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Imperial Palace Seoul
Club Deluxe Double - Interior view, Imperial Palace Seoul in Seoul
Lobby, Imperial Palace Seoul in Seoul
Lobby, Imperial Palace Seoul in Seoul
Swimming pool [outdoor], Imperial Palace Seoul in Seoul
Swimming pool, Imperial Palace Seoul in Seoul
Swimming pool, Imperial Palace Seoul in Seoul

Removed from saved list

8.3

Excellent

2,110 reviews

2,110 reviews

Housekeeping10
Breakfast4
Food & Dining3
See map
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
National Museum of Korea 5.0 km
Lotte World 5.5 km
The War Memorial of Korea 5.7 km
N Seoul Tower 5.9 km
Namdaemun Market 7.2 km
Myeong-Dong Walking Street 7.3 km
Insadong 8.1 km
Changdeokgung Palace Complex 8.3 km
Bukchon Hanok Village 8.5 km
Gyeongbokgung Palace 9.0 km
Nearby landmarks
Museum of Korean Embroidery 360 m
Hak-dong Subway Station 400 m
GS 25 540 m
Gangnam-gu Office Subway Station 630 m
Gepo2 Munhwa Center 640 m
Eonju Subway Station 700 m
Hello Museum 780 m
SJ. Kunsthalle 790 m
Seonjeongneung Subway Station 790 m
Platoon Kunsthalle 790 m

Imperial Palace Seoul

640, Eonju-ro, Gangnam-gu, Gangnam, Seoul, South Korea, 6098 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Gangnam part of Seoul, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gyeongbokgung Palace. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Hygiene Plus

420 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Currency exchange

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.<br> - Familia buffet breakfast will be serving single menu (Only for guests with breakfast benefit)<br> - Certain public facilities and restaurants are closed<br> - Club Imperial Lounge (Breakfast, Day Snack, Happy Hour) is temporarily closed (until further announcements). Club floor room customers will be provided with other benefits.<br> <br> <b>[Fitness Center]</b><br> Only guests 18 years of age or older are allowed.<br> Operating Hours<br> -Fitness club, indoor pool: 06:30 AM - 08:30 PM<br> -Sauna (without steam room): 06:30 AM ~ 08:50 PM / KRW 33,000 per session (VAT included)<br> **Sauna can be used free of charge only for guests with club benefits included.**<br> <br> <b>[Familia Breakfast]</b><br> Breakfast is included for up to 2 people. Additional breakfast charges apply for all other guests or accompanying children.<br> Operating Hours: 06:30 AM ~ 10:00 AM<br> Breakfast is served as an a la carte American menu. (Depending on the circumstances of the hotel, it may be operated as a buffet.)<br> <br> <b>[Club Imperial Lounge]</b><br> Guests under the age of 12 are not permitted to use the Club Imperial Lounge.<br> *Club Imperial Lounge Operating Hours*<br> -Breakfast: 06:30 AM ~ 10:00 AM / Breakfast is an American a la carte menu, and may be served as a buffet depending on hotel circumstances.<br> -Day Snack: 01:00 PM ~ 05:30 PM<br> -Happy Hour: 06:00 PM ~ 09:00 PM<br> Club Benefit includes a maximum of 2 adults per room, please contact the property for additional guests and details.<br> The lounge may be provided with other items depending on the circumstances of the hotel.<br>"
Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Check-in/out [express]

Swimming pool [indoor]

Fitness center

Luggage storage

Cash withdrawal

Your dates are popular among travelersPopular destination! Properties in Seoul are being booked every minute!
Value for money8.2
Location rating8.5
Nearest airportGimpo Airport (GMP)
Distance to airport21.5 km

Rooms available at Imperial Palace Seoul

Excellent
Room comfort & quality

8.2

Duplex Suite
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 double bed
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Club Deluxe Twin
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 semi double beds
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Deluxe Double
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
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Deluxe Twin
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Club Deluxe Double
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
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Business Double Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 2 single beds or 1 double b...
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Superior Double Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 double bed or 2 single be...
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SUITE DUPLEX SUITE 1 KING BED
...
  • Room size: 60 m²/646 ft²
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Business Twin Room
...
  • Room size: 26 m²/280 ft²
  • 2 single beds
Enter dates to see prices
SUITE Corner Suite 1 King Bed
...
  • Room size: 72 m²/775 ft²
Enter dates to see prices

Frequently asked questions

What type of restaurant cuisines are offered at Imperial Palace Seoul?

