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Impiana KLCC Hotel

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Excellent8.3
Based on 5475 reviews
88% would recommend to a friend
Impiana KLCC Hotel
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9.0 Excellent location
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9.0Location
  • 300 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Club Deluxe King or Twin
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  • City view
  • 37 m²
  • 2 single beds or 1 double b...
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Deluxe King Or Twin
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  • City view
  • 36 m²
  • 2 single beds or 1 double b...
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Deluxe Room - KLCC View
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  • City view
  • 36 m²
  • 1 king bed or 2 single beds
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Club Premier
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  • 49 m²
  • Non-smoking
  • 1 double bed
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Superior
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  • City view
  • 30 m²
  • 1 queen bed
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Executive Suite
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  • 60 m²
  • Non-smoking
  • 1 king bed
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Family Staycation Package
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  • 1 super king bed or 2 singl...
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Nearest essentials

Airports
  • 18 kilometers to
  • Subang Airport (SZB)
  • 18 kilometers to
  • Sultan Abdul Aziz Shah Airport (SZB)
Public transportation
  • 300 meters to
  • Raja Chulan Monorail Station
  • 550 meters to
  • LRT Train Station - KLCC
Hospital or clinic
  • 250 meters to
  • Thetole Acupuncture & Herbal Medical Centre
Pharmacy
  • 350 meters to
  • Guardian
Convenience store
  • on site
Cash withdrawal
  • 100 meters to
  • ATM

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Verified guest reviews

Agoda Reviews (5475)
Booking.com Reviews (2718)

5.6

Filter by guest type:
Excellent
  • Cleanliness 8.4
  • Facilities 7.9
  • Location 9.0
  • Room comfort and quality 8.4
  • Service 8.2
  • Value for money 8.1
Excellent
  • Cleanliness 8.1
  • Facilities 7.7
  • Location 8.9
  • Room comfort and quality 8.1
  • Service 8.0
  • Value for money 7.9
Excellent
  • Cleanliness 8.5
  • Facilities 8.1
  • Location 9.1
  • Room comfort and quality 8.4
  • Service 8.2
  • Value for money 8.1
Excellent
  • Cleanliness 8.5
  • Facilities 8.3
  • Location 9.0
  • Room comfort and quality 8.5
  • Service 8.2
  • Value for money 8.2
Excellent
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 9.1
  • Room comfort and quality 8.4
  • Service 8.3
  • Value for money 8.2
Excellent
  • Cleanliness 8.6
  • Facilities 8.1
  • Location 9.2
  • Room comfort and quality 8.7
  • Service 8.4
  • Value for money 8.4
Excellent
  • Cleanliness 8.6
  • Facilities 7.5
  • Location 9.1
  • Room comfort and quality 8.6
  • Service 8.4
  • Value for money 8.3
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Room type
  • Superior
  • Deluxe King Or Twin
  • Club Deluxe King or Twin
  • Club Premier

