Impiana Hotel Senai
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Impiana Hotel Senai

Jalan Impian Senai Utama 2, Taman Impian Senai, Senai / Airport, Johor Bahru, Malaysia, 81400
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 Impiana Hotel Senai
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    Interior view Impiana Hotel Senai
    Deluxe Room Double Impiana Hotel Senai
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    Exterior view Impiana Hotel Senai

    Guest reviews

    8.3
    Excellent
    /10
    (1196 reviews)See what guests said
    7.2
    Very good

    "The room is spacious and clean."

    Calvin

    -

    November 24, 2018

    8.6
    Excellent cleanliness
    Recommended by 93% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    Very good
    Location
    7.8
    See map
    Very good location
    Nearby
    Popular
  • Johor Premium Outlets3.16 km
  • Universiti Teknologi Malaysia3.93 km
  • Impian Emas Golf Course4.36 km
  • Southern College4.78 km
  • Kolej Selatan4.94 km
  • Pulai Spring Resort5.01 km
  • Jusco Taman Universiti Shopping Centre5.08 km
  • U Mall5.19 km
  • Senai International Airport5.24 km
  • Skudai Parade5.43 km
  • This property is in high demand!

    Booked 17 times since yesterday | 8 travelers are looking at this property right now

    Value for money8.5
    Location rating7.8
    Nearest airportSenai International Airport (JHB) - Malaysia
    Distance to airport5.2 km
    Select your room
    Deluxe Room Double
    Deluxe Room Double
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Deluxe Room Twin
    Deluxe Room Twin
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Club Deluxe Double
    Club Deluxe Double
    ...
    • Room size: 36 m²/388 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Club Premier
    Club Premier
    ...
    • Room size: 44 m²/474 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 44 m²/474 ft²
    • Street view
    Enter dates to see prices
    Club Deluxe Twin
    Club Deluxe Twin
    ...
    • Room size: 25 m²/269 ft²
    • Smoking allowed
    • 2 single beds
    Enter dates to see prices
    Double Single Use Deluxe
    Double Single Use Deluxe
    ...
      Enter dates to see prices
      Have a question for Impiana Hotel Senai?

      What people love about the property

      • 10.0
        Exceptional

        "Excellent hotel and facilities."

        Shari

        |

        November 5, 2018

      • 7.6
        Very good

        "Clean and comfortable"

        Carren

        |

        October 22, 2018

      • 8.4
        Excellent

        "The room was spacious and clean."

        Abu H.

        |

        September 7, 2018

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      More about Impiana Hotel Senai

      More about Impiana Hotel Senai

      8.4
      Excellent

      "Rooms well kept & maintained."

      P P.

      |

      December 10, 2018

      An overview

      Show less

      What they offer

      10.0
      Exceptional

      "New hotel, clean & the food for breakfast are also nice."

      Nur H.

      |

      January 6, 2019

      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Asian cuisine
      Asian cuisine
      Qing Palace Chinese Restaurant
      4.7 km Asian, Chinese, Gluten Free
      Kampachi JPO
      6.9 km Asian, Japanese, Sushi
      Savage Restoran
      8.2 km Asian, Malaysian
      Japanese cuisine
      Japanese cuisine
      Sobasei Japanese Restaurant
      6.0 km Japanese
      Kage sushi
      9.0 km Japanese, Sushi

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

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      Announcements

      From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

      Real reviews from real guests

      Agoda Reviews (1196)Booking.com Reviews (473)
      8.3
      /
      10
      Cleanliness8.6
      Facilities8.2
      Location7.8
      Service8.4
      Value for money8.5
      Provided by verified guests of Agoda
      All languages
      All guests (1196)
      All room types