Start out your day with Imperial Palace Seoul's accessible cuisine and dining options which includes an array of options such as Vegetarian restaurant, International cuisine,and Chinese cuisine for you to pick from.

Does Imperial Palace Seoul provide laundry services?

Yes! Imperial Palace Seoul includes laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.

What steps does Imperial Palace Seoul take in terms of hygiene, safety, and cleanliness?

Imperial Palace Seoul meet our mandatory standard for cleanliness and safety by supplying hand sanitizer and daily disinfection in common areas. This property also comes equipped with staff trained in safety protocol, temperature check for guests and staff, doctor/nurse on call, sterilizing equipment, and body thermometer for heightened safety precautions and hygiene protocols.

What payment cards are accepted at Imperial Palace Seoul?

Enjoy the flexibility of easy payment at Imperial Palace Seoul which supports up to 7, with payment card options consisting of American Express, Cash, Visa, UnionPay, and MasterCard.

What is the typical rating that verified Couples' have given to Imperial Palace Seoul?

Past couple travelers that have stayed at this property have given Imperial Palace Seoul an average rating of 8.5. You can look up on more in depth customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that past Families with older children have given to Imperial Palace Seoul?

Past families with older children that have stayed at this property have given Imperial Palace Seoul an average rating of 7.9. You can look into more comprehensive customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What dining places are nearby Imperial Palace Seoul?

Imperial Palace Seoul’s neighborhood is Gangnam which includes popular restaurants such as The Garden, Hello, and Samwon Garden.

What are popular destinations near Imperial Palace Seoul?

Imperial Palace Seoul’s location in the Gangnam neighborhood puts it close to well-known destinations which includes Bongeunsa Temple.

What time is check-in and check-out at Imperial Palace Seoul?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified hours may be charged an additional fee.

Can special events be hosted at Imperial Palace Seoul?

This hotel has an indoor venue for your special gathering. Big events and gatherings including private events and weddings can be hosted at Imperial Palace Seoul. Services for in-house catering, audio-visual equipment, event decoration, and in-house planning are available to help your event go smoothly.

See map

Explore the neighborhood

What people love about Imperial Palace Seoul

  • 10

    Exceptional
    Cleanliness

    "Very elegant, classy, antique, clean hotel."

    Edwin

    |

    June 4, 2020

  • 9.6

    Exceptional
    Staff 

    "Super comfortable with all the accommodating staff, clean and elegant rooms."

    Candice

    |

    December 30, 2019

  • 10

    Exceptional
    Location

    "Super luxurious facilities for money , Excellent service, great location and airport shuttle stops in front of hotel."

    Minah

    |

    December 22, 2019

Property ranking|Compared to 3,073 Seoul properties
See all rankings
Room size
41 sqm.
Room comfort score
8.2/10
Couples review score
8.5/10
Service score
8.6/10
Bigger than
95
%
of Seoul properties
Better than
94
%
of Seoul properties
Better than
90
%
of Seoul properties
Better than
88
%
of Seoul properties
Overall rating:

8.3

Excellent
2,110 reviews
Cleanliness
8.4
Facilities
8.1
Location
8.5
Read all reviews >
What travelers say they love:
The hotel is beautiful!
Ingrid from South Korea
Couple
More about Imperial Palace Seoul

More about Imperial Palace Seoul

Imperial Palace Seoul

Never miss a single attraction in Seoul when staying at Imperial Palace Seoul. Getting around in Seoul is easy when staying at this hotel, strategically placed right in the heart of the city. Experience the joy of multiple options for activities at this convenient location! Imperial Palace Seoul is a perfect starting point for numerous sightseeing and tourist choices, with a location just 8.9 km from the Gyeongbokgung Palace.
At Imperial Palace Seoul, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Imperial Palace Seoul makes it easy to plan your day trips, sightseeing, and more around Seoul. Guests can enjoy free parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Imperial Palace Seoul thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Imperial Palace Seoul are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal.
Imperial Palace Seoul also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Imperial Palace Seoul begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Imperial Palace Seoul goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the hot tub, salon and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Engage in some easy evening fun with other guests with the hotel's golf course on site. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Experience Seoul like a true local. Never forget your time in Seoul with a special gift or trinket from Myeong-Dong Walking Street just 7.2 km away. Don't forget to stop by Insadong located 8.1 km away, where everyone who visits Seoul wants to have their photo taken. Acquire some cultural knowledge with a day at Bukchon Hanok Village located 8.4 km away, where you can see famous works by local artists.


