Impiana KLCC Hotel

Impiana KLCC Hotel

13 Jalan Pinang, KLCC, Kuala Lumpur, Malaysia, 50450
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    Swimming pool [outdoor] Impiana KLCC Hotel
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    Exterior view Impiana KLCC Hotel

    Impiana KLCC Hotel Reviews

    8.4
    Excellent
    /10
    (8336 reviews)See what guests said
    9.6
    Exceptional

    "Was quite delighted breakfast was good"

    Wai K.

    -

    January 12, 2019

    8.4
    Excellent cleanliness
    Recommended by 90% of guests

    Things you’ll love about Impiana KLCC Hotel

    Things you'll love

    • 310 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Kuala Lumpur

    Exceptional
    Location
    9.1
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • SevenAteNine160 m
  • Aquaria KLCC170 m
  • Fitness First270 m
  • Thetole Acupuncture & Herbal Medical Centre300 m
  • Raja Chulan Monorail Station310 m
  • Kuala Lumpur City Centre (KLCC)340 m
  • Suria KLCC Mall340 m
  • Ruums350 m
  • Legends350 m
  • Kuala Lumpur Convention Center350 m
  • This property is in high demand!

    Booked 26 times in the last 2 days | 14 travelers are looking at this property right now

    Value for money8.2
    Location rating9.1
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.7 km

    Rooms available at Impiana KLCC Hotel

    8.4
    Excellent
    Room comfort & quality
    Club Premier
    Club Premier
    ...
    • Room size: 49 m²/527 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Club Deluxe King or Twin
    Club Deluxe King or Twin
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Deluxe King Or Twin
    Deluxe King Or Twin
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 2 single beds or 1 double b...
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    Deluxe Room - KLCC View
    Deluxe Room - KLCC View
    ...
    • Room size: 36 m²/388 ft²
    • City view
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 queen bed
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    Double Or Twin Club Deluxe
    Double Or Twin Club Deluxe
    ...
    • Bathtub
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    Deluxe Room Breakfast Included
    Deluxe Room Breakfast Included
    ...
    • Bathtub
    Enter dates to see prices
    Double King Size Bed
    Double King Size Bed
    ...
    • Bathtub
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    Double Single Use Superior
    Double Single Use Superior
    ...
    • Bathtub
    Enter dates to see prices
    Have a question for Impiana KLCC Hotel?

    What people love about Impiana KLCC Hotel

    • 9.2
      Exceptional

      "Located at the strategic place in the heart of city, walking distance to KLCC with reasonable price."

      Elyn

      |

      January 14, 2019

    • 6.0
      Review score

      "The location is great!"

      katrina

      |

      January 11, 2019

    • 9.6
      Exceptional

      "Good range of food at breakfast buffet."

      Yvonne

      |

      January 9, 2019

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    More about Impiana KLCC Hotel

    More about Impiana KLCC Hotel

    8.0
    Very good

    "Great location"

    ai

    |

    January 13, 2019

    An overview

    Show less

    What they offer

    8.8
    Excellent

    "Very good location, walking distance to twin tower and bukit..."

    Zhi P.

    |

    January 7, 2019

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Arthur's Bar and Grill
    270 m American, Asian, Bar
    Tony Roma's
    540 m American, Barbecue, European
    Ship
    590 m American, Asian, European
    Asian cuisine
    Asian cuisine
    Tonka Bean Cafe
    40 m Asian, Chinese, Halal
    Swatches
    90 m Asian, Chinese, Malaysian
    Tujo Bar-sserie & Grill
    210 m Asian, Bar, Grill
    Chinese cuisine
    Chinese cuisine
    biba's, mandarin oriental
    260 m Chinese
    Silk Road
    610 m Chinese
    Royal China Restautant
    780 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Impiana KLCC Hotel from real guests

    Agoda Reviews (8336)Booking.com Reviews (4835)
    8.4
    /
    10
    Cleanliness8.4
    Facilities8.1
    Location9.1
    Room comfort and quality8.4
    Service8.3
    Value for money8.2
    Provided by verified guests of Agoda
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    All guests (8336)
    All room types

    Show reviews that mention 

    Showing 6055 verified guest comments
    12345
    10.0
    Exceptional
    Roger from Norway
    Couple
    Superior
    Stayed 3 nights in March 2019

    Huge value for money ”

    We had an amazing 4 days here!! Food is first class in both restaurants, breakfast is great, rooms are great. Spa is just amazing, the gym is great. Staff is super friendly and helpful with everything, my wife is gluten allergic and that wasn’t even a problem, they fixed everything for her with a smile. Great shopping malls and Petronas Twin Towers in 10 min walking distance. We will go back next time we visit.

