desk lady my reservation, which had a balcony or terrace and an ocean front view. I paid extra to have these. She informed me that none were available. I asked how could the hotel book rooms that were already reserved or display rooms were available when they weren't? She told me it was the online booking agency's fault and no refunds or extras could be furnished by the hotel. We were given a room with a lobby view and smaller beds than what we'd reserved. Whatever happened to customer service? Don't book this hotel solely off of price. You'll still be disappointed. I'm not a negative person by nature. I like people to treat me the same way they'd like to be treated.
            Reviewed January 09, 2015
            6.7
            Good
            Mary from United States
            Couple
            Standard - Room Only
            Stayed 5 nights in July 2014
            good place to stay”
            on hotel strip, close to bus stop
            hotel is close to downtown cancun. bus ride is only $9.50 pesos per person - easy access to markets.
            Reviewed July 22, 2014
            6.3
            Good
            Jaime from Canada
            Couple
            Standard - Room Only
            Stayed 2 nights in January 2014
            fair”
            the beach view
            Our room had not access to the beach, it was dark and humid
            Reviewed January 08, 2014
            8.7
            Excellent
            Jeremy from United States
            Couple
            Standard - Room Only
            Stayed 1 night in March 2013
            easy, quite, clean, beach!”
            on the beach, beach bar, swimming pool
            Very good. Great place for families. They have a small private beach. Easy access to local activities and tours. Breakfast is literally on the water on the beach. Rooms all face the pool and ocean. Quiet area in the Hotel Zoneria but not so close to all the noise and lights. Easy bus / taxi access to the hotel zone or downtown Cancun. Wifi is not in the rooms, only in the hotel lobby.
            Reviewed March 28, 2013
            9.7
            Exceptional
            Jenny from United States
            Couple
            Standard - Room Only
            Stayed 5 nights in August 2012
            Lovely hotel and great service!”
            Service, view, restaurant, food.
            great costumer service. i'm glad i came here with my husband... people here were very helpful and friendly. i will definitely come back to this hotel! i'll give them 5 stars!!!!
            Reviewed September 12, 2012
            7.7
            Very good
            Kate from Australia
            Solo traveler
            Standard - Room Only
            Stayed 2 nights in August 2012
            Nice hotel just out of the hotel zone”
            Pool, lovely staff, spacious room.
            The staff at this hotel were super helpful, and the restaurant was lovely. Nice location if you're looking to be a little bit further away from the super expensive hotel zone. Pool was nice, and easy access to cheap public transport.
            Reviewed August 23, 2012
            7.3
            Very good
            Isabel from Canada
            Couple
            Standard - Room Only
            Stayed 5 nights in December 2011
            overall good”
            buffet breakfast, and good location (close to buses)
            it was nice having the breakfast buffet, i was impressed that there was a cook making your choice of omlette (he even made me an only egg white omlette) with the ingredients you wanted. there was watermelon, papaya, and melon daily which i liked. they also had the regular cereal, yogurt (one kind), meat (no bacon), and pancakes. also had typical mexican foods, black beans, platanos, and crema.. the location was nice, close to a bus stop that could take you to downtwn cancun (max 12min away- mercado 28) or go to the heart of the hotel district (where everything is much more expensive) .. bus ride for two was 17pesos appx 1.30$ for both. we found a great chicken rotisserie in mercado 28 called pollo rotisado. for 3/4 of a chicken, one drink, plenty of tortillas, and a plate with black beans and rice for only 65pesos, and very very yummy ... the only thing i was dissapointed with the hotel was that we booked it mainly for location and that they had a kitchenett. well we had a small fridge which was ok foor our water bottles and fruite.. i thought we would have cooked during our stay but the portable camping stove that they brought was all rusted and i was more grossed out about usuing it...
            Reviewed December 21, 2011
            7.3
            Very good
            everth from Venezuela
            Couple
            Stayed 1 night in February 2011
            excelente relacion precio y servicio”
            Buena ubicacion, personal de buen trato y en especial del restaurant muy amable.
            Agradable las habitaciones. Los servicios para los huespedes son buenos aunque falta mejorar el internet a las habitaciones, Un gimnasio, Actividades recreativas diarias durante los dias de semana.
            Reviewed February 25, 2011
            5.3
            ETTORE from France
            Couple
            Standard - Room Only
            Stayed 2 nights in October 2012
            Bon hotel”
            Belle plage
            Hotel situé dans la zone hotelière de Cancun, à notre goût relativement mal placé par rapport aux animations nocturnes et restaurations. Cela oblige a utilser des moyens de transport pour ces cas de figure. Chambre spacieuse, 2 grands lits, frigo, climatisation, Salle de bain vieillote mais fonctionelle. Un petit balcon donnant vue sur mer, très beau point de vue. Petit déjeuner inclus dans le prix de la chambre.: Salle de petit dej en face des chambres de l'hotel au dela de la plage et sur la mer, on y accède par un petit ponton. Salle plutot fatguée ainsi que le matériel, machine à café, toasteur etc, limite propre même. Café au gout déplorable, pas grand choix et surtout pas la qualité. A oublier. La plage est bien entretenue sauf que la baignade est pas vraiment sympa à cet endroit, beaucoup d'algues. Personnel de réception sympa et avenant. On va dire que par rapport à d'autres hotels, le rapport qualité prix est pas trop mauvais En ce qui nous concerne Cancun c'est comme Capri, c'est fini!