Reasons to stay here

Find some of the city's best deals here with rooms 89% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 96% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 93% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

13 mentions

Food & Dining

12 mentions

Breakfast

12 mentions

Internet

5 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • Sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Bar
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
Services and conveniences
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone

Location

640, Eonju-ro, Gangnam-gu, Gangnam, Seoul, South Korea, 6098
Excellent
Location

8.5

Airports
  • Gimpo Airport (GMP)
    21.5 km
  • Seoul Incheon International Airport (ICN)
    52.1 km
Public transportation
  • Hak-dong Subway Station
    400 m
  • Eonju Subway Station
    700 m
Hospital or clinic
  • Banobagi Plastic and Aesthetic Clinic
    1.2 km
Shopping
  • Myeong-Dong Walking Street
    7.3 km
Convenience store
  • 7 Eleven
    560 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • National Museum of Korea
    5.0 km
  • Lotte World
    5.5 km
  • The War Memorial of Korea
    5.7 km
  • N Seoul Tower
    5.9 km
  • Namdaemun Market
    7.2 km
  • Myeong-Dong Walking Street
    7.3 km
  • Insadong
    8.1 km
  • Changdeokgung Palace Complex
    8.3 km
  • Bukchon Hanok Village
    8.5 km
  • Gyeongbokgung Palace
    9.0 km
Nearby landmarks
  • Museum of Korean Embroidery
    360 m
  • Hak-dong Subway Station
    400 m
  • GS 25
    540 m
  • Gangnam-gu Office Subway Station
    630 m
  • Gepo2 Munhwa Center
    640 m
  • Eonju Subway Station
    700 m
  • Hello Museum
    780 m
  • SJ. Kunsthalle
    790 m
  • Seonjeongneung Subway Station
    790 m
  • Platoon Kunsthalle
    790 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-7 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 8 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.
    - Familia buffet breakfast will be serving single menu (Only for guests with breakfast benefit)
    - Certain public facilities and restaurants are closed
    - Club Imperial Lounge (Breakfast, Day Snack, Happy Hour) is temporarily closed (until further announcements). Club floor room customers will be provided with other benefits.

    [Fitness Center]
    Only guests 18 years of age or older are allowed.
    Operating Hours
    -Fitness club, indoor pool: 06:30 AM - 08:30 PM
    -Sauna (without steam room): 06:30 AM ~ 08:50 PM / KRW 33,000 per session (VAT included)
    **Sauna can be used free of charge only for guests with club benefits included.**

    [Familia Breakfast]
    Breakfast is included for up to 2 people. Additional breakfast charges apply for all other guests or accompanying children.
    Operating Hours: 06:30 AM ~ 10:00 AM
    Breakfast is served as an a la carte American menu. (Depending on the circumstances of the hotel, it may be operated as a buffet.)

    [Club Imperial Lounge]
    Guests under the age of 12 are not permitted to use the Club Imperial Lounge.
    *Club Imperial Lounge Operating Hours*
    -Breakfast: 06:30 AM ~ 10:00 AM / Breakfast is an American a la carte menu, and may be served as a buffet depending on hotel circumstances.
    -Day Snack: 01:00 PM ~ 05:30 PM
    -Happy Hour: 06:00 PM ~ 09:00 PM
    Club Benefit includes a maximum of 2 adults per room, please contact the property for additional guests and details.
    The lounge may be provided with other items depending on the circumstances of the hotel.
  • The outdoor swimming pool is closed in case of rain and is subject to availability depending on the circumstances of the property. (Seasonal rates apply.)

    For health reasons for guests and staff, the property temporarily changes or closes the operating hours of restaurants and some facilities. Please contact the property for details.

    When booking more than 5 rooms, different policies and additional supplements may apply.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)47000 KRW
  • Daily Internet/Wi-Fi fee0 KRW
The property
  • Number of bars/lounges1
  • Number of floors23
  • Number of restaurants4
  • Number of rooms 405
  • Room voltage220

Property announcements

Various facilities in this property are currently closed or shortening their operation hours. Please contact the property directly for more information.

