Imperial Riverbank Hotel
Imperial Riverbank Hotel Reviews
"Relaxing place."
Gregory
-
January 7, 2019
Things you’ll love about Imperial Riverbank Hotel
Located in heart of Kuching
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
| Value for money | 8.6 |
| Location rating | 9.0 |
| Nearest airport | Kuching International Airport (KCH) |
| Distance to airport | 7.9 km |
Rooms available at Imperial Riverbank Hotel
- Room size: 27 m²/291 ft²
- Street view
- 2 semi double beds
- Room size: 22 m²/237 ft²
- No Windows view
- 1 king bed
- Room size: 24 m²/258 ft²
- Street view
- 1 king bed
What people love about Imperial Riverbank Hotel
- 8.0Very good
"Nice place ."
NORLI
|
January 5, 2019
- 7.2Very good
"Pros - location wise good, near to many eateries n fast food chain."
Nur
|
January 1, 2019
- 8.4Excellent
"Great location for food and bars exploring."
Jee Y.
|
January 7, 2019
"Stay at this hotel was nice."
muhd
|
January 13, 2019
An overview
Nestled in the heart of Kuching City Center, Imperial Riverbank Hotel is an ideal spot from which to discover Kuching. Only from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. With its convenient location, the hotel offers easy access to the city's must-see destinations.
The facilities and services provided by Imperial Riverbank Hotel ensure a pleasant stay for guests. Free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk, Wi-Fi in public areas are just a few of the facilities that set Imperial Riverbank Hotel apart from other hotels in the city.
In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, bathroom phone, carpeting, towels, smoke detector to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at Imperial Riverbank Hotel.
What they offer
"Walkable to most recommended places"
Boo S.
|
January 7, 2019
Languages spoken
- English
- Chinese [Mandarin]
- Malay
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Dining, drinking, and snacking
- Restaurant [halal]
- Restaurants
- Room service
Services and conveniences
- Daily housekeeping
- Luggage storage
- Smoking area
- Dry cleaning
- Safety deposit boxes
- Laundry service
- Smoke-free property
Access
- Elevator
- Pets allowed
- Front desk [24-hour]
- Security [24-hour]
Available in all rooms
- Air conditioning
- Hair dryer
- Shower
- Bathrobes
- In-room safe box
- Slippers
- Bathroom phone
- Ironing facilities
- Telephone
- Blackout curtains
- Laptop safe box
- Toiletries
- Carpeting
- Linens
- Towels
- Closet
- Non-smoking
- Wi-Fi [free]
- Coffee/tea maker
- Refrigerator
- Free bottled water
- Satellite/cable channels
Nearest essentials
Airports
Hospital or clinic
Shopping
Convenience store
Cash withdrawal
What's nearby
- Tua Pek Kong - 380 m
- Fort Margherita - 540 m
- Kuching Waterfront - 620 m
- The Astana - 940 m
- Kuching Esplanade - 940 m
- Sarawak Museum - 1.05 km
- Semenggoh Nature Reserve - 17.9 km
- Bako National Park - 21.56 km
- Sarawak Cultural Village - 21.75 km
- Fairy Caves - 33.58 km
- Sarawak Plaza - 80 m
- Standard Chartered Bank - 130 m
- Mohamed Yahia & Sons - 150 m
- Cat City - 170 m
- Popular Book Co - 180 m
- Miami - 220 m
- Maybank - 220 m
- Cyber City - 240 m
- Monkeebar - 300 m
- Grappa - 310 m
Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-4 year(s) | Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property. |
Children 5-12 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 13 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- Parking is not available at the property.
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
Some helpful facts
Check-in/Check-out
Getting around
Extras
The property
Announcements
Reviews of Imperial Riverbank Hotel from real guests
Show reviews that mention
Best value!  Imperial Riverbank Hotel |  |  |  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Excellent 1589 reviews 8.5 Location 9.0 | Excellent 2115 reviews 8.0 Location 8.7 | Very good 2684 reviews 7.5 Location 8.3 | Very good 2341 reviews 7.8 Location 8.7 |
| Neighborhood | Kuching City Center | Kuching City Center | Kuching City Center | Kuching City Center |
- Exceptional location
- Tua Pek Kong
Totally WOW!”
Everything about this hotel is WOW. Will definitely stay here if I ever come to Kuching again. :)
Excellent”
A beautiful hotel. Check in was quick with very friendly reception staff, Louis and Agatha and the rest of the staff. The rooms area real nice size with lots and lots of counters to place your belongings. All amenities you might need are provided. The beds were large with lots of pillows and the bathroom is very modern with lots of hot water and the best shower we have ever had at any hotel anywhere. The breakfast buffet that is included was really good with lots of Malaysian/Western dishes to choose from. The location was perfect. A short walk to many of the main attractions that Kuching has to offer. Lots of good places to eat closeby and two small shopping complexes one across the street and one a couple of buildings down. I highly recomment this hotel.
Good location”
Clean &tidy room with superb location as the hotel is beside the river.. Friendly staff. Just perhaps hotel management can add the menu breakfast with more variety. After all it was a pleasant stay and highly reccomend to others.
The staff were very helpful and professional. Our room was large and comfortable bed. ”
The location along the river was great as it was easy to access all the sites we wanted. There is a nice walkway along the river with restaurants at night. Breakfast had a variety of selections and always plentiful. Staff were great and very helpful in arranging transport to our next location in Damai. Would stay there again.
Nice clean hotel on Riverfront ”
Staff very friendly checking in, but so does everyone seem in Kuching. Nice to be on the riverfront. Relaxing place. The hotel was clean. I had a windowless room which was fine, and spacious. If you can get a deal a window room might be better.
