5.8
Review score
/10
(596 reviews)See what guests said
Housekeeping1
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7.0
Very good
Location rating score
Very good location - Inside city center
Popular neighborhood
Popular landmarks
The Dubai Mall6.73 km
Burj Khalifa6.89 km
Dubai Fountains7.06 km
Wild Wadi Waterpark16.7 km
Mall of the Emirates18 km
Dolphin Bay21.77 km
Aquaventure Water Park22.34 km
Dubai Marina Walk24.12 km
IBN Battuta Mall29.31 km
Gurunanak Darbar Sikh Temple31.28 km
Nearby landmarks
Al Rais Shopping Centre270 m
Troyka310 m
Al-Ain Shopping Centre340 m
Liverpool Medical Clinic360 m
Meena Bazaar380 m
Standard Chartered Bank410 m
Commercial Bank of Dubai420 m
Al Fahidi Metro Station420 m
Al Musalla tower570 m
Fitness First (Al-Mussalla Tower)580 m
Imperial Suites Hotel
 Imperial Suites Hotel
Lobby Imperial Suites Hotel
Lobby Imperial Suites Hotel
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3-star Hotel
Free Wi-Fi

Imperial Suites Hotel

Rolla Road, Bur Dubai, Dubai, United Arab Emirates, 52444 - See map
Attention

Don't miss out!

5 travelers have booked today.

Property highlightsRead all 596 reviews
Good comfort
6.5 room quality and comfort

One of the Cheap and Best Hotel in Dubai I found in my past 10 Year life in UAE.

dili | June 24, 2018

this hotel is very good and recommend to everyone.

ABDUL K. | August 22, 2018

Rest the staff is cooperative and wellbehaved.

Maheen | January 12, 2018

Nice location , good offer on room rate

TEJAS | August 24, 2018

Overall good experience.

Abhaya | December 4, 2018

Room service is good.

Mahmood N. | March 17, 2018

  • 420 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Dubai

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Dubai every 1 minutes on Agoda.com
Value for money6.0
Distance to city center5.0 Km
Location rating7.0
Nearest airportDubai International Airport (DXB)
Distance to airport6.7 km

Rooms available at Imperial Suites Hotel

Luxury Suite
Luxury Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds and 1 queen b...
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Executive Suite
Executive Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds and 1 king be...
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Double or Twin LUXURY SUITE
Double or Twin LUXURY SUITE
...
  • Room size: 38 m²/409 ft²
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Double or Twin Executive Suite
Double or Twin Executive Suite
...
  • Room size: 38 m²/409 ft²
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Other
Other
...
  • Room size: 45 m²/484 ft²
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Single Luxury Suite
Single Luxury Suite
...
  • Room size: 38 m²/409 ft²
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Single Executive Suite
Single Executive Suite
...
  • Room size: 50 m²/538 ft²
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Executive
Executive
...
  • Shower
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Superior
Superior
...
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    Double Or Twin Standard Standard
    Double Or Twin Standard Standard
    ...
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      Frequently asked questions

      What time is check-in and check-out at Imperial Suites Hotel?

      Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Imperial Suites Hotel?

      Imperial Suites Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of AED 75. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Imperial Suites Hotel has a car park that's close to the property. Car parking is available for a fee of AED 30 per day. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange car rental for you.

      What is the smoking policy at Imperial Suites Hotel?

      Imperial Suites Hotel does permit smoking in some areas and is not 100% smoke-free. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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      Property ranking|Compared to 2,523 Dubai properties
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      Cheapest price score
      Room size
      45 sqm.
      Room comfort score
      6.5/10
      Review score - United States
      5.8/10
      Better than
      96
      %
      of Dubai properties
      Bigger than
      88
      %
      of Dubai properties
      Better than
      87
      %
      of Dubai properties
      Better than
      84
      %
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      Overall rating:
      5.8
      Review score
      596 reviews
      Cleanliness
      5.6
      Facilities
      4.8
      Location
      7.0
      Read all reviews >
      More about Imperial Suites Hotel