The reservation included breakfast can be replaced by a la carte.

The reservation included breakfast can be replaced by single-product breakfast.

Imperial Palace Seoul will be closed from January 01, 2022.
The hotel which has been running tirelessly to provide the best service for the past 32 years, would like to have an opportunity for change through better service and improvement of facilities. Will continue to inform about the specific closure period through hotel website, and would like to apologize for the suspension of use of the hotel during this period.
Appreciate understanding and cooperation, and will do best to become a hotel with the best facilities and services.

Reviews of Imperial Palace Seoul from real guests

Provided by verified guests of Agoda
8.3
Cleanliness8.4
Facilities8.1
Location8.5
Room comfort and quality8.2
Service8.6
Value for money8.2
High score for Seoul
Rating
9+ Exceptional (301)
8-9 Excellent (157)
7-8 Very Good (158)
6-7 Good (75)
<6 Below Expectation (110)
Time of the year
Mar - May (174)
Jun - Aug (175)
Sep - Nov (199)
Dec - Feb (253)

Show reviews that mention 

Showing 801 verified guest comments
12345
10.0
Exceptional
KYONGIN from South Korea
Couple
Club Deluxe Double
Stayed 1 night in February 2020

Beautiful hotel with good facilities”

This hotel is decorated with beautiful antique style. We spend a night at the club deluxe room, club rounge provides descent finger food and wines. Also we could use Sauna. All the foods and Sauna and Room was satisfied. Highly recommand!!

Reviewed March 01, 2020

See room deals

10.0
Exceptional
Young from South Korea
Family with young children
Stayed 1 night in October 2020

Great hotel”

Love the interior and design. Feels like you are in Europe. The fitness center was one of the best that I have seen in a hotel. The only problem I had was that the indoor pool cannot be used by minors. I took my daughter here to swim

Reviewed October 03, 2020

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Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will be implementing upgrades to the property. We look forward to welcoming you back again soon. Yours Sincerely, Seung Geol Lee / General Manager

Responded December 14, 2020
Imperial Palace Seoul
10.0
Exceptional
Edwin from South Korea
Business traveler
Club Deluxe Double
Stayed 3 nights in June 2020

Great hoteling experience”

Very elegant, classy, antique, clean hotel. I will stay at this hotel any given day.

Reviewed June 04, 2020

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Dear Guest, Thank you for taking your precious time to share your detailed feedback with us. It gives us great pleasure to hear that you had such an amazing experience at our hotel. We will continue to strive to provide the best service and we hope to serve you again soon. Thank you. Yours Sincerely, Seung Geol Lee / General Manager

Responded October 26, 2021
Imperial Palace Seoul
9.6
Exceptional
MinSung from South Korea
Couple
Club Deluxe Double
Stayed 1 night in August 2020

1 day ”

this hotel sold too much home shopping tickets thanks to Covid19. it means that you will stay in crowds. Although I bought a room with club lounge. it was closed during Covid. pity.

Reviewed August 06, 2020

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Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every guest stay. We will be implementing upgrades to the property. We look forward to welcoming you back again soon. Yours Sincerely, Seung Geol Lee / General Manager

Responded October 26, 2021
Imperial Palace Seoul
8.8
Excellent
Ingrid from South Korea
Couple
Stayed 1 night in January 2020

Beautiful hotel”

The hotel is beautiful! It has lots of amenities: sauna, several restaurants (one that serves high tea), a driving range, an outdoor and indoor pool, very nice large gym that hosts several group classes, too. The best part was the driving range! Room service was delicious and the staff was very serviceable. The room could have been a bit cleaner, which I would have expected for a 5-star hotel, but it was large enough with a nice tub and rain shower head, and a large flat screen TV. We had a lovely time!

Reviewed January 24, 2020

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Dear Guest, Thank you for taking your precious time to share your detailed feedback with us. It gives us great pleasure to hear that you had such an amazing experience at our hotel. We will continue to strive to provide the best service and we hope to serve you again soon. Thank you. Yours Sincerely, Seung Geol Lee / General Manager

Responded January 28, 2020
Imperial Palace Seoul
8.8
Excellent
Solah from South Korea
Couple
Deluxe Double
Stayed 1 night in July 2021

Not the best option, but OK enough”

They let me check in earlier when they found it's a birthday occasion. The view is not satisfactory. I could have booked a better hotel, paying just a little more but I stayed here because the restaurant I booked was near.

