Imperial Riverbank Hotel

Imperial Riverbank Hotel

Jalan Tunku Abdul Rahman , Kuching City Center, Kuching, Malaysia, 93100
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Standard King (No Window) Imperial Riverbank Hotel
Standard King (No Window)
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    Exterior view Imperial Riverbank Hotel
    Facilities Imperial Riverbank Hotel
    Standard King (No Window) Imperial Riverbank Hotel
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     Imperial Riverbank Hotel

    Imperial Riverbank Hotel Reviews

    8.5
    Excellent
    /10
    (1589 reviews)See what guests said
    9.2
    Exceptional

    "Relaxing place."

    Gregory

    -

    January 7, 2019

    8.6
    Excellent cleanliness
    Recommended by 96% of guests

    Things you’ll love about Imperial Riverbank Hotel

    • Located in heart of Kuching

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!Booked 20 times since yesterday | 12 travelers are looking at this property right now
    Exceptional
    Location
    9.0
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Sarawak Plaza80 m
  • Standard Chartered Bank130 m
  • Mohamed Yahia & Sons150 m
  • Cat City170 m
  • Popular Book Co180 m
  • Miami220 m
  • Maybank220 m
  • Cyber City240 m
  • Monkeebar300 m
  • Grappa310 m
  • Value for money8.6
    Location rating9.0
    Nearest airportKuching International Airport (KCH)
    Distance to airport7.9 km

    Rooms available at Imperial Riverbank Hotel

    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 27 m²/291 ft²
    • Street view
    • 2 semi double beds
    Enter dates to see prices
    Standard King (No Window)
    Standard King (No Window)
    ...
    • Room size: 22 m²/237 ft²
    • No Windows view
    • 1 king bed
    Enter dates to see prices
    Superior King
    Superior King
    ...
    • Room size: 24 m²/258 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
      Enter dates to see prices
      Deluxe Room
      Deluxe Room
      ...
        Enter dates to see prices
        Double Room No Window
        Double Room No Window
        ...
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          Have a question for Imperial Riverbank Hotel?

          What people love about Imperial Riverbank Hotel

          • 8.0
            Very good

            "Nice place ."

            NORLI

            |

            January 5, 2019

          • 7.2
            Very good

            "Pros - location wise good, near to many eateries n fast food chain."

            Nur

            |

            January 1, 2019

          • 8.4
            Excellent

            "Great location for food and bars exploring."

            Jee Y.

            |

            January 7, 2019

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          More about Imperial Riverbank Hotel

          More about Imperial Riverbank Hotel

          7.2
          Very good

          "Stay at this hotel was nice."

          muhd

          |

          January 13, 2019

          An overview

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          What they offer

          8.4
          Excellent

          "Walkable to most recommended places"

          Boo S.

          |

          January 7, 2019

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Announcements

          From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

          Reviews of Imperial Riverbank Hotel from real guests

          Agoda Reviews (1589)Booking.com Reviews (1711)
          8.5
          /
          10
          Cleanliness8.6
          Facilities7.7
          Location9.0
          Service8.6
          Value for money8.6
          Provided by verified guests of Agoda
          All languages
          All guests (1589)
          All room types

          Show reviews that mention 

          Showing 523 verified guest comments
          12345
          10.0
          Exceptional
          Shahida from Malaysia
          Couple
          Deluxe Twin
          Stayed 2 nights in February 2019

          Totally WOW!”

          Everything about this hotel is WOW. Will definitely stay here if I ever come to Kuching again. :)

          Reviewed March 06, 2019
          8.8
          Excellent
          Sandra from Canada
          Group
          Superior King
          Stayed 4 nights in February 2019

          Excellent”

          A beautiful hotel. Check in was quick with very friendly reception staff, Louis and Agatha and the rest of the staff. The rooms area real nice size with lots and lots of counters to place your belongings. All amenities you might need are provided. The beds were large with lots of pillows and the bathroom is very modern with lots of hot water and the best shower we have ever had at any hotel anywhere. The breakfast buffet that is included was really good with lots of Malaysian/Western dishes to choose from. The location was perfect. A short walk to many of the main attractions that Kuching has to offer. Lots of good places to eat closeby and two small shopping complexes one across the street and one a couple of buildings down. I highly recomment this hotel.

          Reviewed February 12, 2019
          9.2
          Exceptional
          nurul from Malaysia
          Family with young children
          Superior King
          Stayed 2 nights in January 2019

          Good location”

          Clean &tidy room with superb location as the hotel is beside the river.. Friendly staff. Just perhaps hotel management can add the menu breakfast with more variety. After all it was a pleasant stay and highly reccomend to others.