Dear Gregory Thank you for choosing Imperial Riverbank Hotel as your preferred hotel during your recent visit here and thank you for leaving us with a great review. We are pleased to note that you have enjoyed your stay with us and that you were impressed with our room and service. We truly enjoyed having you as our guest and we look forward to welcoming you back to Imperial Riverbank Hotel. Sincerely, Imperial Riverbank Hotel
Great location”
Great location for food and bars exploring. Room is clean, although building is a bit dated. Parking could be quite a challenge as it's on a first come first serve basis, so at times, we had to park at other parking spaces across the hotel. Also, basement carpark ramp is pretty narrow, so be mindful if you are driving a bigger car.
Dear Jee Thank you for taking your time to provide us with your review. We are delighted to hear that you had a pleasant stay with us especially on our location and our room. We will definitely be reviewing the highlighted issue with our team for future improvements. We truly enjoyed having you as our guest and we look forward to welcoming you back to Imperial Riverbank Hotel. Sincerely, Imperial Riverbank Hotel
Good location along Waterfront, Nice room. ”
Good location along Waterfront, abeit small but nicely renovated room with stable wifi connection. Friendly & efficient staff, fast response to request. Limited carpark spaces however the security/entrance staff were so kind to help us and contact us when there avail parking. Walking distance to Chinatown and many makan places.
Excellent location by the riverside”
The hotel is located in the tourist area, so it is convenient to walk to many places of interest. The hotel is also near shops selling local foods, and Topspot seafood center is 5 minutes' walk from hotel, location is definitely a plus point of this hotel.
Excellent location, friendly staff. ”
Location was super great and excellent. Reception staff was friendly.. Room look very new which sfaff told me this hotel just rebuild around 2 years.. But disappointed this hotel don't have parking space for guests with driving.. In front parking lots was limited for those first come first served..
Satisfactory”
Love the location and condition of the hotel. It is a brand new hotel, so all facilities are new and in great condition. The downside is on the car parking area. If you rent a car, do expect that you need to park your car on the side of the road or at the parking area inside the shopping mall nearby.
Very good”
Location is good. Found out that didn't clean probably near the basin. There are water around it and didn't wipe it dry. Overall okay
Excellent + friendly services, same as Imperial Boulevard Hotel”
Wonder extended stay for those (without own transport) expecting cleanliness, comfy bed & ever-friendly staff located in heart of old Kuching town ^_^
Excellent”
3rd time stay at this hotel..Friendly & helpful staff.Location strategic..Breakfast great Good Job to all staff
Kid from Kuala Lumpur,Malaysia”
excellent location,clean room & bathroom.friendly staffs also.will come back again.love this hotel.
Nice stay”
Stay at this hotel was nice. Breakfast limited, satisfied. Small lobby, but spacious room. Quite room eventhough facing the main road. Very noce location, walking distance to mall, food stall, waterfront. Room furniture new but dusty, toilet seat got urine mark, i have to clean it by self. Probably will repeat again.
Dear Muhd Thank you for taking your time to provide us with your review. We are delighted to hear that you had a pleasant stay with us especially on our room and location. We will definitely be reviewing the highlighted issue with our team for future improvements. We truly enjoyed having you as our guest and we look forward to welcoming you back to Imperial Riverbank Hotel. Sincerely, Imperial Riverbank Hotel
Nice stay”
Stay at this hotel was nice. Breakfast limited, satisfied. Small lobby, but spacious room. Quite room eventhough facing the main road. Very noce location, walking distance to mall, food stall, waterfront. Room furniture new but dusty, toilet seat got urine mark, i have to clean it by self. Probably will repeat again.
Dear Muhd Thank you for taking your time to provide us with your review. We are delighted to hear that you had a pleasant stay with us especially on our room and location. We will definitely be reviewing the highlighted issue with our team for future improvements. We truly enjoyed having you as our guest and we look forward to welcoming you back to Imperial Riverbank Hotel. Sincerely, Imperial Riverbank Hotel
Good enough, but can be improve. ”
Pros - location wise good, near to many eateries n fast food chain. Got 7e near hotel building. Easy to get Grabcar. Near waterfront n main bazaar for souvenirs. Room facilities was ok. Breakfast provided but not varieties. Cons - hotel didnt provide laundry bag, need to ask from the reception counter but thats ok. Bed sheet has some weird smell im not sure where it come from.
Dear Nur Thank you for taking your time to provide us with your review. We are delighted to hear that you had a pleasant stay with us especially on our location. We will definitely be reviewing the highlighted issue with our team for future improvements. We truly enjoyed having you as our guest and we look forward to welcoming you back to Imperial Riverbank Hotel. Sincerely, Imperial Riverbank Hotel
Good ”
Good - strategic location in the center of city, friendly staff, spacious room, easy access to grab car, got food stalls near the hotel in front of waterfront open until late at night. Bad - if open window can hear the vehicles noise at night. So better close it. The lift need to maintenance bcoz when we ride it has noises its quite scary. Overall its a nice stay.
Very recommended”
I stay for a night..the price is affordable plus brand new hotel room...love the bed..super comfy..aircond is nice...iron in the room itself!!!i like it because i am a hijab woman...will come again... >can u provide plastic bag for client to pack something wet/things Nothing less than this...!!!!!i love this hotel so much
Best Hospitality”
They even packed breakfast for us when checking out at 5.00 am. Thank you Ms. Chronicles and all the staff, you guys were GREAT! Good buffet breakfast. Carpet at the room could be changed to laminated flooring to reduce maintenance cost.