Imperial Plaza Hotel
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5.4
Review score
/10
(77 reviews)See what guests said
See map
5.8
Review score
Location rating score
Parking
Available
  • Ibn Tofail Hospital510 m
  • Les Narcisses Marrakech Clinic680 m
  • Institut Français740 m
  • Du Sud Polyclinic920 m
  • Marrakesh Motos920 m
  • Acima Supermarket940 m
  • Librairie Chatr990 m
  • Carre eden shopping center1 km
  • Mountain Voyage1 km
  • DHL1.02 km
  • Free Wi-Fi

    Imperial Plaza Hotel

    Avenue Abdelkrim El Khattabi, Gueliz, Marrakech, Morocco, 40000 - See map

    8 travelers are looking at this property right now

    Book now before it's too late!

    "Mosque in walking distance Nice cafes and restaurants locally."
    Salman - January 10, 2019
    Excellent comfort
    8.0 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Sauna

    Cheaper than 99% of all properties in Marrakech in the last 24 hours

    Compared to 4,443 Marrakech properties at Agoda for various dates

    Property ranking|Compared to 4,443 Marrakech properties
    See all rankings
    Room comfort score
    8.0/10
    Cheapest price score
    Room size
    35 sqm.
    Review score - United States
    4.4/10
    Better than
    99
    %
    of Marrakech properties
    Better than
    99
    %
    of Marrakech properties
    Bigger than
    99
    %
    of Marrakech properties
    Better than
    99
    %
    of Marrakech properties
    Value for money5.6
    Distance to city center01 km
    Location rating5.8
    Nearest airportMarrakesh Menara Airport (RAK)
    Distance to airport5.0 km

    Rooms available at Imperial Plaza Hotel

    8.0
    Very good
    Room comfort & quality
    Royal Suite
    Royal Suite
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 1 single bed
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    Quad Room
    Quad Room
    ...
    • Room size: 35 m²/377 ft²
    • Garden view
    • 2 double beds
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    Double Room
    Double Room
    ...
    • Room size: 45 m²/484 ft²
    • Pool view
    • 2 double beds
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    Single Room
    Single Room
    ...
    • Room size: 35 m²/377 ft²
    • Balcony/terrace
    • 1 single bed
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    Triple Room
    Triple Room
    ...
    • Room size: 30 m²/323 ft²
    • Garden view
    • 3 single beds and 2 double ...
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    Junior Suite
    Junior Suite
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 1 single bed
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    Suite with Hot Tub
    Suite with Hot Tub
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    • 1 single bed
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    Family Room
    Family Room
    ...
    • Room size: 32 m²/344 ft²
    • Balcony/terrace
    • 2 queen beds
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    Quadruple Room (4 People)
    Quadruple Room (4 People)
    ...
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      Suite Standard
      Suite Standard
      ...
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        More about Imperial Plaza Hotel

        More about Imperial Plaza Hotel

        An overview

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        Most talked about facilities

        Breakfast
        1 mention
        Internet
        1 mention
        Housekeeping
        1 mention

        What they offer

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Breakfast options

        Continental

        Restaurants on site

        Restaurant
        Cuisine:International
        Menu:Buffet, A-la-carte

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Imperial Plaza Hotel from real guests

        Overall rating
        5.4
        Review score
        From 3099 reviews
        Provided by verified guests of
        Agoda Reviews (77)Booking.com Reviews (3022)
        Rating via Agoda5.4
        /
        10
        Review score
        Cleanliness5.3
        Facilities4.5
        Location5.8
        Room comfort and quality8.0
        Service5.5
        Value for money5.6
        High score for Marrakech
        Rating
        9+ Exceptional (1)
        8-9 Excellent (1)
        7-8 Very Good (6)
        6-7 Good (3)
        <6 Below Expectation (29)
        Time of the year
        Mar - May (3)
        Jun - Aug (15)
        Sep - Nov (8)
        Dec - Feb (14)
        All guests (77)
        All room types
        All languages
        Showing 40 verified guest comments
        12
        2.4
        Timothy from United Kingdom
        Couple
        Double Room
        Stayed 1 night in November 2019

        Don’t do it !”

        Poor quality accommodation

        Reviewed November 07, 2019
        6.0
        Andrew from South Africa
        Solo traveler
        Double Room
        Stayed 3 nights in August 2019

        A bit dated and way out of town ”

        Pros - room had a balcony, pool area ok but heavily chlorinated. Cons- Long winded reception check in. No Tv remote, reception stated they would send one up but didn’t. Poor breakfast with limited choices. Rooms/building need renovation. A way out of town with taxi drivers trying to over charge.