      Show reviews that mention 

      Showing 364 verified guest comments
      12345
      9.2
      Exceptional
      Christina from Malaysia
      Couple
      Deluxe Room Double
      Stayed 1 night in October 2018
      Facing cemetery but the room is okay! Booked during promo price”
      Elegant hotel! Good condition, quite new! The hotel booked was under promo price so it is very worthy, however it seems a little pricey if it is booked above 200. Will visit again if there is promotion.
      Reviewed March 03, 2019
      10.0
      Exceptional
      Simon from Singapore
      Family with young children
      Deluxe Room Double
      Stayed 2 nights in October 2018
      Great hotel”
      Stay a few times here and still good...better if they can improve the bar
      Reviewed March 05, 2019
      6.4
      Good
      Mohd from Malaysia
      Business traveler
      Deluxe Room Double
      Stayed 1 night in February 2019
      Poor Check-In Service”
      Arrived at the hotel 45 minutes after booking through Agoda. Reception says booking yet to receive from Agoda and we were told to wait until they receive the booking confirmation although booking ID were given to them. They made no effort at all to check with Agoda although there are no other guests checking in and staffs were chatting among themselves. We then contacted Agoda personally and got it resolved within 10 minutes. We were then told that the booking is from Booking.com and not Agoda and had to explained to them. It appears that it is either they do not welcome booking via Agoda or they just have a lackadaisical attitude.
      Reviewed February 25, 2019
      8.4
      Excellent
      Rosita from Malaysia
      Business traveler
      Deluxe Room Double
      Stayed 1 night in January 2019
      New Hotel at Senai - fast check-in/check-out process & no deposit if booking Cash tru Agoda”
      New hotel so all clean and comfort. Biz traveler required facilities i.e. free hi speed Wi-Fi, Ironing & hair dryer are all inside the room. Only no towel and incomplete toiletries during check in but the staff had responded with action very fast. KFC is just next to the hotel and walking distance about 3min only where as to Senai Airport with normal traffic, it will takes about 15min.
      Reviewed January 31, 2019
      9.6
      Exceptional
      zaheera from Malaysia
      Family with young children
      Deluxe Room Double
      Stayed 2 nights in January 2019
      Near airport, comfortable stay n great breakfast.”
      The room is spacious. There is a KFC right next to it. Stayed here coz its near the airport as i need to catch an early flight. The breakfast is really nice too. Went to Legoland with my son during our stay here and its about 40 mins away.
      Reviewed January 21, 2019
      10.0
      Exceptional
      Elia from Malaysia
      Family with young children
      Deluxe Room Double
      Stayed 1 night in December 2018
      A place to stay.”
      Excellent job...only for breakfast need to be ready for food supplies. Some menu no stock for replenish. Even boiled egg for nasi lemak also nobody care. French toast replace with cakoi because OOS but tag still french toast. Udon goreng but tag with mee goreng. As for cereal it is better to use a normal item such as coco crunch and honey star or something similar, the one used is most likely only for foreigners (mat saleh) and i dont see any of them during my stay.
      Reviewed December 25, 2018
      Dear Ms Elia, Greetings from Impiana Hotel Senai! Firstly, we would like to thank you for sparing some time to share your feedback with us. We hope despite the inconvenience encountered, you have had a pleasant stay with us. We would like to deeply apologise for the inconvenience caused by our lack of services served. Your feedback has been forwarded to the respective departments and drastic actions are to be taken. We hope you will visit us again soon. Thank you and we look forward to welcome you again soon. Best regards.
      Responded January 09, 2019
      Impiana Hotel Senai
      10.0
      Exceptional
      Yow from Malaysia
      Couple
      Deluxe Room Double
      Stayed 1 night in December 2018
      More than what I expected as a 4star hotel”
      The room is clean, location is good- within 15mins can reach airport/Paradigm Mall/Sutera Mall except traffic jam at peak hour. Got 1 24hours KFC situated beside this hotel. The staff is friendly and easily accessible if u need to keep ice pack in their freezer. However, it will be perfect if they can improved their breakfast buffet especially the taste for the food.
      Reviewed December 16, 2018
      Dear Sir/Madam, Greetings from Impiana Hotel Senai! Thank you for sharing your feedback with us, we hope you have had a memorable and wonderful stay at Impiana Hotel Senai. Apologies for the inconvenience encountered Your comment on the Buffet Breakfast has been address to our Executive Chef and we hope to make continuous improvements to ensure maximum satisfaction received by all our honoured guests. Thank you and we look forward to welcome you again soon. Best regards.
      Responded December 17, 2018
      Impiana Hotel Senai
      3.2
      andy from Singapore
      Couple
      Deluxe Room Double
      Stayed 1 night in February 2019
      Acceptable”
      The manager in-charge of the restaurant for breakfast have a bad customer service because was discussing with my girlfriend if she want bread I able to toast it for her but he went to off the switch of the oven at 10.05am whereby the breakfast finished at 10.30am. And I requested late check out at 1pm due to our flight is at 5.05pm but they only able to extend till 12.30pm.
      Reviewed February 20, 2019
      6.4
      Good
      ruchit from India
      Family with young children
      Deluxe Room Double
      Stayed 1 night in June 2018
      If you want to visit the Outlet store best hotel ”
      Our criteria was to visit the outlet store in this area and the hotel suited the occassion best. Only problem is the taxi to the airport the manager had to specially go drop us as the pick up which we booked through the hotel did not turn up
