CLEAN AFFORDABLE HOTEL IN GOOD LOCATION”

I originally hesitated in booking rooms at this hotel when they were described to have no outside view. However, they have cleverly designed these rooms to face an indoor alley to alleviate the discomfort of those with phobia of a totally windowless room. With good location, available parking spaces and clean rooms at affordable rates, Imperial Palace Hotel is one of my favourite Hotel in Miri.

Excellent ”

Stayed in this hotel every time I visit Miri from Canada. Hotel staffs is amazing, very friendly , polite and super attentive to the guest. The front desk staffs , the house keeping crew .. they are amazing! I highly recommend imperial palace for its location as well , walking distance to lots of choices of food .. western food, Chinese , Malays and Indian 👍🏻 Everywhere else is a short ride by Grab car service

One of the best hotels in town!”

Me and my girlfriend went to Miri to attend a friend's wedding, and we were staying for 4 days 3 nights in Imperial Palace Hotel. The buffet breakfast were nice, the room was very clean, and comfortable, and the staff were very attentive, polite, and helpful. Overall, we're very satisfied with our stay.

Value for Money, Spacious Room”

Last minutes booking to this hotel (like 3 hours before arrival), check in process was smooth. Room was spacious, ample enough to accommodate my family with kids age 5 and 12 with 2 super single beds. Sufficient car park available and location wise is like 5 minutes to Imperial Mall and Bintang Mall. Not advisable for travellers without own transport though. Rooms are well maintained despite quite aged, and breakfast spread is good. Overall, good hotel to stay and certainly will be in my consideration for next visit. Kudos Imperial Palace Hotel.

Good Service at Imperial Palace Hotel”

The Imperial Palace Hotel best for its room and breakfast. With the reasonable published price per night, the hotel offers range of services which appropriate for single business traveller like me. Most probably, its among the best Hotel in Miri so far.

Best hotel in town”

I like to stay at imperial palace hotel, the only three things i don't like is the downstairs disco music too noisy will affect my dreamland, hotel guest always cannot find parking lot all is fully occupied. last is the room we choose for non-smoking but still can breath is very strong smoking smell from previous customer. Hope in future will improve all this.

Responsive and value of money”

I’ve stayed for 5nights in Imperial Palace Hotel. There’s a lot hawker stall with good food surrounding. The room is clean and was tidied everyday by responsible staff. I’m a breastfeeding mum, I need to frozen my milk, they help me to store in their pantry refrigerator. I have good experience in this hotel and they have helpful staffs.

Good”

Price of hotel per room very affordable. Location, facilities and cleanliness so far very good. Beautiful and nice hotel and quiet. i like the to live at Imperial palace hotel. Feel relax.

Spacious and Good Location”

I have frequently stay at Imperial Palace Hotel for business trip. Good services, spacious rooms and friendly staffs. The location of the hotel is good too because there are various hawker stalls and restaurants right behind the hotel.

Parking Space”

I went to Imperial Palace recently and I am really disappointed with the security management as they prioritize those who only went for clubbing not those who stay. Security should be there in charge and only allow those who stay in the hotel should park inside the parking lot. If you ask me how I know whether they are not people who stay here, I went to church early in the morning and I saw a lot of empty spaces. Please tolerate not favor.

Excellent for drive in guests”

Been choosing imperial palace hotel for the past three years or so. This hotel features a secure basement carpark for guests who drive to miri. We found this excellent especially during rainy days. However the parking is scarce at certains time of the day. We noticed in the evening, the parking gets snapped up and stays full till after 10pm. Breakfast is provided and its a very generous spread of nasi lemak, porridge, bread and beverages. The rooms are well equipped with a safe, powerful aircon and comfortable beds. The ac is quite powerful compared to many other hotels i've visited. However the bathroom is starting to wear out. The mirrors looked filthy and moulds have formed along the silicone joints. The showerhead is also fixed and provided less comfort in the shower. Overall its a good hotel and the price is right. Will stay there again but we hope the management keeps up with maintenance as the hotel grows older.

Trouble in Paradise ”

My stay at the Imperial was very good and the staff were fantastic, the thing I would say is the nightclub next door Celbrities is not safe for foereign tourists my freind and I were attacked in the nightclub in a vicious unprovked sustained assault which ended with me being knocked unconscious and both us being admitted to Hospital in Miri . The security in the Club just let the assault happen and did nothing to stop it. So for those visitors who want to go to this Club attached to the Hotel be aware it is not safe at all.

Shower inside bath tub not safe”

Imperial Palace hotel is a well maintain hotel, however, taking shower by standing inside the bath tub is not safe, many hotel already switched to shower compartment for convenience of taking bath, I hope Imperial's management can also consider.

Staying Experience In Imperial Palace Hotel”

I wish there are more reception staffs could communicate in better english. I tried to call for the better rate since i travel very frequently to Miri and like to stay in Imperial Palace Hotel. But until today, i didn't receive anyone calling me as i did leave my phone number to the receptionist on 30/9/2014. For my last stay experience (in September 2014), there was once i was be arranged to the room at 3rd floor, which is very noisy during night time due to the night club music disturbances. And, there was a bad experience that i never had before. When i was in my room, there was someone opened the room door, it was a housekeeping woman. I do not understand why they can simply enter my room? If there is any important or valueable items in my room been stolen, who is going to admit or bear the responsibility? Actually that time i wanted to complain when the housekeeping woman entered my room while i was just checked in my room less than one hour time. I wish the hotel management take action on this matter. Because i believe before the housekeeping enter the room, they should have a room list for those guest who just check in or need to tidy the room. Thanks

Super Helpful Staffs”

Dear Staffs of Imperial Palace (especially on the night shift, i could not remember the name but it was a male staffs) he did a very smooth check in process (or is it because i booked through Agoda m note sure) but he is very helpful and i mentioned to him my room preference and he did his best to accommodate me. keep up the good job, and management, take note of these kind of staffs who works whole heartedly and less on the money driven ones

Good Clean Hotel with Central Location”

I am a repeat customer to this hotel. Every time I am in Miri, Sarawak, this has been my hotel of choice, not only because of its clean and comfortable room, but also due to its 24hrs security basement parking, friendly staff, efficient and fast check-in. The location of the hotel is also centrally located within a shopping and eateries commercial area.

comfortable”

we love staying at this hotel. always the first choice when we go to Miri. Good job Imperial Palace Hotel!

Clean hotel”

Attended a wedding at Imperial Hotel however mistakenly book this hotel as I thought it was the same as Imperial Hotel,these two hotels are using the same logo but they are not adjacent to each other.So, if you are attending any function at Imperial hotel, make sure you book Imperial Hotel and not Imperial Palace hotel as it is quite a distant from each other. Overall, hotel stay was good. Room was clean and breakfast spread was good.

Good value for money”

The imperial palace hotel is a branch of the imperial hotel just 7 mins away. We have stayed at both. This one is a bit further out of the main city centre but has plenty around it.

Perfect Location”

Imperial Palace Hotel is centrally located to proximity of bars, restaurants and massage parlors. Bars like Cherry Berries, Chaplin, Celebrities are among the best spots for nightlife.