    Reviewed March 05, 2019
    8.4
    Excellent
    Muhammad from Singapore
    Family with young children
    Superior
    Stayed 1 night in March 2019

    Excellent location ”

    Location was excellent as it is a walking distance to Pavilion Mall and KLCC. You can get there by the covered walkway, although it closes at 11 p.m. The room is spacious but shows ageing. Bed was very comfortable, had a good night sleep. There is a pillow menu.

    Reviewed March 05, 2019
    9.2
    Exceptional
    Mastura from Singapore
    Family with teens
    Stayed 2 nights in February 2019

    Exceptional”

    1. Thanking front desk staff Fatihah for helping us in facilitating our needs. 2. Housekeeper must be proactive as found lipstick stain on pillow case.. 3. Otherwise our stay ay Impiana were AWESOME!!!

    Reviewed February 25, 2019
    8.4
    Excellent
    ZHI from Malaysia
    Family with young children
    Superior
    Stayed 1 night in December 2018

    Lovely connection to Pavillion ”

    I like the way the hotel is linked to the sky bridge , walking distance to pavillion and klcc . Food is way overrated , breakfast buffet was not so good in variety . Enjoyed my stay and may consider booking next time without breakfast buffet.

    Reviewed February 13, 2019
    8.4
    Excellent
    TAN from Hong Kong
    Family with teens
    Superior
    Stayed 2 nights in February 2019

    unprofessional and rude reception staff ”

    The lady who handled my check out, she was so rude and unfriendly, unless to check she only repeated that the charges you have to pay. I have told her that I have to catch my flight, but she asks me to solve the problem but myself. Asked me to make the call to Agoda to check what's going on by myself in this urgent case? It needs a long time to wait and to contact customers hotline, the most important thing is there is not my mistake as I have already shown the proof to you, the Agoda's bill that clearly shows the payment included the hotel services charges. Have you listened to me, there are no tourism tax but the hotel services charges which you asked me to double pay. How unprofessional, rude and unhelpful you are.

    Reviewed February 10, 2019
    9.6
    Exceptional
    Song from Malaysia
    Solo traveler
    Deluxe King Or Twin
    Stayed 3 nights in February 2019

    Awesome stays”

    Location is the best. Next to KL City Walk, minutes of walk to Pavilion & KLCC. room is clean, tidy. Front desk staff and back stage support staff are friendly & did their job great. Will definitely back to them again in the future.

    Reviewed February 28, 2019
    7.6
    Very good
    Noradilin from Singapore
    Group
    Deluxe King Or Twin
    Stayed 2 nights in October 2018

    Great location and breakfast but...”

    Impiana KLCC hotel wins with their location and their great range of breakfast. It was easy to get to KLCC/Pavilion via the link bridge which is conveniently located. However, as we were travelling in a group, the concierge did not put us together on the same floor which was an inconvenience to us. Since we clearly booked all rooms with a queen bed option, one concierge lady decided to give one room twin beds and did not tell us about it until we asked her about it. So because of that, check in was a bit delayed as they had to find a room with a queen bed.

    Reviewed March 04, 2019
    6.8
    Good
    Muhammad from Singapore
    Family with young children
    Superior
    Stayed 1 night in March 2019

    Excellent Location ”

    Good hotel. Very nearby to KLCC and walking distance to Pavilion Mall, connected by covered walkway.

    Reviewed March 04, 2019
    8.0
    Excellent
    Peili from Taiwan
    Business traveler
    Deluxe King Or Twin
    Stayed 3 nights in January 2019

    Good location but showing its age...”

    This hotel's location is great if you're attending convention in KLCC. However, some of the room amentities are broken indicating poor maintenance. Some of the facilities are showing its age. Overall, if convenience is your top priority, this is a good choice with its reasonable price.

    Reviewed February 03, 2019
    10.0
    Exceptional
    nur from Malaysia
    Business traveler
    Superior
    Stayed 1 night in October 2018

    Great location”

    The hotel is walking distance to KLCC. They have access to KLCC. So, if you have event in KLCC, this hotel is the best choice for u . ! The staffs are very friendly. You can get free parking. everything is nice, clean and room is quite spacious.

    Reviewed January 31, 2019
    8.8
    Excellent
    Qamarul from Malaysia
    Couple
    Superior
    Stayed 1 night in January 2019

    Mixed feeling”

    Room: could improve a lot. Bad first impression when i saw drawers for tv cabinet open n cant be closed. They only tape it with duct tapes to hold the drawers close but still..cleanliness is ok and the room looks a bit old understandibly. I cant find the in room dining menu and had to call the front desk. Pillow menu is kinda cool although i just realized that when checking out. Staff: friendly n attentive. Kudos to them. Location: 10/10. With the walkway to pavillion mall connecting to 3rd floor and bukit bintang area. Oh and very near to klcc. Food: delicious i must say Overall: recommended if u r not too care bout the room condition. Could have improve a lot. Like the title says, mixed feelings.