        Reviewed September 04, 2019
        3.6
        Said from Norway
        Family with teens
        Double Room
        Stayed 1 night in July 2019

        Acceptable”

        We paid everything online and when we arrived at the hotel the welcombe was surprising "you have to pay a 5 euro fee" we wonder if this is true or just the receptionist idea. There is nothing about this on the hotel's website ....

        Reviewed July 08, 2019
        2.0
        dan from United Kingdom
        Group
        Single Room
        Stayed 3 nights in April 2019

        the most disgusting place that I ever went to”

        it may be suitable for backpackers. the place was filthy and very dangerous if you have children. no maintenance and place is not cleaned for days. when i complained the manager said he has no staff. I didn't see the previous reviews otherwise I wouldn't have booked this. it's no way 4 stars. it shouldn't even be 1 star. I am still waiting for the refund from Agoda. we immediately went to another hotel.

        Reviewed May 25, 2019
        5.6
        Salman from United Kingdom
        Family with young children
        Triple Room
        Stayed 7 nights in December 2018

        If you are expecting European standards, you may be dissapointed”

        NEGATIVES: Lack of customer service Lack of English speaking staff Lack of pressure in showers and at times the water completely goes. Safes in rooms do not work, no ironing facilities in rooms and no kettle. Rooms were not thoroughly cleaned. no bins in room, one small bin in bathroom with no bin liners. Lack of variety in breakfast, same items everyday, no proper que system for freshly made bread or eggs in the morning which caused great frustration with guests. No baby high chairs. Lifts with uneven floors - Safety hazards. No sound proofing in rooms. Lack of staff training at front desk. Baby cot removed from room without first checking. POSITIVES: Good WIFI connection Good local amenities e.g. pharmacy, grocery shop and an internet cafe. Mosque in walking distance Nice cafes and restaurants locally. Taxis easily available. Friendly hotel security staff. Money exchange at the hotel - decent rate.

        Reviewed January 10, 2019
        7.6
        Very good
        Kyle from United States
        Group
        Double Room
        Stayed 1 night in January 2019

        Pleasant stay and good facilities. Felt clean and cozy”

        After seeing a lot of harsh reviews, I was pleasantly surprised with our stay. This hotel isn't a 4 star hotel, and shouldn't be advertised as such, but the showers were hot, the AC worked great and the staff let us check in early. Good experience.

        Reviewed January 10, 2019
        3.2
        Abdelali from Switzerland
        Solo traveler
        Single Room
        Stayed 1 night in January 2019

        Definitively not 4 Stars hotel, to avoid”

        1- TV not working on room 303 2- telephone pbx, not working, no tone (imagine emegency situation or any urgent order from a guest ). 4- No fridge 5- no glasse or plastic cup in a room ( no way to drink or have médecine ). 6- very old old serviettes.. 7- dirty terrasse, chairs and swimming onpool not even to have relaxed seat. 8- Breakfast very very poor.. 9- dirty tables and naps on the breakfast area, I'll never return, but Please take into consideration these points for other customers. Shame to have this hotel as 4 stars.

        Reviewed January 08, 2019
        10.0
        Exceptional
        KHALED from United Kingdom
        Business traveler
        Double Room
        Stayed 1 night in December 2018

        good”

        good

        Reviewed December 16, 2018
        5.6
        Aziz from United Kingdom
        Business traveler
        Double Room
        Stayed 5 nights in December 2018

        Definitely not a 4* , I would say 3*”

        The hotel was not comfortable as 4*, receptions are not helpful. Sorry to say that will not go to this hotel again !!!

