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Imperial Nha Trang Hotel
Imperial Nha Trang Hotel
Imperial Nha Trang Hotel
Imperial Nha Trang Hotel
Imperial Nha Trang Hotel
Imperial Nha Trang Hotel
Imperial Nha Trang Hotel

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8.6

Excellent

608 reviews

608 reviews

Housekeeping15
View14
Breakfast9
See map

8.6

Excellent

Location rating score

Excellent location - 110 meters to the beach
Parking
FREE
Popular landmarks
Nha Trang beach 110 m
National Oceanographic Museum of Vietnam 1.8 km
Nha Tho Nui 3.5 km
Long Son Pagoda 4.3 km
Po Nagar Cham Towers 5.2 km
i resort 6.6 km
Vinpearl Land Nha Trang 7.9 km
Ba Ho Waterfall 19.7 km
Doc Let Beach 33.6 km
Nearby landmarks
Nha Trang beach 110 m
Blue Diving Club 250 m
Siêu thị perkrestok 100 trần phú 860 m
Anh Thu Crocodile 930 m
Story Beach & Pool 950 m
Crazy shop 3 / Alphaviet 1.0 km
Phu Dong Water Park 1.0 km
Central Park 1.0 km
Hospital VINMEC 1.1 km
BeNh VieN DuoNg SaT 6 1.2 km
2021

Imperial Nha Trang Hotel

20 Tran Phu Street, Vinh Nguyen Ward, Vinh Truong, Nha Trang, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Vinh Truong part of Nha Trang, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Vinpearl Land Nha Trang as well as Nha Trang beach nearby. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Check-in [24-hour]

Airport transport

Excellent view

110 meters to the beach

Currency conversion service

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Steam room
Workout and Leisure
Exercise area
Swimming pool [indoor]
See all amenities
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Announcements by hotel (3)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Valet parking

Sauna

Swimming pool [outdoor]

Shuttle service

Complimentary WIFi in all rooms

This property is in high demand!

7 travelers have booked today.

Value for money8.6
Distance to city center2 Km
Location rating8.6
Nearest airportCam Ranh International Airport (CXR)
Distance to airport23.3 km

Rooms available at Imperial Nha Trang Hotel

Imperial Suite
...
  • Room size: 65 m²/700 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
King Room with Sea View
...
  • Room size: 65 m²/700 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Family Room with Sea View
...
  • Room size: 40 m²/431 ft²
  • Sea view
  • 2 queen beds
Enter dates to see prices
Family Sea View Room with Balcony
...
  • Room size: 40 m²/431 ft²
  • Sea view
  • 2 double beds
Enter dates to see prices
Premier Sea View Twin Room with Balcony
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Double or Twin Room with City View
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds and 1 queen b...
Enter dates to see prices
Twin Room with Sea View
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Twin Room with Sea View
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Deluxe City View Double or Twin Room with Balcony
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Sea View Twin Suite with Balcony
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Imperial Nha Trang Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Imperial Nha Trang Hotel?

Imperial Nha Trang Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Imperial Nha Trang Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Imperial Nha Trang Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Nha Trang with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Imperial Nha Trang Hotel?

Adults can enjoy breakfast offered with an additional charge of 150 vnd if not included in the room rate.

What are my dining options at Imperial Nha Trang Hotel?

Imperial Nha Trang Hotel features an on-site restaurant for your dining convenience. Asian cuisine is available for guests. Light meal like coffee or tea is served using only quality ingredients.

Can business events be hosted at Imperial Nha Trang Hotel?

On-site venues and convenient event services make Imperial Nha Trang Hotel an ideal choice for hosting events such as seminars, corporate events and meetings. The venue available at the hotel can accommodate up to 100 people. Meeting stationery is available to help your business event or meeting a successful one.

What is the smoking policy at Imperial Nha Trang Hotel?

Imperial Nha Trang Hotel does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Imperial Nha Trang Hotel?

The closest train, metro, or bus station is Vinpearl Cable Car, 2.2 km away from Imperial Nha Trang Hotel.

What restaurants are nearby Imperial Nha Trang Hotel?

Imperial Nha Trang Hotel is located in Vinh Truong, famous for good restaurants such as Hanabusa - Sunrise Nha Trang Beach Hotel & Spa, Ana Beach House Bar & Restaurant and Bai Duong Seafood.

What are popular attractions near Imperial Nha Trang Hotel?