      More about Imperial Suites Hotel

      Imperial Suites Hotel is centrally located in the heart of the city and is close to many of the major shopping malls. It is a short walk to Burjuman Centre and Bank Street. Imperial Suites Hotel's marble lobby is very striking with its mosaic designs and elegant chandelier. Services and facilities for banquets, cocktails, and conferences are available. The Pavillion Restaurant serves as a coffee shop during the day and offers an extensive variety of cuisine for both lunch and dinner. The hotel also has excellent Chinese, Indian and Tex-Mex restaurants, an English pub, and a nightclub. Imperial Suites Hotel has 157 standard rooms. Room amenities include air conditioning, cable/satellite TV, a mini bar, Internet, IDD, and more. Non-smoking rooms are available. For relaxation, the Imperial Suites Hotel has an indoor swimming pool. For your reservation, please select the dates of your stay and complete our secure online booking form.

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      Most talked about facilities

      Internet
      15 mentions
      Housekeeping
      8 mentions
      Food & Dining
      1 mention

      What they offer

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Nearby restaurants

      Arabic cuisine
      Arabic cuisine
      Al Khayma at Dubai Marine Beach Resort
      4.0 km Arabic, Halal, Lebanese
      The Market Place
      5.5 km Arabic, Asian, Halal
      Vista Bar and Terrace
      6.7 km Arabic, Bar, Contemporary
      American cuisine
      American cuisine
      The Huddle Sports Bar and Grill
      890 m American, Bar, Pub
      Hardee's
      1.3 km American
      Burger King
      2.8 km American, Fast food
      Mediterranean cuisine
      Mediterranean cuisine
      Baku Caspian restaurant and cafe
      1.8 km Mediterranean
      Samad Al Iraqi Restaurant
      3.1 km Mediterranean, Seafood
      Tajin & Tanjiah
      6.4 km Mediterranean, Moroccan

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Reviews of Imperial Suites Hotel from real guests

      Overall rating
      5.8
      Review score
      From 596 reviews
      Provided by verified guests of
      Agoda Reviews (234)Booking.com Reviews (362)
      Rating via Agoda5.8
      /
      10
      Review score
      Cleanliness5.6
      Facilities4.8
      Location7.0
      Room comfort and quality6.5
      Service5.6
      Value for money6.0
      High score for Dubai
      Rating
      9+ Exceptional (14)
      8-9 Excellent (7)
      7-8 Very Good (12)
      6-7 Good (12)
      <6 Below Expectation (80)
      Time of the year
      Mar - May (25)
      Jun - Aug (26)
      Sep - Nov (35)
      Dec - Feb (39)
      Don't miss out!Users are booking a place in Dubai every 1 minutes on Agoda.com
      All guests (234)
      All room types
      All languages

      Show reviews that mention 

      Showing 125 verified guest comments
      12345
      3.2
      Rakesh from United Arab Emirates
      Family with young children
      Double Luxury Luxury
      Stayed 2 nights in June 2019

      I planned my Dubai holidays tour with hotel,I can say, you don't have any option than only book this”

      It's very very old hotel and rooms are very very bed smell comming All rooms with fungus and no dusting at all. All furniture is not in good condition Basic facility is not there like tea cattle which it's already mentioned in room fasicitly on paper Not good for family Pls stopped busness with this hotel I have quite good experience with agoda but this time it's really very very bed My both kids were sik due to room bed smell and fungus on room AC also not working.

      Reviewed June 09, 2019
      6.8
      Good
      Gowdhaman
      Business traveler
      Luxury Suite
      Stayed 1 night in July 2019

      Room is good but no wifi ”

      There is no wifi need to pay separately

      Reviewed July 14, 2019
      3.2
      Muhammad from United Arab Emirates
      Couple
      Luxury Suite
      Stayed 1 night in June 2019

      Old big rooms compensating with dirty and obsolete things. A/C was not cooling, Mosquitos, electrici”

      Ac not working and cooling Lights not working proper even gone for long time with spark. Carpet was too dirty Rooms were smelling with seaming smells. Top of all too many mosquitos A night mare to new wedding couples and families. I will give this a zero and waste of money.