            Reviewed November 13, 2012
            8.0
            Excellent
            Jerome from Switzerland
            Couple
            Standard - Room Only
            Stayed 5 nights in January 2015
            Gutes Preis/Leistungsverhältnis in der Hotel Zone”
            +Frühstück auf dem Wasser +Hängematte +Lage
            Das erste und wohl günstigste Hotel in dieser Zone. Das Meer sieht schöner aus als es ist. Viele Algen. Keine Sonne mehr am Nachmittag. Busstation direkt vor dem Hotel! 5 Min. bis ins Zentrum und 10 Min. bis Coco Bongo!
            Reviewed January 23, 2015
            5.0
            Christiane from Germany
            Solo traveler
            Standard - Room Only
            Stayed 1 night in April 2014
            Reisst einen nicht vom Hocker”
            Pool, Meer, ...
            Ich war nur eine Nacht da und wollte ein Hotel mit Strand und Pool. Dafür war es okay und auch zum reduzierten Preis. Für länger würde ich ein anderes Hotel wählen, weil: - Personal sehr langsam (Fernbedienung, Pool-Handtücher, ...) und des Englischen nicht wirklich mächtig - Klimaanlagen der anderen Zimmer einen Nachts wachhalten - Meer sehr flach ist
            Reviewed April 19, 2014
            5.3
            Gian from Italy
            Group
            Stayed 6 nights in March 2010
            insuffuciente”
            Hotel sul mare anche se vi sono ormeggiate diverse barche e quasi impossibile fare il bagno.
            Hotel che ormai ha bisogno di ristrutturazione, più di 2° che di 3° categoria, personale freddo e distaccato, camere spartane, piscina piccolissima, sdraio per pochi.
            Vista la disponibilità di alberghi in Cancun, moltissimi tre- quattro stelle a prezzi compettitivi sarebbe opportuno che Agoda dia più possibilita'ai clienti maggiore possibilita' di scelta, aggiornando piu' spesso le caratteristiche degli hotel e i servizi offerti oltre alla planimetria della citta' eventuali segnalazioni di Taxi, Bus, Tram, Metropolitana,Ristoranti,ecc..
            Reviewed March 26, 2010
            5.3
            juha from Finland
            Family with teens
            Standard - Room Only
            Stayed 14 nights in January 2013
            Kulunut hotelli hyvällä paikalla”
            Sijainti hyvä
            Tilavat, mutta kuluneet huoneet. Hella hengenvaarallinen ja sen kytkimet olikin teipattu umpeen, ettei sitä voinut käyttää. Jääkaappi ja telkkari epäkunnossa jotka saatiin kuntoon. Astioina tasan kolme kattilaa, ei lautasia, ei aterimia, ei juomalaseja, eikä edes hammasmukeja. Suihkukaapin ovi rikki, joten suihkun aikana vettä valui olohuoneeseen saakka. Siivous oli ihan hyvä. Aamiainen hyvä.
            Reviewed February 07, 2013
            8.7
            Excellent
            Valeriy from Russia
            Couple
            Standard - Room Only
            Stayed 7 nights in October 2013
            замечательно,но”
            море,большой номер, близость города
            Прекрасно. но на второй день поехали в город. В номере в кофте жены лежало 500 долл. Пропало 235долл. Заявили в ресепшене. За оставшиеся 5 дней нам никто ничего не ответил. Писать в полицию - испортить себе отдых.Махнули рукой и отдыхали дальше.
            Reviewed November 18, 2013
            7.3
            Very good
            sergey from Russia
            Family with young children
            Standard - Room Only
            Stayed 3 nights in April 2012
            хороший отель”
            удобное месторасположение
            бронировали отель перед отлетом домой, удобно ездить шопиться в канкун, большие номера, но на балконе вываливаются поперечены заграждения поэтому с маленькими детьми опасно жить на верхних этажах или не открывать балкон.пляж небольшой, но места всем достаточно. на берег выносит много водорослей
            Reviewed June 03, 2012
            8.3
            Excellent
            sergey from Russia
            Family with young children
            Standard - Room Only
            Stayed 2 nights in April 2012
            красивый отель и приветливый персонал”
            соотношение цены и качества
            номера просторные, практически все с видом на море.в номерах есть холодильник. пляж небольшой, очень мелко и много водорослей
            Reviewed May 03, 2012
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