Guests at Imperial Nha Trang Hotel can easily visit National Oceanographic Museum of Vietnam, Tri Nguyen aquarium and Bao Dai Palace located in the Vinh Truong area.

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See map

Explore the neighborhood

What people love about Imperial Nha Trang Hotel

  • 9.6

    Exceptional
    Staff 

    "The facilities may be just okay, but I really love the staff here, they are very friendly and helpful."

    Remmy

    |

    June 22, 2022

  • 9.2

    Exceptional

    "Excellent hotel."

    Ly

    |

    April 8, 2022

  • 7.2

    Very good
    Location

    "Good location and staff."

    James

    |

    April 3, 2022

Property ranking|Compared to 1,079 Nha Trang properties
See all rankings
Service score
9.1/10
Value for money score
8.6/10
Cleanliness score
8.8/10
Cheapest price score
Better than
93
%
of Nha Trang properties
Better than
88
%
of Nha Trang properties
Better than
88
%
of Nha Trang properties
Better than
88
%
of Nha Trang properties
Overall rating:

8.6

Excellent
608 reviews
Cleanliness
8.7
Facilities
8.4
Location
8.6
Read all reviews >
What travelers say they love:
We booked family room facing seaview, which is fantastic.
Joseph from Malaysia
Family with young children
More about Imperial Nha Trang Hotel

More about Imperial Nha Trang Hotel

Imperial Nha Trang Hotel

Take everything available in Nha Trang with a comfort stay at Imperial Nha Trang Hotel. If you're dreaming of the oceanside, then your vacation needs to take you to Imperial Nha Trang Hotel -- located just 7.8 km from Vinpearl Land Nha Trang.
Imperial Nha Trang Hotel offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Nha Trang.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Imperial Nha Trang Hotel is furnished and equipped with handy amenities. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Imperial Nha Trang Hotel include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Imperial Nha Trang Hotel offers an excellent variety of recreational facilities. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the steam room and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


Around the property

Take some time to explore Nha Trang during your stay at the hotel. Keep your vacation simple, with a visit to Nha Trang beach just 1.9 km away, where the ocean breeze makes you instantly feel relaxed.


Reasons to stay here

This hotel beats 88% of accommodations in the city on value for money.
Guests who stayed here rated the facilities above 89% of other accommodations in the city.
This accommodation is highly rated for its staff and service, beating 92% of competition within the city.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Breakfast

8 mentions

Swimming Pool

7 mentions

Housekeeping

5 mentions

View

4 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Russian
  • Vietnamese

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Sauna
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Individually-wrapped food options
  • Room sanitization opt-out available
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Bathrobes
  • Blackout curtains
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Desk
  • Free tea
  • Hair dryer
  • Lock box in room
  • Mini bar
  • Mirror
  • Phone
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Toiletries
  • Towels
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
  • Vegetarian
  • Vegan
  • Buffet
Restaurants on site

Royal Restaurant

  • Cuisine: Asian, Middle Eastern, British
  • Menu: A-la-carte
Location
20 Tran Phu Street, Vinh Nguyen Ward, Vinh Truong, Nha Trang, Vietnam
Excellent
Location

8.6

Airports

  • Cam Ranh International Airport (CXR)
    23.3 km 39 min drive
  • Dong Tac Airport (TBB)
    93.6 km

Public transportation

  • Vinpearl Cable Car
    2.3 km
  • Nha Trang Railway Station
    3.9 km

Hospital or clinic

  • Hospital VINMEC
    1.1 km

Shopping

  • Nha Trang Center
    3.3 km
What's nearby

Popular landmarks

  • Nha Trang beach
    110 m
  • National Oceanographic Museum of Vietnam
    1.8 km
  • Nha Tho Nui
    3.5 km
  • Long Son Pagoda
    4.3 km
  • Po Nagar Cham Towers
    5.2 km
  • i resort
    6.6 km
  • Vinpearl Land Nha Trang
    7.9 km
  • Ba Ho Waterfall
    19.7 km
  • Doc Let Beach
    33.6 km

Nearby landmarks

  • Nha Trang beach
    110 m
  • Blue Diving Club
    250 m
  • Siêu thị perkrestok 100 trần phú
    860 m
  • Anh Thu Crocodile
    930 m
  • Story Beach & Pool
    950 m
  • Crazy shop 3 / Alphaviet
    1.0 km
  • Phu Dong Water Park
    1.0 km
  • Central Park
    1.0 km
  • Hospital VINMEC
    1.1 km
  • BeNh VieN DuoNg SaT 6
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 0-5 years old stay for free if using existing bed.