      Reviewed June 07, 2019
      4.4
      Vivian from Saudi Arabia
      Family with young children
      Luxury Suite
      Stayed 5 nights in December 2018

      The description in the site does not match with the actual appearance of the room”

      In the site they said the room is a luxury suite with 1king bed and 2 single bed but the truth is that the rm only have 2 single bed combined together as a King bed and the single bed comes with a fee.The room is carpeted everything in the room is dirty the beds and bedsheets, sofa, toilet has a foul smell even the towels provided are old likewise the curtains are dusty.Additionally at night you cannot sleep well because of the noise coming from the night clubs on the lower part of the building.Moreso,the building is newly painted outside but it looks old inside

      Reviewed January 08, 2019
      9.2
      Exceptional
      ABDUL from Saudi Arabia
      Family with young children
      Luxury Suite
      Stayed 2 nights in August 2018

      Good hotel but internet is chargeable at room which is really not convenient, pay landline calls ”

      Normally local calls are within Dubai Emirates are from operator but this is my first experience that this hotel charging for landline calls within Dubai. Internet only provided in lobby area and chargeable at room with high cost.. these are the drawbacks.. Otherwise this hotel is very good and recommend to everyone..

      Reviewed August 22, 2018
      5.2
      kirti from India
      Solo traveler
      Luxury Suite
      Stayed 1 night in August 2018

      Very old Ac not working ”

      Hotel is very old rooms are very big..the pillow covers were stained ..the ac was not workin .the personnel tried to fix it however it was not effective ..since the carpets were old it got quite stuffy without the air conditioning.. some of the staff were good some of them dint even have an eye contact during checkin..overall u get what u pay for..so its worth what u r payin for .

      Reviewed August 22, 2018
      4.4
      Hesper from United Arab Emirates
      Family with young children
      Luxury Suite
      Stayed 1 night in May 2018

      Not as expected”

      Beware!!! They said they have carpark but they will charge you aed25 per night. They said they have wifi in room but they will charge you aed25 per device. Room is big but old and a bit dirty. Receptionists looks frustrated all the time. Don't expect a smile from them!

      Reviewed May 06, 2018
      2.0
      Sufyan from United Arab Emirates
      Business traveler
      Luxury Suite
      Stayed 2 nights in February 2018

      Bad Service, Third Class Management”

      i am a regular business traveller, booked this hotel infortunately, Really disgusting service, Old style Furniture, There is no FREE WIFI, they said that it will be free only in lobbey, in rooms i have to pay 25 AED / Device / Day.... Never Recommending this hotel to anyone. Even They also not allow guests.

      Reviewed February 12, 2018
      9.7
      Exceptional
      Carmencita from Philippines
      Couple
      Luxury Suite
      Stayed 1 night in September 2015

      Value for money”

      Location, accommodating staff, spacious room

      I just booked the hotel few hours from the check in since I'll be travelling and be in Dubai at midnight. The hotel is wisely located in the center of Bur Dubai. The staffs were very courteous and accommodating. The room we first went was 2 single bed and the concierge suggested if we would like to transfer to 1 bed. The staff courteously asked us to wait and in the matter of minutes, he already has the key to transfer to another room. The room is really spacious, well lit and luxurious. Bed is comfortable. Overall, the hotel is excellent even if we only stayed for few hours for transit.

      Reviewed September 15, 2015
      2.7
      Monterrey from Philippines
      Business traveler
      Luxury Suite
      Stayed 1 night in February 2014

      Worst Experience”

      No best, all worst

      I will never be back at this hotel again. The hotel was old, the interiors were old. The staff was so rude and doesnt have any customer service, specially the one that was on night duty at the lobby. Horrible experience when it comes to room service, you even have to pay for the wiFi, the utensils and the worst is for a toothbrush!!! They will tell you when you call, that they will be back and deliver the order within 2 minutes, but after that you will have to follow up and follow up for your order, it takes so long! No value for your money in this hotel, you have to pay for everything.

      Reviewed February 18, 2014
      9.3
      Exceptional
      Ghulam from Pakistan
      Business traveler
      Luxury Suite
      Stayed 3 nights in September 2012

      Really a good service and accomodation”

      Its at a very good location.

      Really it was a very good and comfertale.very good service, and maintainance ,quick and efficent service ,very warm wellcome at reception with respect with smiling faces , which is appreciated.

      Reviewed September 21, 2012
      5.3
      Tian from Malaysia
      Business traveler
      Stayed 1 night in February 2009

      Bad Check In & Out Service/Attitude”

      Located in Bur Dubai where most shops & 24hours supermarkets located.Quiet neighborhood but hotel not so quiet at night as they operate a bar down stairs.
      Bar on ground floor can be a nuisance if you got a lower floor room close to it. Continental breakfast 35Dhs is decent though nothing to brag about.

