This property is in high demand!
Booked 72 times this week | 13 travelers are looking at this property right now
"Nice and clean room;"
November 5, 2018
100 meters to the beach
Free Wi-Fi in all rooms!
Booked 72 times this week | 13 travelers are looking at this property right now
|Value for money||8.8|
|Distance to city center||2 Km|
|Nearest airport||Cam Ranh International Airport (CXR)|
|Distance to airport||23.3 km|
"The Hotel is new, staff are well trained and helpful especially Ms. Lily, she is very kind and enthusiatic."
January 7, 2019
"Excellent customer service: Lily was the lovely girl who worked at the customer service when i was there."
November 5, 2018
"We are happy with the rooms and the service."
December 29, 2018
"Hotel is great, room are nice, comfy and clean."
January 4, 2019
Renovated in , Imperial Nha Trang Hotel guarantees guests a pleasant stay whether in Nha Trang for business or pleasure. The property lies 2 Km from the city center and provides accessibility to important town facilities. With its convenient location, the property offers easy access to the city's must-see destinations.
The facilities and services provided by Imperial Nha Trang Hotel ensure a pleasant stay for guests. Top features of the property include free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk, luggage storage.
The ambiance of Imperial Nha Trang Hotel is reflected in every guestroom. flat screen television, complimentary instant coffee, complimentary tea, mirror, slippers are just some of the facilities that can be found throughout the property. The property offers an excellent variety of recreational facilities, including fitness center, sauna, outdoor pool. Imperial Nha Trang Hotel is your one-stop destination for quality accommodation in Nha Trang.
"Nice clean place with ocean front view."
December 29, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Imperial Nha Trang Hotel
New, clean and good management”
Mostly large Chinese tourist groups here, but that is pretty much all of Nha Trang these days. The hotel is odd looking in that its so thin yet over 25 storys high (not sure what building code in place lol). But the hotel is very clean, mostly white, minimalist interior which I personally like. The management also helpful, assisting me with a special request. It's a bit further along Tran Phu from the main strip but taxis/grab everywhere, not an issue.
Dear Ms Keith Thank you for your kind review on your stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our hotel and our passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words to them. We look forward to welcoming you back in the near future. Warm Regards, Lily Lee - Guest Relation officer
็Hospitality and service had been considered great. But beware of Chinese group tour.”
I booked for seaview. The room was on 17 fl. The receptionist and guest relation officer here were very enthusiastic and would love to help you. The room itself is fine with great view but it was considered a bit further from center even it was located in the beach road. All trouble will be solved if you rent motorbike. Highly recommend, otherwise you can use GRAB. We expected to use the swimming pool but it was under maintenance while we stayed. General all were good. Except it was so annoy with many group tour of Chinese people. They were so noisy and you would experience when you had breakfast.
Dear Ms Nannapat Thank you for your kind review on your stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our hotel and our passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words to them. We look forward to welcoming you back in the near future. Warm Regards, Lily Lee - Guest Relation officer
Clean, nice staff, good pool but very noisy ”
We booked a Hotel which is not in a party area because we travel with our kids. In front of the hotel was during the hole day so much noise with Bad speakers. During the day someone talked all the time (didn‘t understand - maybe any comercials) and during the night there was loud music and karaoke (speakers). The Hotel was fine with a very nice pool at the rooftop. But I cant reccommend it because the noise is all the time and it made the kids (5 and 2 years) and us crazy.
Dear Mr Roswitha, Thanks for your trust and choosing our Hotel for your vacation in Vietnam. We're so sorry about inconvinience because of the event opposite the hotel. We hope to have chances to serve you again Thanks and Best regards. Stella Tran ( Ms )
A great hotel with good services ”
This is a warm and comfortable hotel in Nha Trang. My mum and I had a really great experience here. The staffs of Imperial Nha Trang Hotel were really nice and provided a wonderful services for us, especially Lily Lia in the reception. She is good at English, and super friendly. She took care me and my mum, helped us to book the taxi to the airport, serviced us a cup of coffee, and made me feel warm even I leave the hotel. In addition, the sea view in the room is super amazing! If I have chance to visit Nha Trang again, I must book this hotel again!