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8.4
Steven from South Africa
Family with young children
Deluxe King Or Twin
Stayed 2 nights in September 2017
Decent hotel in a good location”
There's nothing particularly amazing about the Impiana. It's much like any other 5 star hotel you'll find in a city centre, but they do all the main things right and the staff were very good about responding to requests promptly. The location of the hotel is very good as it's right on the walkway that attaches to KLCC and Bukit Bintang. The only criticism that I would have is the breakfast buffet is very mediocre with the food quality more of what you would expect in a cafeteria than a 4 to 5 star hotel restaurant.
Reviewed September 07, 2017
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7.2
Lau from Malaysia
Couple
Superior
Stayed 2 nights in September 2017
Hotel to Pedestrian Bridge and Disappointed ”
Dated of stayed : September 1, 2017 to September 3, 2017 During the stay, it looks perfect for the superior room to check the room after checking the mini bar list with a bottle of orange juice and bathrobes bath short two items and the water was too much faucet like oil, and then we asked the bathtub when we were filled with a bathtub to clean up the water in the brownie dirty. We made a complaint, duty manager will help, her name Ms Vivian Tan later changed to better condition Deluxe room to us. After moved in the Deluxe room no.917, we found out the kettle is very dirty and asked to replace and given a power on/off faulty unit later the housekeeper bring a few kettles and tested but did not really clean, he was said bad word like "You Bad Luck " So stay away from my me and he is not polite, I am so unhappy. I suggest that they should be concerned about the cleanliness of the kettles and water supplies. The safe box is also damaged and can not be used. The housekeeping is not very good, but also the person in charge. Overall, the bed is guite comfortable, and the buffet breakfast papaya is not fresh and I am purging. By the way, the pool in-charge person is the most friendly and there is a Pedestrian link bridge to through walk to KLCC. Safety, free parking, free Wi-Fi.
Reviewed September 04, 2017
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8.8
Ghazi from Singapore
Family with young children
Club Premier
Stayed 3 nights in August 2017
My favourite hotel in KLCC”
Impiana KLCC has been my go-to hotel for the past 10 years but this was the first time staying at the newer Club Tower. I stayed in the Club Premier Room which was spacious at 49sqm. The room has a big king-size bed and a day bed to lounge by the windows. There was also like a cushioned bench which you can sit on at the foot of the bed. There are adequate channels on TV, most of the are in English. There was even a Disney channel for my 4 year old girl. The bathroom was spacious too, which had a bathtub and a separate area for the toilet bowl and the standing shower stall. Bathroom was clean, though I had difficulty switching from the shower to the tap at the bathtub while trying to fill it. Wi-fi signal throughout the room was strong and fast. Check-in for the Club rooms is on the 15th floor of the Club Tower. Security is good as you need an access card to access the different floors and also to enter the Club Lounge. I had my breakfast at Cedar on 15th which was they called the Club Lounge. The breakfast spread was adequate and there were enough varieties of food and drinks. I enjoyed taking my breakfast at the lounge as it wasn't crowded. Alternatively, you can have your breakfast at the Tonka Bean cafe on the ground floor. Though it has a wider selection, it usually gets crowded after 9 a.m. I also had tea at the Club Lounge, which was from 3 to 5 p.m. daily. I enjoyed eating the sandwiches and the scones were pretty good. There was evening cocktail from 5.30 to 7.30 p.m. daily but I was usually shopping at that time so I can't comment on that. The Club Lounge is open from 7 a.m. to 11 p.m. daily so you can drop in at 10 p.m. and grab yourself a cold can of Coca-Cola and bring it up to your room. I would also like to commend the 2 Indonesian ladies who were at the reception of the Club Lounge. Unfortunately, I did not get their names. They were polite, friendly and always had a smile on their faces.One last good thing about staying at Impiana KLCC is that the co
Reviewed September 04, 2017
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8.8
Asela from Philippines
Couple
Deluxe King Or Twin
Stayed 2 nights in August 2017
Impiana KLCC Hotel isa a tourist favovite because ”
Breakfast is good and with spacious room besides, price was affordable and reasonable... We had good sleep because it was located in a peaceful area and the staff were approachable and friendly. I would stay again when I visit KL again.
Reviewed September 03, 2017
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5.2
Zaiyanah from Singapore
Group
Deluxe King Or Twin
Stayed 1 night in August 2017
Above average”
we place our luggage at the concierge, n they return us the wrong bags and cant find our bags... at the end of the day, we gt our luggage back n they apologize as they said the tag is missing.
Reviewed August 31, 2017
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10.0
VINCENT from Malaysia
Business traveler
Superior
Stayed 4 nights in August 2017
no complaints at all”
super good wifi, good breakfast, in the heart of KL city, comfortable room with full amenities
Reviewed August 27, 2017
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9.6
Mailis from Indonesia
Business traveler
Deluxe King Or Twin
Stayed 2 nights in August 2017
A very strategic hotel and a very recomended hotel”
Everything's fantastic
Reviewed August 26, 2017
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8.0
Lie from Indonesia
Business traveler
Club Premier
Stayed 2 nights in August 2017
Nice hotel”
Nice hotel
Reviewed August 25, 2017
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9.2
VINCENT from Malaysia
Business traveler
Superior
Stayed 4 nights in August 2017
very good wifi and location”
right in KL city centre, wifi works very well, parking a bit congested, room clean and full facilities.
Reviewed August 24, 2017
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6.0
Chee from Malaysia
Family with young children
Club Deluxe King or Twin
Stayed 2 nights in December 2016
Above average”
One thing very disappointed us was when we requested for better room (Club Room) but it seemed to no respond from hotel as there are different size of Club Room available. The Club Room we have is too small in comparison to when we stayed at the first. We were quite satisfied for first time stay but unsatisfied for second time stay.
Reviewed August 24, 2017
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