      The room I was given to is 1 room +1 living room with a 2-seater sofa in the hall. Bathroom is spacious & clean. Hotel location is not far from all shops & 24hours supermarkets. Taxi ride from hotel to Burj Al Dubai/Jeremiah Beach Hotel area can cost anything 40-45Dhs. Most taxi drivers not local, so they don't know the streets well too. Hotel reception demanded I leave my passport with them & promised will hand back to me next day. I insisted not to but said is hotel policy. The next day when I checked out in a rush for meeting, they forgot to return me my passport. I only realized that when I checked into another hotel in the afternoon! The Check In staff is slow, cold & unfriendly. Bad attitude!

      Reviewed February 25, 2009
      4.3
      Tian from Singapore
      Business traveler
      Stayed 3 nights in December 2007

      Imperials suites hotel”

      Good location, near to amenities. Price is decent
      Rooms are rundown, the air con is too cold, the lighting are not good for work/reading.

      The price was right but not the overall experience. The reception staff was slow, took a long time to check in. The room was rundown, carpet look terrible, the toilet is old. Air condition is impossible to control. Lighting are dim making it difficult for business traveler to do work or reading. Overall experience was no good.

      Reviewed December 29, 2008
      4.0
      Matthew from United States
      Couple
      Luxury Suite
      Stayed 1 night in December 2018

      Filthy Hotel”

      Room was not clean enough and not ready when arriving. Room needed to be shampooed or carpet replaced. Bathroom walls and floor were not clean enough. The mattress was probably not close to new since we saw a really dirty old one in the hall. The whole building has a musty smell. The check-in guy gave us confusing directions to our room. The hotel is in a lower end Indian neighborhood for anyone unsure of the Dubai area. If they are going to charge as much even with its location they need to invest and update more into the hotel instead of squeezing pennies.

      Reviewed January 02, 2019
      4.0
      Krizza from United Arab Emirates
      Group
      Luxury Suite
      Stayed 1 night in December 2018

      Suite room stay was not pleasant ”

      We did not feel any hospitality from the staff or reception during our check in, also wifi have charges separate from the room fee, no kettle and the pool was bit dirty. Also the furnitures and utilities are not well maintained.

      Reviewed December 17, 2018
      7.2
      Very good
      Abhaya from India
      Business traveler
      Luxury Suite
      Stayed 4 nights in November 2018

      Imperial is value for money”

      The hotel is located in a busyt area with number of veg and non veg restaurents and dept stores around. Nice area to walk around and the street extends to the sea shore in 15 minutes walking. Phone recharge or anything of that sort its a minute away.Al Fahidi metro station is just 10 minutes walk. Overall good experience.

      Reviewed December 04, 2018
      5.6
      Biju
      Business traveler
      Luxury Suite
      Stayed 1 night in November 2018

      Facilities improvement required.”

      The carpets were old and smelly. Entertainment channels were not working properly. No guidance from staff for car parking facilities. The receptionist were not welcoming. Air condition was good even though it's old. Location of the hotel is very near to the city which helped to reach nearby shopping malls. Will not recommend or go to this hotel anymore. Night clubs was horrible.

      Reviewed December 02, 2018
      6.4
      Good
      Mohd from United Arab Emirates
      Family with young children
      Luxury Suite
      Stayed 1 night in June 2019

      Good”

      AC was not good.. no parking

      Reviewed June 10, 2019
      4.0
      Victor from Poland
      Group
      Luxury Suite
      Stayed 3 nights in January 2019

      Acceptable”

      Most of the staff are not friendly and some of them are taking advantage like the package tour

      Reviewed January 19, 2019
      8.4
      Excellent
      dili from United Arab Emirates
      Couple
      Luxury Suite
      Stayed 1 night in June 2018

      Cheap and Best in Dubai”

      One of the Cheap and Best Hotel in Dubai I found in my past 10 Year life in UAE.

      Reviewed June 24, 2018
      12345
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      |Review score 5.8
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      • Very good location
      • The Dubai Mall
      • Al Fahidi Metro Station is within 0.42 km