Experience Luxury and Comfort at Imperial Plaza Hotel in Marrakech
Welcome to Imperial Plaza Hotel, a 4.0 star hotel in the heart of Marrakech, Morocco. Our hotel offers a wide range of facilities to ensure a comfortable and enjoyable stay. Guests can take advantage of our 24-hour room service, laundry service, safety deposit boxes, airport transfer, tours, valet parking, and shuttle service. Enjoy a cup of coffee at our coffee shop or sip on a cocktail at our bar. Our restaurant offers delicious meals, while our halal restaurant serves authentic Moroccan cuisine. Relax and rejuvenate at our spa, indoor pool, hot tub, fitness center, sauna, steamroom, or outdoor pool with a poolside bar. Stay connected with free Wi-Fi in all rooms and public areas. Other amenities include air conditioning, hair dryer, television, mini bar, balcony/terrace, satellite/cable TV, massage, car park, designated smoking area, dry cleaning, express check-in/check-out, car hire, luggage storage, shared kitchen, shared lounge/TV area, daily housekeeping, gift/souvenir shop, laundromat, taxi service, and ticket service. Our hotel also offers a continental breakfast and breakfast buffet for a great start to your day. Please note that car park charges are applied, and our fitness center has an additional charge. Book your stay at Imperial Plaza Hotel for an unforgettable experience!
Experience Comfort and Convenience with Imperial Plaza Hotel's Room Offerings
Imperial Plaza Hotel in Marrakech, Morocco offers a range of room types to cater to every guest's needs. Choose from the spacious Double Room with 2 Double Beds, perfect for families or friends traveling together. The Family for 4 room offers a cozy and comfortable stay with 32 square meters of space. The Junior Suite features 1 Single Bed and 32 square meters of space, while the Quad Room is equipped with 2 Double Beds and 35 square meters of room. For a luxurious stay, check out the Royal Suite with 1 Single Bed and 32 square meters of space. The Single Room is perfect for solo travelers with 35 square meters of space, and the Triple Room offers either 3 Single Beds or 2 Double Beds with 30 square meters of space. Whatever your preference, Imperial Plaza Hotel has the perfect room for you.
Explore the Best of Marrakech from Imperial Plaza Hotel
Imperial Plaza Hotel is situated in the heart of Marrakech, making it the perfect base for exploring the city's top attractions. Just a short distance from the hotel, guests can visit the stunning Jardin Majorelle and the Musee Yves Saint Laurent Marrakech, which offer a glimpse into the city's rich cultural heritage. For those looking to explore beyond the traditional attractions, the Cyber Parc Arsat Moulay Abdeslam, Gueliz, Menara Mall, Jardin Jnane El Harti, MACMA Musee d'Art et de Culture de Marrakech, and Casino de Marrakech are all within easy reach. And with the Marrakech Train Station just a stone's throw away, guests can easily venture further afield to explore more of Morocco's vibrant cities and towns.
A Pleasant Surprise: Excellent Food, Location and Local Amenities
Imperial Plaza Hotel in Marrakech, Morocco has left a lasting impression on its guests, with many praising the hotel's excellent food and unbeatable value for money. The location is perfect, with easy access to local amenities such as a pharmacy, grocery shop, and internet cafe. Guests were also impressed with the hotel's friendly security staff and good WIFI connection. Despite some harsh reviews, many guests were pleasantly surprised with their stay and are already planning to return. If you're looking for a comfortable stay with great food and plenty of nearby amenities, Imperial Plaza Hotel is the perfect choice.
Experience Comfort and Fine Dining at Imperial Plaza Hotel in Marrakech
Imperial Plaza Hotel in Marrakech has been receiving positive customer ratings for its comfortable accommodations and excellent dining experience. With a rating of 8.0 for food and dining, guests can indulge in a variety of delicious dishes that will satisfy their cravings. The hotel also received a high rating of 8.0 for comfort, ensuring that guests can relax and unwind in their rooms after a long day of exploring the city. Although the hotel received a rating of 6.2 for location, it is still an ideal place to stay as it is just a short drive away from the city’s main attractions. The hotel’s staff performance also received a rating of 6.2, which may not be the highest, but guests can still expect to receive warm and friendly service from the hotel’s staff. With a rating of 6.0 for value, guests can enjoy all these amenities without breaking the bank. Overall, Imperial Plaza Hotel is a great choice for travelers who want to experience comfort and fine dining in Marrakech.