Dear Ms Chi Thank you for your kind review on your stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our hotel and our passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words to them. We look forward to welcoming you and your family back in the near future. Warm Regards, Lily Lee - Guest Relation officer
The Hotel is new, staff are well trained and helpful especially Ms. Lily, she is very kind and enthusiatic. Hope to meet Lily again next time when we come again. We got an upgrade with better room and balcony. We are appreciate for this act of the Hotel. One thing about breakfast if the Hotel can improve it will be so pleasant to stay, because we are Muslim so we can eat only Halal food meanwhile the selection in breakfast are not so much for non-meat, only normal cereal, egg and bread.
Chị Thi thân mến, Cảm ơn chị đã tin tưởng chọn lựa khách sạn Imperial Nha Trang làm điểm dừng chân trong chuyến du lịch vừa qua. Chăm sóc khách hàng và mang lại cho khách sự thoải mái trong quá trình lưu trú tại khach sạn là điều chúng tôi luôn hướng đến . Những chia sẻ của chị sẽ giúp toàn thể nhân viên của chúng tôi cố gắng hơn nữa để mang lại cho khách những dịch vụ tốt nhất trong tương lai Hy vọng khách sạn Imperial Nha Trang sẽ có cơ hội chào đón và phục vụ chị trong tương lai sắp tới. Chân thành cảm ơn chị , Thân ái Ngọc Quyên
Nice clean place with ocean front view. Swimming pool on the top floor of the building, awesome view look over Vinpearl island. Weather wasn't good when we were there so didn't have the chance to enjoy what city has to offer. Breakfast was ok, need good ventilation for cooking and too many salads for breakfast, should have more fruit instead like cut pineapple, watermelon or papaya, after all, it is a tropical country
Dear Valued Guest, That's our pleasure to have you staying with us on your vacation. As you know, This is rainny season of Nha Trang so we're so sorry about inconvinience of the weather. Your comments are the moltivation for Staff try to work better , in order to bring all good services to Guest We hope to have chance to serve you in the future Sincerely.
Stunning View & Nice Hotel”
The best Hotel I have ever stayed at. Location is very close to the beach. I arrive to Nha Trang city by train a bit early in the morning but The hotel tried to let me check in before the rule time. Hotel was clean and nice, They were very friendly and useful. Highly recommend to all travelers and I will com back again in my next trip in Nha Trang City. If you have already booked this Imperial Hotel, can I just say that you have made the right choice. Thanks! Hannah
Dear Ms Hanah , Thank you for staying with us on your last vacation in Nha Trang. your nice comments are motivation for us try our best to bring to customer best services and satifation. hope to have chance to welcome you back Sincerely, Stella Tran (Ms )
Got ripped off buying Vinpearl tickets at hotel”
We areca group of 3 adults but my mother is 77 years old. The reception staff insisted that we purchase the Vinpearl tickets from them to avoid the queue. We paid 3 full adult tickets at 880000 VND each, but the actual price for people >60 years old is only 700000 VND. The hotel ripped us off for 180000. They clearly knew that my mom was elderly yet and they had all our passports to check the age if needed. When confronted the reception, they apologize for the mistake. They said they are fully aware of the price difference but conveniently forgot to tell us. So in the end, we felt cheated by the staff. And no, they did not reimburse us the difference either.
Dear Mr Tin, First and foremost I want to sincerely apologize for this. I would like to extend an invitation to you and your family to stay with us the next time your travel to Nha Trang. Please be kind enough to contact me directly I will personally ensure that your stay is VIP, And I will extend a special discounted rate for you. We always try to provide the best service to our guests and your comments are motivation for our staff to improve there skills I looking forward to welcome you at Hotel Sincerely, Stella Tran ( Ms )
Nice and clean room; buffet breakfast. Excellent customer service: Lily was the lovely girl who worked at the customer service when i was there. She helped me finding nice local attractions; awesome local restaurants; and gave me advices on how to save money so all i have to do is to enjoy my trip. Would highly recommend this hotel.