        Reviewed December 14, 2018
        7.6
        Very good
        yasmin from United Kingdom
        Couple
        Double Room
        Stayed 4 nights in December 2018

        Very good”

        Simple necessities not available ie an iron,no fridge in the room, no adaptors available so had to spend £6 to buy 2 from local shop so can charge mobiles daily.Not a great variety for breakfast either.Wifi dropped constantly and there was no remote to the TV ,bath was awful state,the phone to call reception did not work so due to all this we moved from 4th to 1st floor the 2nd day.The lights did not work so an electrician came rightaway he could not resolve this so we moved again to another room next door which had better wifi connection,a clean bath,a remote to the TV.The phone still did not work and main light did not work either.There was no Do not disturb or clean my room placards to put on door for cleaners to see.The gym had around 7 pieces of equipment and costs 50 dirhams per hour (just under £5) this was not advised at time of booking my partner was let down as works out daily as this should have been free of charge.The swimming pool water was freezing cold, so could not s

        Reviewed December 07, 2018
        8.8
        Excellent
        Atilla from Belgium
        Couple
        Double Room
        Stayed 4 nights in November 2018

        Excellent”

        Thanksss

        Reviewed December 02, 2018
        3.2
        Richard
        Solo traveler
        Single Room
        Stayed 2 nights in November 2018

        One to avoid”

        The room safe(s) did not work meaning you had to carry all your valuables when you went out Air conditioning not working - reported it and was assured someone would fix it - didn't Room next door to lift which appeared in need of a good dollop of grease. The noise so bad that almost impossible to sleep Breakfast - for a westerner - ghastly Hotel not as described on the Agoda web-site I booked to include breakfast (as per the web-site) and was informed on arrival breakfast not included so paid approx £10 for 2 breakfasts. On both mornings I was queried that I hadn't paid! On checking out they insisted on another payment for breakfast! I paid again (it was easier than arguing. Room service started about 6pm although the dirty towels collected in the morning The staff generally not very helpful. The one saving grace was the front door security guard who always met you with a smile and happy to chat and help I definitely would not recommend this hotel to any of my friends

        Reviewed November 23, 2018
        7.6
        Very good
        Khateja from United Kingdom
        Family with teens
        Double Room
        Stayed 7 nights in November 2018

        Nice and clean ”

        Hotel was nice and clean only down side was phones in hotel room don't work, staff was ok. No toilet roll had to keep asking so bought my own pack which lasted a week.

        Reviewed November 13, 2018
        2.4
        Lauren from United Kingdom
        Group
        Double Room
        Stayed 1 night in August 2018

        Given a room without a shower. Told we had use of toilet and sink, but this is as full of tools. ”

        Staff were not friendly and refused ya a refund after we had no choice but to leave and find a new hotel. Told there were no other rooms available and it was the air conditioned room with no functioning bathroom or a room with a bathroom and no air conditioning (in August). We are still awaiting a refunfff as the hotel said to contact Agoda. Agoda have contacted the hotel and have not had a reply as yet. Would not recommend to anyone.

        Reviewed August 21, 2018
        3.6
        Balazs from Austria
        Solo traveler
        Single Room
        Stayed 1 night in December 2017

        Rather worn down place”

        The room actually was quite good, but the entire place is rather worn down, felt rather old and shabby. OK, when you pay EUR 33 for a four -star hotel, you can't expect much...plus the hotel was quite far from everything.

        Reviewed December 11, 2017
        6.0
        Kahiri from Denmark
        Couple
        Stayed 3 nights in July 2016

        Develop”

        Development, and do better

        Reviewed August 06, 2016
        3.6
        leticia from Spain
        Group
        Double Room
        Stayed 4 nights in July 2019

        La experiencia no ha sido muy agradable. ”

        Es un hotel de 4 estrellas que no tiene esa calidad. La limpieza muy justita y el aire acondicionado de la habitación ni funcionaba a pesar del calor.

        Reviewed August 08, 2019
        5.2
        MARIA from Spain
        Group
        Triple Room
        Stayed 3 nights in December 2018

        HOTEL BASTANTE ALEJADO DEL CENTRO Y EN MAL ESTADO.”

        EL HOTEL ESTA BASTANTE ALEJADO DEL CENTRO Y EN BASTANTE MAL ESTADO, NO LO RECOMENDARÍA, LOS MUEBLES DESTARTALADOS, EL CUARTO DE BAÑO EN MUY MAL ESTADO, NO ES UN HOTEL DE CUATRO ESTRELLAS.

        Reviewed January 04, 2019
        2.0
        JOSE from United States
        Group
        Triple Room
        Stayed 1 night in December 2018

        No lo recomiendo”

        Malo en todo aspecto

        Reviewed December 09, 2018
        8.0
        Excellent
        Miguel from Spain
        Couple
        Double Room
        Stayed 8 nights in June 2013

        Poco ruidoso, personal muy amable y atento”

        Personal, habitacion, relax
        Reviewed June 28, 2013
        12
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