![Swimming pool [outdoor], Imperial Plaza Hotel in Marrakech](http://pix10.agoda.net/hotelImages/264247/-1/9bf9e6b7caeb9c64348b25f0f0cf3998.jpg?ca=7&ce=1&s=1024x768 "Swimming pool [outdoor], Imperial Plaza Hotel in Marrakech")
![Swimming pool [outdoor], Imperial Plaza Hotel in Marrakech](http://pix10.agoda.net/hotelImages/264247/-1/005115e956c7c5e9e0eb4c4a5ea19105.jpg?ca=7&ce=1&s=1024x768 "Swimming pool [outdoor], Imperial Plaza Hotel in Marrakech")
![Swimming pool [outdoor], Imperial Plaza Hotel in Marrakech](http://pix10.agoda.net/hotelImages/264/264247/264247_16010217370038839633.jpg?ca=6&ce=1&s=1024x768 "Swimming pool [outdoor], Imperial Plaza Hotel in Marrakech")
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/264247/-1/9bf9e6b7caeb9c64348b25f0f0cf3998.jpg?ca=7&ce=1&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/264247/-1/005115e956c7c5e9e0eb4c4a5ea19105.jpg?ca=7&ce=1&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/264/264247/264247_16010217370038839633.jpg?ca=6&ce=1&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/264247/-1/45d33a48a5b7f23618959003ae14a692.jpg?ca=7&ce=1&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/264247/-1/9a5227dd1fd29d2f151b7e808c934440.jpg?ca=7&ce=1&s=512x384)
Perfect Place to stay ”
Very nice place to stay. Staff was perfect and very helpful. Great spa facilities and Khadija was very helpful and very professional who do her job in purely Halal way
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Value”
Bit worried after reading some of the reviews but on arrival I was pleasantly surprised. Good size room with air conditioning and hot water. Great rooftop pool area. Wouldn't bother with their dining room as some of the best restaurants in Marrakech are a 5min walk away (and much cheaper) None of the spa /gym facilities are included in the price. Overall very happy.
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December 2019”
Watch out for the hotel tax that you will need to pay despite paying this through Agoda already. Also steer clear of the excursion tout in reception who pounces on you when you arrive weary from the flight.. The roof top terrace was being refurbished and could not be used and the indoor swimming pool charge of 8 euros per person was outrageous. That said, the staff were wonderful and the room adequate although only one socket. Do bring your own dressing gowns and toiletries. However, the food was fantastic and really great value for money. The location was perfect...only minutes from a shopping precinct with a supermarket and an 8 mins taxi ride to the souks. Will definitely come back.
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The staff is giving all kinds of excuse . ”
The AC was not working in my room and when i ask for change i hear all kind of excuse to not move me to other room . In description the mention that u have water but there is not when you ask you will not get . Over all the hotel was good and in good place but the staff are not helpful
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No Ac”
Very noisy outside and no Ac in rooms so if u let the windows you can't sleep too much noise from main road and if you close the window you will boil because of the heat
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Was very disappointed ”
Apart from the lovely staffs everything else was horrendous. The rooms were very dirty and unclean, hardly anything provided in the room (no kettle or tea bags), had broken tiles, the pillow covers seemed to have vomit / stains on it, beddings were dirty and the kids wanted to do swimming but the water was freezing. Never again
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Acceptable”
the website online pictures of the hotel room, bathroom,bed,pillowcase dirty when we arrived at hotel no porter at the door 1hour waiting at reception to find my booking confirmation we went to 4th floor by my self to room with out porter room was not cleaned or bathroom was very dirty I have to call the reception to send someone to cleaned my room and I have to wait 20min for them to come and clean took 30 min till they finish the swimming pool open for public from outside not only hotel client breakfast 100Drm was dog breakfast is better I will never use this website or the hotel because what website pictures you seen is not true is fake
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Do Not Go To This Hotel”
This hotel was very dirty lights and balcony door was broken and the bath was full of hair and dirt there was just dirt and dust everywhere it was unbelievable and even before we got to the room the hallways were full of dust and smoke really unsafe for children and lastly the staff were very very rude getting ignored on purpose when we wanted to change rooms because of safety reasons because the balcony door was broken they said they wud fix the next morning but did not Please especially if u have children it is not a good hotel and please dont get fooled it says it’s a 4 star hotel but it isn’t I’ve even gone to 3 star hotels and even they’re realy better than this hotel it was jus awful from start to end I can’t even say anything good about this hotel. PLZ AVOID if you want to enjoy ur holiday because this hotel really ruined our holiday and I wasn’t the only one I even spoke to a few friends I made at the hotel even they said they had exactly the same problems with the staff etc..
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Acceptable”
Very bad hotel not clean
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Pleasant stay and good facilities. Felt clean and cozy”
After seeing a lot of harsh reviews, I was pleasantly surprised with our stay. This hotel isn't a 4 star hotel, and shouldn't be advertised as such, but the showers were hot, the AC worked great and the staff let us check in early. Good experience.