    Reviewed January 21, 2019
    9.2
    Exceptional
    Elyn from Malaysia
    Family with teens
    Deluxe King Or Twin
    Stayed 1 night in September 2018

    Everything are just right”

    Located at the strategic place in the heart of city, walking distance to KLCC with reasonable price. Friendly and helpful front desk staff, room is clean and big, bed is comfort. Overall a pleasant stay and will come back again next time.

    Reviewed January 14, 2019
    8.4
    Excellent
    mark from United Kingdom
    Couple
    Club Premier
    Stayed 2 nights in December 2018

    Great club premier room but no twin towers view”

    Great club premier room but no twin towers view Contrary to what the info on their website says. This was a major disappointment since I paid more in anticipation of the twin tower view on New Year’s Eve. The staff apologised and said they would try to change rooms the next day but were only able to offer me an inferior ‘older’ room instead. Pity. Everything else was good about the hotel

    Reviewed January 03, 2019
    8.8
    Excellent
    IAN from Oman
    Family with young children
    Club Premier
    Stayed 1 night in December 2018

    Lovely staff really nice city centre hotel”

    Staff are very accommodating and friendly, tried their best to help us out with the room we wanted. Made a big fuss of our baby boy. We really enjoyed our stay there - thanks again to the staff and happy new year. Restaurant also good. Kind regards Ian Peggy and baby Lenny.

    Reviewed January 02, 2019
    8.4
    Excellent
    Chin from Malaysia
    Family with teens
    Deluxe King Or Twin
    Stayed 1 night in December 2018

    Definitely will return. Hotel room Facility need to be improved ”

    Phone in room wasn’t working properly, towel was a bit worn. Some buttons in lifts were not working properly . However, sheets and room are clean ; nice pool, hotel is in great location , nice staff, And thank you so much for upgrading our room. Definitely will come back .

    Reviewed December 30, 2018
    10.0
    Exceptional
    Tan from Malaysia
    Couple
    Deluxe King Or Twin
    Stayed 2 nights in December 2018

    Strongly recommend ”

    The hotel location is strategic located in the heart of KLCC and Bintang. It is 5 minutes to KLCC Suria as well as PAVILION. Opposite to KL Convention Centre. Hotel is link to the KLCC Cover Link Bridge provide convenient to guest. Hotel facilities is awesome, swimming pool with Twin Tower views is gorgeous. Gym at Higherst floor provides a panoramic view across KLCC. Staff is well trained and friendly. Breakfast with variety choice of Malaysia Foods. Hotel SPA is the best in Malaysia who won a number of awards Strongly recommend

    Reviewed December 20, 2018
    8.4
    Excellent
    Maria from Malaysia
    Couple
    Deluxe King Or Twin
    Stayed 2 nights in December 2018

    Waiters & waitresses at the Tonka Bean need to improve”

    Every staff was very helpful & polite especially the concierge. 5 starts butttt...i had bad experience during my breakfast. The waiter could not give us good seat and was sgowing uncomfortable face when we wanted a different seats. Why could he just gave us the seat that we wanted? Breakfast was so-so. Nothing nice. Not worth paying extra money for breakfast. Pls improve the staffs service during breakfast.

    Reviewed December 20, 2018
    8.0
    Excellent
    NORLIZA from Singapore
    Business traveler
    Superior
    Stayed 2 nights in January 2018

    All about location”

    Great location with sheltered walkways to both KLCC and Pavilion. Room is comfortable. The buffet breakfast spread is good. Ask for room with view of KLCC. Otherwise, they may just dump you in a room facing a dumpster and multi-storey carpark, which is dull and dark. Check-in staff are usually trainees, so the check-in process can be a little slow. In my few stays there, I have not seen any full-time staff at the check-in desk. The Concierge and bell team are awesome.

    Reviewed December 12, 2018
    6.8
    Good
    lars from Norway
    Couple
    Deluxe King Or Twin
    Stayed 4 nights in February 2019

    Ok hotell”

    Room is old, expensive pool bar. Nice breakfast

    Reviewed March 03, 2019
    6.4
    Good
    Nor from Malaysia
    Business traveler
    Double Deluxe
    Stayed 2 nights in October 2018

    The cleanliness is much lower than my expectation”

    Other than its strategic location, I don't think that I'll stay again in this hotel. The the room & toilet/ bathroom cleanliness is very much lower than my expectation. I though it only happen to my room, but my colleague whom stay in other room also complaint the same.

    Reviewed March 01, 2019
    12345
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    Impiana KLCC Hotel
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    • Exceptional location
    • Aquaria KLCC
    • Raja Chulan Monorail Station is within 0.31 km