          Reviewed January 31, 2019
          9.6
          Exceptional
          Michele from Canada
          Couple
          Superior King
          Stayed 3 nights in January 2019

          The staff were very helpful and professional. Our room was large and comfortable bed. ”

          The location along the river was great as it was easy to access all the sites we wanted. There is a nice walkway along the river with restaurants at night. Breakfast had a variety of selections and always plentiful. Staff were great and very helpful in arranging transport to our next location in Damai. Would stay there again.

          Reviewed January 25, 2019
          9.2
          Exceptional
          Gregory from United States
          Couple
          Standard King (No Window)
          Stayed 1 night in January 2019

          Nice clean hotel on Riverfront ”

          Staff very friendly checking in, but so does everyone seem in Kuching. Nice to be on the riverfront. Relaxing place. The hotel was clean. I had a windowless room which was fine, and spacious. If you can get a deal a window room might be better.

          Reviewed January 07, 2019

          Dear Gregory Thank you for choosing Imperial Riverbank Hotel as your preferred hotel during your recent visit here and thank you for leaving us with a great review. We are pleased to note that you have enjoyed your stay with us and that you were impressed with our room and service. We truly enjoyed having you as our guest and we look forward to welcoming you back to Imperial Riverbank Hotel. Sincerely, Imperial Riverbank Hotel

          Responded January 17, 2019
          Imperial Riverbank Hotel
          8.4
          Excellent
          Jee from Brunei Darussalam
          Group
          Superior King
          Stayed 4 nights in December 2018

          Great location”

          Great location for food and bars exploring. Room is clean, although building is a bit dated. Parking could be quite a challenge as it's on a first come first serve basis, so at times, we had to park at other parking spaces across the hotel. Also, basement carpark ramp is pretty narrow, so be mindful if you are driving a bigger car.

          Reviewed January 07, 2019

          Dear Jee Thank you for taking your time to provide us with your review. We are delighted to hear that you had a pleasant stay with us especially on our location and our room. We will definitely be reviewing the highlighted issue with our team for future improvements. We truly enjoyed having you as our guest and we look forward to welcoming you back to Imperial Riverbank Hotel. Sincerely, Imperial Riverbank Hotel

          Responded January 17, 2019
          Imperial Riverbank Hotel
          8.4
          Excellent
          lee from Malaysia
          Family with teens
          Deluxe Twin
          Stayed 4 nights in October 2018

          Good location along Waterfront, Nice room. ”

          Good location along Waterfront, abeit small but nicely renovated room with stable wifi connection. Friendly & efficient staff, fast response to request. Limited carpark spaces however the security/entrance staff were so kind to help us and contact us when there avail parking. Walking distance to Chinatown and many makan places.

          Reviewed December 17, 2018
          8.4
          Excellent
          TIAN from Malaysia
          Couple
          Superior King
          Stayed 3 nights in November 2018

          Excellent location by the riverside”

          The hotel is located in the tourist area, so it is convenient to walk to many places of interest. The hotel is also near shops selling local foods, and Topspot seafood center is 5 minutes' walk from hotel, location is definitely a plus point of this hotel.

          Reviewed November 21, 2018
          8.4
          Excellent
          Teng from Malaysia
          Solo traveler
          Superior King
          Stayed 1 night in October 2018

          Excellent location, friendly staff. ”

          Location was super great and excellent. Reception staff was friendly.. Room look very new which sfaff told me this hotel just rebuild around 2 years.. But disappointed this hotel don't have parking space for guests with driving.. In front parking lots was limited for those first come first served..

          Reviewed October 09, 2018
          8.8
          Excellent
          Wan from Malaysia
          Couple
          Superior King
          Stayed 1 night in September 2018

          Satisfactory”

          Love the location and condition of the hotel. It is a brand new hotel, so all facilities are new and in great condition. The downside is on the car parking area. If you rent a car, do expect that you need to park your car on the side of the road or at the parking area inside the shopping mall nearby.

          Reviewed September 21, 2018
          7.2
          Very good
          Shirley from Malaysia
          Group
          Superior King
          Stayed 3 nights in February 2019

          Very good”

          Location is good. Found out that didn't clean probably near the basin. There are water around it and didn't wipe it dry. Overall okay

          Reviewed February 28, 2019
          9.2
          Exceptional
          Yueh from Malaysia
          Solo traveler
          Deluxe Twin
          Stayed 28 nights in January 2019

          Excellent + friendly services, same as Imperial Boulevard Hotel”

          Wonder extended stay for those (without own transport) expecting cleanliness, comfy bed & ever-friendly staff located in heart of old Kuching town ^_^

          Reviewed February 08, 2019
          8.8
          Excellent
          ROSLI from Malaysia
          Couple
          Standard King (No Window)
          Stayed 2 nights in February 2019

          Excellent”

          3rd time stay at this hotel..Friendly & helpful staff.Location strategic..Breakfast great Good Job to all staff

          Reviewed February 07, 2019
          10.0
          Exceptional
          Hakidah from Malaysia
          Couple
          Superior King
          Stayed 2 nights in February 2019

          Kid from Kuala Lumpur,Malaysia”

          excellent location,clean room & bathroom.friendly staffs also.will come back again.love this hotel.