Reviewed August 02, 2021

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Dear Solah, Thank you for taking your precious time to share your detailed feedback with us. It gives us great pleasure to hear that you had such an amazing experience at our hotel. We will continue to strive to provide the best service and we hope to serve you again soon. Thank you. Yours Sincerely, Seung Geol Lee / General Manager

Responded August 17, 2021
Imperial Palace Seoul
8.8
Excellent
Somrak from Thailand
Group
Stayed 1 night in January 2020

Great hotel at great value ”

The hotel is great. Spacious room. Very nice facilities. Great service. Also the price is great.

Reviewed January 18, 2020

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Dear Guest, Thank you for visiting Imperial Palace Seoul and for posting your review. We are grateful to hear you had a wonderful experience with us and we are honored by your recommendation. We look forward to welcoming you back again soon. Yours Sincerely, Seung Geol Lee / General Manager

Responded January 21, 2020
Imperial Palace Seoul
8.4
Excellent
Battushig from Mongolia
Solo traveler
Deluxe Twin
Stayed 11 nights in December 2019

Good option! ”

I have stayed in this hotel for several times. It is midst of Gangnam convenient area.

Reviewed January 03, 2021

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Dear Guest, Thank you for taking your precious time to share your detailed feedback with us. It gives us great pleasure to hear that you had such an amazing experience at our hotel. We will continue to strive to provide the best service and we hope to serve you again soon. Thank you. Yours Sincerely, Seung Geol Lee / General Manager

Responded February 08, 2021
Imperial Palace Seoul
8.4
Excellent
Mee from United States
Family with teens
Stayed 2 nights in December 2019

Beautiful interior”

Interior makes you feel like you became a king or a queen

Reviewed January 06, 2020

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Dear Guest, Thank you for visiting Imperial Palace Seoul and for posting your review. We are grateful to hear you had a wonderful experience with us and we are honored by your recommendation. We look forward to welcoming you back again soon. Yours Sincerely, Seung Geol Lee / General Manager

Responded January 10, 2020
Imperial Palace Seoul
8.0
Excellent
Battushig from South Korea
Solo traveler
Deluxe Double
Stayed 3 nights in October 2021

pretty good hotel.”

I have been staying at Im Palace several times. It is a 5 star hoel in Kang Nam and for a reasonable price.

Reviewed November 24, 2021

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8.0
Excellent
Battushig from South Korea
Business traveler
Stayed 2 nights in September 2019

good hotels”

it is a good hotel

Reviewed January 30, 2021

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Dear Battushig, Thank you for visiting Imperial Palace Seoul and for posting your review. We are grateful to hear you had a wonderful experience with us. We look forward to welcoming you back again soon. Yours Sincerely, Seung Geol Lee / General Manager

Responded February 08, 2021
Imperial Palace Seoul
8.0
Excellent
woohee from United States
Solo traveler
Stayed 3 nights in December 2019

Comfortable ”

Breakfast wasn’t great

Reviewed January 03, 2020

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Dear Guest, Thank you for visiting Imperial Palace Seoul and for posting your review. We are grateful to hear you had a wonderful experience with us and we are honored by your recommendation. We look forward to welcoming you back again soon. Yours Sincerely, Seung Geol Lee / General Manager

Responded January 10, 2020
Imperial Palace Seoul
6.8
Good
Vichuta from Thailand
Group
Stayed 1 night in December 2019

Easy access to Airport”

Airport Limousine Bus stops right in front of the hotel. Most of the staff are nice and helpful but the man who was in front of the hotel during day time on 30, 31Dec was not in the mood to work. I asked him to help calling the taxi but he said he is busy and didn't even care to help, but when other guests came to him asking for his help, he helped them immediately. I was feeling like I 'm not the hotel guest even I paid for the stay. The hotel should do sth with this kind of their staff.