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Very good”
Simple necessities not available ie an iron,no fridge in the room, no adaptors available so had to spend £6 to buy 2 from local shop so can charge mobiles daily.Not a great variety for breakfast either.Wifi dropped constantly and there was no remote to the TV ,bath was awful state,the phone to call reception did not work so due to all this we moved from 4th to 1st floor the 2nd day.The lights did not work so an electrician came rightaway he could not resolve this so we moved again to another room next door which had better wifi connection,a clean bath,a remote to the TV.The phone still did not work and main light did not work either.There was no Do not disturb or clean my room placards to put on door for cleaners to see.The gym had around 7 pieces of equipment and costs 50 dirhams per hour (just under £5) this was not advised at time of booking my partner was let down as works out daily as this should have been free of charge.The swimming pool water was freezing cold, so could not s
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Nice and clean ”
Hotel was nice and clean only down side was phones in hotel room don't work, staff was ok. No toilet roll had to keep asking so bought my own pack which lasted a week.
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If you are expecting European standards, you may be dissapointed”
NEGATIVES: Lack of customer service Lack of English speaking staff Lack of pressure in showers and at times the water completely goes. Safes in rooms do not work, no ironing facilities in rooms and no kettle. Rooms were not thoroughly cleaned. no bins in room, one small bin in bathroom with no bin liners. Lack of variety in breakfast, same items everyday, no proper que system for freshly made bread or eggs in the morning which caused great frustration with guests. No baby high chairs. Lifts with uneven floors - Safety hazards. No sound proofing in rooms. Lack of staff training at front desk. Baby cot removed from room without first checking. POSITIVES: Good WIFI connection Good local amenities e.g. pharmacy, grocery shop and an internet cafe. Mosque in walking distance Nice cafes and restaurants locally. Taxis easily available. Friendly hotel security staff. Money exchange at the hotel - decent rate.
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A bit dated and way out of town ”
Pros - room had a balcony, pool area ok but heavily chlorinated. Cons- Long winded reception check in. No Tv remote, reception stated they would send one up but didn’t. Poor breakfast with limited choices. Rooms/building need renovation. A way out of town with taxi drivers trying to over charge.
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One to avoid”
The room safe(s) did not work meaning you had to carry all your valuables when you went out Air conditioning not working - reported it and was assured someone would fix it - didn't Room next door to lift which appeared in need of a good dollop of grease. The noise so bad that almost impossible to sleep Breakfast - for a westerner - ghastly Hotel not as described on the Agoda web-site I booked to include breakfast (as per the web-site) and was informed on arrival breakfast not included so paid approx £10 for 2 breakfasts. On both mornings I was queried that I hadn't paid! On checking out they insisted on another payment for breakfast! I paid again (it was easier than arguing. Room service started about 6pm although the dirty towels collected in the morning The staff generally not very helpful. The one saving grace was the front door security guard who always met you with a smile and happy to chat and help I definitely would not recommend this hotel to any of my friends
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Definitely not a 4* , I would say 3*”
The hotel was not comfortable as 4*, receptions are not helpful. Sorry to say that will not go to this hotel again !!!
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Definitively not 4 Stars hotel, to avoid”
1- TV not working on room 303 2- telephone pbx, not working, no tone (imagine emegency situation or any urgent order from a guest ). 4- No fridge 5- no glasse or plastic cup in a room ( no way to drink or have médecine ). 6- very old old serviettes.. 7- dirty terrasse, chairs and swimming onpool not even to have relaxed seat. 8- Breakfast very very poor.. 9- dirty tables and naps on the breakfast area, I'll never return, but Please take into consideration these points for other customers. Shame to have this hotel as 4 stars.
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Rather worn down place”
The room actually was quite good, but the entire place is rather worn down, felt rather old and shabby. OK, when you pay EUR 33 for a four -star hotel, you can't expect much...plus the hotel was quite far from everything.
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Given a room without a shower. Told we had use of toilet and sink, but this is as full of tools. ”
Staff were not friendly and refused ya a refund after we had no choice but to leave and find a new hotel. Told there were no other rooms available and it was the air conditioned room with no functioning bathroom or a room with a bathroom and no air conditioning (in August). We are still awaiting a refunfff as the hotel said to contact Agoda. Agoda have contacted the hotel and have not had a reply as yet. Would not recommend to anyone.
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the most disgusting place that I ever went to”
it may be suitable for backpackers. the place was filthy and very dangerous if you have children. no maintenance and place is not cleaned for days. when i complained the manager said he has no staff. I didn't see the previous reviews otherwise I wouldn't have booked this. it's no way 4 stars. it shouldn't even be 1 star. I am still waiting for the refund from Agoda. we immediately went to another hotel.
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