    Children 6-11 years old will be charged VND 150,000 for breakfast when using existing bed.

    Children 12 years and over are considered as adults.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee350000 VND
  • Distance from city center2 Km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)150 vnd

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors26
  • Number of restaurants1
  • Number of rooms 143
  • Room voltage220
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

A negative COVID-19 test no more than 48 hours must be presented upon check-in; otherwise check-in may be refused.

Reviews of Imperial Nha Trang Hotel from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.7
Facilities8.4
Location8.6
Service9.1
Value for money8.6
High score for Nha Trang
Rating
9+ Exceptional (181)
8-9 Excellent (28)
7-8 Very Good (50)
6-7 Good (9)
<6 Below Expectation (27)
Time of the year
Mar - May (66)
Jun - Aug (106)
Sep - Nov (44)
Dec - Feb (79)
All guests (608)
All room types
All languages

Show reviews that mention 

Showing 295 verified guest comments
12345
8.8
Excellent
Chi
Solo traveler
Premier Sea View Twin Room with Balcony
Stayed 3 nights in April 2019

A great hotel with good services ”

This is a warm and comfortable hotel in Nha Trang. My mum and I had a really great experience here. The staffs of Imperial Nha Trang Hotel were really nice and provided a wonderful services for us, especially Lily Lia in the reception. She is good at English, and super friendly. She took care me and my mum, helped us to book the taxi to the airport, serviced us a cup of coffee, and made me feel warm even I leave the hotel. In addition, the sea view in the room is super amazing! If I have chance to visit Nha Trang again, I must book this hotel again!

Reviewed May 08, 2019

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Dear Ms Chi Thank you for your kind review on your stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our hotel and our passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words to them. We look forward to welcoming you and your family back in the near future. Warm Regards, Lily Lee - Guest Relation officer

Responded May 10, 2019
Imperial Nha Trang Hotel
10.0
Exceptional
Hang from Vietnam
Family with young children
Superior Double or Twin Room with City View
Stayed 1 night in March 2019

Stunning View & Nice Hotel”

The best Hotel I have ever stayed at. Location is very close to the beach. I arrive to Nha Trang city by train a bit early in the morning but The hotel tried to let me check in before the rule time. Hotel was clean and nice, They were very friendly and useful. Highly recommend to all travelers and I will com back again in my next trip in Nha Trang City. If you have already booked this Imperial Hotel, can I just say that you have made the right choice. Thanks! Hannah

Reviewed March 25, 2019

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Dear Ms Hanah , Thank you for staying with us on your last vacation in Nha Trang. your nice comments are motivation for us try our best to bring to customer best services and satifation. hope to have chance to welcome you back Sincerely, Stella Tran (Ms )

Responded March 26, 2019
Imperial Nha Trang Hotel
10.0
Exceptional
Hieu
Solo traveler
Double or Twin Room with City View
Stayed 1 night in August 2019

Saving Money”

Imperial Nha Trang Hotel is a good hotel in Nha Trang. The facility here is very new and modern. The staff is very warm and friendly. Lovely pool, large room with balcony and breakfast with many flavors. I would recommend it if you come to Nha Trang.

Reviewed August 27, 2019

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Dear Mr Hieu Thank you for leaving a wonderful review regarding our stay with us. We are pleased to hear that your experience with us was beyond your expectations and happy to know that our team members fully supported you. Once again thank you for choosing to stay with us and we look forward to serving you in the near future. Kind Regards, Imperial Nha Trang Team

Responded August 28, 2019
Imperial Nha Trang Hotel
10.0
Exceptional
Kathleen from United States
Couple
Premier Sea View Twin Room with Balcony
Stayed 2 nights in January 2020

Kathy from United States”

My sister in law and I stayed at Imperial Hotel. Very nice hotel with great staff, clean room , great beach view and a big variety of breakfast food items. Thuan went out of her way to make us feel welcome. I would recommend this hotel to anyone staying at Nha Trang.

Reviewed January 08, 2020

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Dear Ms Kathleen, Warm greetings from Imperial Nha Trang and thank you for your kind feedback. Please be assured that your comments have been shared with our team for relevant review and revise to ensure we continue to delivery the best possible guest experience on every occasion. Thank you again for choosing Imperial Nha Trang and hope to welcome you back soon in your next trip to Nha Trang. Best Regards , Lily Le (SE)

Responded January 09, 2020
Imperial Nha Trang Hotel
10.0
Exceptional
dainel
Solo traveler
Superior Double or Twin Room with City View
Stayed 1 night in August 2019

Saving money”

This is the first time I booked room at Imperial Nha Trang. Every thing at here good, perfect service, large room with balcony, buffet many choice, Friendly, Nice pool. I recommend it !