Reviewed January 02, 2020

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Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will be implementing upgrades to the property. We look forward to welcoming you back again soon. Yours Sincerely, Seung Geol Lee / General Manager

Responded January 10, 2020
Imperial Palace Seoul
7.6
Very good
YONG from South Korea
Business traveler
Stayed 1 night in December 2020

good”

very nice staying

Reviewed December 13, 2020

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임피리얼 팰리스 서울을 방문해주시고, 소중한 리뷰 남겨주셔서 감사합니다. 저희 임피리얼 팰리스 서울은 한결 같은 서비스를 유지하면서 고객 한 분 한 분을 위한 세심한 서비스를 제공해 드리고자 노력하고 있습니다. 다음 번 방문시에도 더욱 더 발전한 모습 보여드릴수 있도록 약속드리며, 앞으로 뜻하는 바 모두 이루시고, 즐거운 일만 가득하시길 기원합니다. 다시 한번 소중한 리뷰 남겨주셔서 감사드리며, 궁금한 사항이 있으시면 언제든지 연락주시기 바랍니다. 감사합니다. 총지배인 이승걸 배상

Responded December 14, 2020
Imperial Palace Seoul
6.4
Good
Olena from South Korea
Couple
Deluxe Double
Stayed 2 nights in July 2020

No coffee on Monday morning.....”

Hotel is beautiful and location is great. Staff is not helpful; it is difficult to get around w/t Korean language. We found our car (European make, with foreign license plate, quite clear not local) at the hotel parking with a note on the windscreen printed in Korean - why could not this at least been google translated? and had to make all the way back to reception, where we spend 10 more minutes to find out that is was to inform us that the parking was closed on the previous day. And there is no place to have coffee on Monday morning 8 am in the hotel, unless you have full breakfast - no room service, no coffee shop. We were kindly advised to visit Starbuck around the corner.

Reviewed February 15, 2021

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Dear Olena, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will be implementing upgrades to the property. We look forward to welcoming you back again soon. Yours Sincerely, Seung Geol Lee / General Manager

Responded February 16, 2021
Imperial Palace Seoul
6.8
Good
Van from Vietnam
Family with young children
Stayed 3 nights in January 2020

Not friendly ”

The receptions are not friendly, not support the customer

Reviewed February 02, 2020

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Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will be implementing upgrades to the property. We look forward to welcoming you back again soon. Yours Sincerely, Seung Geol Lee / General Manager

Responded February 03, 2020
Imperial Palace Seoul
6.0
Thomas from South Korea
Couple
Club Deluxe Double
Stayed 1 night in July 2021

Good fitness center ”

During Covid19, it should be avoided since club lounge will be replaced by refrigerator's beer cans and sodas. Breakfast buffet will be replaced by factory made mini croissants and breads with anchor butter. No omelets but fried or scrambled eggs.

Reviewed July 19, 2021

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Dear Thomas, Thank you for taking your precious time to share your detailed feedback with us. It gives us great pleasure to hear that you had such an amazing experience at our hotel. We will continue to strive to provide the best service and we hope to serve you again soon. Thank you. Yours Sincerely, Seung Geol Lee / General Manager

Responded July 24, 2021
Imperial Palace Seoul
6.8
Good
Van from Vietnam
Family with young children
Stayed 1 night in January 2020

Nó Friend lý ”

The receptions are not friendly,

Reviewed February 02, 2020

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Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will be implementing upgrades to the property. We look forward to welcoming you back again soon. Yours Sincerely, Seung Geol Lee / General Manager

Responded February 03, 2020
Imperial Palace Seoul
6.8
Good
michael from Israel
Solo traveler
Stayed 2 nights in January 2020

Good”

location isn't optimal - far from northern part

Reviewed February 01, 2020

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Dear Guest, Thank you for taking your precious time to share your detailed feedback with us. It gives us great pleasure to hear that you had such an amazing experience at our hotel. We will continue to strive to provide the best service and we hope to serve you again soon. Thank you. Yours Sincerely, Seung Geol Lee / General Manager

Responded February 03, 2020
Imperial Palace Seoul
6.4
Good
Jai from Australia
Family with young children
Stayed 3 nights in January 2020

Good”

Swimming pool was unavailable for children.

Reviewed August 09, 2020

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Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will be implementing upgrades to the property. We look forward to welcoming you back again soon. Yours Sincerely, Seung Geol Lee / General Manager

Responded October 26, 2021
Imperial Palace Seoul
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