Dear Mr. Thien, Warm Greetings from Imperial Nha Trang Hotel! Thank you so much for taking the time to share your nice experience. We are delighted to hear that you enjoyed your stay at Imperial Nha Trang Hotel. We do hope that we will have the pleasure to welcome you back for another memorable weekend. ----------------------- Warmest Regards, Huyen Anh (Anna)
A great hotel with excellent staff”
I have booked this hotel by Agoda and just after booking I have had a contact with their staff. vie WhatsApp - She did give me all the support and instruction that I asked ! What a good service from her and I definitely to stay their again :)
Warm Greetings from Imperial Nha Trang Hotel! Thank you so much for taking the time to share your nice experience. We are delighted to hear that you enjoyed your stay at Imperial Nha Trang Hotel. We do hope that we will have the pleasure to welcome you back for another memorable weekend. ----------------------- Sincerely, Huyen Anh (Anna)
The location of the hotel was slightly further away from the other hotels but it was away from the hustle and bustle of the city. Which was good. The staff are an awesome group of people. Especially Ly Ly, she went out of her way to check on us all the time. One of the staff said it's their job to make us feel good. But I can say this was an experience to remember. We are happy with the rooms and the service. We will definitely come back again and stay at imperial hotel Nga Trang.
Dear Ms Dharmendra, Thanks for sharing your experiences about your trip . We always try to make our guests feel satisfied and bring to them a joyful and memorable stay in Vietnam in general and our hotel in particular. Thank you very much and hope to have more chances to server you Best Regards
1. Staffs said that pancakes are not for Vietnamese when my kids tried to get some 2. The name "Imperial" which is a bit misleading for us to think that it belongs to "The Imperial Hotel" 3. The address is hard to find even with local taxi and it is a bit far from the central
Dear ms Linh warm greeting from Imperial Nha Trang hotel Thank you for sharing your valuable feedback and review about your experience in our property. We love to know that you recommend our service and hotel staffs who helpful and extremely kind. besides we are sorry about your misunderstanding with you and the staff, then the staff brought the pancakes for your kids Last but not least, we wish you all the best and hope to have chance to welcome you back. Sincerely Stella Tran (ms)
Wonderful place for a short trip !”
I had a great time when staying at Imperial Hotel. I was arranged the high-floor room with seaview. The room is designed classical and cosy style. The staff are really hospitable, they are so kind to consult some interest places and bike rental service. I will be back here next time
Dear Valued guest, It was pleasure to serve you. Thanks for your nice comments. Hope to meet you in next trip.
Hotel is great, room are nice, comfy and clean.
Dear Mr Graeme, Thanks for your good reviews. We always try to make our Guest feel comfortable and have memorable stay in Nha Trang City. Hope to have you stay with us in the future Sincerely.
Rooms are clean, airy space, rooms have balconies facing the sea.
Dear Mr/Ms Joe Thank you very much for the taking the time to share a genuine review of your recent stay experience with us. It is truly heart-warming to hear that you have had a remarkable experience at Imperial Nha Trang hotel. Once again, thank you very much for sharing and we look forward in welcoming you back in the near future. Best Regards, Imperial Nha Trang team.
Great staff and service”
Very good staff and service, very helpful, I enjoy my stay there
Dear mr Hung, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! we look forward to welcome you back . Sincerely, Stella Tran
imperial nha trang”
The service staff is enthusiastic so I really like it. Swimming pool beautiful
Dear Ms Isla , Thank you for staying with us on your last vacation in Nha Trang. your nice comments are motivation for us try our best to bring to customer best services and satifation. hope to have chance to welcome you back Sincerely, Stella Tran (Ms )
They welcomed us like a family !!!
Dear Ms Lily, Thank you for staying with us on your last vacation in Nha Trang. your nice comments are motivation for us try our best to bring to customer best services and satifation. hope to have chance to welcome you back Sincerely, Stella Tran (Ms )
Excellent Customer Service and Room”
First, the customer service is excellent ,thanks to Lily. Second, the room is clean and with great view of Nha Trang Beach and the sea, it is awesome.
Dear Mr Wing, thank you for spending time to share your great experiences in our Hotel and Nha Trang City. We hope to have chance to welcome you back to our Hotel in the future. Thanks and best regards. Stella Tran (Ms )
This place is great”
Everything about this hotel is likeable, really good welcoming friendly staff , special about local food list
Dear Mr Robert, Warm greeting from Imperial Nha Trang Hotel, Thanks you for choosed and have a good reviews about the Hotel. Next time, We hope you comback and stay here again :)