Reviewed August 23, 2019

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Dear Mr Daniel Thank you for leaving a wonderful review regarding our stay with us. We are pleased to hear that your experience with us was beyond your expectations and happy to know that our team members fully supported you. Once again thank you for choosing to stay with us and we look forward to serving you in the near future. Kind Regards, Imperial Nha Trang Team

Responded August 23, 2019
Imperial Nha Trang Hotel
9.2
Exceptional
Kim from Vietnam
Couple
Superior Double or Twin Room with City View
Stayed 1 night in October 2019

The best staff!!! Great location”

We stayed here for 1 night during our Nha Trang trip. Doorman and front desk staff are extremely friendly. Our seaview room is comfy and roomy. With all these minor drawbacks, the beautiful Nha Trang scene and beach make you only remember the good of the city. Definitely wanna come back again.

Reviewed October 24, 2019

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Dear Ms Kim, Greetings from Imperial Nha Trang hotel! Many thanks for this excellent review on your tour with us. We are delighted to know that you enjoyed these few days with us thanks to our high quality services and our skilled staff. It is both a pride and a pleasure for the whole staff of the company to receive such a good comment; our guests's satisfaction is our aim and push us to keep on working hard everyday to improve our tours. We are also glad that you chose Imperial Nha Trang to discover this beautiful region and we really hope to welcome you again for your next trip. All the best wishes for you. Yours sincerely, Imperial Nha Trang Team

Responded October 25, 2019
Imperial Nha Trang Hotel
8.8
Excellent
Dharmendra from Singapore
Group
Family Sea View Room with Balcony
Stayed 3 nights in December 2018

Awesome Stay”

The location of the hotel was slightly further away from the other hotels but it was away from the hustle and bustle of the city. Which was good. The staff are an awesome group of people. Especially Ly Ly, she went out of her way to check on us all the time. One of the staff said it's their job to make us feel good. But I can say this was an experience to remember. We are happy with the rooms and the service. We will definitely come back again and stay at imperial hotel Nga Trang.

Reviewed December 29, 2018

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Dear Ms Dharmendra, Thanks for sharing your experiences about your trip . We always try to make our guests feel satisfied and bring to them a joyful and memorable stay in Vietnam in general and our hotel in particular. Thank you very much and hope to have more chances to server you Best Regards

Responded December 31, 2018
Imperial Nha Trang Hotel
8.4
Excellent
Keith from Vietnam
Business traveler
Deluxe City View Double or Twin Room with Balcony
Stayed 4 nights in May 2019

New, clean and good management”

Mostly large Chinese tourist groups here, but that is pretty much all of Nha Trang these days. The hotel is odd looking in that its so thin yet over 25 storys high (not sure what building code in place lol). But the hotel is very clean, mostly white, minimalist interior which I personally like. The management also helpful, assisting me with a special request. It's a bit further along Tran Phu from the main strip but taxis/grab everywhere, not an issue.

Reviewed May 20, 2019

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Dear Ms Keith Thank you for your kind review on your stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our hotel and our passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words to them. We look forward to welcoming you back in the near future. Warm Regards, Lily Lee - Guest Relation officer

Responded May 23, 2019
Imperial Nha Trang Hotel
10.0
Exceptional
Michael from United States
Solo traveler
Double or Twin Room with City View
Stayed 1 night in July 2019

Great stay”

Our stay was perfect, facility is very nice and they gave us a nice room. Also the pool is great and staff is very kind and helpful. We had a great time. This hotel is definitely a great option in Nha Trang!

Reviewed July 09, 2019

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Dear Mr Michael, Greetings from Imperial nha trang! Thank you for taking the time to share your experience. We truly value all guest feedbacks. It was such a pleasure to have you staying with us and we are thrilled that you had an amazing stay. Your compliments are much appreciated and I shall pass on to Imperial nha trang Team. We are extremely delighted that you chose to stay with us and wish that we shall have the pleasure of welcoming you back in the near future. Best Regards, Imperial Nha trang Team

Responded July 10, 2019
Imperial Nha Trang Hotel
9.2
Exceptional
Robert from United States
Couple
Deluxe City View Double or Twin Room with Balcony
Stayed 3 nights in September 2019

Just close enough yet just far enough”

Close to the hustle and busses of the main strip in a Nha Trang. Yet just far enough away to be peaceful if that’s what you want, yet only a hop skip and a jump from the party. It was great to wake up in the morning and see the community exercising in the park by the ocean.