          Reviewed February 07, 2019
          7.2
          Very good
          muhd from Malaysia
          Solo traveler
          Superior King
          Stayed 1 night in December 2018

          Nice stay”

          Stay at this hotel was nice. Breakfast limited, satisfied. Small lobby, but spacious room. Quite room eventhough facing the main road. Very noce location, walking distance to mall, food stall, waterfront. Room furniture new but dusty, toilet seat got urine mark, i have to clean it by self. Probably will repeat again.

          Reviewed January 13, 2019

          Dear Muhd Thank you for taking your time to provide us with your review. We are delighted to hear that you had a pleasant stay with us especially on our room and location. We will definitely be reviewing the highlighted issue with our team for future improvements. We truly enjoyed having you as our guest and we look forward to welcoming you back to Imperial Riverbank Hotel. Sincerely, Imperial Riverbank Hotel

          Responded January 17, 2019
          Imperial Riverbank Hotel
          7.2
          Very good
          muhd from Malaysia
          Solo traveler
          Superior King
          Stayed 1 night in December 2018

          Nice stay”

          Stay at this hotel was nice. Breakfast limited, satisfied. Small lobby, but spacious room. Quite room eventhough facing the main road. Very noce location, walking distance to mall, food stall, waterfront. Room furniture new but dusty, toilet seat got urine mark, i have to clean it by self. Probably will repeat again.

          Reviewed January 13, 2019

          Dear Muhd Thank you for taking your time to provide us with your review. We are delighted to hear that you had a pleasant stay with us especially on our room and location. We will definitely be reviewing the highlighted issue with our team for future improvements. We truly enjoyed having you as our guest and we look forward to welcoming you back to Imperial Riverbank Hotel. Sincerely, Imperial Riverbank Hotel

          Responded January 17, 2019
          Imperial Riverbank Hotel
          7.2
          Very good
          Nur from Malaysia
          Family with teens
          Standard King (No Window)
          Stayed 3 nights in December 2018

          Good enough, but can be improve. ”

          Pros - location wise good, near to many eateries n fast food chain. Got 7e near hotel building. Easy to get Grabcar. Near waterfront n main bazaar for souvenirs. Room facilities was ok. Breakfast provided but not varieties. Cons - hotel didnt provide laundry bag, need to ask from the reception counter but thats ok. Bed sheet has some weird smell im not sure where it come from.

          Reviewed January 01, 2019

          Dear Nur Thank you for taking your time to provide us with your review. We are delighted to hear that you had a pleasant stay with us especially on our location. We will definitely be reviewing the highlighted issue with our team for future improvements. We truly enjoyed having you as our guest and we look forward to welcoming you back to Imperial Riverbank Hotel. Sincerely, Imperial Riverbank Hotel

          Responded January 05, 2019
          Imperial Riverbank Hotel
          10.0
          Exceptional
          Yatisah from Malaysia
          Couple
          Superior King
          Stayed 3 nights in December 2018

          Good ”

          Good - strategic location in the center of city, friendly staff, spacious room, easy access to grab car, got food stalls near the hotel in front of waterfront open until late at night. Bad - if open window can hear the vehicles noise at night. So better close it. The lift need to maintenance bcoz when we ride it has noises its quite scary. Overall its a nice stay.

          Reviewed December 21, 2018
          9.6
          Exceptional
          Nor
          Solo traveler
          Deluxe Twin
          Stayed 1 night in August 2018

          Very recommended”

          I stay for a night..the price is affordable plus brand new hotel room...love the bed..super comfy..aircond is nice...iron in the room itself!!!i like it because i am a hijab woman...will come again... >can u provide plastic bag for client to pack something wet/things Nothing less than this...!!!!!i love this hotel so much

          Reviewed August 19, 2018
          9.6
          Exceptional
          NUSAIBAH from Malaysia
          Couple
          Superior King
          Stayed 2 nights in July 2018

          Best Hospitality”

          They even packed breakfast for us when checking out at 5.00 am. Thank you Ms. Chronicles and all the staff, you guys were GREAT! Good buffet breakfast. Carpet at the room could be changed to laminated flooring to reduce maintenance cost.

          Reviewed July 25, 2018
          12345
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