      Reviewed February 16, 2019
      6.0
      kee from Malaysia
      Family with young children
      Deluxe Room Double
      Stayed 1 night in February 2019
      Cleanliness Can Be Improve Better”
      The cleanliness of bathroom can be improve, the smell of toilet bowl and there is water stuck in bath area. We did ask for room service and informed front desk of the above complains but no further action taken. Overall of the hotel is ok.
      Reviewed February 13, 2019
      9.2
      Exceptional
      Safidah from Malaysia
      Business traveler
      Deluxe Room Double
      Stayed 1 night in February 2019
      Exceptional”
      Good location and plenty of choices at buffet breakfast
      Reviewed February 23, 2019
      10.0
      Exceptional
      Suraesh from Malaysia
      Family with young children
      Deluxe Room Double
      Stayed 1 night in November 2018
      short vacation”
      good location, friendly staffs, Nice environment, good food and nice facilities. Located close to many major roads and airport. room was clean and comfortable. I will sure recommend this place to my family and friends.
      Reviewed November 21, 2018
      8.8
      Excellent
      NOR from Malaysia
      Family with young children
      Deluxe Room Double
      Stayed 2 nights in November 2018
      Great stayed! ”
      Nice room and awesome breakfest. The only thing i think need to improve is just the staffs. Staffs are not really friendly.. did not tell me info bout hotel (swimming pool, breakfest time, other facilities). Less smile too. Others was nice with my 3d2n stayed.
      Reviewed November 05, 2018
      Dear Ms Nor, Greetings from Impiana Hotel Senai! Thank you for sparing some time to share your feedback with us. We hope you have had a pleasant stay at Impiana Hotel Senai. Apologies for the inconvenience encountered during your stay. We take note of every feedback mentioned and we will address accordingly. We appreciate every comment and feedback from all our honored guests as we always try to serve our best to all. Thank you and we look forward to welcome you again soon. Best regards.
      Responded November 07, 2018
      Impiana Hotel Senai
      9.2
      Exceptional
      sharyll from Malaysia
      Couple
      Deluxe Room Double
      Stayed 1 night in November 2018
      Good”
      Room was very comfortable... facilities provided was good... accessible from the main highway... only disadvantage the staffs were very stingy with the drinking water provided... only 2 small bottles were given a day in the room... so pls buy your own water bottles before coming... and the internet is kinda slow and you have to key in the password each time it doesn’t get saved to ur phone.
      Reviewed November 05, 2018
      9.6
      Exceptional
      NURULAMIRAH from Malaysia
      Business traveler
      Deluxe Room Twin
      Stayed 1 night in October 2018
      Nice clean new hotel ”
      This hotel just operated a year ago so all the facilities are new. Room is very clean. Food spread on breakfast buffet with variety of choices form Malay, Western, Chinese and Indian food. Front desk and restaurant staff are very friendly and helpful. There is a modern gym facilities and reasonable size of infinity swimming pool. There is also a KFC Restaurant near the hotel if you decided not to eat hotel food. The only not-so-cool part of this hotel is that the front facing room is overlooking the cemetery. It is actually across the road. Book a room facing the housing area instead for peace of mind :)
      Reviewed October 17, 2018
      Dear Ms Nurul Amirah, Greetings from Impiana Hotel Senai! Thank you for sparing some time to share your feedback with us. We truly appreciate all feedback and comments from all our respected guests. We hope you had a memorable time with us and we look forward to welcome you again soon. Thank you and best regards.
      Responded October 27, 2018
      Impiana Hotel Senai
      8.0
      Excellent
      mun from Malaysia
      Family with young children
      Club Deluxe Double
      Stayed 1 night in October 2018
      Complementary facility not fully available for club room”
      Hotel is new and clean. Only with club room services, club lounge should provide breakfast and other services, but breakfast not prepare at all and no one standby at club lounge for any services. The room bed need to further improve as a 4star hotel, bed is too hard and firm, does not feel comfort at all. Aircon sound too noisy.
      Reviewed October 08, 2018
      9.6
      Exceptional
      Cheng from Malaysia
      Business traveler
      Deluxe Room Double
      Stayed 1 night in September 2018
      Excellent hotel!”
      Overall it was a great experience staying in this hotel, it was new and award-winning interior design was the stand out point of this hotel, clean and quiet room, plus a wide varieties of hotel buffet for breakfast. Will definitely stay in again.
      Reviewed September 27, 2018
      8.0
      Excellent
      AINAN from Malaysia
      Family with teens
      Deluxe Room Twin
      Stayed 2 nights in September 2018
      Still room for improvement”
      Spacious rooms and courteous staff. Quite a distance to city centre...but close to JPO. Nothing much around the hotel except for KFC . The view from the room ..not very pleasing.. Breakfast was adequate but they need to replenish the food a bit faster. They could not handle large crowd in the morning..
      Reviewed September 11, 2018
      7.6
      Very good
      Mohamed from Singapore
      Solo traveler
      Deluxe Room Twin
      Stayed 1 night in February 2019
      Clean & big room ”
      Opposite KFC 24 hrs find food . Near airport 10 min . Breakfast ok 👌😀
      Reviewed February 24, 2019
      10.0
      Exceptional
      nikhil from Malaysia
      Couple
      Deluxe Room Twin
      Stayed 1 night in February 2019
      Excellent ”
      Very nice place
      Reviewed February 16, 2019
      12345
      This is a popular property. Don't miss out!

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