Reviewed September 17, 2019

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Dear Mr Robert, Thank you for leaving a wonderful review regarding our stay with us. We are pleased to hear that your experience with us was beyond your expectations . Once again thank you for choosing to stay with us and we look forward to serving you in the near future. Kind Regards, Imperial Nha Trang Team

Responded September 21, 2019
Imperial Nha Trang Hotel
9.6
Exceptional
WING from Hong Kong SAR, China
Solo traveler
Premier Sea View Twin Room with Balcony
Stayed 7 nights in March 2019

Excellent Customer Service and Room”

First, the customer service is excellent ,thanks to Lily. Second, the room is clean and with great view of Nha Trang Beach and the sea, it is awesome.

Reviewed March 19, 2019

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Dear Mr Wing, thank you for spending time to share your great experiences in our Hotel and Nha Trang City. We hope to have chance to welcome you back to our Hotel in the future. Thanks and best regards. Stella Tran (Ms )

Responded March 22, 2019
Imperial Nha Trang Hotel
10.0
Exceptional
Đức
Couple
Superior Double or Twin Room with City View
Stayed 1 night in August 2018

Wonderful place for a short trip !”

I had a great time when staying at Imperial Hotel. I was arranged the high-floor room with seaview. The room is designed classical and cosy style. The staff are really hospitable, they are so kind to consult some interest places and bike rental service. I will be back here next time

Reviewed August 13, 2018

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Dear Valued guest, It was pleasure to serve you. Thanks for your nice comments. Hope to meet you in next trip.

Responded August 13, 2018
Imperial Nha Trang Hotel
7.6
Very good
Linh from Vietnam
Family with young children
Superior Double or Twin Room with City View
Stayed 2 nights in March 2019

Very good”

1. Staffs said that pancakes are not for Vietnamese when my kids tried to get some 2. The name "Imperial" which is a bit misleading for us to think that it belongs to "The Imperial Hotel" 3. The address is hard to find even with local taxi and it is a bit far from the central

Reviewed April 10, 2019

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Dear ms Linh warm greeting from Imperial Nha Trang hotel Thank you for sharing your valuable feedback and review about your experience in our property. We love to know that you recommend our service and hotel staffs who helpful and extremely kind. besides we are sorry about your misunderstanding with you and the staff, then the staff brought the pancakes for your kids Last but not least, we wish you all the best and hope to have chance to welcome you back. Sincerely Stella Tran (ms)

Responded April 16, 2019
Imperial Nha Trang Hotel
10.0
Exceptional
David
Business traveler
Double or Twin Room with City View
Stayed 1 night in November 2019

Best hotel in Nha Trang”

New hotel with fantastic staff who went out of their way to make our stay a good one - even found us a fan so we didn't have to use the aircon. Front of the beach and nice room have balcony with ocean view. Breakfasts were very good - we were advised that the tour groups are in for breakfast early so waiting until 8am was perfect and no problems at all. We head horror stories about Chinese tour groups but we didn't bother them, they didn't bother us. Highly recommended, we will go back again.

Reviewed November 11, 2019

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Dear Mr David Thank you for your review of your recent trip to Imperial Nha Trang hotel. We are thrilled you enjoyed every moment of your stay and that our wonderful hotel was up to your satisfaction. Your visit was a memorable experience and we look forward to your next return. Kind regards, Imperial Nha Trang team

Responded November 12, 2019
Imperial Nha Trang Hotel
10.0
Exceptional
Thien from United States
Solo traveler
Superior Double or Twin Room with City View
Stayed 1 night in November 2018

Excellent 10/10”

Nice and clean room; buffet breakfast. Excellent customer service: Lily was the lovely girl who worked at the customer service when i was there. She helped me finding nice local attractions; awesome local restaurants; and gave me advices on how to save money so all i have to do is to enjoy my trip. Would highly recommend this hotel.

Reviewed November 05, 2018

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Dear Mr. Thien, Warm Greetings from Imperial Nha Trang Hotel! Thank you so much for taking the time to share your nice experience. We are delighted to hear that you enjoyed your stay at Imperial Nha Trang Hotel. We do hope that we will have the pleasure to welcome you back for another memorable weekend. ----------------------- Warmest Regards, Huyen Anh (Anna)

Responded November 05, 2018
Imperial Nha Trang Hotel
9.2
Exceptional
Thi from Vietnam
Family with teens
Family Sea View Room with Balcony
Stayed 2 nights in November 2019

Superb staff and service!”

All staff are superb, really friendly, helpful and warmhearted! Really love the way they take well care of our family when we live there. Maybe, this hotel would be greater for Chinese than others, lots of Chinese have chosen this hotel than Vietnamese. Besides, hotel's facilities and insfrastructure cannot be considered as 4.5 star standard, somehow a little bit lower is appropriate.

Reviewed December 02, 2019

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Dear Ms Thi We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Best regards, Lily Le (SE)

Responded December 03, 2019
Imperial Nha Trang Hotel
8.4
Excellent
Roswitha from Germany
Family with young children
Family Sea View Room with Balcony
Stayed 3 nights in February 2019

Clean, nice staff, good pool but very noisy ”

We booked a Hotel which is not in a party area because we travel with our kids. In front of the hotel was during the hole day so much noise with Bad speakers. During the day someone talked all the time (didn‘t understand - maybe any comercials) and during the night there was loud music and karaoke (speakers). The Hotel was fine with a very nice pool at the rooftop. But I cant reccommend it because the noise is all the time and it made the kids (5 and 2 years) and us crazy.

Reviewed February 25, 2019

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Dear Mr Roswitha, Thanks for your trust and choosing our Hotel for your vacation in Vietnam. We're so sorry about inconvinience because of the event opposite the hotel. We hope to have chances to serve you again Thanks and Best regards. Stella Tran ( Ms )

Responded March 01, 2019
Imperial Nha Trang Hotel
9.6
Exceptional
LIM from Malaysia
Family with young children
Family Sea View Room with Balcony
Stayed 3 nights in December 2019

Excellent”

Good hotel,we are very happy with our room and the services.The staff are honest,friendly and helpful,especially thank to Mr Pay Kha Dinh Hien and the grab driver who help us to get back my son phone which drop in grab car.We definitely recommend this hotel,well done.

Reviewed December 23, 2019

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Dear Mr Lim We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Best regards, Lily Le (SE)

Responded December 24, 2019
Imperial Nha Trang Hotel
8.0
Excellent
Thi from Vietnam
Couple
Superior Double or Twin Room with City View
Stayed 1 night in December 2018

Enjoyable ”

The Hotel is new, staff are well trained and helpful especially Ms. Lily, she is very kind and enthusiatic. Hope to meet Lily again next time when we come again. We got an upgrade with better room and balcony. We are appreciate for this act of the Hotel. One thing about breakfast if the Hotel can improve it will be so pleasant to stay, because we are Muslim so we can eat only Halal food meanwhile the selection in breakfast are not so much for non-meat, only normal cereal, egg and bread.

Reviewed January 07, 2019

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Chị Thi thân mến, Cảm ơn chị đã tin tưởng chọn lựa khách sạn Imperial Nha Trang làm điểm dừng chân trong chuyến du lịch vừa qua. Chăm sóc khách hàng và mang lại cho khách sự thoải mái trong quá trình lưu trú tại khach sạn là điều chúng tôi luôn hướng đến . Những chia sẻ của chị sẽ giúp toàn thể nhân viên của chúng tôi cố gắng hơn nữa để mang lại cho khách những dịch vụ tốt nhất trong tương lai Hy vọng khách sạn Imperial Nha Trang sẽ có cơ hội chào đón và phục vụ chị trong tương lai sắp tới. Chân thành cảm ơn chị , Thân ái Ngọc Quyên

Responded February 20, 2019
Imperial Nha Trang Hotel
10.0
Exceptional
Quang from Vietnam
Solo traveler
Superior Double or Twin Room with City View
Stayed 1 night in December 2020

Great place for great price”

Had a long flight due to delay but the hotel staff were so welcoming and provided refreshments. The rooms are clean, and look brand new. From what the staff told me, the hotel was just renovated. Definetely will come back for more stays for my business trips.

Reviewed December 04, 2020

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Dear Mr.Quang, Thank you for choosing Imperial Nha Trang Hotel in the business trip to Nha Trang. We appreciate your compliments on our hotel's services and facilities. We look forward to welcoming you back to our hotel whenever you travel to Nha Trang. Best Regards, Imperial Nha Trang Hotel Team!

Responded December 05, 2020
Imperial Nha Trang Hotel
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